State Bank Of Hyderabad — did not received my new atm card

Address:

Nanded, Maharashtra

A month ago i applied for the new atm card. It came to my home by post but no one was present at at that movement so it got returned. After that i again went to bank and told them that the card came but it was returned since no one was at home to receive, then they said to apply again, and now it is 25 days since i applied.
There is no response from the bank side and i din't receive any sms that the application is submitted for the new atm card. I hope the bank will take attention to this complain and solve this problem