StashFin — emi deducted but not shown in the app

Address:

Hyderabad, Andhra Pradesh, 500012

Hi,

The emi for the months of december has been debited from my account on the 1st but the app is not updated yet. Rather is shows double the emi amount now. I had been sending you messages through the app but there has not been any response at all. The amount is already gone from my account and it does not even reflect on the app. And i get the message that the nach is dishonored. So where did the money go??? You guys are the only emi i have on nach for the account. I would need a response form you guys asap.