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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 16, 2026
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J
JAYABALAN 018
from Delhi, Delhi
Aug 26, 2014
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My father get a loan[protected]. The loan emi correct recovery him pass book. He expired on 12/04/2006.I direct meet the asst manager and get the documents.He say i donot verified the details you only pay the loan amount and he recovery rs.13200/- with out my permission in my account.Nine years later the loan pending i not know it.Why they action follow my account.Its state bank of india, manapparai branch, trichy d.T., tamil nadu. Branch code.00995.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    ranjan2204
    from Mumbai, Maharashtra
    Aug 26, 2014
    Resolved
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    Resolved

    Dear sir, with respect to my credit card no.4377 xxxx xxxx 1726. there was fraud transaction on 26 of august 2014 at 10.30 hr from the merchant PAY U. with the help of mobile no.[protected] and [protected] of Rs 7999.0. The person name kapil sharma.and he said he was from sbi card ask to cofirm some details regarding my card and all his information was correct. the wost part is that i am trying to contact sbi card helpline since morning and just i have registered my complaint and still i am trying to talk about my adon card, but they dont want to receive.i have requested them to at least block the transaction from your side to merchant so that this transaction can be at least held up.what are their problem why they dont want to help constumer, i am yet to understand. RANJAN KUMAR [protected] [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear sir,
    with respect to my credit card no.4377 xxxx xxxx 1726. there was fraud transaction on 26 of august 2014 at 10.30 hr from the merchant PAY U. with the help of mobile no.[protected] and [protected] of Rs 7999.0. The person name kapil sharma.and he said he was from sbi card ask to cofirm some details regarding my card and all his information was correct. the wost part is that i am trying to contact sbi card helpline since morning and just i have registered my complaint and still i am trying to talk about my adon card, but they dont want to receive.i have requested them to at least block the transaction from your side to merchant so that this transaction can be at least held up.what are their problem why they dont want to help constumer, i am yet to understand.the above no. are from tata indicom new delhi and transaction done through online. you can easily get IP address of them and at least can block the transaction and can catch thefrauder, if you want.

    RANJAN KUMAR
    [protected]
    [protected]
    Hi Ranjan,

    Today I got a call from same number ([protected]) and one lady called me.
    I'm not sure how those people get my information.

    She is calling from VISA/Master card. But below is my conversation.

    S : I'm valuable customer and we send offer to your mailing address. Did you received verification letter from bank. ?
    M: NO,
    S: I need to check let me give 10 sec, and She told your address is not verify because of last time you didn't picked up phone.
    M: k
    S: Could you please verify your details
    M: k
    S: exp date
    M: I told
    S: DOB
    M: I told
    S: Now she asked me credit card number
    M: I told her How you can ask me for CC number over the phone. and I start soughing
    S: No Sir its confidential form bank
    M: I tolf f..k u dear
    S: dropped the phone

    Hope that helps to other user,
    Hope you get your money back.
    Dear Ranjan Kumar,
    Hope you have received the e-mail that we have sent to you on your registered e-mail id. Trust your queries have been responded. Please reach out to us for any further assistance.
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      P
      Prashant Rajput
      from Madurai, Tamil Nadu
      Aug 26, 2014
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      Address: New Delhi, Delhi

      I went to the bank to withdraw money from my Saving Account. A person named "Subham" (no one told me his name, not sure with the name as no one was ready to give me his name at the bank) was very rude to me just because I have not done the KYC of my account. I am in delhi and have home branch in Bangalore. I received no intimation from the bank for the same. HE THREATENED ME AND WAS TELLING REPEATEDLY THAT HE WILL BLOCK MY ACCOUNT. what a joke! how can any bank employ suspend my account, if I haven't broken any of the bank service agreement. :) This person started shouting and was acting as if I was taking money from his bank account! PPL like him (Subham) only brings bad name to the India's Biggest Bank. SBI should take some serious steps to monitor this kind of behavior.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        K
        ks8008
        from Pune, Maharashtra
        Aug 25, 2014
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        Address: Bangalore, Karnataka

