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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 680

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A
asudharsanan
from Kanpur, Uttar Pradesh
Oct 13, 2017
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Address: 208004

SBI kanpur cantt does not give signed/stamped receipt on the counterfoil when cheques are deposited. They say it is their new policy. WHat happens if the cheque is misplaced or lost by the staff or even stolen? Without a signed or stamped receipt how can we make reference in case there is a problem with the cheque? This is not a one-off incident. This has been happening for several months. Every time the answer is that they have stopped giving signed or stamped receipts on the counterfoil. The counterfoil is simply returned without their signatures or bank stamp. On making telephonic enquiry on the toll free number, I am told that there is no such policy of not giving signed / stampee receipts. However, in practice it is different. I recently deposited a cheque and the counterfoil was returned without the sign or stamp. On enquiry the same answer of bank policy was given.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    K
    Kapil Gour
    from Indore, Madhya Pradesh
    Oct 11, 2017
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    Dear sir
    The same accident happened with me as well I have the queries.
    This is kapil Gour credit card holder of SBI. As discussed on call with Customer Care executive, I have an issue of amount deducted from unauthorized sources some time ago I received a call and informed about the card details and mentioned about the usage. Also they have asked my personal information for verification. I have provided some personal information in that one information I have provided incorrect but they have corrected me. So I came to know they have known all my personal information and its a valid source. After that they have asked a one time password for card activation and to generate pin number online I have provided as they are from bank. I have provided card details for activation as still the card was not activated.After that I received a message an amount of Rs. 8239 was transferred to JIMMYWALLS ENTERPRISES.
    Please advise for below questions:
    My first question is how the know my all personal information like my DOB, Father name, my address and my all card details as like a customer Care executive.
    1. If my card was not activated how they can able to transfer money, one time password alone is enough for transfer without activation.
    2. How they came to know when the card was dispatched, and all my personal information without my knowledge
    3. how can they complete the transaction without activation or pin no.
    4. Amount transferred to a valid account called JIMMYWALLS ENTERPRISES why can't you catch them if a complaint raised against them
    5. There are several cases raised against to this particular person why still the issue occurs again and again.
    Rgds
    Kapil Gour
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      D
      DhruvS1
      from New Delhi, Delhi
      Oct 11, 2017
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      I am really harassed by SBI card recovery agent Pushpender (phone [protected], [protected]) who is threatening me with police complaints and bringing police to my house and abuse me as I have failed to pay my credit card EMIs. All this is causing me great mental disturbance, and if anything happens to me then who will take care of my family. For an amount of 1.5 lakhs, how can SBI harass its customers like this. There is a need that all customers should ensure that banks follow the guidelines and not resort to illegal means to recover money. SBI should not be hiring goons to recover money.

      Susheel
      SBI card number xxxxxxxxx9811
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        P
        Pragnesh12065
        from Surat, Gujarat
        Oct 11, 2017
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        Address: Mehsana, Gujarat, 384315

        Hello, sir
        I request to change my mobile number for sbi account..
        My account number is [protected]..
        And my old mobile number is [protected] to change a new number [protected]..
        Plz sir additing my new number [protected] with my account...
        Because my old mobile number is loss. And also i have no this number... So plz add my new number [protected]... Thanks
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I have been requesting for the account transfer to other branch, but no one from the branch or the support is responding to my request.

        alredy mailed the scanned copy of application 3 times.

        want to transfer from lucknow branch (branch code 11215) to raebareli branch (branch code 11218).
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          K
          komal kanse
          from Mumbai, Maharashtra
          Oct 11, 2017
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          Address: Mumbai City, Maharashtra

          Application reference number-17-[protected]
          Given name - komal suryakant kanse
          Fee - 1513.35
          Date-07/10/2017
          My payment status - failed
          Bank - icici bank debit card
          My passport application payment status failed and sbi amount
          Get deduct my account please refund my amount for passport
          Application please solve my problem and refund my amount
          Request you. Thank you
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Subbuji
            from Mundi, Madhya Pradesh
            Oct 11, 2017
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            Address: Indore, Madhya Pradesh
            Website: STATE BANK OF INDIA

            I sent money to sanjay marshkole and naresh narnaoure of amount 998 and 500 respectivaly which is not received by them but i paid that money from my account. All these transection done on tej which is recently launched by google. They showing waiting for bank. I am trying to contact bank but there is no option of complain or consumer care executive. It has been 2 days.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              R
              RKbhagat
              from Kishanganj, West Bengal
              Oct 11, 2017
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              Address: Dhanbad, Jharkhand
              Website: AMAZON AND SBI SURVICE

              To,
              The chief branch manager
              State bank of india
              Main branch

              Subject: charge dispute "refund never processed"

              Dear sir

              A refund of 978 rupees was successfully processed on 30 september 2017 to my account, they told me amount will show till 6 october 2017. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

              Reference no. Given by amazon: igacbeqhs9
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I have deposited 25000 from salary account to saving account but sbi deducted 25 rs. if i dont deposit then the bank will charge me for not maintaining minimum balance. this is not fair sbi. u r chrging us alot. please review this charges as we poor people are facing alot these types of chargess... ...
              My cradit card is not active .I have try so many times over phone ([protected] )& reply me that my DOB is not match, but I have type my valid DOB... Thanks.
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                S
                Shikha0684
                from Mumbai, Maharashtra
                Oct 11, 2017
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                Address: 400063

                Hi,

                I had recently applied for tata credit card. I got my card and after few days i got a call and the person who called me addressed herself as tata executive and said this is a welcome call from tata and please varify all your details through ivr.

                She confirmed my exact credit card number, expiry date of my card, cvv number, phone number and address. After that she confirmed my dob and emailid through ivr which was not correct. I informed her that only dob and email is incorrect and rest all information is accurate. After that she said she is updating the dob which required confirmation from my side. After my confirmation i got a message that multiple transaction has been initiated from my card.

                I have raised police complaint, grievance and informed tata.

                I was shocked to know that my emailid and dob is different from what i had mentioned in credit card application. When i asked credit card form copy, i have been told that we can not share with you as you failed to confirm your identity. I dont know who can updated my dob and email id with my confirmation.

                I am shocked to know that the person who called me have all my confidential details like credit card number, expiry date of my card, cvv number, phone number and address. How could it be possible with any internal help.

                I have been told that merchant has not claimed the amount yet and they have raised dispute[protected] againt the claim, amount will not be transferred to the merchant but sla is 18th nov. And today is 11th oct.

                From last two days i am taking follow up with tata but they are not even replying to mails or call. Even though i have forwarded the mail to ceo and head of tata but they are also not replying.

                I want below information and appropriate information:

                I want you not to transfer the amount to the merchant who has not claimed the amount yet.
                Share the copy of the credit card form that i had filled.
                Want to know how and when you changed my dob and email id with my confirmation.
                From where that person, who called me have all my confidential information.
                Why no one is responding to my mails and calls.

                My card should not be unblocked under any circumstances.

                Please refer interaction id[protected] and dispute number[protected] which have all the details of my credit card.

                You can call me on [protected], if you need any information.

                I got the call from tata ([protected]) and told sbi is handling all the tata credit card data and issue. Please get in touch with sbi and if someone have your confidential information than it must be passed through sbi.

