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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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R
rahulwarrior861
from Nawada, Bihar
May 24, 2014
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Address: Kolkata, West Bengal

I have deposited a cheque pf Rs 30000/- on 20/05-14.The cheque was of same bank.The cheque was expected to encahed on 22/05/14on the same day but it didnot happen.On third day i.e. 22/05/14, they didnot mention the problem about the cheque and said to return the cheque.this incident happend at 11 am and they returned cheque at 3 pm that is a complete wastage of time.their behavior was rude.they stamped their branch name on the cheque with signature and didnot cancel that stamp and it was more suffering at other branch.The name of the branch at which this incident happened is SBI Madhyamgram.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    jyoti manjari
    from Nellore, Andhra Pradesh
    May 24, 2014
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    Address: Lucknow, Uttar Pradesh

    Sir, when I filled the application form of SBI PO-2014, I filled the exam centre as Bangalore but now due to some reason I have to shift permanently to Lucknow and in next month SBI PO exam is going to held. Sir, please tell what to do if I want to change my exam centre. I really want to give my exam. Please help me so that I can give my exam in Lucknow. Please rply as soon as possible. Its really urgent. Please help me. Thank you
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Hi, I have chosen Imphal as my test centre but now in my admit card, my exam venue is written as Silchar.. This is really frustrating as the distance is too far and not feasible and very disappointed as all my preparations will go in vain. I would like to suggest to the top management/ exam co-ordinator that we are not even selected or an employee to transfer whenever required. The amount which is going to spend in writing the exam would not be borne by the Bank. So please keep the centres which the candidates have chosen.
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      Vishal Bhoge
      from Dahanu, Maharashtra
      May 24, 2014
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      My account has been debited with Rs.1555/- twice on 27/10/2013. For this i have logged complaints no.PO[protected] and PO[protected] on 26/11/2013 which was closed without giving credit to me.Hence i contacted to branch and they said both the transaction were successful but how it is possible? If my first transaction were unsuccessful then obviously i made second transaction at merchant POS and it was Successful transaction within interval of 10 minutes only. I want my extra debited amount of 1555/-.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      May 25, 2014
      Updated by Vishal Bhoge
      My account has been debited with Rs.1555/- twice on 27/10/2013. For this i have logged complaints no.PO[protected] and PO[protected] on 26/11/2013 which was closed without giving credit to me.Hence i contacted to branch and they said both the transaction were successful but how it is possible? If my first transaction were unsuccessful then obviously i made second transaction at merchant POS and it was Successful transaction within interval of 10 minutes only. I want my extra debited amount of 1555/-.

      Account Details for above complaint:
      Name:Vishal Bhoge
      Account No:[protected]
      Branch:Dahanu Road
      State:Maharashtra.
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        sbi lonavala
        from Satara, Maharashtra
        May 24, 2014
        Resolved
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        Resolved

        Address: Pune, Maharashtra

        I am holding vodafone mobile no [protected] on behalf of state bank of India. The bill payment is made every month through Internet banking. As per the details of bill received on my online banking, the due date of bill was mentioned as 03.06.2014. Still my mobile services have been discontinued since yesterday.I would like to know the reasons for the same. Please note that, as per the past history of bill payments, all the bills have been paid regularly. This time also there is no delay as the due date mentioned is '03.06.2014'. I have been trying to contact your customer care since yesterday, but it is more painful as even despite holding for more than 5 minutes, there is no further response from the operator and call is disconnected on its own. Considering the above details, i hope my services will be restored immediately.
        Aug 14, 2020
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          swilddog
          from Mumbai, Maharashtra
          May 23, 2014
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          Resolved

