StashFin — stashfin fraudulent issue

Address:

New Delhi, Delhi

Hi team,
This is regarding stashfin.
I am fed up with following regarding my stashfin loan closure. Initially i was holding dbs stashfin card and applied for a loan of ₹50000/- for which i have received ₹49400/- after deductions. After that i got to know from stashfin cs team that all the cards are getting replaced and therefore iwill not be able to withdraw money using this card and they will replace it with another card which i received after a week or so. I couldn’t wait till then for money as i was in urgent need, so i managed it with family/friends help, and now i don't need the money. I am following up with stashfin cs team to close this loan account since 31st of aug, but no action has been taken yet. Also, the card is also not working at any of the atms (This information is also shared with stashfin cs team). They are just delaying by making some or the other excuse each and every day. Everyday their team say that either it will get closed by today or tomorrow morning, but everyday i spoil 3-4 hours in following up with the team. I didn't had anyother option left than to take your help.in this matter, please help me with this. These are a few tickets that i have raised with stashfin since 31st aug: 200135, 200142, 201324, 201883, 192218, 192982, 177430, 181197, 177536, 172689, 168006.