                Regards
                Shikha
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  Sankalp Vaghela
                  from Anand, Gujarat
                  Oct 11, 2017
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                  Address: Kheda, Gujarat, 387001

                  Dir sir,
                  My name is rahul vaghela
                  Mo. [protected]

                  I went to try to passport payment online by bank of baroda to date : 10/10/2017 to file no. Ah[protected] applicant : rajvi jayeshkumar patel.
                  But, i want to try payment first time so error is payment is not successes. But amount rs. 1513.35 is debited in my account.
                  After then i will try payment second time and payment is successes. But application payment debited two times.
                  So, i will request to your bank
                  Please solve my query and refund my payment rs. 1513.35 in my account.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    C
                    Chandansippu94
                    from Allahabad, Uttar Pradesh
                    Oct 11, 2017
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                    Address: 231001
                    Website: AMAZON.IN

                    To,
                    The chief branch manager
                    State bank of india
                    Main branch

                    Subject: charge dispute "refund never processed"

                    Dear sir

                    A refund of 6489 rupees was successfully processed on 22 september 2017 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                    I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                    My refund referance number - igacbeimg4
                    My account no is [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      C
                      chandra navin
                      from Delhi, Delhi
                      Oct 11, 2017
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                      Respondent
                      Sbi kandey kiroli
                      0009944
                      Post - kandey
                      Distt - pithoragarh uk 262531
                      Petisioner
                      Navin chandra pant
                      Cillage - garau
                      Pst - devinager
                      Distt - pithoragarh uk 262531

                      Honerable sir
                      Confurem forum
                      Sir
                      (1) first this bank show irregularity of my pmry plus loan and after that i complain continue in present.
                      (2) i have three stores before demonitarisation first navin general store kandey kiroli 262531 and second pant general store kandey kiroli navin general store stop first because they irregular activity and then pant general store devinagar and mansi coaching classes and computer work but after demonitarisation i have only one mansi coaching classes and computer work 262531 because i have a large lose.
                      (3) i write a letter to pm sir because demonitarisation based the order of honerable pm sir. And it is forwaded to finance ministry so 2 january 2017 his decision iam eligible about 10 lakh loan.
                      (4) after that i went to sbi kandey kiroli and gave a letter to honerable branch manager. He and his assistant misbehavour. So i again write pmo.
                      (5) after that 30 march he called me and i go to bank and honerable manager sir said to me, " your loan will be 5 lakh they agree and prepared the documents and said ca balance sheet required it, s cost is 2000 rupees.
                      (6) 8 may loaning process is complete and all the document signature by me and honerable manager sir said the money send to merchant account. And do not complaint.
                      (7) when second day money not come than i again file a pmopg and detailed the total event so these officer angry perhaps and mudra loan cancel and blamed me.
                      (8) my loan is never npa so they again a plan deposit in bank they ignore and i write to him every time in written.
                      (9) 24/05/2017 date i deposit the money my saving account and his assistant saw me but i did not think it.
                      (10) 26/05/2017 i deposit in bank 1300 rupees than machine write contact branch. I write quick 26/05/2017 in the email of sbi kandey kiroli but they have no action.
                      (11) i urgent deposit in account because 90 days complete my loaning account and 15 date when i go to bank it is rainy day bank guard out me in out side of bank.
                      (12) after that bank give me npa notice so they break my fd. But i went to again 29/06/2017 date i went to bank but in this day change of behaviour of branch manager sir and because they success my loan npa i sell my assets but never my loan happened npa.
                      (13) date 29/06/2017 i request branch manager sir you stop one month my debit card he take my card and open i deposite cash in my account 2800 and after opening the card 200 and decline it by bank. Then honerable manager sir write his letter he use it is not stop. Sir during this month first i deposit third party account and after that by check some deposit. But third party not cimpulsory.
                      (14) so in this way angry with me honerable branch manager sbi kandey kiroli blamed me and they success to npa the account. Thaey are officer and have may rights so they misused the rights.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        amarjeetsunny
                        from Noida, Uttar Pradesh
                        Oct 11, 2017
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                        Address: Hazaribagh, Jharkhand, 825301

                        Dear sir/mam,
                        I made a txnt amount 10000 rs date on 07/07/2017 from hdfc pos machine and i got failed massage as well as i got slip also. Again i did txnt same amount and i got successful massage. And two times amount has been debited from my account but i got only one successful massage. I already complaint in customer care executive before one month ago but still i did't get any response.
                        Complaint no:-[protected]
                        Date of complaint:- 01/08/2017
                        Account no:-[protected]
                        Amount :-10000
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          sharath Shara
                          from Bengaluru, Karnataka
                          Oct 11, 2017
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                          Address: 560013

                          Problem with credit card details my actual date of birth is 22/05/1989 i have sent soft copy of my id proofs still it is not updated i am not able to create my card pin due to this mistake i am not getting proper response from this people.
                          We regret to inform you that we are unable to reverse any amount towards the annual membership fee on your sbi card account.

                          However we wish to inform you that we have taken note of your request[protected] on miscommunication and we shall get the same resolved at the earliest within 18/10/2017.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            bijay16
                            from Chennai, Tamil Nadu
                            Oct 11, 2017
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                            Address: Vadodara, Gujarat, 91
                            Website: www.sbi.co.in/portal/web/customer-care/complaints-and-compliments

                            This is to inform you that i had remitted money in nepal from sbi bank, chakli circle branch, baroda, gujarat dated 30th june, 2017 with ticket size of inr 26500, which didn’t get transferred.
                            I had initiated complaint but nothing has been resolved so far.
                            It’s already 111 days and still the sum is not credited to my account. So i request you to do the needful. Following is the information related to this issue:

                            Acoount name - bijay sunuwar
                            Branch, vitthal udhyognagar branch, anand, gujarat
                            Transaction date - 30th june, 2017
                            Transaction from – sbi chakli circle branch, baroda, gujarat
                            Transaction amt - 26, 500
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              P
                              phTAN
                              from Gurgaon, Haryana
                              Oct 11, 2017
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                              Address: Meerut, Uttar Pradesh, 250002
                              Website: EMAIL I.D [email protected]

                              I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days,. But the amount can not be refund my account that day i lost two transactoin the amount 908.08+900requesting you please refund my amount 1808.08 rupees sir please my one payment refunded me
                              Application reference number 17-[protected]
                              Given name:anabia ansari service type: fresh
                              Type of application: normal
                              Fees: rs. 900 (900.08 including payment charges)
                              Payment status: failed
                              Payment date:03/03/2017
                              Thank youi tried to call[protected] several times but it is always engaged, also dropped e-mail to customercare.[protected]@sbi.co.in several times but got no response.
                              Email i. D [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                D
                                dubeytapan12
                                from Hyderabad, Telangana
                                Oct 11, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500049

                                From last 1 year i am continuously contacting sbi people but no one responding.
                                Details -
                                I have taken car loan from sbi jubilee hills branch hyderabad. Branch code 11745. (540000 rs loan amount). Loan account number[protected].
                                Issue -
                                From last 1 year always they are blocking my additional amount (Other than emi value) from my sbi saving account.

                                My total emi value is 12300 rs and due date to pay emi is 5th of every month.
                                This month on 5th october 2017, i was having more than 17000 rs in my account but they blocked all amount and due to that emi is not deducted from my account and on 7th october 2017 they charged. 295 rs for late emi fee charges.

                                So if i already have enough balance in my account and sbi people blocked it and due to that emi was not deducted so what is my fault.

                                They can not say due to security reason they blocked because i already paid additional amount 230000 rs for my loan. So there is no reason of security.

                                Action -
                                From last 1 year always they are blocking money. So many times i called customer care and raised complaint online and always its routed to branch and no one responding from branch.

                                I sent email to nodal officer and branch more than 5 times but no one responding.

                                Below is details -

                                1. October 8th 2017 sent email to sbi.[protected]@sbi.co.in, agmcustomer. [protected]@sbi.co.in, agmr2. [protected]@sbi.co.in, cmcsr2. [protected]@sbi.co.in but no one respond.

                                2. August 7th 2017, sent email to agmcustomer. [protected]@sbi.co.in but no resolution or followup done for issue.

                                3. January 6th 2017 sent email no response from sbi.

                                4. November 22nd 2016 raised complaint online - vl[protected].

                                5. September 29th 2016 raised complaint online - ai[protected], no response from branch.

                                6. September 19th 2016 sent email

                                I called so many times on branch number - [protected] but either its coming busy or no one attending call.

                                In big city its very difficult to go branch always for this issue. As always they are blocking and no one responding.

                                Need help for this.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  N
                                  nvr_85
                                  from Hyderabad, Telangana
                                  Oct 11, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500090

                                  Sir,

                                  On october 10 2017 one fake person called claiming to be from sbi bank took details of my fathers sbi bank account credit card and made unauthorized transactions to :
                                  1. Www olacabs com gurgaon in : rs. 7, 000
                                  2. Idea payment mumbai in : rs.5, 000
                                  3. Memo debit : rs.7, 859
                                  We noticed it after 2 transactions and immdiately notified sbi to cancel the card. Is there anyway we can claim the lost amount.

