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State Bank of India [SBI] Complaints & Reviews

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Updated: Nov 19, 2025
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State Bank of India [SBI] reviews & complaints page 110

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R
Rahul Kundlas
Nov 5, 2021
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Address: Himachal Pradesh

On[protected] a sum of Rs 7606.37 was deducted from my saving bank account twice. That means in all 15200 Rs were deducted from my savings account, and the same is my salary account as well.
And this deduction has happened in the morning hours of[protected] that I got to know from the SBI Customer Service team. I was asleep at the time when the money was deducted from my account.
I didn't receive any OTP, any message or whatsoever. I do not share my card details or even my debit card with anyone.
I have lodged an online complaint with cyber cell for a fraud already.
I would request you to please look into the matter and refund the money that has been deducted.
I am enclosing a copy of my statement of account.
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    notsai
    Nov 4, 2021
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    I have purchased and returned it to amazon a clock (Case Plus Digital Smart Backlight Battery Operated Alarm Table Clock with Automatic Sensor, Date & Temperature (Black) (Black Alarm Clock) my refund has been initiated from amazon but i havent got my refund in account (sbi bank), the order price is rupees 549. the reference no. of refund that amazon has given to me is RRN -ONUS20210803.
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      A fraud transaction was done on my SBI CREDIT CARD of Rs 10000/- on the account of SBCCREDITCARDG MUMBAI on 11 Oct 2021. Plz resolve the issue at the earliest.

      Regards...
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      G
      g01
      Nov 3, 2021
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      The online portal has an option of changing the registered mobile number for a saving bank account by OTP/ATM option, where in the message received on respective phones (old and new) has to be forwarded to 567676 to complete the process. However, one can't submit the relevant information from BSNL mobile network.
      In light of this the bank should change this number or sort out this matter which cause lot of inconvenience to the customers
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        _112_Ayush Aryan
        Nov 3, 2021
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        I purchased a product worth Rs 3149 on flipkart through my SBI MasterCard Debit Card on 27th October, 2021 and it had issues so I returned the product and asked for refund . Flipkart initiated the refund on 31st October and the refund was marked complete and they told me that the refund will be credited to my account within two days. But the refund is not credited to my bank account. And on contacting flipkart they are giving me the refund reference number and transaction details to get the issue solve by the bank.
        My bank details are as follows
        Bank Acc no: [protected] (Sanjeev Dubey)
        Branch: Jharia Bazar
        IFSC: SBIN0001225

        Refund Reference Number: 85215221305143180750261

        Payment Reference Number: TZT[protected]GG06

        Please help me solve this issue fast as there is a need of money here.
        Thank you
        +2 photos
        Nov 4, 2021
        Complaint marked as Resolved 
        Resolved
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          Vikas Sharma369369
          from Jodhpur, Rajasthan
          Nov 3, 2021
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          Address: jaipur

          Dear team i have credit card ending with 6771 sbi fbbcard .
          I dont are you guys running a scam or something else ?? I had paid approx. 77400inr this month .

          On 01/11/2021 there was a limit of approx 3000 inr on my car but on next day i found approx 3500 inr in negative .i paid that although i dont know what it is and when i checked today it was again in negativ limit .
          i dont know what is happening but i after paying amount why charges f approx 5k are laying on my account.
          i am litterally harrased by you team .
          please please check the issue and revert me your fraud charges rlse i am going to consumer court .
          please revert asap .
          Regards

          vikas sharma
          [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            T
            tatanrks
            from Puri, Odisha
            Nov 3, 2021
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            HSBCN[protected] they provide me this refund reference number please solve my problem as soon as possible
            and my bank is not corporate with me ..
            thank you ..
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            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Nov 07, 2021
            Updated by tatanrks
            Fix my problem as soon as possible ..
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              N
              Nazir533
              from Goalpara, Assam
              Nov 2, 2021
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              Dear sir,

              I have ordered a product from Amazon.in on 10 August 2021 but it was a defective product so I have returned the product on 20 august. And the refund was issued on 20august. As it was a cash on delivery order. So I have entered my bank details to receive the refund amount to my bank account. The value of the product was 899 rupees.

