State Bank of India [SBI] Complaints & Reviews

Dear sir, This is to inform you that we have to open account for our school students scholarship in your Darbargadh branch Mahuva. For this we have consulted your branch manager mr. Rakesh jha but since 3 months he is delaying this matter as if he is not interested. Please help us. Principal Vijaybhai Gujariya [protected]

I, U. Viswanadham, Customer of SBI at Musheerabad Branch, Hyderabad with S/B account No. [protected]. On 10.1.15 balance is Rs.8.23 lakh.Then, on 10.1.2015 &11.1.2015 (Saturday evening & Sunday) i received 3 messages that my ATM card ([protected]) was used for Rs. 20000 each, even though i haven't used card. When i checked Mini statement, there was no such transactions. Safe side, i changed my pin on 11.1.15. But card operated with old & new PIN. then I changed PIN once more. Surpisingly, card operatable with all the 3 PINs. I suspected something fishy and blocked the card by SMS.On 12.12.2014 (Monday) I approched BM with all happenings in a letter form requesting to: i) Verify the messages/ said transactions ii) let me know how a card can be operatable wit 3 PINs simultaneously. iii) unblock card. Before that transfer the balance into a FDR. BM entrusted work of FDR to one officer, who completed the job. When i asked for acknowledgement, she asked me to approach Manager (operatios), where i waited for long time. In total it took 1 hr 30 min. by the time i came out of bank with acknowledgement. As there was no info from the bank even after 9 days w.r.t. happenings on 10th, 11th, i prepared reminder letter dt. 21.1.15 and approached BM. He directed me to Manager (operatios). He disposed of 3 customers before me and left his seat (may be on some other work). After waiting for 25 min in total i again went to BM, informed the position with a hope that he will receive the letter. But he asked me to wait till Mangr (op) comes to seat. I left the bank in dismay and posted the letter from my work place, Bowenpally. The above shows very casual and callous approach to an issue which has to be attended on priority. since withdrawal messages received and card operatable with 3 PINs and account has sizeable amount of Rs. 8 lakh+, the issue should have been enquired immediately. surprisingly so far no info this regard. I don't know whether they are taking steps to unblock card or issue new card.

Sir, I am Goutam Mondal. I had a SB account in Gobardanga brace A/C no is [protected]. Which pass book is lost on 10-12-13. Then I have GD on Gobardanga PS. which GD no is 260/13 date 10-12-13. GD, s original coppy and all documents for KYC are submited on bank on 10-12-13. But till date is not upto date for KYC and I have not any transaction in this account.I have contact in brance maneger in many times but they have not any entertain in this matter. So I requisting you please solve the matter as soon as possible in your end. Thanking you, Goutam Mondal.

Dear Sir, My SB a/c no is [protected], on 20/01/15 me booked the ticket through my debit card but due to some network problem my ticket was not booked but amount of Rs.492.84 was deducted fomr my account and it show txn #[protected] and POS 00005078 in the sms that i was received after deduction so pleaselook this matter and take the action as soon as possible. Pritam kandoi [protected] [protected]...

I did not create any virtual card on 18/1/2015 as shows in my a/c details.it shows that I have paid to somewhere (reference no: IG00FIRQH5) using virtual card (card no. :[protected]). I am sure that there was no such transaction occurred in my a/c as because there no details is shown in ' "Virtual card details" tab of my net banking a/c. i provide the photo proof of my recent a/c statement as well as of the "virtual card details tab". MY A/C NO. :[protected] MY PHONE NO. : [protected]

Hi myself Rekha Mehta, i applied online for fresh passport on 15/1/15, but till i completed the fromalities of online payment the page session was expired, but the amout of Rs. 1512.75 has been deducted from my Bank Of Baroda account. After consuting from the bank they told me to registered complaint on the online passport seva kendra, after so many follow ups finally i told to mail the complain regarding the same throught email. After checking the payment status online the status has been showing failed. So kindly check and inform how do i get back the deducted amount. Hoping for ur prompt action. Thanks Rekha Mehta ARN NO- 15-[protected]

Respected Sir, My name is Sana Sayyed.My complaint is regarding the bank manager of State Bank of India having its branch address at Int Air Cargo Complex (Mumbai), New Satellite Building, Air Cargo Complex, Branch Code-5937. On 22nd january i went to bank to open my savings bank account but wasn't able to make, as the bank manager had decided that if a person doesn't have a room number in their address she will not open the bank account.We are residing at the address from last 22years if this is the case that a person not having a room number in their address than he is not able to open their bank account with government banks then i think i should had not able to make my voter id and aadhar card but i had both the proofs with me including ration card and electricity bill.The manager itself is telling me to open account with private banks but not here.Being a citizen of India if we are not able to open a bank account in our state bank then what is our right in being Indian. I REQUEST YOU TO PLEASE SEE IN THIS MATTER..