                                  Thanks
                                  Ramana
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Oct 09, 2017
                                  Pukki13's response
                                  They said any recharge has not done
                                  I use my debit card for payment to make my trip app. But payment get failure and my amount debited from my account two times 696 & 696.
                                  The transaction id is
                                  1) JU[protected]MAKEMYTRIP
                                  2) JU[protected]MAKEMYTRIP
                                  Online shopping cheating ... I see one of television add .. then am contact that persion .. finally he cheated me 33, 500Rs
                                  Am deposit three times in different three SBI account .. his online fraud group .. plz action to that three account holder .. that account holders thieves . Plz help
                                  Recharge showing successful but yet not reached
                                  I complained in vodafone that recharge has yet not reached but they said reacharge has done.
                                  [protected] Rs 59 deducted from my account. Last time when I complained they said to keep minimumbalance of rs 5000. So I kept rs 6000 still the amount got deducted.

                                  What is this happening, please provide proper reason for cutting amount so next I will take care.
                                  19 th jully 2017 i have recharge my JIO network Rs 399.That amount Dr my A/C, but Din't Cr Jio A/c.That Amount Went To Suspense A/c.I have given a complaint to Tiruchendur Brance.No result.What Can i do?

                                  SBI A/C No:[protected](Tiruchendur Branch, Tuticorin Dist, Tamilnadu)
                                  IFSC CODE SBIN0000776.
                                  Sir,
                                  I was applied my ATM card 50 days ago.
                                  It delivered my past address and returned to post office.i was consulted both post office and bank.but there was no information.i was waiting for it.
                                  But card not delivered yet.
                                  Speed Post no:EA[protected]IN.
                                  My details are:
                                  Name:B.venkatesh.
                                  Ph no:[protected].
                                  Please solve my problem.
                                  Caller ask to provide him AADHAR CARD No to unlock my ATM CARD. Caller mentioned that he is calling from Bandra Kurla Complex SBI office. When I said, I will reach with AADHAR CARD send me your office address, immediately he disconnect the call.
                                  When I call back repeatedly to above number either I got number busy or caller disconnect the call.
                                  No response from the customer service regarding payment update in credit card ( payment done but not updated in credit card ) & even i want to close the account permeanently.
                                  My ATM Card Dispatched On 29 Aug'2017 By Speed Post . Speed Post Reference No. Is AQ[protected]IN . I Didn't Get My ATM Till Not Yet Received To My Address Which Mention While Applying My ATM. Kindly Inform My Contact Number [protected] As Soon As Possible Urgently Required The ATM. Regards////////
                                  Hello sir iam kakasaheb baburao narale ac no [protected] br ambad sbin0012488 my ac hold mo no [protected]
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                                    H
                                    himanshu chadar
                                    Oct 11, 2017
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                                    Address: Jabalpur, Madhya Pradesh

                                    Shayad ye complaint box help nhi krta, tbhi ye sare incidents hote h sbi me jis tarah isme complaints h, me 19 years ki hu, mene indore se account transfer karaya jbp me branch krishiupaj mandi jabalpur, indore se address change kra dia, yha akr bhi new adress registered krvana th, information k liye, sbi me staff se puchha, vhi pr ek madam ne kaha sir btaenge, sir se jb pucha gya, ki sir transfer kraya h, address chnge karana h, he is not able speak clearly, unhone kya words kahe kuch smjh nhi aya, aisa teen bar hua, tbhi ek dusri ldki ayi, use kuch uske account se related problem th, vo phone me mail chck krne lgi, jisse usko, kuch btana th, isliye mere father ne puch lia ki mjhe chnge krna, h adress, and he spoke too badly, kaha ki apko dikh nhi rha ki km kr rhe h, ek ek ki sun le, this is how you treat your customer, information daant k dete ho, mjhe meri mother father ka account open bhi karan th is bad behaviour k bd hamne dusre bank me apply kr dia
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    I want to pay back the cash withdrawal.. the charges of withdrawal is very very high which was not known to me.. after this I'll be disclosing the same.. not at all satisfied.. tooooooo expensive
                                    Hello sir i am varatharajan 05/10/17 11.00 I am deposited two cheque at devakottai sbi the check collection responsible person is through the counter file my self one by one what responsible the higher posting pepole in public i hate and mentally upset my self.
                                    I want to Change My Mobile Number For My SBI Savings Bank Account Through Online Because I was Living Far Away From My Home Town Where The Bank Was Located So i want to change through Online
                                    Money was debiting unnecessarily from my account what the reason of my money debiting unnecessarily it is very shameful in this month nearly 380 was deducted from my account last month 250 for what the reason
                                    Sir i have faces many time extra and wrong deduction about my sbi account..so please check and provide me the status ?and why this transaction .my acct. no. is[protected]
                                    ankit mishra
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                                      satnamwadhwa
                                      from Noida, Uttar Pradesh
                                      Oct 10, 2017
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                                      Address: New Delhi, Delhi, 110018

                                      Part-2

                                      Reg. Complaint against sbh ludhiana branch manager (Earstwhile) and 4 others for their
                                      Indulgence in corruption, frauds, scams

                                      This complaint pertains to shri shiva swamy and shri rajesh kumar while they were working
                                      In
                                      State bank of hyderabad, ludhiana ssi branch as branch manager bm and field officer fo.
                                      Both
                                      Of them were involved in corruption and frauds and despite that they are getting
                                      Promotions
                                      Rather punishment for cheating the bank and its clients for years due to their some
                                      Godfather. The list is very big and i have just given some instances. Loan of about rs 60
                                      Lacs
                                      Was sanctioned to m/s sigma exports international, ludhiana which was engaged in export
                                      Of
                                      Cycle parts. The unit sent first consignment to indonesia against the bank norms, rbi
                                      Guidelines and ecgc norms. As exports were not permitted to this country and thus ecgc
                                      Cover
                                      Was not available, despite that the goods were allowed to sent by bm and fo for huge
                                      Bribe as
                                      The unit was new and thought they will get better price. The goods reached malaysian port
                                      But
                                      The borrower thereat did not pay money and after reasonable time the customs authorities
                                      Had
                                      To sent the documents back and bank lost the complete money and goods got rusted and
                                      Still
                                      Lying there or thrown thereat as demurrage charges were so high. Bm and fo kept the
                                      Papers for
                                      One year in their drawers and did not bother to inform the bank controller at delhi
                                      Regional
                                      Office and rbi despite the guidelines to do so immediately. It came out only in audit.
                                      Bank
                                      Lost the whole amount as ecgc cover was rejected for this country and the property
                                      Mortgaged
                                      To the bank as collateral security found to be fake which was also overvalued by three
                                      Times
                                      At the time of sanction of loan and at the time of recovery, the sale deed found to be
                                      Fake.
                                      No action was taken against these guys except they were rewarded in the form of
                                      Promotions.
                                      The facts were known to shri c. V. Ramana, chief manager advances, delhi regional office.
                                      He has
                                      Also protected these officials as he was equally responsible for the happening of these
                                      Deeds.
                                      I also told shri t. N. Prasad about this issue as he undertook audit of the branch after
                                      These
                                      Happenings but he also kept quite and failed in his duties intentionally and completely
                                      And
                                      Allowed the bank to suffer in future too. This also cast aspersions on his quality of
                                      Audits
                                      For other branches too. I agree that genuine mistakes will take place while working but
                                      Hiding
                                      Scams, frauds intentionally by auditors is too dangerous to express. Even dgm shri v. P.
                                      Singh
                                      Who was head of shri t. N. Prasad did not take any action intentionally as he was head of
                                      Inspection department at that time. This has allowed these guys to commit further frauds
                                      And
                                      Resort to corruption in future too so only cbi investigation is must against all the five
                                      Officers above.
                                      Shri shiva swamy and rajesh kumar were also responsible for allowing hawala transactions
                                      Worth
                                      Humdreds of crores to
                                      One of the exporter and importer and these officers minted money like anything and about
                                      4
                                      Raids were undertaken by dri amritsar regarding this unit.
                                      In addition to the above facts, shri rajesh kumar took a lot of money from the clients to
                                      Extend undue benefits and favours. Once the account of m/s sona plastics became npa due
                                      To
                                      Devolvement of lc and the unit was not cooperating, so regional office directed the
                                      Branch
                                      Manager and fo not to release the nargin money and adjust it in the account. But one day,
                                      When
                                      Bm was on leave, rajesh kumar released the money to the client after taking kickbacks.in
                                      Another case he leaked the confidential inormation to m/s neelam steels for sake of money
                                      .
                                      The branch had a doubt that this unit is doind some hawala transactions and wrote a
                                      Letter to
                                      Nepalgunj custom authorities to verify the genuineness of documents but fo told this
                                      Information to the party for sake of money as later on m/s neelam steels created lot of
                                      Problems for the branch manager.
                                      He took goods more than rs 50000 from ludhiana for his brothers marriage and the money
                                      Was
                                      Paid by the clients.
                                      He invested the bribed money in his hotel at kulu.in fact he had a plan to buy one hotel
                                      At
                                      Kulu as one of the clients shri singla told me as rajesh kumar himself told him during
                                      Discussions.
                                      Many times he was caught extending benefits in bill discounting commissions by doing
                                      Wrong
                                      Computations intentionally so as to get money from the parties and once he went to
                                      Amarnath
                                      Yatra alongwith one client and all the expenditure was done by the client. While rajesh
                                      Kumar
                                      Took lfc amount from the bank and submitted the papers/tickets paid by client. He went to
                                      Amarnath yatra alongwith one shri tarsem gupta, proprietor of m/s tridev industries who
                                      Told
                                      Me after a long time. If cbi investigation is conducted, many more serious things will
                                      Come
                                      Out. Otherwise bank will suppress this case.
                                      I also request cvc to expedite the other complaints (6 nos) as the bank will dilly
                                      Dallying
                                      The issues intentionally. I am also in touch with rbi, finance ministry, supreme court to
                                      Protect the national interest.


