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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 680

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A
ashokbabita
from Bahula, West Bengal
Oct 12, 2017
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My a/c no. [protected] harishankar yadav. My a/c debited but cash not dispensed from atm. I tried again but same on 11/09/2017 about15:30 at allahabad bank atm igims branch patna.
I complained online but not satisfied with resolution. Total debit from mt account 10000*3=30000. My home branch manager's behavior is bery bad with customer. The guard of atm gave me in written for non withdrawl of cash from atm. After three times complain cash not credited in my account.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    A
    Anichem
    from Ingraj Bazar, West Bengal
    Oct 12, 2017
    Resolved
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    Resolved

    Website: www.phonepe.com

    Please check the two transaction carefully. I have received only one refund amount 14300/- on 29th september but the remaining another refund has not still credited to my account. Another refund is still pending. Check the two details very carefully and investigate details.
    Please don't misunderstand and don't get confused with the two transaction individually.
    These two transactions are different.

    Refund transaction details:

    (1) e-mail id: [protected]@gmail.com
    Bank reference number: [protected]
    Order number: od[protected]
    Transaction id: p1709210506001441916120
    Transaction amount & date: rs-14300/- dated 21/09/2017
    Phone number: [protected]
    Website name: flipkart.com

    And another query:

    (2) e-mail id: [protected]@gmail.com
    Bank reference number: 85215227268738768785787
    Order number: od[protected]
    Transaction id: p1709230119430032493758
    Transaction amount & date: rs-14300/- dated 23/09/2017
    Phone number: [protected]
    Website name: flipkart.com
    Nov 6, 2017
    Complaint marked as Resolved 
    No steps taken by SBI till now.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Oct 12, 2017
    Updated by Anichem
    They just gave me the transaction id, ARN and RRN number. But couldn't refund the amount 14300 to my account. No resolution provided me yet and refund still not credited.

    Nov 06, 2017
    Updated by Anichem
    No resolution provided yet.
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      V
      Vimalrajk1
      from Chennai, Tamil Nadu
      Oct 11, 2017
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      Address: 603002

      Dear sir,

      Date 11 oct 2017 time 5:03pm, i have received a phone call from num [protected] my reward points are expired and i can get cash back of rs. 10000/- adjusted against my reward points for shopping.

      They asked for my credit card details such as my date of birth and 16 digit card number. I was suspicious and asked how could i believe it. They mentioned to send the otp. Then they asked for my credit card no. & cvv and informed that 20000/- each will be credited immediately. After providing otp 3 transactions were done and in 10 minutes i got to know that it was for fraudulently spending money from my credit card.

      The transaction was for https kitecash in

      Request you not to settle the transactions as its a fraudulent one.

      Rs. 20, 000.00 was spent on your sbi card no. Ending xx0350 at https kitecash in on 11 oct 17.

      Please return my money asap.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        asudharsanan
        from Kanpur, Uttar Pradesh
        Oct 13, 2017
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        Address: 208004

        SBI kanpur cantt does not give signed/stamped receipt on the counterfoil when cheques are deposited. They say it is their new policy. WHat happens if the cheque is misplaced or lost by the staff or even stolen? Without a signed or stamped receipt how can we make reference in case there is a problem with the cheque? This is not a one-off incident. This has been happening for several months. Every time the answer is that they have stopped giving signed or stamped receipts on the counterfoil. The counterfoil is simply returned without their signatures or bank stamp. On making telephonic enquiry on the toll free number, I am told that there is no such policy of not giving signed / stampee receipts. However, in practice it is different. I recently deposited a cheque and the counterfoil was returned without the sign or stamp. On enquiry the same answer of bank policy was given.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          K
          Kapil Gour
          from Indore, Madhya Pradesh
          Oct 11, 2017
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          Dear sir
          The same accident happened with me as well I have the queries.
          This is kapil Gour credit card holder of SBI. As discussed on call with Customer Care executive, I have an issue of amount deducted from unauthorized sources some time ago I received a call and informed about the card details and mentioned about the usage. Also they have asked my personal information for verification. I have provided some personal information in that one information I have provided incorrect but they have corrected me. So I came to know they have known all my personal information and its a valid source. After that they have asked a one time password for card activation and to generate pin number online I have provided as they are from bank. I have provided card details for activation as still the card was not activated.After that I received a message an amount of Rs. 8239 was transferred to JIMMYWALLS ENTERPRISES.
          Please advise for below questions:
          My first question is how the know my all personal information like my DOB, Father name, my address and my all card details as like a customer Care executive.
          1. If my card was not activated how they can able to transfer money, one time password alone is enough for transfer without activation.
          2. How they came to know when the card was dispatched, and all my personal information without my knowledge
          3. how can they complete the transaction without activation or pin no.
          4. Amount transferred to a valid account called JIMMYWALLS ENTERPRISES why can't you catch them if a complaint raised against them
          5. There are several cases raised against to this particular person why still the issue occurs again and again.
          Rgds
          Kapil Gour
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            DhruvS1
            from New Delhi, Delhi
            Oct 11, 2017
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            I am really harassed by SBI card recovery agent Pushpender (phone [protected], [protected]) who is threatening me with police complaints and bringing police to my house and abuse me as I have failed to pay my credit card EMIs. All this is causing me great mental disturbance, and if anything happens to me then who will take care of my family. For an amount of 1.5 lakhs, how can SBI harass its customers like this. There is a need that all customers should ensure that banks follow the guidelines and not resort to illegal means to recover money. SBI should not be hiring goons to recover money.

