StashFin — loan emi

Hi, i have loan of 1lakh going on in my name from stashfin, a perfect option to have an easy loan and immediate support, but in terms of customer support services they are pathetic, any number provided on the site and in the messages are not contactable.

My first emi was on 3rd of nov, 2018, despite having enough funds in my account i have received an sms from stashfin saying that the emi has not been honoured, may i ask the reason behind that! If i was having sufficient funds in my account that time as well and till date as well.

I am trying to contact stashfin guys from 6th nov when i have got the message if dishonour but unfortunately unable to do so, thats why writing here, also i have verbally informed an employee of stashfin named ms. Raghvi about the isuue but till now no resolution.

I am making it very clear and would file a complaint in rti to know the reason for dishonour, if not resolved in 24hours, i am not gonna pay any penalty charges and also i would hope that this # will not be recorded in my cibil and shall not affect my cibil score.

Regards,
Govind jha
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