                                      Case 2. This is a new case regarding ms darasha kumari when she was a branch
                                      Manager in sbh narsing branch, haryana. She failed to create a valid and
                                      Enforceable equitable mortgage of the property and put the bank in a loss of
                                      Rs.3.00 crores in 1998 as the equitable mortgage was created on photo copies of
                                      The property and original title deeds were not obtained. Instead of taking action
                                      Against her, she was rewarded by way of promotion. Account became defunct and
                                      Bank lost a huge money due to her negligence.

                                      Case 3
                                      Mr agarwal, m. D of sbh in the year 1997 sanctioned rs 3 crores just 2 months
                                      Before his retirement to m/s raj solvex having account with sbh chandni chowk
                                      Branch, delhi. After retirement, shri agarwal joined this co. As director as
                                      Against rbi directions and within 2-3 years the loan amount escalated to rs.32
                                      Crores. Mr agarwal was acting as a mediator between the co. And sbh top officials,
                                      To facilitate sanction of loan and pass on commision to sbh top officials. Bank
                                      Lost the whole money as the account became npa soon and nothing could be recovered
                                      As rs. 80 lacs worth property taken as collateral security was also found to be a
                                      Dharmshala at the time of enforcement and could not be enforced and bank lost the
                                      Full amount. Simply branch manager was transferred and mr agarwal was told to
                                      Resign from the co. So that cbi should not know about their nexus.
                                      I will inform that this is one instance i have mentioned and most of the retired
                                      M. D. S of the bank had been doing the same job and i have evidences for that too.
                                      I know sbi chairman will also not take any action as it was referred to them also.
                                      So is the case with cvc. And i can only trust only the honourable supreme court
                                      Only to save and protect the nation and public from the clutches of these
                                      Criminals.

                                      Satnam singh wadhwa

                                      Shri rajesh kumar erstwhile field officer, ludhiana branch for his involvement in
                                      Hawala
                                      Transactions alongwith the then branch manager shri shiva swamy for more than rs 100
                                      Crores of forex
                                      Transactions allowed through the branch and one case where bank lost about rs55 lakhs in
                                      M/s sigma
                                      Exports international as the fake collateral security in the form of property were taken
                                      And loans

                                      Were
                                      Sanctioned and fema violations were permitted. This is only a brief and details are
                                      Submitted to cvc.
                                      (Ii) smt darasa kumari — bank lost more than rs 3.00 crores due to her negligence and
                                      Original
                                      Property documents were not taken and punishment was given in the form of promotion.
                                      (Iii) shri ravindhra kale — he sanctioned housing loan to the same borrow of sbi who
                                      Cheated both

                                      The
                                      Banks, no title deeds were available, no house constructed, borrower was also
                                      Untraceable, case was
                                      Dropped against him due to some presure from officers association.
                                      (Iv) shri aggarwal and shri thanu pillai — both of these retired managing directors of
                                      Sbh joined

                                      The
                                      Two different companies for facilitating loans by the top officials of the bank and took
                                      A bribe and
                                      Later on accounts became defunct and bank loat rs 32 crores and rs 8 crores in m/s raj
                                      Solvex and m/s
                                      Century oils ltd. And there are many cases in the bank like this.
                                      There are many cases like this in the bank and these are only a few illustrations. Public
                                      Money is at
                                      Stake as these officers are eating away the public funds.

                                      Egarding hawala transactions — a big issue
                                      It is a big issue concerning the country and rbi also may be missing it in its audit.
                                      Though the
                                      Guidelines are there but not followed by many foreign exchange branches knowingly or
                                      Unknowingly and
                                      The result is this in all banks. Modus opearandi... Whereever the units receive full
                                      Advance payments
                                      And there the fake/bogus bills are prepared and some branches give the forex
                                      Bills/documents to these
                                      Companies on their request to dispatch directly where branches may not be knowing the
                                      Consequences of
                                      It.in some cases neither the goods are dispatched fully and documents are sent to buyers
                                      As per
                                      Understanding and in some cases these units have opened their offices/branch in foreign
                                      Countries and
                                      It is very simple as money comes in advance form but bills do not go back.in some cases
                                      Fake

                                      Documents
                                      Are submitted where even some officials of customs are also involved. I have seen all
                                      This and came to
                                      Know only when i handled it practically and i reported the matter of shiva swamy and
                                      Rajesh kumar of
                                      Sbh ludhiana branch but the issue is closed by the bank and only my complaint to rbi,
                                      They told a

                                      Story
                                      To rbi and issue is closed. This is not a case of one branch and it is happening to a
                                      Large extent
                                      Through out the country but rbi must take it seriously to ensure compliace of such things
                                      And should
                                      Not completely dependent on the banks as you have trusted a lot and they have taken you
                                      And country
                                      For a ride.
                                      Media can also help in confirming all this by using their means.

                                      I.
                                      The list is very large and i can give only some instances which are just tip of the
                                      Iceberg.
                                      1. Shri r;nujam a retired cgm of sbh was aregular comer to delhi from 2000 onwards and
                                      His call girls
                                      Bill in five star hotels were paid by the then agm scope complex branch by debiting other
                                      Expenses

