StashFin — loan application no.: #sebl[protected] is showing disbursed but i didn't received any amount

Address:	New Delhi, Delhi, 110003
Website:	www.stashfin.com

I have applied loan for rs 15600 on 22nd november, actually i received a call from stashfin and they said me that i am eligible for top-up of rs 15600, so i said ok, as one loan was already running, but after few days i checked the stashfin app and it was showing that the amount got disbursed on 28th november, but i didn't received any amount into my account which i had registered with stashfin already, i sent several reminders and tried to call helpline number but they are not responding, now in app it is showing that i need to pay emi of rs 5652 on 1st january 2018, which i am not suppose to pay, i am feeling that i am in a trap. Please help.