StashFin — false commitment

Website:

www.stashfin.com

When i opt for loan card they told me i can load my card whenever i need and for multiple times within the available limit. I have taken loan card from stashfin in 2017 and they have approved my loc (Line of credit) rs 30000/-. Previously i have loaded my card several times for loan but nowadays every time i tried m getting an error and when trying to use the remaining limit (25000/) app says that i can load max rs 500 more. I am using this from the past 2 years i have never face such issue previously but nowadays it was harassment. No one is able to contact on the number given on the website. And we try to chat or raise feedback on the contact us option no cares. Today i had chat with 1 agents name i told them all my concern but their reply was that i am not eligible for the loan. While m having loc of 25000 available limits on my account. I am really disappointed with the service they are providing nowadays. One company always try to grow and improve there services but you guys are degrading. Really disappointed.