                                      Such
                                      As under stationery and so on. This is just one instance for him and there are many
                                      Instances like
                                      This.
                                      When corruption comes characterlessness follows it in most of the cases. He promoted one
                                      Girl from
                                      Sweeper to clerical cadre against the bank norms and every one knows about this case in
                                      Bank.
                                      2. One mr banejee retired gm was caught red handed in hyderabad guest house with two
                                      Young girls and
                                      This gm was bachelor.
                                      3. Shri p; raman retired as gm and has a big history. Once he was went to poliuce station
                                      When he in
                                      Jaipur five star hotel eve teased a foreign lady in the swimming pool and this was a
                                      Major issue in
                                      Media.
                                      4. One gm was caught red handed by sib dept. Officials in h. O.in day time i. E. Office
                                      Hours with a
                                      Lady manager.
                                      5. Even a seniour laison officer used to say that your any problem will be resolved
                                      Provided you
                                      Arrange for wine and women for directors leave alone other officials.
                                      6. One real estate manager used to supply call girls to top management. Some laison
                                      Officers also do
                                      This job of pimp for top officials.
                                      This is the character of sbh top officials and if any one feels that this is not correct,
                                      I will
                                      Not only prove this but will give you many more instances like this. Why should i get
                                      Embarrassed to
                                      Write this when those whose are indulged into it, have no iota of shame.
                                      7. One mr v. P. Singh who was deputed from sbp was most characterless and even his wife was
                                      A drunkard
                                      And a call lady. He was once caught even in a bid to rape his some distant relative and
                                      You can think
                                      What he has done for others.
                                      J.
                                      In continuation
                                      I will mention some instances after the year 1998, however the list is very large as
                                      Regards
                                      Manipulations in sbh at various levels.
                                      1. Manipulations in reporting and recordings in priority sector lendings. How bank
                                      Officials inclusive
                                      Of top management make fools to the government agencies in this area will definitely
                                      Shock you as to
                                      Whom you are trusting for years and they are fooling you and cheating the all concerned.
                                      Sbh, mumbai main branch had been showing a few accounts worth credit limits of rs 135
                                      Crores as ssi
                                      Though it were c&i accounts despite the directions of auditors. Then in one year the
                                      Branch manager
                                      Complying to auditors advice, changed these account's status to c7i advances. And after
                                      Some time the
                                      Matter came to notice of top management in the meeting and they fires the concerned dgm
                                      For changing
                                      The status as it will reduce the priority sector lendings and ultimately the status got
                                      Reversed to
                                      Ssi. There are many cases like this still in this bank.
                                      Similarly the advances to warehouses amounting to rs 330 crores were classified as ssi
                                      Despite the
                                      Auditors instructions to change it and here again top management came into picture and
                                      Did not permit
                                      To change the status from ssi to c&i.
                                      Similarly in hyderabad, mehboobganj branch credit limits to c&i account was classified as
                                      Ssi and
                                      Chief manager (Sib) that time was deputed to change the status and to whom i also
                                      Accompanied. Branch
                                      Manager was fired on behalf of the top management.
                                      I have seen many ssi units which went for expansion and even financials were indicating
                                      C&i status
                                      But these were classified as ssi.
                                      There are instructiond from top management to show the achievement of priority sector
                                      Lending by hook
                                      Or crook. Approximately 25% of accounts (Value wise) may not be ssi but are shown as
                                      Ssi. Which the
                                      Government agencies will never believe but it is true,
                                      2 manipulation of data had been a common issue since past years.
                                      3. Similarly many real npa accounts are manipulated to show as standard assets by
                                      Manipulating or
                                      Permitting units to do so by inflating stocks or show very high number whether these are
                                      Available
                                      Thereat or not. Many cases belong to this category and with honesty if you classify the
                                      Accounts,

                                      There
                                      Will be another 30 % accounts in the books of bank.
                                      Satnam singh wadhwa


                                      Regarding big housing loan racket by sbh and sbi in delhi and in fact throughut india.

                                      Dear sir

                                      I am satnam singh wadhwa had forwarded you 8 emails regarding scams, frauds and corruption in state bank
                                      Of officials by its

                                      Top officials worth more than rs 11000 crores with all the evidences and proofs but unfortunately even
                                      After 8 years no action has

                                      Been initiated against them despite more than 60 emails/reminders as if it is not a serious case for
                                      You while you have been

                                      Wasting your time in years for tiny fake and fabricated issues on behalf of the bank and remember the
                                      Rules and regulations are

                                      Same for all whether an individual or an institution and cbi just cannot be biased to one and against
                                      To others under the same

                                      Conditions. If cbi is biased for one then how the justice will be done and what will be the reputation
                                      Of cbi in the world.in such

                                      A serious case neither you have taken any action against the top officials of sbh nor you have
                                      Responded to my emails since the

                                      Year 2008 when i forwarded the first email to your hyderabad office. Remember cbi is not the king of
                                      India and has to function

                                      As per the constitution of india and if you are biased and not doing your duties as per rules of the
                                      Land you are supporting the

                                      Criminals and culprits then you are equally liable for punishment too so do not think yourself as god
                                      And treat the bank top

                                      Officials as criminals only who have cheated the public and it is still going on starting from sanction
                                      Of high value loans without

                                      Collateral security, manipulations of financials, raising of fake bills, even their call girls bills
                                      Are paid through branches which i

                                      Have seen myself.

                                      So if you do not reply to my complaints within 4 days, i will be constrained to proceed legally against
                                      All the culprits and who are

                                      Protecting them i. E cvc, rbi etc and once this issue came to the notice of public, half of the indian
                                      Banks will simply collapse

                                      Within 2 days with multiple black spots on such controlling institutions. The honourable supreme court
                                      Is already aware

                                      About these facts. So if you want to maintain your reputation and dignity you must go ahead with
                                      Investigation against such top

                                      Officials and stop harassing the honest and innocent officials under duress from such officials. If you
                                      Do your duties honestly

                                      About 95% officials of the bank will get dismissed but i will not leave it as injustice has been done
                                      With me by sbh and cbi.
                                      Now i am adding some more cases pertaining to housing loans in banks as i studied many cases in delhi
                                      After a case was files

                                      Against me as i had worked as a branch manager for the first time in the bank as i joined as a
                                      Specialist officer and bank forcibly

                                      Posted me as branch manager against the bank rules to do so and i never worked in the branches except
                                      At head office. I came

                                      To know many things happening at delhi bank branches especially for sbi and sbi group in delhi and my
                                      Findings are as

                                      1. There are about 400 companies at delhi engaged in the sanction of loans from the banks.
                                      2. There are more than 65 % of the housing loan cases in delhi alone which are sanctioned in the areas
                                      Where even approved

                                      Plans are not sanctioned by the municipal authorities
                                      3. These facts are not only known to the banks top managements and in fact they pressurise the branches
                                      To sanction such

                                      Loans as they are forced to improve the business in this segment and very very good accounts are not in
                                      Existence and if are, they

                                      Go to sbi, hdfc and icici and they too finace such loans as there is no choice or otherwise do the
                                      Business or close the bank.

                                      Then who is responsible for such things, it is top management only as otherwise the officers are made
                                      Scapegoats. And thhe

                                      Directions are given in the meeting at various levels, training centers, circular guidelines etc and
                                      Pressures from the controllers

                                      Of the branches.
                                      4. Hundreds crores of loans in this sector are being sanctioned by each bank every month in delhi
                                      Itself and the position is

                                      Even worst in other areas too. Even rbi latest guidelines are not being followed
                                      5. Even in many cases the title deeds of the housing properties are fake and are difficult to identify
                                      By the branches as they are

                                      Just coloured copies as i have found in my research here at delhi.
                                      6. Even some cases the housing properties are not available, title deeds are inginuine and even
                                      Borrowers are not available and

                                      In one such case even two banks i. E. Sbi and sbh pune branch sanctioned loans to the same borrower (Not
                                      Traceable), no house

                                      Is in existence and i had complained to sbh and cbi, cvc and rbi but no action was taken against mr
                                      Ravindra kale as branch

                                      Manager.
                                      7. Cbi has to do justice with every one and has to dismiss about 95% bank officials on these lines as
                                      They have registered a false

                                      Case against me otherwise i will go to court for justice while making the concerned competent
                                      Authorities too and bring the facts

                                      To the notice of all in this world.

                                      So i request the cbi to initiate action against all the officials of sbi and sbi group especially sbh
                                      Immediately and book the top

                                      Officials of the banks immediately who have worth crores of property acquired through bribery and
                                      Corrupt activities.
                                      As it is very old matter and no action is being taken by you too and your non response within 5 days
                                      Will indicate so many

                                      Things. I hope you will do justice in the matter and will avoid tarnishing the image of cbi at least as
                                      Afetr knowing these facts

                                      And further no action on that will lead to breach of trust by the public who will never belve you again
                                      And i do not want that you

                                      Should see such a day in future as once the trust lost in such cases where all the evidences are given
                                      Can never be regained.
                                      I will also forward this email to the honourable supreme court and others for their perusal or
                                      Necessary action.
                                      I still hope that you will maintain the respect and honour of your institution and investigate the
                                      Matter on an urgent basis

                                      Starting from housing loans in delhi by sbi group and go ahaed with other issues also.

