State Bank of India [SBI] Complaints & Reviews

Hi, I had done transaction using online SBI dated 16th Nov 2014. The transaction could not be completed due to some system failure but the amount(Rs. 400) was debited from my account. Given below are the details of the transaction: CCABK2DMD721IG00FBYTL5 TRANSFER TO 3 6days completed but Amount not Credited on my account ...please refund my amount

Sir/Madam. On dated 21/11/2014 when I paid DTH bill by using SBI Net banking with my A/C No.[protected]. It was debited by Rs.1845.00 but the payment was not made, to DTH company.Though I received a sms from SBI that *thank you for using sbi banking .your transaction Ref.No. IG00FOFPV9 for Rs.1845.00 on 21/11/2014*.I was waiting for returning of this amount, but A/C still not credited with Rs.1845.00 against this incomplete Transaction.KINDLY REFUNSD my amount immediately. My email id: avtar1560.[protected]@gmail.com My mobile no.[protected]

Hello, Please consider this as a suggestion, rather than a complaint. I am Muzeer Vaseem, holding an account [protected], from SBI, Chandanagar, Hyderabad. I have recently applied for upgrading my ATM card, as it has become old (used for almost 5 yrs now). And, I had to do multiple attempts at the bank to get that applied. Now, would like to suggest to improve the quality of the customer service in this regard. - Allow the customers to submit multiple proofs to support valid Identity and valid Residence. Meaning, for example, if the user is holding a Passport (with old residence address), and RC of the bike with valid residence; You can allow him to submit both Passport as ID proof, and the RC with the same name as Address proof, instead of asking him to get the Voter card which has both. - When the new ATM card arrives at home, it comes with a letter, which doesn't talk about bringing the Passbook along to collect the Pin. But, the officials insist on holding a Passbook to collect the ATM Pin. The reason being, he wants to verify the signature. When the person himself is standing before him, why does he want to verify the signature on the Passbook; He can verify any of his Identities (Vote card, Drivers Licence, etc., ) to give him the new Pin. Hope this made sense, and would help to improve the customer experience. Thanks, Vaseem

Hi, i changed my mobile number to [protected] in my online sbi detais, and i submit a mobile number approval form with reference number EHS[protected]... to my home branch piduguralla(main)... but they still did not approve that.. i am lossing all my OTP passwords fro all my transactions and i did not able to trasactions through online ...please keep this one as a heigh priority and solve it early.. regards suresh, [protected].

Dear team, I did a transaction of rs 300 at 10:14 pm at freecharge site for a dth recharge but not received any recharge and the money is also debited There was problem in transaction since tommorow more of my money was debited but it was refunded back to the freecharge credits but this didn't came back Below is the txt message which i received from the bank " Thank you for using your SBI Debit Card 459XXX3922 for a purchase worth RS300 on POS 70003359 at FREECHARGE PU GURGAON IN txn#[protected] " please refund back the amount as soon as possible Thanking you in advance Ayush goyal

SB Account No.[protected] My gold loan AGL/9/418 on SBI NH-Branch due on 6.11.2014. Bank not intimated me in time. But in the mean time bank intimated me on 7.11.2014 that the interest rate has increased to 12% w.e f 6.11.2014. This message itself gives a clear picture abuot lack of service to customers I had approached to the bank on 20.11.2014 for releasing the gold, the staff Mrs. Syamala K B, Accountant told me that the staff concerned Smt. Theressiamma P Joseph Spl.Assistent is on leave so come tomorrow. This cause unnecessary delay for release of gold. who is responsible for the extra expense incurred as interest. Customers, we people need good service from your bank and good response from your staff also. If some of your staff has not accrued that, please give me how to contact with people and good communication also. Expecting reply in this matter. Viswanadhan Achary R, Cell No.[protected] Email.[protected]@gmail.com

Sir, Kanjikode ATM CENTER on the way fully blocked in sbi kanjikode branch staffs vehicles costumers going on ATM Center very risky. and SBI kanjikode branch staffs costumers very irresponsible Service especially friend office staff.

Dear Team, i have forgot my roll no and My registration id is [protected]. I have contacted with helpline & nearest branch but did not get any ressolution. please do some thing for me. please contact at 91-[protected] Email [protected]@gmail.com

An amount of ₹7, 712/- was recovered from my bank account while crediting interest on deposit to my ab account during the year 2012-13, as TDS. The amount was credited to ITDeptt. The required information is yet to be uploaded to ITDepartment. As a result of this, the ITDepartment while assessing my account declared the said amount of ₹7712/- was not matched with their information. Resulted short refund. The branch manager was approached with a written complaint on 21-10-14 n also to sbi on line complaint. This resulted updation of nearly ₹3, 650/-. The grievance cell of sbi closed my complaints without resolution.