        My name is sadagopan. I have applied for housing loan at hoskote branch SBI 1.5 months back. I have submitted all the relevant documents and I have applied for minimum loan for my site purchase.( 9 lacs). They have done house verification and site verification 25 days back. but after that, as of now there is no communication from the branch and when we visit the branch, the concerned authority says that she will intimate by phone regd. the status . but always there is no reply. My mail id is dr.[protected]@ymail.com. kindly look in to the matter.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          sunil dinkar rane
          from Mumbai, Maharashtra
          Aug 25, 2014
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          Address: Mumbai City, Maharashtra

          i always pay my mobile bill through e payment facility of sbi. this time i paid the mobile bill of rupees 112 through e payment. of bank. after this payment the mobile company conveyed that it has not received the amount. When i asked to the mobile company the staff also said that they have not received the amount.when i proceeded to sbi branch the staff said that the amount is debited from the bank. e payment statement is also shows that the transaction is failed. .after all it is clear that the mistake is of bank, so the bank shout refund my amount at the earliest.
          please reply to the complaint
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            M
            Mahesh Singh74
            from Jammu, Jammu and Kashmir
            Aug 25, 2014
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            Resolved

            Address: Rohtak, Haryana

            Respected sir,
            it is submitted that my son had tried to withdrawal a payment of amounting Rs 5000 by ATM card no[protected] from PNB ATM Machine at Lakhanmajra, Distt Rohtak (Haryana) on date 10/08/2014 but payemnt of Rs not exit from ATM machine and amount of Rs 5000 deducted from my SBI account No [protected] name Shiv Kumar and Sunita Devi. this transection is made vide transection i.d 9021 .

            you are requested to kindly look in to the matter and an early solution of my payement in to my existing account be intimated to my contact number [protected] highly be appericiated.
            thanks in anticipation
            with regards

            Mr Shiv kumar
            contact No [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              P
              Pawan Singh Rana
              from Delhi, Delhi
              Aug 25, 2014
              Resolved
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              Resolved

              Address: New Delhi, Delhi

              I have SBI Credit Card No. [protected]. I never use it and want to surrender it since beginning. I tried for the same at State Bank of India's site i.e. www.sbi.co.in but could not find the procedure in this regard. Please let me know; "how can I surrender my SBI credit card. Regards, Pawan Singh Rana, [protected]
              Aug 8, 2021
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Dear Pawan Singh Rana, Thanks for talking to us. Trust your queries have been resolved. Please call SBI Card helpline for any further assistance.
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                K
                kumar_g
                from Tral, Jammu and Kashmir
                Aug 22, 2014
                Resolved
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                Resolved

                Address: Patna, Bihar

                Sir,


                1. Respectfully I have to say that I am serving in INDIAN AIR FORCE and have DSP(Defence salary package) account with State Bank of India. My account no is [protected].


                2. I have withdrawn Provident fund Rs 325000/- from my INDIAN AIR FORCE which was credited in my SBI DSP account. The said SBI branch has transferred Rs 318000/- @interest of 9% to modified Balance(just like Fixed deposit)(Account no [protected]) on 10 Jan 13. The said SBI has deducted an amount on account of Tax. The details are[protected]


                Sl no


                Date


                Amount(Rs)


                Remarks


                1


                25
                Apr 13


                1


                TAX DEDUCTED ON INTEREST ON PROVIDENT
                FUND DEPOSITE


                2


                30
                Apr 13


                2


                3


                21
                Jul 13


                2


                4


                29
                Aug 13


                63


                5


                10 Jan
                14


                1908


                6


                28
                Jan 14


                14


                7


                30
                Jan 14


                8


                8


                30
                Jan 14


                8


                9


                30 Jan
                14


                20


                10


                05
                Feb 14


                113


                Total


                2139


                3. As per policy of Income Tax Act, 1961, Tax on interest on Provident Fund Deposit is exempted.


                4. I have already complaint on the said matter to SBI Customer service vide OPS[protected] on 04 Feb 14. I have submitted written complaint to the Manager, SBI, Old Air field, Srinagar, J & K 190007 copy to Sri H Kulshreshtha/ Smt Rashmi Fauzdar, Banking Ombudsman, Reserve bank Of India Building, 2nd Floor, 6, Sansad Marg, New Delhi -110001.


