StashFin — Railway booking on irctc. Initial amount deducted, ticket not booked

Dear Sir

I was booking a railway ticket with amount of Rs 4106 through Stash fin ( Vadodara To Kolkata for 12.05.2024. The verification was successful and I paid a down payment of Rs 1402. The money was deducted from my account but there was no payment by stashfin to Irctc as a result the ticket was not booked. I received a message that Rs 4106 has been paid by stash fin but the ticket was not booked. I also received the 2 months repayment plan but there is no ticket. I would request stashfin to refund the down payment and cancel my loan or else hand me the ticket for which the amount of Rs 4106 has been paid. Pls call me on [protected]. Enclosing the copy of text message received.

Thanks and Regards

Udaidip Singh Chauhan
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StashFin customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2024
StashFin Customer Care's response
Dear Udaidip Singh Chauhan, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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