          Address: Chennai, Tamil Nadu

          Hi, I am an account holder of State Bank of India Shastri Nagar Branch, Chennai and I had put a request for linking my second account to my Online SBI Netbanking but instead, the bank has linked my joint account between my wife and me to my mother's Online SBI Netbanking giving her access to the account even when she is not an account holder. Though I have approached the bank officials including the Bank Manager(Operations), they have not rectified the mistake till date. I sent them emails on the subject but to no avail. I request that the error be rectified at the earliest. Thanks, K Sundhar Pandiyan [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            G
            G.Venkat swamy
            from Hyderabad, Telangana
            May 23, 2014
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            Iam G.Venkat swamy having SBI saving a/c No:[protected] at Gaddiannaram Branch( Code No:11667), Hyderabad-500 060 with internet banking fecility. On[protected] I transfered a sum of Rs:6, 300/= wide transfer ID:25303179IGU5529790 transfer to [protected] SBI O/A EBSTRANC( Transfered to APSRTC) was blocked/failed again the same day I transfered another transaction Rs:2, 000/= wide transfer ID:25314843IGU5714754 transfer to [protected] SBI O/A EBS tranc. The above two amounts was blocked/failed, please see the where it was actually pending and send back the amount to my SBI saving A/c mentioned above
            Aug 14, 2020
            Complaint marked as Resolved 
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              Jaydev Nayyar
              from Mumbai, Maharashtra
              May 23, 2014
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              Address: Mumbai City, Maharashtra

              SBI shouldnt stand for state bank of india it should be SLOW bank of india.I deposited a cheque on 2nd may and yet it hasnt been cleared as on 23rd of may.Just opening up a branch on every nook and corner isnt enough, having an effective and efficient management is something that they need.Such a mismanagement is ridiculously unprofessional.I dont know how RBI still let them function - DISGRUNTLED CUSTOMER.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I am facing the same issue. I have deposited the cheque of ICICI bank, Pune on 15 may 2014 into my SBI account but still its not cleared and on asking they don't have any idea where the Check is.. :( No one is replaying on mail or answering the phone..
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                V
                voratv
                from Mumbai, Maharashtra
                May 23, 2014
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                Address: Mumbai City, Maharashtra

                FOLIO NO:[protected] AND[protected] Redemption requests rejected twice. 1) On 29 April 14, after consulting with your call centre and also local Borivali office, I had prepared the redemption request on plain paper signed by second holder as BOTH FOLIOS ARE OPERATED ON “WITHER OR SURVIVOR” BASIS. 2) These applications were summarily rejected on the ground that Bank Mandate were necessary. Surprisingly CAMs delivered these rejection letters by ordinary post which reached me on 15 May 2014-after more than 15 days ! 3) On 112 May 14, in absence of any information, I called up your Customer Care(!) and talked to one Ms Sumati. She told me the reason for rejection and informed me for resubmitting the applications with necessary documents. She clearly told me to resubmit the redemption application with all bank and status related documents simultaneously but confirmed that the redemption will be done only after the bank mandate is accepted. 4) ON 19th May 2014, I resubmitted fresh applications along with the following documents which were also confirmed by your Branch officer –Mr Sameer Kute at the time of submitting. He also verified all documents with the originals. 5) On 22 May 14 when I called up your Customer Care they told me that your both applications were rejected as bank mandate were not provided !! Now this is strange ! Obviously, since the bank mandate was not shown on the record I had made this second application and without looking at the documents in the application, the person thought it fit to reject the it. 6) As per your own letter dt 29 April 14(Recd on 15 May 14), and also confirmed by Ms Sumati and Mr Sameer I have submitted with this second time Redemption request the following documents : a) Letter for Redemption giving detail about units-folio no etc b) Letter for change of status of first holder who was minor at the time of buying the units but now has turned major by Guardian Tushar Vora c) School Leaving certificate for the Major d) KYC-CVL-KRA for first holder e) Driving Licence copy f) Bank signature attestation form along with Personalised Cheque Leaf g) Ration card copy h) PAN Card Copy i) Tabulated details about folio no, Holding, bank A/C no., MICR, IFSC Code etc The letter is signed by the Major-first holder. 7) My Complaints : a) Why firt time rejection was not sent to me by courier or some other quicker mode? b) Are SBI branch officials not aware about the procedure ? Like I was clearly told that in “either or survivor” operation any one holder can sign and claim the redemption. The same thing is followed in Banks as well which are governed by more stringent regulations. c) Why the second time application is again rejected for the same ground while ALL DOCUMENTS WERE ATTACHED WITH THE APPLICATIONS AS PER WHAT I WAS INFORMED BY YOUR LETTER AS WELL AS OFFICERES Ms. Sumati(Call CentreCAMS) and Mr Sameer Kute(Borivali Branch) at the time of submission ?????? Sir, kindly note that the above is a clear deficiency in services on part of SBI MF as if you create such Intentional Obstruction and Hindrances at the time of Redemption of our own investment who will have faith in SBI MF ? Already one month is wasted in the process and I request you to urgently process my application for redemption or other wise I will be forced to take up the matter to SEBI or other suitable governing authority and publicise this harassment on part of SBI MF and CAMS. TUSHAR VORA-GUARDIAN of PALAK VORA(folio[protected] and SEEPAL VORA(folio[protected] Mobile : [protected]- email : [protected]@yahoo.co.in Address : Q-903-904, PANCHSHEEL GARDEN, MAHAVIR NAGAR, KANDIVALI(WEST), MUMBAI-400067
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                  SureshPatil9966
                  from Gurgaon, Haryana
                  May 22, 2014
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  Dear Sir, My Name Is Suresh Patil, I'm having internet banking and debit card when ever i transact any transaction i get messages but before two days SBI has charged me 484 rupees and i have not any SMS alert for dis..!! Pls check my account [protected] Mobile No: [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    samirmab1
                    from Kolkata, West Bengal
                    May 22, 2014
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                    Address: Kolkata, West Bengal