                                      Thanks a lot

                                      Satnam singh wadhwa

                                      Note: forwarded message attached

                                      — original message —

                                      From: "satnam singh"[protected]@rediffmail.com
                                      To: [protected]@cbi.gov.in
                                      Cc: [protected]@cbi.gov.in
                                      Subject: fw: sbh exposed -7, hawala transactions
                                      Note: forwarded message attached

                                      — original message —

                                      From: "satnam singh"[protected]@rediffmail.com
                                      To:
                                      [protected]@sbi.co.in, md. [protected]@sbi.co.in, [protected]@rbi.org.in, [protected]@rbi.org.in, [protected]@iba.org.in
                                      Cc:

                                      Rajesh. [protected]@nic.in, vivek. [protected]@timesgroup.com, [protected]@zeenetwork.com, [protected]@zeemedia. Esselgroup.com, i
                                      [protected]@aajtak.

                                      Com
                                      Subject: sbh exposed -7, hawala transactions
                                      Regarding hawala transactions — a big issue

                                      It is a big issue concerning the country and rbi also may be missing it in its audit. Though the
                                      Guidelines are there but not followed by many foreign exchange branches knowingly or unknowingly and
                                      The result is this in all banks. Modus opearandi... Whereever the units receive full advance payments
                                      And there the fake/bogus bills are prepared and some branches give the forex bills/documents to these
                                      Companies on their request to dispatch directly where branches may not be knowing the consequences of
                                      It.in some cases neither the goods are dispatched fully and documents are sent to buyers as per
                                      Understanding and in some cases these units have opened their offices/branch in foreign countries and
                                      It is very simple as money comes in advance form but bills do not go back.in some cases fake documents
                                      Are submitted where even some officials of customs are also involved. I have seen all this and came to
                                      Know only when i handled it practically and i reported the matter of shiva swamy and rajesh kumar of
                                      Sbh ludhiana branch but the issue is closed by the bank and only my complaint to rbi, they told a story
                                      To rbi and issue is closed. This is not a case of one branch and it is happening to a large extent
                                      Through out the country but rbi must take it seriously to ensure compliace of such things and should
                                      Not completely dependent on the banks as you have trusted a lot and they have taken you and country
                                      For a ride.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Helpful
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                                        satnamwadhwa
                                        from Noida, Uttar Pradesh
                                        Oct 10, 2017
                                        Report
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                                        Address: New Delhi, Delhi, 110018

                                        Part-1

                                        Reg. : complaint against sbh and sbi
                                        This has a reference to my complaint against the abivesaid banks through emails dated october 2016 and
                                        Your response to that.

                                        Seeking hard copies of the complaint.
                                        In this regard, i would like to mention that i am an ex-employee of sbh and whatever i have stated in
                                        My complaint are just a

                                        Few illustrations only and the facts are much more serious and alarming as far as corruption, frauds
                                        And scams in sbh are

                                        Concerned by its top officials from the year 1995 onwards. Firstly a brief about/overview is given
                                        Which is followed by the

                                        Detailed information and it is infact already was emailed to you.
                                        1. The bank top officials especially sbh are mainly responsible for at least 30-35% of the npa/losses
                                        To the bank due to

                                        Corruption and scams where the medium and large quantum loans are sanctioned in a planned way to cheat
                                        The bank/public

                                        Money only which will be clear from my detailed information as these instances have happened and are
                                        Known to many officials

                                        In the bank and i have studied more than 350 loan proposals and i know as how the financials of the
                                        Companies are

                                        Fabricated/manipulated by the companies/chartered accountants in nexus with top officials which account
                                        For a major chunk of

                                        The npa accounts in addition to the genuine npa accounts.
                                        2. Banks know and are responsible in many cases of hawala transaction cases and i exposed them in one
                                        Case of ludhiana

                                        Branch with mr rajesh kumar as field officer.
                                        3. Bank has promoted many officers who made the bank to lose a lot of money where even properties taken
                                        As collateral security

                                        Were found to be fake/bogus and i reported a few cases to the sbh, rbi but all in vain and there are
                                        Many such cases in the bank

                                        And it is losing a huge money every year.
                                        4. Crores of rupees every year are spent by raising bogus bills by the branches, controllers and head
                                        Office officials
                                        5. Crores of rupees are being paid unauthorisedly every year to the temorary staff not shown in the
                                        Records and against the rbi

                                        Guidelines by appointing 1-2 staff on temporary and unauthorised basis.
                                        6. Banks retired md, cgm and gm join after retirement many companies to facilitate enhancement in loans
                                        And pass on the

                                        Bribed money to the sanctioning authorities and many such accounts have become npas and bank lost huge
                                        Amount in such

                                        Cases. About rs 38 crores were lost in chandni chowk branch where two mds had joined two different
                                        Companies after their

                                        Retirement as directors against the rbi guidelines and bank paid a high price for it and there are many
                                        Such cases in the bank

                                        Where crores of rupees are being written off every year and it is happening in almost all the big
                                        Branches of sbh which might be

                                        True for sbi too.
                                        7. The bank has lost a huge money in npas recently and the actual amount is much more than this which
                                        Will be

                                        Exposed/reflected in near future and if the control over such issues of corruption is not
                                        Excercised/guilties/criminals are not

                                        Punished such things will continue forever and the honesty of such top officials every one in the
                                        Country has seen in

                                        Demonetisation.
                                        8. I was also in a team of three officers who had undertaken study of npas in the banks a few years
                                        Back and found serious

                                        Irregulaties/gaps/flaws/wrong appraisals etc which are responsible for major npas and you can see the
                                        Npa files which will tell

                                        Everything.
                                        9. The nexus between the top officials and officer's association is another serious area responsible to
                                        Encourage corruption as

                                        Officers associations also settle many such cases of officers after taking a huge money from them and
                                        One mr harshvardhan (

                                        Chairman/secretary of officers association) is such a person who has acquired a lot of assets by such
                                        Means.
                                        10. Bank top officials acquire a lot of assets after retirement and most of gm and md belong to this
                                        Category as corrupt money comes out after retirement which you can verify on selective basis as the
                                        List is very big as most of top

                                        Officials are involved/are corrupt and have taken gold bricks/flats etc in big loans and even one of
                                        The most honest md mr

                                        Mehrotra used to tell that he was offered gold bricks when he was md but he never did any wrong
                                        Thing/sanctioned wrong

                                        Loans but others are doing so. Mr lal used to take one flat for the home loans sanctioned to the
                                        Builders for residential projects

                                        And for other loans too. Mr khandelwal, md was also most corrupt and has a lot of properties in delhi
                                        And punjab etc. Mr

                                        Ramanujam was another corrupt official who even spent rs 25 lacs on a hanuman temple in his house at
                                        Banjara

                                        Hills, hyderabad and these are just not even the tips of iceberg. Amitab guha was another corrupt md who
                                        Openly misused

                                        Banking machinery, staff on the ocasion of his daughter's marriage and used training
                                        Centre, food, cars, officials for many

                                        Days, guest houses freely and more than rs 10 lakhs were spent by bank for him unathorisedly and how
                                        Much money he might

                                        Have taken for sanctioning loans and one loan case from chennai had come through retired cgm, shri
                                        Ganeshan for rs 20 cr

                                        But the need based loan requirement arrived at rs3.5 cr and he called me too for discussion and put
                                        Pressure for giving the

                                        Appraisal report for rs 20 crores but i did not agree to that as my report was based upon facts and
                                        They were after me and

                                        Hatched a conspiracy against me and spoiled my career for being honest. List is exhaustive and the
                                        Factual position is very very

                                        Grim and if this continues, the public money will be eaten away by these termite type top officials in
                                        Future too. These are only a

                                        Few instances as there are many such instances in each individual case and they are realy very
                                        Characterless too and one will be

                                        Shocked to know about it as what happens in five star hotels, guest houses, bank premises and liason
                                        Officers can give the full

                                        Details and this list is also too big.
                                        11. A big racket is going on in the housing loans sanction as i have mentioned for delhi which is
                                        Applicable for sbh and sbi for the country as a whole under the directions of top management of the
                                        Banks.