Dear sir I took education loan in 2009 for b.pharm while at that time govt. 0% education loan scheme were running and i am eligible for that. I submitted income certificate more than 2 times in branch but i have not getting benefit on interest till date while i pay my EMI regularly. Bank personnels are not working in responsible manner. Please resolve the problem soon. Regards Praveen patel Mb.no. [protected]

Sir, With due respect, I beg to state that, I want to change my new mobile number i.e. [protected] to my saving account no.[protected] in SBI C.G.O. Complex, Lodhi Estate New Delhi. 2. So it is requested to you my mobile number may kindly be change in my saving account please. 3. Thank you. Your, s Raghubir Chand A/C No.[protected]. Mob. No. [protected].

Sir I was using sbi card [protected] Since 6 Years and have good Payment History never defaulted, In Oct month I have errorly paid 11081 against 13080 bill hence 2000 short payment errorly made. But for this 2000 short payment they have levied charges of 1050 as finance chages in Nov14 and also charged int on the same for Dec 14 and Jan 15 Aounting to 2200+(Approx). Below is the reply i have received from them: 13/1/2015 Dear Mr. Akash Shrivastava, Thank you for writing to SBI Cards. Charges Related: We would like to inform you that for the month of October statement dated 20.10.2014 the total outstanding amount to be paid is Rs.13, 080.34 but we have received only the partial payment of Rs.11, 081 and aslo for the month November statement dated 20.11.2014 the total outstanding amount to be paid is Rs.25, 070.71 but we have received only the partial payment of Rs.24, 000 so we have charged for the finance charges. And aslo we regret to inform you that we are unable to reverse any charges towards your card account. Finance Charges Related : We would like to inform you that in case the payments are missed or outstanding on the card is received less than the total amount due/ total outstanding amount, then interest charges are applied on the balance amount, thus the payment starts revolving on the account, this is also applicable on all the fresh purchases incurred, in the same month by the cardholder. The finance charge will be levied at 3.35% per month plus government service tax @ as per applicable charges. Please note that the finance charges will be calculated on opening balance as well as fresh purchases. This process continues till the complete outstanding on your card account is paid in full. GST (Government Service Tax) Related : We would like to inform that the GST is applicable for all the charges debited to your card account at the rate of 12.36%. Incase of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm. If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days. Yours sincerely, Suganthini K - Customer Service [THREAD ID:1-16YM6NO] -----Original Message----- From: [protected]@gmail.com Sent: 24/12/2014 11:06:43 PM To: "Feedback (SBICard)" <[protected]@sbicard.com> Subject: REGARDING CHARGES ON CARD STATEMENT Sir, This is to inform you that on my card [protected] Akash Shrivastava in statement of nov2014 and dec 2014 some entries of retails charges such as : NOV2014-> FIN CHARGE ON RETAIL (EXCL GST 129.74) 1049.61 DEC2014-> FIN CHARGE ON RETAIL (EXCL GST 70.38) 569.45 Total Amount(1049.61+129.74+569.45+70.38=1819.18) Kindly reverse Rs 1819.18 as this is not applicable in my case since regular payment is done and usage remains within limit. Regards Akash Shrivastava

Dear sir, hi my name is Shani Solanki belong to Ahmedabad my complaint is State Bank of India IIT Branch Gandhinagar date: 21/jan/15 my wife was gone to sbi branch opening the savings account but there employes answaer your account not opening but why so that employes answer the marriage certificate not available for you, so i am complaint for sbi complaint My Complaint Number is OA[protected] and Date: 21/Jan/15 evining at 6:30 pm msg for me your complaint is resolution but my problem is not solve and complaint close my questions is my problem not in solve and complaint close, pls answer immagetly. my cell no: [protected]

my name is vinesh prakash lokare my credit card number is [protected] branch oriental bank of commerce borivali east mumbai I request SBI Manager to give my pin number as soon as possible, because i'm unable to use the card without it.. thanking you vinesh lokare +91 [protected]

I Mr.KAMLESH PATEL - [protected] (ADMIN MANAGER - JET GRANITO P.Ltd.) DEPOSITED ONE SBI CHEQUE No.537882 FOR Rs.3, 50, 000 IN OUR COMPANY's SBI A/c.No.[protected] ON 17/01/2015 IN SBI DRIVE IN ROAD BRANCH AT AHMEDABAD (GUJARAT). TILL TODAY WE DID NOT GET PAYMENT IN OUR ACCOUNT. PLEASE GIVE US SOLUTION IMMEDIATELY.

