Star Health And Allied Insurance — Not getting cashless claim

I wish to bring in notice of all concerned persons and esp irda as this is the high time they should take actions against these type of fraud companey whose main aim is not to insure the person but to loot his or her money by various stupid explanations and want to exploit the person who is already under stress of medical emergency
i took policy from star health agent in january 2020 of me and my wife with policy no p/211117/01/2020/004729 with sum insured 10 lakh.
My wife took consultation from dr manit arora after havin her knee twisted while walking in the month of august and after investigation he advised acl surgery.
For this to avail cashless facility we prouced claim under claim no 2000183 as we were told expenses of nearly 3.5 lac at hospital and she was having 10 lac sum insured
now here comes play from star health who wants to cheat only
1]first of all they denied the claim giving explanation that they are not able to ascertain the duration of injury
2]in reply of the objection dr.Manit arora give them in writing that the injury is fresh
then they again denied saying the same thing now i don't understand that if your own network hospital doctor is giving you in writing that the injury is fresh why are you not believing him and they dont have any satisfactory answer to this.
They asked me that we'll reimburse the expenses, i want to ask if i had this much of money why would i buy insurance policy
now i challange dr prakash subbarayan who is medical expert head to proove which day she got this injury and i will proove her disease onset time same in court of law and how you can you not believe your network hospital doctor
i think we should get full benefits under irda rules and regulation and we are being denied despite giving so heavy premium i demand from irda and concerned persons to take strict action as soon as possible otherwise i will take this matter to court of law and will not let you till supreme court and bottomline person to make aware ness
anshul sachdeva
ambala
h.R
mob-[protected]
claim no 2000183 (star health]