                                        The details are given hereunder.



                                        From:
                                        satnam singh wadhwa
                                        hyderabad-500029
                                        date: 3-5-2008
                                        the director,
                                        central bureau of investigation
                                        new delhi

                                        reg. Complaint regarding scam/frauds/bribe etc against top officials of sbh

                                        1. I am satnam singh wadhwa from state bank of hyderabad and working presently at
                                        Technical consultancy department, head office, hyderabad. I had been victimized by
                                        The bank during the year 2003 by fabricating a case/ hatching a conspiracy and the
                                        Case was referred to cbi. My main fault was that i brought certain illegal
                                        Activities taking place in the bank, to the notice of top management which was not
                                        Digested by them as a few retired general managers were also involved. I had to
                                        Reveal this information as i was being harassed by the inspection/ vigilance
                                        Department of the bank on the instructions of shri v. P. Singh who happened to be
                                        Dgm (Inspection) at that time and he was in dispute with my dgm, delhi. As he could
                                        Not say anything to the dgm, delhi directly while auditing the delhi regional
                                        Office and branches under its control, he preferred to harass the branch managers
                                        Such as chandigarh branch, panchkula branch and ludhiana branch. Shri v. P. Singh
                                        Took the assistance of shri r. P. Handa in fabricating the case as shri handa was
                                        One of the customers of ludhiana branch who was involved in hawala transactions
                                        And i closed his account. All other information is available with yourgoodselves.

                                        2. I am writing this letter to bring it to your kind notice that the innocents
                                        Are being torchered in the bank and the real corrupt officials, persons involved
                                        In serious scams and frauds are going scot free. I have enough evidences to prove
                                        That the bank top officials are involved in anti-national activities, anti - public
                                        Activities, anti rbi/finance ministry actions/ directions. As per my assessment
                                        The bank is a defunct bank with thousand crores of negative net worth due to
                                        Actual losses if we go as per rbi guidelines in reality and the balance sheet of
                                        The bank is also a fake/bogus one. Lot of scams are being suppressed by the top
                                        Management especially wherever they are involved. Top management officials have
                                        Crores of properties acquired by corrupt means.
                                        3. The actual non performing assets (Npas) are not less than 30% while the
                                        Actuals are being shown as less than 1 % as hundreds of npa accounts are being
                                        Shown as standard ones while in reality they are non performing assets. I have
                                        Given details of some accounts studied by me the details of which are enclosed
                                        Herewith. Such accounts which are shown standard and excellent accounts in the
                                        Banks books are in really sick / defunct. For instance an account namely m/s
                                        Sterling cnc engineers (P) ltd (For details please refer exhibit-1) with sbh
                                        Gurgaon branch shows the siphoning of funds to the tune of rs.50.00lakhs for which
                                        Additional term loan and working capital loans are recommended and when the facts
                                        Were brought to the notice of the dgm, delhi regional office, the account was
                                        Closed immediately as fraudulent activities (Bogus stock statements, bogus
                                        Balance sheets, bogus transactions, fake book debts against which bank has been
                                        Financing to most of the borrowers on bogus chartered accountants certificate as i
                                        Came to know on their actual verifications during my studies of such units etc)
                                        Were taking place therein for which the bank was very well aware of as siphoning
                                        Of funds was permitted by the branch manager itself by allowing drawings through
                                        The account of the company for which the required cheques are available with the
                                        Branch as evidence.. There are hundreds of accounts like this in the bank.
                                        another similar account i. E m/s dairy craft (India) pvt. Ltd (Please refer
                                        Exhibit-2) which is excellent as per banks books, was having bogus balance sheets,
                                        Siphoning of funds more than rs.40.00lakhs, bogus stock statements, excessive
                                        Credit limits etc. And still this account is continuing with sbh, chandni chowk
                                        Branch, delhi but enhancement in credit limits was not sanctioned after i brought
                                        These facts to the notice of bank executives in my report.in a nutshell when this
                                        Is the position of standard accounts as classified by the bank, one can imagine
                                        The fate of other accounts of the bank. Thus a big racket is going on in this bank
                                        And all the rules and regulations of rbi / govt. Are flouted by the bank to
                                        Sanction loans to such accounts which are becoming npas subsequently as end use of
                                        Funds are not seen at all and the fake statements are kept on records for show
                                        Purpose. Only.
                                        4. Another - national activity which results the nation a loss of crores of
                                        Rupees as non receipt of income tax because the bank encourages/ motivates those
                                        People whose earnings are good but are not paying and do not want to pay income
                                        Tax and are not filing income tax returns and intend to avail term loans against
                                        Properties. To encourage such people, bank evolved a scheme where no income tax
                                        Returns or any other proof of income will be asked from the borrowers and loans
                                        Upto rs.100.00lakhs can be sanctioned merely against the value of property and
                                        Loan amount can go upto 50% of the value of the property. Initially the loan
                                        Amount was rs.10.00lacs but of course the response was good and the bank enhanced
                                        The loan limit. About rs.6000 crores of loans have been sanctioned under this
                                        Category during past 2 years and one can imagine the loss of income tax to the
                                        Govt. Due to the wrong policies of the bank. And moreover such accounts are
                                        Classified under priority sector advances and thus depriving the real and genuine
                                        Small borrowers from their rights as they do not have properties and thus denied
                                        Loans. More than 35% of such loans are virtually non performing assets as the
                                        Balance sheets of such accounts are bogus. For instance the loans sanctioned
                                        Against properties is being shown as working capital for sme advances while the
                                        Stocks are not available in reality or small quantities are available as the loan
                                        Amounts are withdrawn from the business and thus the borrowers have to forcibly go
                                        For fake financial statements and the bank closes its eyes and virtually the
                                        Accounts should be treated as npa as per guidelines. Recently one study conducted
                                        On m/s shubh mangla industries, bangaluru, account with sbh rajajinagar branch,
                                        Has shown the same thing and when the facts were brought to the notice, the
                                        Account was closed immediately. I also enclose the banks revised guidelines
                                        (Exhibit-3) for enhancement in credit limits upto rs.2.00crores which is self
                                        Explicit as to how the rbi directions for monitoring of advances, end use of
                                        Funds, need based finance, collateral free loans upto rs.5.00lacs, waiver of stock
                                        Statements etc. Resulting into the accounts to become npas over a short period of
                                        Time as mentioned in above case of m/s shubh mangla industries, having account with
                                        Sbh, rajajinagar branch.
                                        i also enclose a letter (Exhibit-4) addressed to the agm by one of the branch
                                        Managers which is self explicit and indicates as to how sbh intends to sanction
                                        Loan against properties without caring for sales turnover. This also shows that
                                        The sales recorded by them in their books are only 10-20% of their actual sales
                                        Due to vat 6% and other problems. This clearly indicates that as to how the bank
                                        Is playing a major role in the destruction of national revenue collections and
                                        Spoilage of the monetary process of rbi/govt.in fact most of the cases are alike.

                                        5. About 25 % of the small scale industries accounts are not ssi at all as those
                                        Are become medium enterprises but the bank since years is showing such accounts as
                                        Ssi only to satisfy the bench mark for priority sector advances. About worth rs.
                                        135 crores of advances to medium enterprises category were intentionally were
                                        Shown as ssi despite the instructions of statutory auditors on the written
                                        Instructions of top management. Similarly about rs.400 crores of advances to
                                        Warehouses (Medium enterprises) are being shown as ssi. About rs.65 crores of
                                        Advances in medium category are being shown as ssi units for the same purpose in
                                        Mehbubgunj branch, hyderabad. There are so many other accounts like this in
                                        Different branches which are classified as ssi units knowingly to achieve the
                                        Bench mark and save from the imposition of penalty.