            Susheel
            SBI card number xxxxxxxxx9811
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              P
              Pragnesh12065
              from Surat, Gujarat
              Oct 11, 2017
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              Address: Mehsana, Gujarat, 384315

              Hello, sir
              I request to change my mobile number for sbi account..
              My account number is [protected]..
              And my old mobile number is [protected] to change a new number [protected]..
              Plz sir additing my new number [protected] with my account...
              Because my old mobile number is loss. And also i have no this number... So plz add my new number [protected]... Thanks
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I have been requesting for the account transfer to other branch, but no one from the branch or the support is responding to my request.

              alredy mailed the scanned copy of application 3 times.

              want to transfer from lucknow branch (branch code 11215) to raebareli branch (branch code 11218).
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                K
                komal kanse
                from Mumbai, Maharashtra
                Oct 11, 2017
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                Address: Mumbai City, Maharashtra

                Application reference number-17-[protected]
                Given name - komal suryakant kanse
                Fee - 1513.35
                Date-07/10/2017
                My payment status - failed
                Bank - icici bank debit card
                My passport application payment status failed and sbi amount
                Get deduct my account please refund my amount for passport
                Application please solve my problem and refund my amount
                Request you. Thank you
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  Subbuji
                  from Mundi, Madhya Pradesh
                  Oct 11, 2017
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                  Address: Indore, Madhya Pradesh
                  Website: STATE BANK OF INDIA

                  I sent money to sanjay marshkole and naresh narnaoure of amount 998 and 500 respectivaly which is not received by them but i paid that money from my account. All these transection done on tej which is recently launched by google. They showing waiting for bank. I am trying to contact bank but there is no option of complain or consumer care executive. It has been 2 days.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    R
                    RKbhagat
                    from Kishanganj, West Bengal
                    Oct 11, 2017
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                    Address: Dhanbad, Jharkhand
                    Website: AMAZON AND SBI SURVICE

                    To,
                    The chief branch manager
                    State bank of india
                    Main branch

                    Subject: charge dispute "refund never processed"

                    Dear sir

                    A refund of 978 rupees was successfully processed on 30 september 2017 to my account, they told me amount will show till 6 october 2017. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                    I have confirmed with amazon and they have successfully processed the refund

                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

                    Reference no. Given by amazon: igacbeqhs9
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I have deposited 25000 from salary account to saving account but sbi deducted 25 rs. if i dont deposit then the bank will charge me for not maintaining minimum balance. this is not fair sbi. u r chrging us alot. please review this charges as we poor people are facing alot these types of chargess... ...
                    My cradit card is not active .I have try so many times over phone ([protected] )& reply me that my DOB is not match, but I have type my valid DOB... Thanks.
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                      S
                      Shikha0684
                      from Mumbai, Maharashtra
                      Oct 11, 2017
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                      Address: 400063

                      Hi,

                      I had recently applied for tata credit card. I got my card and after few days i got a call and the person who called me addressed herself as tata executive and said this is a welcome call from tata and please varify all your details through ivr.

                      She confirmed my exact credit card number, expiry date of my card, cvv number, phone number and address. After that she confirmed my dob and emailid through ivr which was not correct. I informed her that only dob and email is incorrect and rest all information is accurate. After that she said she is updating the dob which required confirmation from my side. After my confirmation i got a message that multiple transaction has been initiated from my card.

                      I have raised police complaint, grievance and informed tata.