              After some days I contacted the Amazon customer care and they told my that the refund amount was send from their end, and they also gave me a transaction 'reference number' and told me to go bank branch and check what was the problem.

              I went to Sbi branch and they told me that no amount was credited and no amount is on hold. And they can't help me.

              I am attaching some details. Please check and help me as soon as possible.

              Thank you.

              Name: Hafizur Talukdar
              SBI Account no: [protected]
              IFSC code: SBIN0014256
              +3 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Nov 02, 2021
              Updated by Nazir533
              RRN NO given by Amazon:[protected]

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                H
                History tamil
                from Panruti, Tamil Nadu
                Nov 2, 2021
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                This is to confirm that refund for amount 206.15 has been successfully processed on[protected] and the amount should reflect in your account by now.

                Refund Reference #[protected]

                Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Nov 02, 2021
                Updated by History tamil
                This is to confirm that refund for amount 206.15 has been successfully processed on[protected] and the amount should reflect in your account by now.

                Refund Reference #[protected]

                Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
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                  Y
                  Yogita prasaddr
                  Nov 2, 2021
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                  Previously I ordered on Amazon date 17 oct2021
                  Order I'd 407-[protected]
                  Order total money 1397.99
                  Through debit card no [protected]
                  Refund reference number 310961
                  That above details of my order Amazon company seller create my refund and give me refund reference number 310961 but bank not credit money in my account ... So please resolve my problem.. thanking u
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                    A
                    A Bit of Everything
                    Nov 2, 2021
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                    Hi,

                    I have cleared my outstanding dues in my credit card and had initiated a card closure regarding the same.
                    I was told that i will be soon receiving a soft copy of the NOC on my registered mail address as i had requested for one.
                    I have been waiting for more than a couple of weeks now. Have talked to several representatives from SBI Card Customer Support (Let me tell you that they know nothing and are extremely rude over the call) but all i get is the same deadline "WITHIN 10 WORKING DAYS". By the way, it's already past 10 working days since i requested for one. All i need is a soft copy of the NOC to be sent to my registered email address and that would be enough.
                    I don't really understand how difficult it is to get one.
                    I also have a credit card with an international bank and the kind of service they provide, is phenomenal.
                    All i can say is that i will never ever bank with SBI and definitely not SBI Cards as they keep running behind us in malls and literally nag us to the level that a person has to get one, just feeling pity for the sales executive.
                    Pathetic service. Simply pathetic.
                    I would just want to request for an NOC soft copy to be sent to my registered email address at the earliest and show the same on my CIBIL report as well.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      Subhradeep1998
                      from Agartala, Tripura
                      Nov 1, 2021
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                      To,
                      The chief branch manager
                      State bank of india
                      Main branch

                      Subject: charge dispute "refund not processed"

                      Dear sir,

                      A refund of 892 rupees was successfully processed on 7th oct 2021 to my account by Myntra.com. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                      I have called the state bank of india customer service but not get any help.

                      I have confirmed with amazon and they have successfully processed the refund and reference number is[protected].

                      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment processor to locate the refund status.

                      Thanks,
                      Subhradeep
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        V
                        vikash6262
                        Nov 1, 2021
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                        My name is Vikash Mishra and I had ordered a product of RS 399 GKP Moon Lamp for Bedroom, 3D USB Rechargeable Color Changing Sensor Touch Crystal Ball Night Lamp with Wooden Stand for Bedroom (Multi Color, 15 cm) in Amazon on 29/09/2021 & I returned this order due to personal reason. And on 23/10/2021 Amazon initiated the amount to my UPI ID but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but State Bank of India doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          _
                          _112_Ayush Aryan
                          Nov 1, 2021
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                          I purchased a product worth Rs 4503 on flipkart through my SBI MasterCard Debit Card on 27th October, 2021 and cancelled the product on the same day. Flipkart initiated the refund and the refund was marked complete and they told me that the refund will be credited to my account by 29th October 2021. But the refund is not credited to my bank account. And on contacting flipkart they are giving me the refund reference number and transaction details to get the issue solve by the bank.
                          Bank Acc no: [protected] (Sanjeev Dubey)
                          Branch: Jharia Bazar
                          IFSC: SBIN0001225
                          Refund Reference Number: 85215221302143986053210
                          Payment Reference Number: TZT[protected]SVXID04
                          ARN: 613153
                          Please help me solve this issue fast as there is a need of money here.
                          Thank you
                          Nov 3, 2021
                          Complaint marked as Resolved 
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                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Shaik Mohamad
                            Oct 31, 2021
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                            Address: State Bank of India Kk Nagar branch , Madurai 625020

