State Bank of India [SBI] Complaints & Reviews

Dear Sir, I am regular user of SBI credit card. In my last statement of august month, SBI charged me late payment fees of RS. 350 and finance charges of Rs. 150. Kindly instruct SBI to reverse late payment fees and finance charges charged me in month of august. I shall be thankful to you for this. Prashant Tiwari SBI CREDIT CARD NUMBER : - [protected]

Dear Sir/Madam I Mr. Durga Sahoo from Dhenkanal Odisha, your bank branch at Station Bazar Dhenkanal I go to the bank for opening a saving bank account but the bank manager /staff's to bad behaving to me some bad and abused languages uses. 1. ask to please open a new account 2. please check my account passbook to update but he was angry with some abused language like SALA, sir, please take any action otherwise I need Court and its laws. your faithfully, Mr. Durga Ch Sahoo

sir, when i withdraw Rs. 3000/- from the SBI ATM on the date 4/9/2014, time around 8:30 pm, money has been deducted from the main balance but cash didn't delivered from the atm machine. immediately i called to the cust care they told me to wait for 2 days, and money will credited to your account automatically. but till now i didnt get my money. again yesterday i raised a complaint to the cust care. Complaint ticket no: AT[protected] NAME: SAKTI PRASAD SARANGI JKPM CAMPUS, JKPUR, RAYAGADA, ODISHA ACCOUNT NO: [protected] CARD NO :[protected] REGARDS... SP SARANGI

i have gone to bank SBI bank INDORA (HIMACHAL) for two times, but always he ask me to go because no light in bank. kindly tell me what is the fault of customer ? secondly if there is no generator or any other facility in bank then why SBI open a small branch in indora. This is a very poor service. regards rajneesh thakur [protected]

I Sunil kumar c having a sb account number[protected] sbi south campus, New Delhi, now I'm residing in kerala and I'm using new mob no [protected]. My old mob no was entered in my internet banking account and now i have to change that number. I know for every transaction a security password msg willbe forwarded to that number. Now may i please request you to change my mob number to [protected] please. I 'll be thanking you.

Dear Sir, I have taken a Loan (Rs 2, 13, 000.00) on Credit Card : [protected]. At the time of Loan offering they said, The EMI is only 7700 including all Charges.. I asked the customer Care person is there any charges. He clearly said, All Rs.7700. I calculated according to that finally agreed to take a loan. I am sure, He did not say any thing about extra charges about Service taxes. Now I could see there is Service tax charging on my amount. I raised this issue 3 months back. Regards Anil

Hello Sir, I got a call from SBI for Offering credit card with exciting offers at free of cost only in orderly I accepted to proceed then I got a call for a verification, but the verification department has told there is an Annual fee .I said I don’t want it if it’s an annual fee and rejected it in the verification call itself within few seconds Again the same gal called who called me first and told there won’t be any extra charges and no need to pay Annual fee. Since the girl committed and confirmed NO ANNUAL FEE and If at all any issue and you can get in touch with us and quoting the name however the call also being tracked anyways for Quality and Monitoring purpose. She assured that .You will not have any issues. And there will be a GIFT voucher for Rs.3000/- If you don’t want Gift voucher, the amount can be adjusted and deducted from your total transaction usage and you can reduce that 3000 and pay the remaining only from outstanding due .She confirmed all then she requested me to proceed me in the verification call, accordingly I accepted then start proceeding the card in the final call only which is actually fourth call. Details followings: Received the card in Dec 2013.The card details are: [protected] Name of the card :Pavidammal Devi . Below are my Actual Transactions and paid on or before due date itself. 07.01.2014 : Rs .79758/- 07.02.2014: Rs.9014/- 07.03.2014 –NO TRANSACTION 07.04.2014 : Rs .1702 /- I stopped using card since am being charged extras every month. From SBI side, below are unnecessary charges 07.01.2014 –Annual Fee Rs.2999 +370.68 07.02.2014 –TOTAL GST Rs. 393.51 +3183.71 07.03.2014 –FINANCE Charge rs.374.64 07.04.2014 –Fee late Rs.550+101.46+270.87 and along with that disputed amount rs.30000 made at ICICI PRU without my knowledge. I raised a complaint to SBI along with proofs after that only they revered the disputed amount. Every month I keep getting alert to pay the outstanding DUE and more over Mental harassment from SBI account dept calls. Unable to concentrate on any work due to frequent calls from SBI for an outstanding due which I have not even used the card. I have stopped using the card and am being charged .I mailed SBI customer care and CEO multiple times but there was no GOOD solution. They have not even looking into the problem instead called me simply and say pay the outstanding due. I really fed up with answering them that raised a complaint already .they not even bothered keep calling and torturing me inspite of finding a solution for the problem that raised. Really unfair and I suffered a lot in mentally due to SBI credit card. I raised it to RBI also . They have checked orally and someone suggested to raise a compliant in forum. P.S: I didn’t sign the documents actually. They themselves signed due to finish the count during month end. Today I went & met Manager Manikandan at TVH Agniti Park. He is also not responding and told me to check with the person whom called you when I asked him to track all calls which is really unfair and which is not possible by customer’s side. He is failed to do and not responding properly too Even my sign is not correct which i verified on documents and requested copies wherever I reqd while registering a complaint but he is not given too. I am using CITI credit card for more than 6 to 7 yrs. It’s a lifetime free card, Even I would like to have lifetime free card only. When there is an Annual fee, surely I would n’t taken up the card for sure. Kindly do the needful and take action against SBI credit card . Thanks Devi [protected].