                      I was shocked to know that my emailid and dob is different from what i had mentioned in credit card application. When i asked credit card form copy, i have been told that we can not share with you as you failed to confirm your identity. I dont know who can updated my dob and email id with my confirmation.

                      I am shocked to know that the person who called me have all my confidential details like credit card number, expiry date of my card, cvv number, phone number and address. How could it be possible with any internal help.

                      I have been told that merchant has not claimed the amount yet and they have raised dispute[protected] againt the claim, amount will not be transferred to the merchant but sla is 18th nov. And today is 11th oct.

                      From last two days i am taking follow up with tata but they are not even replying to mails or call. Even though i have forwarded the mail to ceo and head of tata but they are also not replying.

                      I want below information and appropriate information:

                      I want you not to transfer the amount to the merchant who has not claimed the amount yet.
                      Share the copy of the credit card form that i had filled.
                      Want to know how and when you changed my dob and email id with my confirmation.
                      From where that person, who called me have all my confidential information.
                      Why no one is responding to my mails and calls.

                      My card should not be unblocked under any circumstances.

                      Please refer interaction id[protected] and dispute number[protected] which have all the details of my credit card.

                      You can call me on [protected], if you need any information.

                      I got the call from tata ([protected]) and told sbi is handling all the tata credit card data and issue. Please get in touch with sbi and if someone have your confidential information than it must be passed through sbi.

                      Regards
                      Shikha
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        Sankalp Vaghela
                        from Anand, Gujarat
                        Oct 11, 2017
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                        Address: Kheda, Gujarat, 387001

                        Dir sir,
                        My name is rahul vaghela
                        Mo. [protected]

                        I went to try to passport payment online by bank of baroda to date : 10/10/2017 to file no. Ah[protected] applicant : rajvi jayeshkumar patel.
                        But, i want to try payment first time so error is payment is not successes. But amount rs. 1513.35 is debited in my account.
                        After then i will try payment second time and payment is successes. But application payment debited two times.
                        So, i will request to your bank
                        Please solve my query and refund my payment rs. 1513.35 in my account.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          C
                          Chandansippu94
                          from Allahabad, Uttar Pradesh
                          Oct 11, 2017
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                          Address: 231001
                          Website: AMAZON.IN

                          To,
                          The chief branch manager
                          State bank of india
                          Main branch

                          Subject: charge dispute "refund never processed"

                          Dear sir

                          A refund of 6489 rupees was successfully processed on 22 september 2017 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                          I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          My refund referance number - igacbeimg4
                          My account no is [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            C
                            chandra navin
                            from Delhi, Delhi
                            Oct 11, 2017
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                            Respondent
                            Sbi kandey kiroli
                            0009944
                            Post - kandey
                            Distt - pithoragarh uk 262531
                            Petisioner
                            Navin chandra pant
                            Cillage - garau
                            Pst - devinager
                            Distt - pithoragarh uk 262531

                            Honerable sir
                            Confurem forum
                            Sir
                            (1) first this bank show irregularity of my pmry plus loan and after that i complain continue in present.
                            (2) i have three stores before demonitarisation first navin general store kandey kiroli 262531 and second pant general store kandey kiroli navin general store stop first because they irregular activity and then pant general store devinagar and mansi coaching classes and computer work but after demonitarisation i have only one mansi coaching classes and computer work 262531 because i have a large lose.
                            (3) i write a letter to pm sir because demonitarisation based the order of honerable pm sir. And it is forwaded to finance ministry so 2 january 2017 his decision iam eligible about 10 lakh loan.
                            (4) after that i went to sbi kandey kiroli and gave a letter to honerable branch manager. He and his assistant misbehavour. So i again write pmo.
                            (5) after that 30 march he called me and i go to bank and honerable manager sir said to me, " your loan will be 5 lakh they agree and prepared the documents and said ca balance sheet required it, s cost is 2000 rupees.
                            (6) 8 may loaning process is complete and all the document signature by me and honerable manager sir said the money send to merchant account. And do not complaint.
                            (7) when second day money not come than i again file a pmopg and detailed the total event so these officer angry perhaps and mudra loan cancel and blamed me.
                            (8) my loan is never npa so they again a plan deposit in bank they ignore and i write to him every time in written.
                            (9) 24/05/2017 date i deposit the money my saving account and his assistant saw me but i did not think it.
                            (10) 26/05/2017 i deposit in bank 1300 rupees than machine write contact branch. I write quick 26/05/2017 in the email of sbi kandey kiroli but they have no action.
                            (11) i urgent deposit in account because 90 days complete my loaning account and 15 date when i go to bank it is rainy day bank guard out me in out side of bank.
                            (12) after that bank give me npa notice so they break my fd. But i went to again 29/06/2017 date i went to bank but in this day change of behaviour of branch manager sir and because they success my loan npa i sell my assets but never my loan happened npa.
                            (13) date 29/06/2017 i request branch manager sir you stop one month my debit card he take my card and open i deposite cash in my account 2800 and after opening the card 200 and decline it by bank. Then honerable manager sir write his letter he use it is not stop. Sir during this month first i deposit third party account and after that by check some deposit. But third party not cimpulsory.
                            (14) so in this way angry with me honerable branch manager sbi kandey kiroli blamed me and they success to npa the account. Thaey are officer and have may rights so they misused the rights.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              amarjeetsunny
                              from Noida, Uttar Pradesh
                              Oct 11, 2017
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                              Address: Hazaribagh, Jharkhand, 825301