                            I returned a product which i bought from Amazon and they said i will get the refund. Few days later while i checked the Amazon app it says refund is credited but it was not credited in my bank account. While i asked Amazon customer care they gave me a refund reference number (RRNONUS[protected] so i filed a compliant to sbi customer care but they closed my complaint as case closed. And i got no refund
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                              Nasreen B
                              Oct 30, 2021
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                              I had ordered honey touch folding bed from Amazon I've returned the item because it was damaged, my refund is 2 months delayed, when I inquired Amazon customer care service they say that I've committed a mistake while typing account number and also they have provided reference number. Other details are as follows...
                              +2 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Oct 30, 2021
                              Updated by Nasreen B
                              I had ordered honey touch folding bed from Amazon I've returned the item because it was damaged, my refund is 2 months delayed, when I inquired Amazon customer care service they say that I've committed a mistake while typing account number and also they have provided reference number. Other details are as follows...
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                                R
                                Ramkaran Suman
                                Oct 30, 2021
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                                Sir
                                I have order a Brand: CAPITAL
                                3.8 out of 5 stars 811Reviews
                                CAPITAL® 1L instant portable water heater geyser for use home, office, restaurant, labs, clinics, saloon, beauty parlor (Without MCB, Blue) on on a 10-Aug 2021. But I Have return my product on 20-Aug 2021
                                Amazon initiated The Refund on 20-Aug 2021 and it was expected to Come on 23-Aug 2021 to 25-Aug 2021
                                Amazon gave me the reference id[protected] but the State bank of india has still not credited my money

                                I am giving my complain second time because my refund is still not refund

                                Please try to pass my complain to State bank of india

                                It is very important for my so please help us as soon as possible

                                Thank you
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                                  @Subrata
                                  from Kolkata, West Bengal
                                  Oct 30, 2021
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                                  Address: Dumdum cantonment

                                  23rd oct deposit but not credit to betway
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                                    Anjaneyulu Meduri
                                    Oct 30, 2021
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                                    Address: Amaravathi, Guntur Dt

                                    Hi All,

                                    This is Sripalasetti RAMA RAO, Have a account of SBI. So here without my knowledge transaction is happening at 06-OCT-2021.

                                    Amount of 9995.00 Rupees, Have register the complaint to SBI branch as well but no proper response from there end.

                                    Transaction ID:[protected]
                                    AEPS OFFUS issuer

                                    A/c No: [protected]

                                    My Mobile Number [protected]

                                    Kindly resolve this issue on priority.

                                    Please share the status on this ASAP.
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                                      L
                                      labani sarkar debnath
                                      Oct 30, 2021
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                                      I purchased a product named Judge by TTK Prestige Deluxe Kadhai 30 cm diameter with Lid 6 L capacity {OD[protected]} from Flipkart app on 17/09/2021. Due to send wrong product I have returned it on 26/09/2021(Refund ID:[protected]). Next I have had a E-mail from Flipkart mentioned that ‘’ Your refund amount Rs-933 has been transferred successfully by seller on 02/10/2021 and it will be credited by on 11/10/2021(, account holder name- Labani Sarkar Debnath, IFSC- SBIN0003199), NEFT reference number NFT[protected]GN00232, If the amount will not be credited by that day, you will must visit your home branch of your bank and claim the money” . Till now the amount is not credited, then I visited my home branch of SBI and they said there is no option to solve this. They said to reconnect with Flipkart. After that the Flipkart executive told me they sent the money successfully to my bank account mentioning my account number and reference number. Then I was trying to register a complain through online SBI (SBI complaint no[protected]. But after 2 days showing “case closed” without solution in complaint status.
                                      Sir/Madam it is time lost, harassing and loosing value of money . So it is my humble request to you that- Please help me to get the amount as soon as possible.
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