I HAVE BOOKED A PASSPORT APPOINTMENT ON[protected] AT 11.00 PM THROUGH MY DEBIT CARD. THE AMOUNT RECEIVED AND I GOT MESSAGE FOR DEDUCTION OF AMOUNT BUT APPOINTMENT IS NOT BOOKED. NOW THE PAYMENT STATUS IS SHOWING THE TRANSACTION IS FAILED.I AM FURNISHING THE FOLLOWING DETAILS PLEASE REFUND AT THE EARLIEST. PASSPORT ARN No: 014-[protected], TRANSACTION ID::CP11588176, AMOUNT Rs. 1500/- TRANSACTION DATE IS: 18:11:2014 at 11:40 pm

Dear Sir, My son Arjun Chaudhuri studying at IIT Kharagpur (having s/b account at SBI, Kalindi Branch) has not received the Internet Banking password through courier even after nearly 2 weeks. He received user-id via SMS on 8th November 2014. Hence, he had logged the issue under "Transaction Rights..." with ticket no. IB[protected] as there was no other reason close to the issue he is facing in the List of Values (LoV). The issue was closed because it did not fall under "Transaction Rights..." . Kindly look into the issue of non-receipt of Internet Banking Password and resolve the problem. Thanks and Regards Jayanta Chaudhuri Father of Arjun Chaudhuri

my name is manish kumar.i have given the exam of assistants of clerical cadre in sbi under(Advertisement No. CRPD/CR/2014-15/02). my reg. no is [protected] dob 07-09-91 plz help me to tell my roll no.then i able to see my result. i shall be thankful to u for this. regards, manish kumar, [protected]

HELLO, I POOJA SUDHAKAR PATIL LOST MY ROLL NUMBER FOR SBI CLERK 2014 EXAM. MY DETAILS: MY REGISTRATION NO.[protected] DATE OF BIRTH 10.01.1989 EMAIL ID : [protected]@gmail.com MOBILE no:[protected] Please provide the roll number.

i have order for a washing machine through flipkart on[protected] with an exchange of old washing machine and 10% of cash back offer from sbi card. The order was placed through online and was informed bu the representative that the 10% cash back offer will be credited to my sbi credit card within the next billing cycle but till date the amount is not credited nor i have recieved any response from the concern authority. it is the online portal needs to be blamed or the credit card department for propoganti such false and baseless commerical of giving 10% cash back offer and simultanouesly there was also an offer of reward points attached to the shopping done on[protected]. i want an justify answer whether the issue will be resolved by the flipkart or by sbi credit card it needs to be sought out and i want my cash back credited back on priority without any further delay. order id: od[protected] tracking id:wsrr[protected] Regards, Anil Anthony

Hello Team, I have Home loan with SBI since 2009 and for 5 years loan Interest rate was supposed to be 9.25% and after that it would be calculated based on market rate and I have confirmed with SBI customer care that current ROI is 10% but for some reason it is reflecting and getting charged me with 12.5% Account Number [protected] Description MAXGAIN SPL HAPPY MAY HL< 20 L Name Mr. HARISH NARENDRANATH PANDEY Rate of Interest (% p.a.) 12.5% I have contacted SBI for same issue but they are not taking any actions or neither replying to my query. Requesting you to please help me on this. Thanks, Harish

R/SIR PLZ REGISTER MY MOBILE NO FOR SMS ALERT MY A/C NO [protected] & MY DEBIT CARD NO [protected] AND EMAIL ID IS- (dilip.raj.singh.[protected]@gmail.com). THIS MAIL ID IS MY HUSBAND'S ID. SO PLZ REGISTER THESE INFORMATION. THANKS SUNITA SINGH

Dear Team, i have forgot my roll no and My registration no. is [protected] and password is 7AR6NT3M. I have contacted with helpline & nearest branch but did not get any ressolution. please do some thing for me. please contact at 91-[protected] Email [protected]@gmail.com

Dear Sir, SBI Internet banking problem.''no accounts mapped for this user name''.'Please convey this issue to us as a ticket in ''other'' under the tab customer care, located at the top, left of this page, and we will get it resolved it two working days we apologise for the in convenience''.this problem formed the my page in Internet banking. Thanks you, Regards, Biradar Shrikanth

I HAVE TAKEN EDUCATIONAL LAON RS. 4, 50, 000/- FROM S.B.I (UTTARAKHAND BRANCH) FOR MY DAUGHTER'S B ARCH COURCE FROM UTTARAKHAND UNIVERSITY IN 2006 AND I HAVE MADE APROX 1, 00, 000/ IN FIST YEAR BUT UNFORTUNATLY I HAVE NOT PAID ANY AMOUNT AFTER THAT. PLEASE SUGGEST ABOUT CENTRAL INTEREST SUBSIDY BENIFIT IN MY CASE ON MY ID- [protected]@ymail.com or Mob. No. [protected]

Respected Sir, My name is Rounak Khandelwal, Warud district amravati, Maharastra 444906 . I have an Sbi account in Bank by account No. [protected] . I have applied for ATM, for pin activation I assigned a Authorized Person ( my brother Dhiraj Khandelwal ) with Proper letter, but instead of coordinating bank personates are not issuing me ATM pin no. I will be very thankful to you if you look into that matter. Thanking You, Yours Faithfully, Rounak Khandelwal Contact No. [protected]