                    To, FAX:-[protected] Chairman, Corporate Centre State Bank of India, Madam Cama Road Mumbai - 400021 Sub:-Complain from Samir Mukhopadhyay, Pensioner against the activity of SBI, Kestopur Branch(14534), KOLKATA Sir, I want to bring the following to your notice for immediate action. I was an employee of O/o the Principal Director of Commercial Audit & Ex officio Member Audit Board 1, 1-council house street, Kolkata-70001(Indian Audit & Accounts Department). I retired from Government service on 31 january 2014. My PPO no & Account no is as follows:- PPO No:_[protected] Account No:-[protected] PPO Unique Id No:- R 06540635 The PPO was sent by AGM, SBI, Samriddhi Bhavan, Kolkata to the Branch Manager, SBI, Kestopur Branch (14534) by speed post on 7 March 2014.The PPO was received by SONAL RAJ, Branch Manager, SBI, Kestopur on 8 March 2014. After receiving the PPO he has been sitting over it for the last two months for hatching. Almost every day I used to meet him and all the time he denied to have received the PPO .I had a doubt as I received intimation from CENTRAL PENSION ACCOUNTING OFFICE, TRIKOOT-2, BHIKAJI CAMA PLACE, NEW DELHI-110066 in 1st week of March itself. I visited twice to your concerned section (8th floor), Samriddhi Bhavan Branch. On 6 may 2014 I again went to the concerned section. Mr Maitra, AGM was astonished and he informed me that he has immediately sent the papers to the concerned branch (i.e on 7 March 2014). He apprehended that the speed post might have been delivered to some other branch of SBI and he issued one duplicate Pension Payment order (copy enclosed) on 6 May2014. He advised me to submit the same to the Branch Manager, SBI, Kestopur Branch for immediate drawal of pension. Next day I went to the Post office, Milonbazar, Kestopur and they showed me their papers . Three speed posts (which included my PPO) were delivered to SBI, Kestopur Branch on 8 March itself. After ascertaining the fact of delivery I went to the Bank and after that one group-D of that branch handed over my PPO. I submitted required papers on 8 May 2014 itself but till today I have not received my pension. In the meantime your office has transferred Mr Sonal Raj, Branch Manager to other Branch. At the moment there is no Branch Manager. Even after detection and submission of papers I could not receive my pension for the last four months i.e since February 2014. In view of the above I request your goodself to kindly look into the matter immediately so that my pension is drawn immediately without further loss of time. Further I request your goodself to fix responsibility against the Branch manager and his immediate assistant. Yours faithfully Samir Mukhopadhyay
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Kapil K Goyal
                      from Gurgaon, Haryana
                      May 22, 2014
                      Resolved
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                      Address: New Delhi, Delhi

