State Bank Of Hyderabad — other bank cheque not accepting

Address:

Near Kumar Parisar Chouk Kothrud, Pune, Maharashtra, 411038

I have ppf account in the name of my daughter in bank of hyderabad at kothrud branch. Since last 10 months i trying to put money this account but they are not accepting cash or cheque of any other bank. They are accepting cheque of same bank only and forcing me to open new account in their bank... I am not aware if it is compulsory to have accout in same branch.