StashFin — Poor response

Hi,
I have been writing to you guys multiple times that my payment not updated and now you guys informed cibil that i didnt pay my may dues where as my may due was shown in app was 1390 in which i paid 890 through upi and 500 through stashcash after few days its again showing overdue and if due was more why autodebit was not done and moreover i have been raising multipe tickets someone called me one day i expalined he said that he will discuss with backend team and he never got back to me i have all the proofs documented i am gonna issue legal notice and complaint against Akara capital for falsly updating my cibil and stashfin for failed to communicate effectively