                              Dear sir/mam,
                              I made a txnt amount 10000 rs date on 07/07/2017 from hdfc pos machine and i got failed massage as well as i got slip also. Again i did txnt same amount and i got successful massage. And two times amount has been debited from my account but i got only one successful massage. I already complaint in customer care executive before one month ago but still i did't get any response.
                              Complaint no:-[protected]
                              Date of complaint:- 01/08/2017
                              Account no:-[protected]
                              Amount :-10000
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                sharath Shara
                                from Bengaluru, Karnataka
                                Oct 11, 2017
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                                Address: 560013

                                Problem with credit card details my actual date of birth is 22/05/1989 i have sent soft copy of my id proofs still it is not updated i am not able to create my card pin due to this mistake i am not getting proper response from this people.
                                We regret to inform you that we are unable to reverse any amount towards the annual membership fee on your sbi card account.

                                However we wish to inform you that we have taken note of your request[protected] on miscommunication and we shall get the same resolved at the earliest within 18/10/2017.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  bijay16
                                  from Chennai, Tamil Nadu
                                  Oct 11, 2017
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                                  Address: Vadodara, Gujarat, 91
                                  Website: www.sbi.co.in/portal/web/customer-care/complaints-and-compliments

                                  This is to inform you that i had remitted money in nepal from sbi bank, chakli circle branch, baroda, gujarat dated 30th june, 2017 with ticket size of inr 26500, which didn’t get transferred.
                                  I had initiated complaint but nothing has been resolved so far.
                                  It’s already 111 days and still the sum is not credited to my account. So i request you to do the needful. Following is the information related to this issue:

                                  Acoount name - bijay sunuwar
                                  Branch, vitthal udhyognagar branch, anand, gujarat
                                  Transaction date - 30th june, 2017
                                  Transaction from – sbi chakli circle branch, baroda, gujarat
                                  Transaction amt - 26, 500
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    phTAN
                                    from Gurgaon, Haryana
                                    Oct 11, 2017
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                                    Address: Meerut, Uttar Pradesh, 250002
                                    Website: EMAIL I.D [email protected]

                                    I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days,. But the amount can not be refund my account that day i lost two transactoin the amount 908.08+900requesting you please refund my amount 1808.08 rupees sir please my one payment refunded me
                                    Application reference number 17-[protected]
                                    Given name:anabia ansari service type: fresh
                                    Type of application: normal
                                    Fees: rs. 900 (900.08 including payment charges)
                                    Payment status: failed
                                    Payment date:03/03/2017
                                    Thank youi tried to call[protected] several times but it is always engaged, also dropped e-mail to customercare.[protected]@sbi.co.in several times but got no response.
                                    Email i. D [protected]@gmail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      dubeytapan12
                                      from Hyderabad, Telangana
                                      Oct 11, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500049

                                      From last 1 year i am continuously contacting sbi people but no one responding.
                                      Details -
                                      I have taken car loan from sbi jubilee hills branch hyderabad. Branch code 11745. (540000 rs loan amount). Loan account number[protected].
                                      Issue -
                                      From last 1 year always they are blocking my additional amount (Other than emi value) from my sbi saving account.

                                      My total emi value is 12300 rs and due date to pay emi is 5th of every month.
                                      This month on 5th october 2017, i was having more than 17000 rs in my account but they blocked all amount and due to that emi is not deducted from my account and on 7th october 2017 they charged. 295 rs for late emi fee charges.

                                      So if i already have enough balance in my account and sbi people blocked it and due to that emi was not deducted so what is my fault.

