[Resolved]  StashFin — emi moratorium and unnecessary penalty

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Stashfin ( Akara capital advisors pvt ltd) Bangalore

I had taken a loan of 10000 from stashfin app (Emi-1908) total 6 emi and fast emi february and second emi march i paid and i did not pay next emi because of lockdown and rbi announces moratorium relief. They didnt inform us about the whole moratorium opting on the app. I am telling for the last 2 months provide to me moratorium but they r not providing moratorium an recovery agent calls every day and told me to clear the dues. I already told them. I do not have money yet but they are not understand my problem and 4 times ecs bounce and 2360 rupees deducted from my bank account and still showing in my app unnecessary penalty 8700 rupees. They have been hampering my cibil continuously help me please