StashFin — Close My loan account

My registered mobile number is [protected]. My sanctioned loan amount from Stashfin is Rs. 1, 00, 000 in which I had used Rs. 50, 000. I have paid all my amount, which is RS. 60, 333 against my loan but it is showing in my CIBIL Report. I need a NOC against my loan. My application number is Application No. SEKR[protected]. I am trying to connect with these guys from last 15 days, but there is no response from their side. There chatbot is not working, they are not attending the calls and also I have shoot 3 mails to grievance office and office of Akara capital but can't get proper response form their side also. There service is seriously a mental torture.