                                      They can not say due to security reason they blocked because i already paid additional amount 230000 rs for my loan. So there is no reason of security.

                                      Action -
                                      From last 1 year always they are blocking money. So many times i called customer care and raised complaint online and always its routed to branch and no one responding from branch.

                                      I sent email to nodal officer and branch more than 5 times but no one responding.

                                      Below is details -

                                      1. October 8th 2017 sent email to sbi.[protected]@sbi.co.in, agmcustomer. [protected]@sbi.co.in, agmr2. [protected]@sbi.co.in, cmcsr2. [protected]@sbi.co.in but no one respond.

                                      2. August 7th 2017, sent email to agmcustomer. [protected]@sbi.co.in but no resolution or followup done for issue.

                                      3. January 6th 2017 sent email no response from sbi.

                                      4. November 22nd 2016 raised complaint online - vl[protected].

                                      5. September 29th 2016 raised complaint online - ai[protected], no response from branch.

                                      6. September 19th 2016 sent email

                                      I called so many times on branch number - [protected] but either its coming busy or no one attending call.

                                      In big city its very difficult to go branch always for this issue. As always they are blocking and no one responding.

                                      Need help for this.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        nvr_85
                                        from Hyderabad, Telangana
                                        Oct 11, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500090

                                        Sir,

                                        On october 10 2017 one fake person called claiming to be from sbi bank took details of my fathers sbi bank account credit card and made unauthorized transactions to :
                                        1. Www olacabs com gurgaon in : rs. 7, 000
                                        2. Idea payment mumbai in : rs.5, 000
                                        3. Memo debit : rs.7, 859
                                        We noticed it after 2 transactions and immdiately notified sbi to cancel the card. Is there anyway we can claim the lost amount.

                                        Thanks
                                        Ramana
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Oct 09, 2017
                                        Pukki13's response
                                        They said any recharge has not done
                                        I use my debit card for payment to make my trip app. But payment get failure and my amount debited from my account two times 696 & 696.
                                        The transaction id is
                                        1) JU[protected]MAKEMYTRIP
                                        2) JU[protected]MAKEMYTRIP
                                        Online shopping cheating ... I see one of television add .. then am contact that persion .. finally he cheated me 33, 500Rs
                                        Am deposit three times in different three SBI account .. his online fraud group .. plz action to that three account holder .. that account holders thieves . Plz help
                                        Recharge showing successful but yet not reached
                                        I complained in vodafone that recharge has yet not reached but they said reacharge has done.
                                        [protected] Rs 59 deducted from my account. Last time when I complained they said to keep minimumbalance of rs 5000. So I kept rs 6000 still the amount got deducted.

                                        What is this happening, please provide proper reason for cutting amount so next I will take care.
                                        19 th jully 2017 i have recharge my JIO network Rs 399.That amount Dr my A/C, but Din't Cr Jio A/c.That Amount Went To Suspense A/c.I have given a complaint to Tiruchendur Brance.No result.What Can i do?

                                        SBI A/C No:[protected](Tiruchendur Branch, Tuticorin Dist, Tamilnadu)
                                        IFSC CODE SBIN0000776.
                                        Sir,
                                        I was applied my ATM card 50 days ago.
                                        It delivered my past address and returned to post office.i was consulted both post office and bank.but there was no information.i was waiting for it.
                                        But card not delivered yet.
                                        Speed Post no:EA[protected]IN.
                                        My details are:
                                        Name:B.venkatesh.
                                        Ph no:[protected].
                                        Please solve my problem.
                                        Caller ask to provide him AADHAR CARD No to unlock my ATM CARD. Caller mentioned that he is calling from Bandra Kurla Complex SBI office. When I said, I will reach with AADHAR CARD send me your office address, immediately he disconnect the call.
                                        When I call back repeatedly to above number either I got number busy or caller disconnect the call.
                                        No response from the customer service regarding payment update in credit card ( payment done but not updated in credit card ) & even i want to close the account permeanently.
                                        My ATM Card Dispatched On 29 Aug'2017 By Speed Post . Speed Post Reference No. Is AQ[protected]IN . I Didn't Get My ATM Till Not Yet Received To My Address Which Mention While Applying My ATM. Kindly Inform My Contact Number [protected] As Soon As Possible Urgently Required The ATM. Regards////////
                                        Hello sir iam kakasaheb baburao narale ac no [protected] br ambad sbin0012488 my ac hold mo no [protected]
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