                5. I have received a call from SBI Manager ( Mob No- [protected]) on 06 Aug
                14. I discussed the case with her. But her response was negative.


                6. Kindly look in to the matter and kindly give instruction to State Bank of India to credit the same amount my account at the earliest.


                REGARDS,


                KUMAR GAURAV


                MOB NO ---[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Aug 27, 2014
                Updated by kumar_g
                SIR,
                PLEASE GIVE THE PRESENT STATE OF CASE.


                REGARDS,


                KUMAR GAURAV


                MOB NO ---[protected]
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                  V
                  vasimonly
                  from Pune, Maharashtra
                  Aug 22, 2014
                  Resolved
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                  Resolved

                  sir/madem,
                  Iam d 1o[censored]r accountholder in sbi branch near S.T.stand sangli.
                  i had observe that the staff is very bad to handle costemer & each & every staff is talk as a boss of sbi as well as rudly.I am also telling you that they close their bank and finencial transaction at near about 3 pm every day, when i ask for the reson of early closing they told that the server is down or any other non-sence reson.Respected sir/madem iam hopind that u take some action on it.im not a professional complete writter so my english is also weak to write this.so, youunderstand my feelings that what should i want to tell you.
                  i dont want to open my identity.so please i expect that you maintain my privacy.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    parameshgoud
                    from Mumbai, Maharashtra
                    Aug 22, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    Sir,

                    Ref : SBI Credit Card No.[protected]

                    With reference to the above Credit Card, which I am holding for the past 7 MONTHS with credit limit Rs.33, 000/-, now I would like to increase the credit limit up to Rs.60, 000/- to enable me to meet out my requirements. Hence I request you to kindly arrange the same at the earliest.

                    Thanking You,
                    Yours faithfully,

                    (BOLUGAM PARAMESHWAR GOUD)
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Mp Prasad
                      from Nellore, Andhra Pradesh
                      Aug 21, 2014
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                      Address: Hyderabad, Andhra Pradesh

                      Dear Sir/Madam as iam M.P.Prasad A/c Holder of SBI, Yellareddy guda Branch hyderabad my account number is [protected] i have done shopping on 18-Aug-2014 in AKSHAYA SILKS CHIRALA WORTH Rs 6000/- i have used my debit card where the payment status got with DB Reversal but from my account got deducted till now it has not reversed in to my account enclosing transaction number for ur reference txn#[protected] i look forward for your early Response thank you Regards Prasad M.P
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        mades49
                        from Ludhiana, Punjab
                        Aug 21, 2014
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh

                        SBI bank is well reputed bank but I have a complaint regarding the misguiding the costomers.
                        on[protected] my wife visited the sbi branch of indirapuram to deposit fund rs.18200- 00 to the account [protected](branch inderpuri, new delhi) but she was misguided that cash will not be deposited here(in branch) go to the basement. in basement she deposited the money and got the receipt.but it was not sbi counter but it was ECO counter which deducted rs.200.00 as a charge but it was not conveyed at that time. moreover total money was not transferred to the account .only 10000.00 amount was deposited.
                        she went to deposit to sbi branch but she did not deposited the amount in branch because of the misguided information by the bank employees.it was not conveyed that depositing money in basement will attract charges.
                        it is not expected from your bank.
                        she deposited the money in cash successfully before 4-5 months.
                        why cash is not deposited for other branch? other banks are depositing the fund for other branches. is there any ruling of rbi in this matter?
                        you are requested to see the matter.

