[Resolved]  StashFin — In correct amount submitted_ SESA[protected]

This is in relation to the loan account SESA[protected]. The loan amount was 1, 50, 000 and EMI 6697 for 30 Months. This loan account was closed in Sep 2021 received NOC as well.

This loan account was split into 2 lenders DMI Finance (135000) and AKARA capital (15000) in CIBIL.

In CIBIL, the AKARA capital account is updated as closed but DMI Finance account is still showing overdue amount of Rs. 5200+

I raised a ticket 1098863 to STASHFIN customer care on Jan 12th, 2023 the executive who handled this ticket mention in the ticket that the updated details has been sent to Bureau the same will be updated within30-40.
It`s been more than 45, still my CIBIL report is not updated. I raised another ticket 1169203 and there is no progress, they asked me to share the CIBIL screen shot I shared the same. I am getting email from STASHFIN every day that my ticket is being handled by STASHFIN executives and will get the response soon.

Need to get my CIBIL updated with closure of DMI Finance account ASAP.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 9, 2023
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2023
StashFin Customer Care's response
"Dear Customer,
Your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
-Team Stashfin"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    StashFin
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1283
    Pending
    23
    Resolved
    746
    StashFin Phone
    +91 99 5359 5222 [Grievance Redressal Officer]
    +91 11 4784 8400
    StashFin Address
    60 Arjun Nagar 3rd Floor, Kotla Mubarakpur, New Delhi, Delhi, India - 110003
    View all StashFin contact information