StashFin — breach of trust

Dear Team,

i have got call from stashfin and asked to pay loan with exact amount and they harrased me like any thing finally i paid moneny with below UPI id [protected]@oksbi after paying amount its not reflected to Accout then i asked company abt this payment and that guy who has contacted me he also fake as per company confirmed same, and thing was the guy who contacted me shared the NOC with passwd with correct customer id.
now company saying it was fake NOC, now i am questioning how come my customer id knows to frauster thats means they hacked the systems or guy who is working in organisation may be hacked, but here my question is the details which should be there within the stasfin database its came out side and i i dont know they can use my aadhar card and pancard and card details as well its purely breach of trust and company saying its not there job to find how customer id came out side to fraudster. now company asking me to pay money before that i want to know how can we resolve on breach of trust issues.