                        with regards
                        pramod kumar madeshia
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Prakash manish
                          from Mumbai, Maharashtra
                          Aug 21, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Dear sir/mam,

                          Kindly register me for sms alert for my SBI saving A/C No.[protected], Debit Card No. [protected] to my mobile No. [protected], [protected].

                          Sir i am already many time mobile no. Registered to atm machine but not responce.

                          Thanks...
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            chandra507
                            from Coimbatore, Tamil Nadu
                            Aug 21, 2014
                            Resolved
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                            Resolved

                            Address: YSR, Andhra Pradesh

                            MY SBI ACCOUNT AMOUNT CUTTING AND MY MOBILE NOT RECHARGE MY MOBILE RECHARGE NOT RECHARGE SO MOBILE NO IS[protected] .the Recharge Details of your transaction. Service Used :- mobile Operator : RELIANCEGSM Service Number :[protected] Amount : 30 Transaction Number :[protected] my sbi branch and ac-[protected]. so ple refund my amount.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            MY SBI ACCOUNT AMOUNT CUTTING AND MY MOBILE NOT RECHARGE MY MOBILE RECHARGE NOT RECHARGE SO MOBILE NO IS 919533682044 . the Recharge Details of your transaction. Service Used :- mobile Operator : RELIANCEGSM Service Number : 919533682044 Amount : 30 Transaction Number : 07029623392108201408 my sbi branch and ac-31341699033. so ple refund my amount.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Aug 21, 2014
                            Updated by chandra507
                            MY SBI ACCOUNT AMOUNT CUTTING AND MY MOBILE NOT RECHARGE
                            MY MOBILE RECHARGE NOT RECHARGE SO MOBILE NO IS[protected] .the Recharge Details of your transaction.

                            Service Used :- mobile
                            Operator : RELIANCEGSM
                            Service Number :[protected]
                            Amount : 30
                            Transaction Number :[protected]

                            my sbi branch and ac-[protected]. so ple refund my amount.

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                              PAVITHRAN NS
                              from Chennai, Tamil Nadu
                              Aug 21, 2014
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                              Address: Chennai, Tamil Nadu

                              I have been trying to link my SBI account(which supports Mastercard)and every time i try...its i get a sms from sbi stating that "Dear customer, your txn at ATM 00000001 declined as the requested amount exceeds your daily withdrawal limit." Please help me with this!!
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Same here
                              Me too facing the same issue. When I try to link my Master SBI Card, the message:

                              "We were unable to verify this card. Please review and make sure that the information you entered is correct. Your card billing address needs to match your PayPal postal address" is displayed in Paypal. (I'm sure I entered exactly the correct address)

                              And I receive an SMS: "Dear customer, your txn at ATM 00000001 declined as the requested amount exceeds your daily withdrawal limit".

                              I've been trying link my card past 6 months, but still im unsuccessful :( I'm repeatedly facing this same issue. . Coz of this, I'm unable to purchase my fav items online which supports only paypal payment. Please.. Pleasee... fix this issue ASAP. THANKS IN ADVANCE!!
                              Me too facing the same issue. When I try to link my Master SBI Card, the message:


                              "We were unable to verify this card. Please review and make sure that the information you entered is correct. Your card billing address needs to match your PayPal postal address" is displayed in Paypal. (I'm sure I entered exactly the correct address)


                              And I receive an SMS: "Dear customer, your txn at ATM 00000001 declined as the requested amount exceeds your daily withdrawal limit".


