StashFin — showing overdue on my cibil after closure of loan

Address: Krishna pura near civil hospital , 475110

I am writing to bring to your attention a discrepancy I have noticed in my CIBIL report concerning my loan with your institution.

Customer Name: Chanchal Gupta
Customer ID: 11784600
Loan Reference ID: SECG[protected]
Loan Amount: Rs. 8857

I have recently received a "No Dues Certificate" dated[protected], which confirms that full payment has been received for the above-mentioned loan and that there is no outstanding amount payable by me. The certificate clearly states:

"We hereby confirm that full payment has been received for the Loan Reference ID SECG[protected] and there is no outstanding amount payable by the customer against the above-mentioned Loan Reference ID."

Despite this, my latest CIBIL report shows that the loan is still marked as overdue. This discrepancy is causing significant distress and may adversely affect my credit score and financial standing.

Details of the Discrepancy:

Loan Reference ID: SECG[protected]
Issue: The loan is marked as overdue on my CIBIL report despite being fully paid and closed.
Date of Loan Closure:[protected]
Given that I have fulfilled all my obligations concerning this loan, I request you to immediately correct this error and update my loan status with CIBIL to reflect that the loan has been closed with no dues outstanding.

I also request you to provide me with written confirmation once the correction has been made, along with an updated "No Dues Certificate" if necessary.

Please treat this matter as urgent and provide a resolution at the earliest. You can contact me via email at [protected]@gmail.com or by phone at [protected] if you need any further information or documentation from my end.

Thank you for your prompt attention to this matter.