                      Dear Sir, I had using SBI Railway credit card and I got 2710 irctc railway reward point but sbi card team had not pay membership fee to subhyatra on time so that my reward point is value Rs. 2710 is expire due to non use within three year. I told to many communication but not resolution. I pay my all dues and close my card but I pay extra against this but I does not get refund my money.I have many communication to sbi card. when your required i will provided to you Please refund of my money for rs. 2710 + credit balance of rs. 236.59 = 2946.59 kapil kumar goyal card no. [protected] [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      May 22, 2014
                      Updated by Kapil K Goyal
                      Kapil K Goyal on May 22, 2014
                      Dear Sir, I had using SBI Railway credit card and I got 2710 irctc railway reward point but sbi card team had not pay membership fee to subhyatra on time so that my reward point is value Rs. 2710 is expire due to non use within three year. I told to many communication but not resolution. I pay my all dues and close my card but I pay extra against this but I does not get refund my money.I have many communication to sbi card. when your required i will provided to you Please refund of my money for rs. 2710 + credit balance of rs. 236.59 = 2946.59
                      kapil kumar goyal card no. [protected] my phone no.[protected]
                      Dear Kapil,

                      Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
                      Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


                      Regards,
                      SBI Card
                      Dear Kapil,

                      We are working on your concern and will get back to you soon with an update.


                      Regards,
                      SBI Card
                      Dear Kapil,

                      Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.


                      Regards,
                      SBI Card
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                        M
                        MAKESH BABU
                        from Mumbai, Maharashtra
                        May 21, 2014
                        Resolved
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                        Resolved

                        Respected kannanalloor Branch manger Sir, I have an SB account in your branch& its a/c no is [protected]. Now i am persently posted in Defence Staff Service College, Wellington.Hence you are requested to transfer my account to the following addresss . SBI, DSSC, WELLINGTON CODE - 015221 Yours Faithfully Makesh Babu
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Subrata Mahanti
                          from Delhi, Delhi
                          May 21, 2014
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                          Address: Purba Medinipur, West Bengal

                          Respected Sir, I beg to draw for your kind attention that to resolution of complaint no-HL[protected] for disputed interest rate on 20 March 2014, but my grievance not resolved still as on date. This is your kind information & necessary action please. yours faithfully Subrata kumar Mahanti (Mob no-[protected] )
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            tejas.s.kumar
                            from Mumbai, Maharashtra
                            May 21, 2014
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            I had a car loan with SBI A/c #[protected] all the EMI have being paid on time according to us the loan should have being paid by Aug 2013 as the payment was done by auto debit and now they are telling the we have a balance of 10000+ when asked why we were not notified about the balance they are saying as we have a big customer base we do not inform the customer, it is the customers responsibility to check the balance of the load. My concern is if the interest rate is changing the EMI should have changed which they did not and now when i called to check why have i not received the loan document they are informing us the balance is remaining . Will request to please look in to this matter
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              ashis.bera
                              from Delhi, Delhi
                              May 19, 2014
                              Resolved
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                              Resolved

                              Address: Faridabad, Haryana

                              I am having investments in SBI Mutual Fund categories from Nov-2011 through my savings bank account no.[protected] . I have never received customer ID for any of my folios. Please arrenge to send the same to my office address mentioned below : SSP PVT LIMITED 13 MILE STONE, MATHURA ROAD, FARIDABAD-121003, HARYANA. e-mail id : ashis.[protected]@ssp.co.in Mob. no. [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                SARFARAJ KHAN
                                from Aliganj, Uttar Pradesh
                                May 18, 2014
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                                Address: Gorakhpur, Uttar Pradesh

                                Respected Madam/Sir, I would like to inform you about that i made a small mistake in date of birth while applying for SBI PO through online. I have submitted the application. But i just want to correct my date of birth details from[protected] to[protected]. Registration Number: [protected] Password: ZL7T8YN3 Kindly do the needful and inform me about the status through mail to :[protected]@gmail.com
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  V
                                  vineeshwilson
                                  from Pune, Maharashtra
                                  May 18, 2014
                                  Resolved
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                                  Resolved

