StashFin — Payment Completed Loan account not closed

I already paid loan amount rs 1862.60 on
15th july 2021. But not close my loan. Amount daily increasing in system day by day and i am getting harassment calls from stashfin guys. Although I provided my reference id and all to that guys. They are continuously disturbing my mind. I also checked it with my bank customer care services. They also told me amount debited that day only

My reference id of payment is

FN/SHP/[protected]/EQX
ANALYTICS PRIVATE LIMITED CAS
DATE 15/7/21
TIME_10.25.35AM.
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StashFin customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2021
StashFin Customer Care's response
Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
Sep 12, 2021
Updated by Sandeshb123
Alrady raised on stashfin app no reply
 
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