[Resolved] StashFin — SEBK[protected] - Loan Disbursed but not credited to my account | |||
Hi Stashfin Team, I applied for a loan in the stashfin app and it is disbursed on 06th March 2021. I received a message sating that the amount will be credited to my account in 4-24 hours, but till date i did not receive the loan amount. The EMI dates are been showed. Trying to send an email to [protected]@stashfin.com but the mail id is not in use as i got an undelivered message. When contacted on the IVR helpline number provided, it stated the loan amount will be credited in 48-72 hours. We are paying you so many charges, but your service is getting poor day by day. Kindly see that my loan amount is credited or else please close my loan immediately. Regards, B Naresh Kumar Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved StashFin customer support has been notified about the posted complaint. Verified Support Mar 09, 2021 StashFin Customer Care's response Your current request is under process and the concerned department is working on your request. We will get back to you with an update soon.We appreciate your patience. | |||
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I Have got this message on below message on 7 th March 2021 amount is disbursed in 24 hours but till now i did not received... But i got message next emi want to Pay on 22nd March but till now i did not received amount in my account...already in 15 days one day gone. According to to your message...
This is my reference id :
SER[protected]
Below message i got from your side...
Dear Customer,
It is a pleasure to have you as a part of the StashFin family. It gives us immense happiness to be a part of your growth via the StashFin Elev8 personal loan.
We are glad to inform you that your loan of Rs.3, 000 has been disbursed on 7th Mar 2021 and shall reflect in your account within 4 to 24 hours. Take your first step on the Elev8 ladder with the payment of Rs.975 on 22nd Mar 2021.
NOTE: The disbursal amount is net of processing fee as applicable.