                              I've been trying link my card past 6 months, but still im unsuccessful :( I'm repeatedly facing this same issue. . Coz of this, I'm unable to purchase my fav items online which supports only paypal payment. Please.. Pleasee... fix this issue ASAP. THANKS IN ADVANCE!!
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                                v.r. reddy
                                Aug 21, 2014
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                                Address: YSR, Andhra Pradesh

                                i abtained education loan ADB (SBI) Rajampet Kadapa dt A.P at the time of loan 12% but bank was charged nearly
                                15% So many tme i met branch manager field officers no one justice me pl slave my problem iam retired officer my son is studing so difficulty to pay the amont my loan a/c number [protected]
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                                  kjk1984
                                  from Delhi, Delhi
                                  Aug 20, 2014
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                                  Address: Pune, Maharashtra

                                  Respected,
                                  I am customer of your bank in timber market pune cheque deposited
                                  On 12/07/2014 has not been cleard til today time 9am please give
                                  Me the reason why it has not been cleared i m getting hopless
                                  Service in why is this being happen with me.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Aug 20, 2014
                                  Updated by kjk1984
                                  My account no in pune sbi branch is [protected]
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                                    Shweta_sinha
                                    Aug 20, 2014
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    2 fraudulent transactions were made on my SBI gold and more credit card of amount INR 29, 188.49 each which sums up to be INR 58, 376.98 at Target, Canada. The card was blocked by SBI itself on suspicion of fraud. I received the emails from the bank about the transactions which I saw in 3 hours from which the transactions were made. I called the bank immediately. I lodged a FIR with the New York Police Department the same day as I am visiting USA now. I submitted the dispute form, copy of my passport and the credit card scanned image to the bank as asked. Later I was told these transactions were in store transactions. Bank gave me a temporary credit which they revised again. I did not get acknowledgment that they got my documents. After several calls and emails yesterday one of the representative told that the case has been resolved against me and I have to pay the amount. Again in evening when i talked to a different representative he said the case is still open. I have never been to Canada and I didn't do the transactions. I am not receiving any update about the case from the bank which they said they will send to my registered email address. The customer service of SBI sucks and they are not at all helping their customers. Since I am out of india now can I file complain to RBI Ombudsman? What must I do? Please help
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Sanjay Sakri
                                      from Chennai, Tamil Nadu
                                      Aug 20, 2014
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                                      Address: Kolhapur, Maharashtra

                                      on date[protected] ots fee recovered from 3--- trf no is[protected] amount deducted -575 rs from saving account no [protected].
                                      At that time br manager assured me that this amount deducted against the regularisation process of bank home loan interest . my home loan ac no is[protected]. After that i noted that the same is active upto i jan 2014. but on 1 jan 2014 again the rate of interest get up to 14 %. now is 12.5%.at that time pending loan amt is 90, 000/- . pl do the needful urgent . the complaint is for from long way pending.

                                      I approach the manager & discussed the matter, but still today the rate of interst is not regularised .
                                      pl regularise the rate of interst and reply the correct interest rate which is 9, 75 on home loan .And due to your faul dont punish me.pl add my extra amount deducted by you in the name of interest. to my account.

                                      i also right to demand that the difference must be added to my account .as early as possible.

                                      also i observed that the installment is calculated wrong for 95000 rs, at the same time, which is now 1300 ., as per your rule it should be 850.00, pl check the same and recalculate & apply immediately .


                                      sanjay sakri.
                                      dt -20 aug 2014.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        saritap
                                        from Noida, Uttar Pradesh
                                        Aug 20, 2014
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        I, mrs Sarita sharad parulekar have account in chembur station sbi bank. I lost my husbannd on 10.4.2014, after few Days i visited to bank for his fixed deposit no [protected]-5, Saving account no. [protected].
                                        But i was Told that my husband has not declare nominee and was told to prepare indiMinity bond. I have visited 24times till now to prepare indiminity, to show papers, took surety twice to bank as your staff was absent etc. Last i submitted the complete papers on 8th august 2014 and was told to come back on 11th august to collect pay order. BuT when i went there i was tolD to wait fOr two more daYs. I still waited, buT then again mAnager told me to come today, by saying he got lot of pending work.
                                        I am asking for my husbandS hsRd Effort monEy, my Pension Account is in Your Bank and you can check i dont have received any pension yet. i havectwo four daUghters, two married two unmarried. oNe is stuying, i am housewife. No one is working.
                                        I request you to see in my complaint immediate.

                                        Mrs sarita parulekar
                                        [protected]/75
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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