My name is kumud mohinder My AC.no.is [protected], sbi.railwaybhawan new delhi My mobile no.is..[protected] Sir Mujhe two three months s sms alerts nahi mill rahe..aa se request hai mujhe sms alerts send karne ki seva. Band na ki jaye..iss se mujhe kafi mushkil hoti hai.. Thanks

On, 16th Jan, 2015, I had applied for Fresh Passport . At the time of online payment, It was showing a error. So, I thought, due to network error, payment was not made. So, I again applied and made online payment that time online payment made successful and generated Appointment Receipt also. But When, I checked in my bank I observed that money has been deducted for my first transaction also. Now I observed, two different ARN no and two Payment receipt with different Ref. No. Kindly refund my one transaction amount as soon as possible Kindly find the details : NAME : MUKUND SHANKAR THOMBRE ARN NO:[protected],[protected] Payment Receipt No : CP13233288, CP13233713

CHALLAN NUMBER[protected] CHALLAN DEPOSIT DATE21/01/2015 JOURNAL NUMBER[protected] APPLICANT NAME BHUPENDRA KISHORCHANDRA PANDYA AMOUNT 1000 BRANCH MAVDI AREA RING ROAD SBI BRANCH CODE 010999 TILL PASSPORT STATUS IS SHOWING PAYMENT NOT RECIVED FROM BANK PLZ DO OK PAMENT SOON...

Though i can withdraw required sums using my ATM card it shows" invalid card" when i try to sign up in sbi website and thus online transactions and banking are not possible. ATM card no.-[protected] Ph.no.-[protected] [protected]@gmail.com

Sir / Madam, Sir / madam, I have blocked my ATM Card and the ticket no is[protected].I had submitted request to SBI Ozar ( 1196) on 10 Jan 2015.However, there is no communication in this regard.So, today I called on the Branch.It is informed to me on telephone that, my information is not yet forwarded to ATM generating / issuing authority.It is not possible for me to visit the Branch frequently for making enquiries.Kindly do the needful to issue the ATM at the earliest. Thanking you, Regards, ( S D Kandekar) A/c No. [protected]

My self Ms. Kumari Vijeta, from Jaipur, Rajasthan, India. My Bank details is A/c No. [protected], State Bank of India, Branch:- R.P. Road, Secunderabad. when i Login my internet banking on 08/01/2015, then i saw my account is NIL and show transaction of amount Rs. 11, 000 (Eleven Thousand Rupees) withdrawl from my SBI account on 06/01/2015, and doesn't received any message on my mobile regarding this transaction. Finally, i go to police station and registered FIR at Ashok Nagar Police Station, Jaipur, Rajasthan on 10/01/2015. Please help me to recover my Rs. 11000 (Eleven Thousand Rupees).

Respected sir/madam, My name is Ali, Iam also a SBI account holder bearing no. [protected]. Iam very glad to contact you. why Iam here is, I have taken a golden at your SBI branch, kadiri. Today, 20/01/2015, Iam visited there to deposit some amount into my gold loan account. Clerks are not taken deposit amount and guided me to go and ask for deposit form to the assis. manager. when I approached him and asked for deposit form he replied very harshly "there is no need to pay just go". And after I questioned him, ATM deposit machine not accepting gold loan deposit and online machinery's which are kept in showfi type, they are not working properly. How can I pay the gold loan? Is there any other possiblity? As a responsible person, he must answer politely and have to be help to clear this situation. If anyone want to deposit amount, after a long awaiting of 2 hrs., it is possible. These problems which are facing civilians and senior citizens and students. These are not visible to any higher official to solve the problems which are facing people. In before, SBI is a foremost important, good will bank which serve people with a good passion. Now why the quality of service is fallen? Is there not any supervision ? if any one died by standing on que then only these problems will visible to you. sorry for any mistake or any hatred speech within this Iam apologise to you. Please rectify my complaint and do favourable desissions to clear this and take appropriate action aginst this. Thank you. Your's faithfully S. ALI AMBER BASHA