[Resolved]  StashFin — I have paid settlement amount but they have not given me NOC yet

I took a loan from stashfin last year .
I got a call from their executive on 25th this month .
She was asking me to settle my loan for 10, 800/- . I agreed to pay the amount and I asked them to send me a mail that they are ready to settle my loan for 10, 800/- . And after receiving a mail I paid 10, 800 (the amount they were asking me to pay for settlement ) .
They told me that I will get my NOC within 24 hrs after payment. It's been 4 days since I have paid the settlement amount but I havent got NOC yet, and they are not even ready to talk with me .
Please help