I am posted in our country border, due to requirement, asked my brother to transfer 10K, soon they put charge of Rs50 in my account. This not warned/shown to my brother while transferring. We are serving for country on the other hand bank is sucking our money along with peace of mind.

Dear Sir We rented our first floor to one of the SBI officer at Manipal. But later we found the agreement executed in the name of bank is fake ( 20 rupees stamp paper) and they mis used the SBI name for their rental purpose. We are now unable to recover the dues since they there is no legal stand on it. Let me know how we can proceed. Pallavi Maiya

Hello Sir, I got a call from SBI for Offering credit card with exciting offers at free of cost only in orderly I accepted to proceed then I got a call for a verification, but the verification department has told there is an Annual fee .Actually I don’t want if it’s an annual fee and rejected it in the verification call itself within few seconds Again the same gal called who called me first and told there won’t be any extra charges and no need to pay Annual fee. Since the girl committed and confirmed if there is any issue and you can get in touch with us and quoting the name and the call also tracked anyways for Quality and Monitoring purpose. She assured that You will not have any issues. And there will be a GIFT voucher for Rs.3000/- If you don’t want Gift voucher, the amount can be adjusted and deducted from your total transaction usage and you can reduce that 3000 and pay the remaining only from outstanding due .She said to proceed me in the verification call, accordingly I accepted then start proceeding the card in the final call which is actually fourth call. Details followings: Received the card in Dec 2013.The card details are : [protected] Name of the card :Pavidammal Devi . Below are my Actual Transactions and paid on or before due date itself. 07.01.2014 :Rs .79758/- 07.02.2014:Rs.9014/- 07.03.2014 –NO TRANSACTION 07.04.2014 :Rs .1702 /- I stopped using card since am being charged every month though I have not used the card. From SBI side, Below are unnecessary charges 07.01.2014 –Annual Fee Rs.2999 +370.68 07.02.2014 –TOTAL GST Rs. 393.51 +3183.71 07.03.2014 –FINANCE Charge rs.374.64 07.04.2014 –Fee late Rs.550+101.46+270.87 and along with that disputed amount rs.30000 made at ICICI PRU without my knowledge. I raised a complaint to SBI along with proofs after that only they revered the disputed amount. Every month I keep getting alert to pay the outstanding DUE and more over REALLY Mental harassment.Unable to concentrate on any work due to frequent calls from SBI for an outstanding due. I have stopped using the card and am being charging .I mailed SBI customer care and CEO multiple times but there was no GOOD solution. They have not even looking into the problem instead called me simply and say pay the outstanding due. I suffered a lot with answering them that raised a complaint .they not even bothered keep calling and torturing me. Really unfair and I suffered a lot in mentally due to SBI credit card. I raised it to RBI also since I dint get a positive response. P.S: I did n’t sign the documents actually. They themselves signed due to finish the count during month end. Today I went&met Manager Manikandan at TV. he is also not responding and told me to check with the person whom called you when I asked him to track all calls which is really unfair and which cannot be done by customers side .He is failed to do and not responding properly too.even my sign is not correct which i seen on documents and requested copies to produce wherever I put a complaint but he is not given too. I am using CITI credit card for more than 6 to 7 yrs. It’s a lifetime free card, Even I would like to have lifetime free card only. When there is an Annual fee, Surely I would n’t taken up the card for sure. Kindly do the needful. Thanks Devi [protected].

Dear Sir, There is a problem in my Online SBI Service. When I want to transferred some amount in any account the message has been shown that You have NOT PERMISSION to transferred fund contact your branch. but I had go to my branch and submit my application for further. after submission officer told me that now you can use this facility. BUT I am very disappointed to your service. it is hassle me very much please do the needful. Thanks & Regards, Devesh Shrivastava A/c No. [protected] Brach - MAHESHWAR DISTT KHARGONE M.P.

I have been trying to contact for past fifteen days but it seems to be impossible. I want my processing fees i.e. Rs.500/- back because I have made purchasing of more than Rs. 2000/- within 60 days of receiving the sbi credit card as per rule. It was a bad nightmare for me to choose sbi. Please contact me.