                                        6. About rs.40, 000/- crores of medium and large category loans are sanctioned by
                                        The credit department, h. O. Of the bank the quality, monitory of advances, end use
                                        Of funds will show as to how many accounts are really bad. A recent study
                                        Conducted by me for m/s godavari polymers (P) ltd, an account with our commercial
                                        Complex branch, secunderabad shows the level of manipulations/ fabrications and
                                        Banks control. This account is excellent and standard as per banks books but my
                                        Observations were as follows.
                                        (I) the account was enjoying rs.3.50 crores of cash credit limits and now the
                                        Credit limits were enhanced to rs.8.00crores (Only for cash credit account as
                                        Total limits are about rs.16.00 crores). As per my report if we go as per banks
                                        Guidelines the unit does not get any limit and the details are enclosed herewith
                                        As exhibit-5 so one can imagine the fate of the bank and the level of
                                        Manipulations for which bank is also a party and crores of loss to the nation in
                                        Different forms and deposit holders in particular as they are the ultimate.

                                        7. As per my assessment, there is an average loss of at least rs.65.00 crores
                                        Every year to the bank due to manipulations / fabrications of bills, unauthorized
                                        Payments, adjustments due to - utilization of banking machinery especially by the
                                        Top management of the bank. Some instances are furnished below.

                                        (I) loss of rs.8.00crores is due to unauthorized payment to the water boys / the
                                        Persons appointed unauthorized at branches/controlling offices of the bank, to
                                        Whom the salaries can not be paid but their services are utilized unauthorisedly
                                        With the knowledge of the bank and payment is made by raising bogus bills, bogus
                                        Petty cash and monthly wages are paid to them. There are one/two such fellows in
                                        Each branch and each person is paid rs.3000/- to rs.4000/- every month. This
                                        Estimates to about rs.8.00 crores of loss to the bank.

                                        (Ii) there is a loss of about rs.10.00 crores of loss to the bank every year due
                                        To the payment of petrol charges to each officer while the average expenditure of
                                        Each officer is not more than rs.1000/- per month and the reimbursements are made
                                        On bogus bills. Thus one can imagine as to how the public money is mis utilized.

                                        (Iii) crores of rupees are disbursed to the officers of the bank on the same
                                        Furniture & fixtures on the bogus bills supplied by say at h. O by m/s karthik
                                        Electricals and m/s pasa. The former supplies electrical items bills and the
                                        Latter supplies furniture item bills when both of them have no showroom /shops
                                        Except the note books of fake bills and they charge 3-5% as commission for
                                        Supplying bogus bills with the knowledge of top officials and the commission
                                        Amount is shared upto top executives. This is happening at h. O. Level for the last
                                        Many years. Also recently computer loans were sanctioned on the bogus bills
                                        Supplied by m/s bharat data products a bogus company who charged rs.500/- for a
                                        Quotation worth rs.50000/- all the sanctioning authorities and auditors are well
                                        Aware about these facts. There are so many happening like this with the knowledge
                                        Of the top officials under their nose.

                                        (Iv) mis-utilization of banking machinery is a common thing i. E. Whether cars,
                                        Guest houses, training centers, lightning arrangements or any other expenditure.
                                        Recently on the marriage occasion of a daughter of top official, the above
                                        Facilities were completely mis-utilized without any payment and lakhs of rupees
                                        Spent were paid via bogus bills by debiting to bank account.

                                        (V) the level of corruption at higher cadres is so high that one of the honest
                                        And retired md said once that he was offered gold bricks for sanctioning a loan of
                                        Rs.2.00 crores. They have a lot of properties too and the real corrupt officials
                                        Are going scot free and innocents are victimized and the same thing has happened
                                        In my case too as i endeavoured to arrest the corruption and they made me victim
                                        Of that and i am enclosing the letter after which i was made a pray and the
                                        Contents of letter are crystal clear.

                                        (Vi) not only this even the top executives are joining certain companies after
                                        Retirement as director immediately to facilitate sanction of loans and ease the
                                        Operation of sharing bribes and thus many accounts have become defunct and in
                                        Certain cases bank has lost as high as rs.32.00 crores in an individual case. And
                                        Many accounts are like this.in delhi, chandni chowk isbh branch itself bank lost
                                        Rs.40.00crores within two years in two accounts namely m/s raj solvex
                                        Rs.32.00crores and m/s century proteins ltd rs.8.00 crores where two retired mds
                                        Joined as directors and rest is the history.

                                        7. Banks own circular guidelines state that many accounts are very serious and no
                                        Action is taken against anyone while i had been torchered for doing good business
                                        By bringing a loss making branch to excellent profits and saving the branch from
                                        Closure. As evident from the circular that even it returns are not obtained, legal
                                        Opinion reports not obtained, even title deeds were found fake, no assessment of
                                        Loan as it returns are not obtained and loans sanctioned without any basis, no
                                        Mortgages created and so on and even then no action was taken against them. I
                                        Tried to safeguard the interest of the bank and i was victimized for no faults of
                                        Mine.

                                        8. Top management have been protecting the real culprits despite i have told
                                        About a few officials such as shri rajesh kumar earst while field officer,
                                        Ludhiana branch and shri ravindra kale, ex branch manager, ludhiana branch. The
                                        Information sought by me about these officials under right to information act 2005
                                        Is not furnished despite their scams and cheating the bank to the extent of
                                        Rs.14.00lacs and other losses mentioned therein. (Please refer exhibit-6 and
                                        Exhibit-7for details where i sought information under rti act and banks incomplete
                                        Reply attempting to protect the criminal elements) and instead of initiating
                                        Action against them, simply it is replied that verification auditor has not
                                        Mentioned anything about the income leakage while hundreds of vouchers are
                                        Available in the branch as an evidence but the attempts are being made to protect
                                        The criminals and cheats which also encourages others to resort to such
                                        Activities. Moreover verification auditor is also a human being and can commit
                                        Mistakes and there is nothing wrong in cross verifying the things if someone has
                                        Given important information in the interest of the bank and the public. Similarly
                                        Shri ravindra kale, when he was as branch manager at pune branch, sbh sanctioned
                                        One housing loan to one borrower on the fake title deeds and the same person had
                                        Also taken another loan from sbi also and both became defunct as the borrower was
                                        Not traceable and repayments were not forthcoming. Please see as to how the
                                        Management has saved sri kalethey have obtained a letter from the successor of sri
                                        Kale that the title deeds are genuine and the case was closed forever while the
                                        Facts are entirely different. I brought this information to the knowledge of top
                                        Management but no action was initiated against him.

                                        9.in a nutshell, the above facts are not even the tip of the iceberg and if you
                                        Really want to save the bank, public interest and the nation, sir, you must do
                                        Something immediately that will be the real service to the nation and the public
                                        At large and the lesson to the real corrupt officials.
                                        10.in addition to the above, certain benefits are extended to the persons known
                                        To them. As in the past certain officials who are having their house at hyderabad
                                        / secunderabad are extended leased facility by the top executives as against the
                                        Contravention of the rules and regulations of the bank extending a benefit of
                                        About rs.[protected] per month while the other similar cases had been denied such
                                        Facilities.


                                        thanking you,



                                        yours faithfully,



                                        satnam singh wadhwa

                                        To continue as part-2
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Oct 06, 2017
                                        SHYAM DEO NONIA's response
                                        Sir hmare pas 1 or 2 ka coin nhi liya ja rha hai chif manejar bo le nhi lenge apko jha jana hai jao hme koi kuchh nhi bigad sakta
                                        Wrongly debited by s. B. I 8000 from my account .my account no. Is [protected]
                                        Sir urgent solve my problem
                                        FIAEPSONUSWDLRF:67031360431899338800170 TRANSFER TO SAVE SOLUTION PVT LTD THAT IS THE MISTAKELY DEDUCT:
                                        My mobile no. Is [protected]
                                        Sar hmare pash 1or 2 ka coin Rs 400 ka tha ham gaye apne bank branch 7071 to hmare chif manejar bole ham nhi lenge ap ko jo krna hai kar lijiye jiske pas jana hai op jayiye kamara koyi kuchh nhi bigad skta hmne helpline pe kamplen kiya blok kardiya gya ayesha hi hoga to ham grib kha jaye sir niwedan hai hmari madat kre
                                        Dear Sir/Mam,

                                        I Gautam Kumar Jha is a costumer of your company SBI having ifsc SBIN0000090 account no [protected]. With registered mobile no [protected].
                                        Kindly inform me why amount of rs.14083 has been dedited without any prior information .
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