Star Inn Suites And Retreat — Big Fraud- False claims and very bad service

Address: Delhi
Website: starinnsuitesandretreat.com

We were promised so many things at the time of taking the service for 90, 000 Rupees, such as, we will get any hotel that we want to book even if it's one day earlier, and that we don't need to pay a single penny as they have tie-ups PAN India, etc. Still, we have been in contact with them for the last one month and after talking via mail they told us they don't have the room available in the property we want (for which they asked us extra money of about 2000 per night per room despite us having the membership). Earlier also, we wanted to book at hotels at two different locations, for both of which they refused telling us they don't have tie-ups and all. They just fooled us of our money by making so many false claims as most of their tie-up hotels have really bad reviews. And the customer care was so rude and did not pick up our call after asking us to hold for 10 minutes. It's a big fraud company and we want our money back.
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Jul 05, 2022
Updated by Anu25mehta
Also, their customer care numbers on their website are of no use.
 
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