                                  Respected sir, Two days before, my sbi account has been updated my new mobile number.but I cant get sms alerts to my mobile number.my account no.[protected].my sbi debit card no.[protected].email id:wilson.[protected]@gmail.com my mobile number. [protected].kindly request you to activate sms alerts to my mobile mumber.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Respected sir,
                                  my account in sbi bank for last 3 months but sms facility is not availiable at my account. I want to starts sms alert on my mobile no. my account information is given below
                                  Name ; Harendar kumar
                                  Account no. [protected]
                                  Debit card no. [protected]
                                  Branch partap ji ki parol barmer city
                                  Mobile no. [protected]
                                  please sms alert on my given above parmanent no.
                                  Thanks
                                  Harendar kumar
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                                    D
                                    drskgoyal2005
                                    from Noida, Uttar Pradesh
                                    May 18, 2014
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                                    Address: New Delhi, Delhi

                                    A fraud transaction was made from my SBI credit card No [protected] of Rs 5000 on May 7, 2013 at airtel bill desk Mumbai. I received the transaction message and blocked my card immediately. I am going to file an FIR and enquirer who has done this. I never disclosed any of my information of the card with anybody. A fraud second transaction was tried on same day for rs 800 at Oxycash_BD, but is has been declined as I blocked my credit card. I am very anguished and frustrated; even i didn't receive the high security password on my mobile which is required for any transaction. I am sure that somebody had hacked the information and fraudulently used my credit card, it comes under cyber crime. You are responsible for not providing the safety in this transaction as measures that are required for any online transaction as security code. The Details of Fraud Transaction that I received from billdesk Mumbai are as under: Sr.No Merchant Id Bank Id Payment Id PGI Ref. No.Ref1. Mobile No Date of Txn Amount (Rs.ps) Status IP Address 1 AIRTELMNY HCC[protected] MHCC[protected] 5731749 [protected] 07.05.2013 10:56AM 5000 SUCCESS 106.210.51.221 I did the payment of RS 5000 to SBI credit cards and deactivated my credit card. Now I want the refund of Rs 5000 from SBI credit cards. I request you most humbly to look into the matter, solve it and help me to get the refund of my money that is cheated and SBI Credit card is not ready to take any responsibility.
                                    Dear Customer,

                                    Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
                                    Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


                                    Regards,
                                    SBI Card
                                    Dear Customer,

                                    Thanks for writing to us. We are working on your concern and will get back to you soon with an update.


                                    Regards,
                                    SBI Card
                                    Dear Customer,

                                    We would like to share that we have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.


                                    Regards,
                                    SBI Card
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                                      vtnk
                                      from Chennai, Tamil Nadu
                                      May 17, 2014
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      One invalid online transaction of Rs 7999.00 was made on my credit card on 07.03.2014 for which I didn't get transaction SMS to my mobile and the same was known to me only after the next bill is generated. The same was asked to SBI card through the [protected]@sbicard.com mail ID and I am getting a standard system generated reply for all my queries. Now SBI cards is asking me to pay the outstanding amount with interest immediately through SMS and phone. What should be done?
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 351905 in your mail to enable us to address your concern on priority.


                                      Regards,
                                      SBI Card
                                      Dear Customer,

                                      We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


                                      Regards,
                                      SBI Card
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                                        S
                                        sriharinath
                                        May 17, 2014
                                        Resolved
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                                        Resolved

                                        Hello, I need a provisional loan certificate for financial year[protected] against my home loan. It should contain a projected interest and principle break-up. We have contacted the bank manager, the response from him is very bad. Branch Code:03173 Branch Name:KORUKONDA My Loan Acc No:[protected] Name: Sriharinadh Adapa Phone no: +91-[protected]. Please provide me a pdf copy by mail. My mail id: [protected]@gmail.com Regards, Sriharinadh Adapa
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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