State Bank Of Bikaner And Jaipur [SBBJ] — wrong sms on non-payment every month in spite of ecs execution

Address:Gurgaon, Haryana, 122011

Dear sir / madam - i have a car loan account with sbbj bank, 117-118, shopping mall, arjun marg, dlf phase 1, gurgaon. My account number is [protected] at sbbj. This loan was started on 10 july 2015 and i submitted ecs mandate form to execute ecs from my salary account in icici bank. Unfortunately each month i keep getting sms for non payment of emi inspite of the ecs getting executed in timely manner. This is spoiling my cibil score. I have visited branch multiple times, met manager to help but nothing has happened till now. Please help...
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State Bank of Bikaner and Jaipur [SBBJ] customer support has been notified about the posted complaint.
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    State Bank of Bikaner and Jaipur [SBBJ] Phone
    +91 14 1510 1570
    State Bank of Bikaner and Jaipur [SBBJ] Address
    Head Office, Tilak Marg, Jaipur, Rajasthan, India - 302005
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