StashFin — Amount loaded to card but balance not updated on card

Address:

Mehrauli- Gurgaon Road, Sultanpur, New Delhi

I have loaded Rs. 22000 on my card on 22/05/2022 and I haven't get my balance on the card yet. I have raise ticket vide ID no. 744696 twice but haven't received any response from their end. I have been trying on their given numbers several times but they didn't give any response. Neither my query has been heard nor my balance got updated. It has been 48 hrs till now. They have made my EMIs which is to be paid but didn't provide any amount. Please do the necessary action regarding this as soon as possible.