Star Inn Suites And Retreat
1
Submit a Complaint
6
COMPLAINTS

Star Inn Suites And Retreat Complaints & Reviews

S
Sandhyav15
from DELHI, Delhi
Aug 3, 2022
Report
Copy

Address: Star inn suites and Retreat Limited
Website: Starinnsuitesandretreat.com

This tour pakage was sold to us by hiding information about requirement of renewing the pakage after after availing pakage for 6 days. We can avail pakage only for 6 days in a year if we wish to travel more than 6 days we are required to renew the pakage with 8000 Rs. So, if i wish to travel for 20 days in a year I will have to pay 24 k as renewal fees!!!
I haven’t availed pakage even for a single day till date. Shahid along with another person sold the pakage of 2 Lks to me.While buying the pakage I categorically asked shahid mutiple times about travelling 20-30 days in a year, he answered every time ..’Mam, aap agar 6 din se jayada pakage avail karna chahenge to apke account se utne din less ho jayege’. He never disclosed this about 8k renewal after availing 6 day pakage in a year .

These people couldn’t give us booking in hotel on dates we asked for despite of requesting them much in advance. They din't even respond to mails even after a week. Finally we had to cancel our flights and rebook it on another dates. Above all we have to make compulsary payment for breakfast. Even this info was not disclosed while selling the pakage.
. When I raised this issue to booking department. Rahul, who was handling my booking for tour in Aug, he started misbehaving with me. These people never responded to my mails even after week. I have recoding of all phone calls and emails.

Later when I requested booking for a travel in Oct, these people started asking for 8k as renewal fees stating that, I can take pakage only for 6 days in a year. I am now bound to pay them 8k after availing next 6 days pakage for this year.
I have been cheated. Now I am bound yo pay them 8k every year till 2032. These people sold pakage by hiding information despite of asking clarification multiple times. When I asked them to refund and cancel the membership. They refused to do so. I am stuck up and feeling cheated.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Anu25mehta
    from Delhi, Delhi
    Jul 5, 2022
    Report
    Copy

    Big Fraud- False claims and very bad service

    Address: Delhi
    Website: starinnsuitesandretreat.com

    We were promised so many things at the time of taking the service for 90, 000 Rupees, such as, we will get any hotel that we want to book even if it's one day earlier, and that we don't need to pay a single penny as they have tie-ups PAN India, etc. Still, we have been in contact with them for the last one month and after talking via mail they told us they don't have the room available in the property we want (for which they asked us extra...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    F
    f22rapter
    from Noida, Uttar Pradesh
    Nov 27, 2021
    Report
    Copy

    Address: company office located at Ansal Plaza Mall, Andrews Ganj, New Delhi
    Website: website is www.starinnsuitesandretreat.com.

    I PURCHACE STARINN MEMBERSHIP IN[protected], but after getting agreement and found that so many hidden charges in agreement, I totally shocked they made me fool. When I asked them to cancel my membership, they denied and not talking as well no reply my phone calls. That company are totally trapped to people I want cancel my membership and refund my amount. Payment amount is rupees-130000, i made no bookings and they charge me 14000 more for AMC. That is policy to made people fool and take their hard earn money. Its not acceptable at all, Please look in this matter. Thank you.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Address: B-105, First Floor, Ansal Plaza Mall Hudco Place, Khel Gaon Marg, New Delhi, Delhi 110049
      Website: starinnsuitesandretreat.com

      My parents who are senior citizens bought their membership for 5 years. At the time of signing the deal, they were not given full information about their terms and conditions from their executive. Now, when I checked their documents, they have made proper documents as per legal to protect themselves in court. They have charged extremely high charges and charging more on the name of AMC to avail their services. Above this, they are providing...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      C
      Chaitanya dua
      from Noida, Uttar Pradesh
      Aug 2, 2019
      Report
      Copy

      fraud co. looting people's money by selling fake memberships

      Address: Ansal plaza, b-block, New Delhi, Delhi
      Website: starinnsuitesandretreat.com/starinn-resorts

      This is a co.in ansal plaza, delhi.
      This is the most fraudest co. You could ever go in.
      They call by saying that you have won a 3n/4d free hotel book vouchers and you have to visit them to collect it.
      This will be the anyones first mistake to visit them. (So don't ever visit them)
      Firstly they talk to you in very polite manner and will say that there is memberships for 180 people for very minimal amount for...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      B
      Bachpan ki masti Chauhan
      from New Delhi, Delhi
      Jun 21, 2019
      Resolved
      Report
      Copy
      Resolved

      misguide sale me a package, need my refund

      Address: RZ 8/L 573 gali no -3 main sagarpur New Delhi -110046, New Delhi, Delhi, 110046

      I have mailed them so many times, this is the copy what mailed I have done to star inn suites and retreat
      "I Pratima customer Id no- DEL[protected]
      Would like to cancel the package which I have booked on 23/5/2019
      and with in 12 hour I was requested Mr Ranjan that I am not satisfied with term and conditions of company, nothing is as same as you told us in meeting
      1.The maintenance charges 7000 is compulsory....
      +5 photos
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Star Inn Suites And Retreat Recent Comments