[Resolved] StarCJ — 4.1 Multimedia speakers | |||
I have placed an order for Intex 4.1 Multimedia speakers through StarjCj.com on 7th March 2015. I have received the product on 9th March 2015 at 10:AM. Order number [protected] I paid through Cash on Delivery. When I have connected the products with PC, it didn't worked.I tried it with Mobile and Pen drive as well but it also didn't worked. Finally I tried for FM and it also didn't worked. After that I called at Star CJ customer care and they have connected me to Intex (Brand) customer care. They ave troubleshoot the product over the phone after that they found it a dead product as nothing was working. When I asked for exchange then both of them, the seller i.e StarCj and Intex (Brand) denied for replacement. StarCj's website clearly says that if is dead on arrival they have to refund / exchange the product. I need the replacement of this product as it is the case of Dead on arrival. Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I got the Products exchanged by Star CJ on the Next day.So I want to withdraw my complaint.Thanks for your efforts
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