Star Health And Allied Insurance Complaints & Reviews

I am have a starhealth comprehensive family floater policy. I have 5000 rupees claim available for newborn vaccination . I had submitted the bill manually in their Aluva branch as hardcopy. they had sent me acknowledgement of the receipt. after that no any updates coming from them, and I have made a complaint, but they didn't responded, my complaint reference is 2997631...

Policy Number -P/161130/01/2022/017686
Claim Number -3869049 & 3931232.

I have applied for claim reimbursement, but my claim was rejected by starhealth by saying that As per special condition, the insured person has to undergo treatment in our network hospitals only. However there is no any such kind of information mentioned in the policy documents. I have also wrote email to the Grievance Department ([protected]@starhealth.in)...

Keep receiving calls from star health insurance on regular basis on my phone. Even after telling them not to disturb me. DND is waste.
I will never ever buy this insurance. There is no point in telling them to remove my number. On a daily basis i am getting 3-4 calls.

I have noticed a patterns for few numbers:
+[protected]
+[protected]
+[protected]
and there are more...

I'm having issue with nuisance calls from Star health insurance, I told several times while the telecallers calling from different numbers that not to disturb me since I'm not interested and remove my number from database. Everytime they say ok and continue to call several times. Today I got one and when I was saying the same thing the guy on the other end was rude and said yes you have to answer multiple calls like this from our end. This...

Hi when we contacted customer care to buy a policy we were told the mental illness was covered. When we got admitted our family member they rejected the claim mentioning it was carried by the patient for a long time. This was relapse after cure. The star insurance customer care had provided the assurance that they will cover it while buying the insurance but now after buying it they have rejected it. We need help in filing a criminal case...

Dear sir / mam

I have start Helth agency but I cancel this
But till now my PAN Card linked with irda site

I want to remove my PAN Card from irda site

Pan number is - JVSPS2938P

Please please remove as soon as possible

Regards

Suraj sapkal...

I am getting spam calls daily in large number from star health insurance. Kindly block all these calls as soon as possible....

Claim file : Dec 31st 2021
Claim no : CIR/2022/151129/3676116
Star health has immature staff or they are very smart to reject any document you submit or give more document to reimburse claim,
I have files claim on date of 31st dec 2021 and today is 18th April 2022 its almost 4 months and till now I have received around 6 queries and all were like harassing they never tell thing at once for smaller thing they raised query...

1. I was admitted on 07th April, 2022 00:30 hrs and 01:00 hrs shifted to ICU till evening 07:00 PM
2. From 07:00 PM on 07th April 2022 to 08th April 07:00 PM 24 hrs Room Rent
3. From 07:00 PM on 08th April 2022 to 07:00 PM on 9th April 2022 PM 24 hrs Room Rent - Insurance company deducted my one day room rent
The logic of deducting the room rent is really unprofessional. If the patient is ready for discharge as per doctor's...

Respected sir,

I would like to inform you that i have taken medical policy for my parents and policy no is P/161212/01/2022/013001.
My mother got stomach pain suddenly yesterday then we went to kmc hospital Meerut they have admitted my mother and start the treatment and kmc TPA department has sent mail for approval of cashless treatment to Star health company but they rejected the claim.
Star health say that...

Hello team,
My previous company(Spartan solutions Inc) took the policy to me. But I have left the company in 2017. My policy was removed. Other renewal messages and mail redirect to me. I go to the nearest star health office to address the issue. They don't respond properly and didn't remove my details. And why did you are not took the company phone and email address? I facing this issue for five years they didn't solve my issue....

So why in this policy the automatic restoration of sum insured was not done .policy no :- P/171100/01/2020/019176
&
WHY new policy (P/171100/01/2021/024582 ) was not getting into consideration? when it was already active from april 2021 and the old expired & amount was exhausted policy no :- P/171100/01/2020/019176.
Is there a rule or clause or any section ?...

Sir, My pan nunber DFYPD5191B removed in irda site my agency coad SHABA[protected],
Please sir remove this company, my pan number
Thanks
Sandeep kumar...

I have taken "Family Health Optima Insurance Plan" policy in star health in 2018. I have continued it till now and now all of a sudden I could see a spike in premium from 21, 600 to 31, 400 some change.

When I ask the reason for the increment what I got as an answer from customer care executive is they are few more benefits have been added to this plan and hence premium got increased.

My first question is Did...

Hello Team,
My name is yogender I had joined as an agent in star health and alied insurance on 10th January but recently I got a new job at axis bank. So I will not be able to continue my pan with this company.
Request you to remove my pancard and provide NOC...waiting for your response
My pan card- DGEPK8492M
and agent code -BA[protected]

Regards
Yogender kumar [protected]...

With regards to the policy no :P/111117/01/2021/013334. My wife Heera V Kalra is undergoing treatment for CA Breast, present we're shifted to Secunderabad, Hyderabad. Treatment done at Geeta multi speciality hospital, secunderabad. Claims amount of 22, 900 being rejected by star health for reasons beyond facts. As per your last letter dated 21.01.2022, my claims settled as for current year was 10 claims and amount paid was 3, 02, 977. Which...

Dear Sir,
My father was admit in indore mp medanta hospital 07/02/2022 cash less condition
clam no. CIR/2022/201115/3839445
diagnosis 2 year before claim revived 2069155
by dr mistake write 3 year also write letter by dr. only 2 years diagnosis ild.
so please clear claim.
thanks a lot
policy no. P/201115/01/2021/026108...

I had purchased Medical insurance from star health for my mother on Feb, 2021. My mother was admitted on Mar, 2021 due to very serious health condition and I could not use Star Health Insurance as there is a 30 day waiting period. However, I had used my office Insurance instead to cover the expenses of the procedure.

For a second procedure on May, 2021 (Day Care Procedure), I had used Star Health Insurance to cover the expenses....

Respected sir

I am M N Krishna s/o M Narayana swamy R/o Hanamkonda Warangal Telangana want to bring few lines for your consideration I am insurance holder at STAR Health Insurance

I have applied for covid treatment reimbursement on 09/08/2021 till now it has been not processed successfully several enquires has been carried out but the claim is not being done for the unknown reason

I kindly request...

We have applied for cashless treatment after many queries they rejected our application asking that insured patient was hospitalised and treated in NICU which is prior to inception of the first policy but we openly disclose all about birth situations no any disease found at the time of insurance patient is 100% fit. We can't claim any amount in first year of insurance but now during this time patient is suffering from constipation problem...