My Colleague Mr Amit Chatterjee applied for SBI Home Loan. He together with SBI representative came to me for providing interim period guarantee which was new concept to me. They told that it is guarantee for interim period till the property documents are transferred from current lender to SBI as it was BT case. I was told that this interim period guarantee will not have any CIBIL implication nor does will it reflect in CIBIL nether in the form of enquiry nor under loan category. I visited SBI office & confirm the same fact from HL Manager who also confirm the same fact & took signature in relevant papers. Post the loan was disbursed & original property paper was handed over to Bank, Bank handed over no due certificate to me for my PG which I gave for interim period. I thought the matter was over, but when I requested for online CIBIL report I got shock to see that there was multiple CIBIL enquire appearing for SBI HL & also the loan was reflected in my CIBIL under guarantor capacity. I am unable to understand as to how can a bank to which general public put highest trust can do such blunder/cheating. If your Manager has informed me that by giving interim guarantee my CIBIL will get hit & also the loan will appear in CIBIL than I would never gave the interim guarantee. Further even after I have no due certificate for release form interim guarantee still it is appearing in CIBIL. I put dispute in CIBIL & they are also asking reply from your side but same is still pending from your side. CIBIL dispute no is DIS[protected]. Such type of irresponsible, un-trusted behaviour was never expected from SBI & is not in line with SBI's reputation. I request you to take corrective action by removing my name against the home loan account no[protected] as I have never given PG for entire tenure rather it was for period till original property documents are handed over to SBI from current Bank. Also I can share the copy of letter confirming release of my liability from interim guarantee. Hope my mail is self explanatory. In case of any doubt pls call me in my mobile no [protected]. Rgds Sachin Sharma

Sir, I Mr Davendra kumar ex- service men had applied for pension loan on 7th Aug 2014 in SBI branch of AFS Hindon (gzb) but till date no progress has been made and it has not been recommended .whenever I went there and quarried about it answer was same lack of men power One month is not a short duration for recommending pension loan.if it is so then I will be forced to transfer my pension account to some other bank. THANKS AND REGARD DAVENDRA KUMAR

This is to inform you that your bank worker always ask for money reagarding opening of A/c, Asking for Statement and usually talk in a rubbish and in a very arrogant attitude which is spoiling your customerso[censored]r bank... So.I ll be highly thankful i[censored] take some strict action towards your staff...otherwise i ll close all my A/c from your bank...and ll shift to other pvt.banks now... And hope you ll remove that worker from your bank. Thanking You Mr.Deepak Maheshwari ( OM NATH & CO.) (A/c No-:[protected])

Sir, i have a pension a/c ([protected]) in naval base, visakhapatnam. I got retired fm naval sevice on 31 jul 14 but yet to receive my first pension where as all my mates have received the same. Upon enquiry the reponse from the said branch stunned me. They said that the concern person dealing with pension has gone on leave for a definite period and only hecan adress to my problem after resuming duties, this kind of rude and illogical rreply is very difficult to accept. Please adress to my problem.

Regards
Samir ranjan dash
Sbi a/c no.[protected]

In form 26 as of income tax department assessment year 2015-16 it is shown that rs.13770/-has been refunded on 26/04/2014 by ecs for assessment year 2012 but in my bank account no credit has been given till date.My name shashi kant misra pan no.Aarpm1874h

I have come across a very serious mistake by SBI, Fancy Bazaar Branch, Guwahati yesterday .
Few days back I had requested the Branch to provide me with an Internet banking ID . On accessing the same I observed that I was able to access another account of some other person of the same branch. I was having the user ID, password as well as transaction rights of the account with me .
And probably my ID password was allotted to the other person.

This is a very serious mistake on the part of SBI, because this could lead to huge loss to customer of the bank or the bank itself. The money in the account could be misused. Therefore the banks should apply adequate procedure for allotment of such ID’s as these are very risky documents. Because of such big negligence on the part of the bank many people are suffering huge losses.

Therefore we should demand for an Apology from the Branch manager for conducting such a big mistake . Because if we being qualified people will not raise our voice how will the general public do it.

I am using SBI's Vishwa yatra card. I am in USA now for my higher studies. I had used the card to purchase Lenovo Laptop online. The transaction failed, but the money ( 649.08$ ) has been deducted from my account. After speaking to Lenovo, they have returned the money to the bank. Their reply: Dear Mr. Dharmesh Sudhir Mithbavkar, thanks for calling us today, the pending transaction on your credit card will not be settle due to the fact Lenovo do not honor international cards, you may use the following information to request the reversal of this pending authorization to your card company; Dharmesh Sudhir Mithbavkar, auth code #002233 for $649.08 on August 12, 2014 We are not going to charge anything to your card, the reference trans number on the subject line is rejected It has been more than 20 days, and I have not received any reply from SBI on this. The 16 digit card number is [protected] Hence, I am escalating this matter to you. Please treat this matter on priority as that money was all I had here. It is difficult to manage in a foreign country. Kindly respond to the mail if any time is needed to check this

Subject: Credit Card limit increase of card no 4377xxxxxxxx8059 & contact no [protected]   

Dear sir/madam I am a permanent employee of SBOP.I am using SBI credit card from one year & I am already sent my documents 21/8/2014 through e-mail after this a mail was sent to me [protected]@sbicard.comwith an interaction I'd that was[protected] & the other mail was sent to me [protected]@sbicard.comon 26/8/2014 in which Som Park ash Singh customer service thread I'd 1-7ZU13U was mentioned & a massage was sent to me on 27/8/2014 with request no that is[protected] but after 5 days there is no response by SBI card