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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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State Bank of India [SBI] reviews & complaints page 111

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S
Sumit Arlab
Nov 5, 2021
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Paid twice for the same policy. I have tried to buy bike insurance from SBI but the money got deducted for two times but policybazaar then sent me a text showing payment failed, and the money that have deducted have not returned yet.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Chandrakala v
    from Thiruvarur, Tamil Nadu
    Nov 5, 2021
    Resolved
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    Resolved

    I have ordered boAt Bassheads 900 on Ear wired Headphones (carbon black) B074ZF7PVZ on August 1 2021. The cost is 799(inr) rupees, Which paid through online transaction. Later I cancelled the order, before receiving the item. Then amazon initiated refund to my account by giving Refund Reference Number (RRN is 382959). Even though initiated by the amazon not yet received a refund to my bank account (SBI). Kindly take further steps to allot my refund money from State bank of india. The order Id from Amazon is[protected]. Please make further steps to receive my refund money from State bank of india.
    Nov 9, 2021
    Complaint marked as Resolved 
    Still not get any notice from State bank of india about refund. Kindly take steps to receive my refund money.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Nov 19, 2021
    Updated by Chandrakala v
    Still not received, kindly take steps.

    I have complained about not receiving a refund from State bank of india, which is credited by Amazon. The RRN is 382959. This is the number which is given by Amazon for crediting refund. So far, its been a months till I didn't receive my refund money& any notification from State bank of india.
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      Priyankasahoo167
      Nov 5, 2021
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      I have ordered the tshirt on 12 September and price of tshirt is 688.
      Refund initiated by Amazon on 2nd October. Order number[protected], but still refund is not received.
      refund reference number is[protected].
      Jan 24, 2022
      Complaint marked as Resolved 
      Resolved
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Nov 09, 2021
      Updated by Priyankasahoo167
      It's been a while I didn't received any calls or update about my refund

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        R
        Rahul Kundlas
        Nov 5, 2021
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        Address: Himachal Pradesh

        On[protected] a sum of Rs 7606.37 was deducted from my saving bank account twice. That means in all 15200 Rs were deducted from my savings account, and the same is my salary account as well.
        And this deduction has happened in the morning hours of[protected] that I got to know from the SBI Customer Service team. I was asleep at the time when the money was deducted from my account.
        I didn't receive any OTP, any message or whatsoever. I do not share my card details or even my debit card with anyone.
        I have lodged an online complaint with cyber cell for a fraud already.
        I would request you to please look into the matter and refund the money that has been deducted.
        I am enclosing a copy of my statement of account.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          N
          notsai
          Nov 4, 2021
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          I have purchased and returned it to amazon a clock (Case Plus Digital Smart Backlight Battery Operated Alarm Table Clock with Automatic Sensor, Date & Temperature (Black) (Black Alarm Clock) my refund has been initiated from amazon but i havent got my refund in account (sbi bank), the order price is rupees 549. the reference no. of refund that amazon has given to me is RRN -ONUS20210803.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A fraud transaction was done on my SBI CREDIT CARD of Rs 10000/- on the account of SBCCREDITCARDG MUMBAI on 11 Oct 2021. Plz resolve the issue at the earliest.

            Regards...
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            G
            g01
            Nov 3, 2021
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            The online portal has an option of changing the registered mobile number for a saving bank account by OTP/ATM option, where in the message received on respective phones (old and new) has to be forwarded to 567676 to complete the process. However, one can't submit the relevant information from BSNL mobile network.
            In light of this the bank should change this number or sort out this matter which cause lot of inconvenience to the customers
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              _112_Ayush Aryan
              Nov 3, 2021
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              I purchased a product worth Rs 3149 on flipkart through my SBI MasterCard Debit Card on 27th October, 2021 and it had issues so I returned the product and asked for refund . Flipkart initiated the refund on 31st October and the refund was marked complete and they told me that the refund will be credited to my account within two days. But the refund is not credited to my bank account. And on contacting flipkart they are giving me the refund reference number and transaction details to get the issue solve by the bank.
              My bank details are as follows
              Bank Acc no: [protected] (Sanjeev Dubey)
              Branch: Jharia Bazar
              IFSC: SBIN0001225

              Refund Reference Number: 85215221305143180750261

              Payment Reference Number: TZT[protected]GG06

              Please help me solve this issue fast as there is a need of money here.
              Thank you
              Nov 4, 2021
              Complaint marked as Resolved 
              Resolved
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                V
                Vikas Sharma369369
                from Jodhpur, Rajasthan
                Nov 3, 2021
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                Address: jaipur

                Dear team i have credit card ending with 6771 sbi fbbcard .
                I dont are you guys running a scam or something else ?? I had paid approx. 77400inr this month .

                On 01/11/2021 there was a limit of approx 3000 inr on my car but on next day i found approx 3500 inr in negative .i paid that although i dont know what it is and when i checked today it was again in negativ limit .
                i dont know what is happening but i after paying amount why charges f approx 5k are laying on my account.
                i am litterally harrased by you team .
                please please check the issue and revert me your fraud charges rlse i am going to consumer court .
                please revert asap .
                Regards

                vikas sharma
                [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  T
                  tatanrks
                  from Puri, Odisha
                  Nov 3, 2021
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                  HSBCN[protected] they provide me this refund reference number please solve my problem as soon as possible
                  and my bank is not corporate with me ..
                  thank you ..
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Nov 07, 2021
                  Updated by tatanrks
                  Fix my problem as soon as possible ..
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                    N
                    Nazir533
                    from Goalpara, Assam
                    Nov 2, 2021
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                    Dear sir,

                    I have ordered a product from Amazon.in on 10 August 2021 but it was a defective product so I have returned the product on 20 august. And the refund was issued on 20august. As it was a cash on delivery order. So I have entered my bank details to receive the refund amount to my bank account. The value of the product was 899 rupees.

                    After some days I contacted the Amazon customer care and they told my that the refund amount was send from their end, and they also gave me a transaction 'reference number' and told me to go bank branch and check what was the problem.

                    I went to Sbi branch and they told me that no amount was credited and no amount is on hold. And they can't help me.

                    I am attaching some details. Please check and help me as soon as possible.

                    Thank you.

                    Name: Hafizur Talukdar
                    SBI Account no: [protected]
                    IFSC code: SBIN0014256
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Nov 02, 2021
                    Updated by Nazir533
                    RRN NO given by Amazon:[protected]

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                      H
                      History tamil
                      from Panruti, Tamil Nadu
                      Nov 2, 2021
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                      This is to confirm that refund for amount 206.15 has been successfully processed on[protected] and the amount should reflect in your account by now.

                      Refund Reference #[protected]

                      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Nov 02, 2021
                      Updated by History tamil
                      This is to confirm that refund for amount 206.15 has been successfully processed on[protected] and the amount should reflect in your account by now.

                      Refund Reference #[protected]

                      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
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                        Y
                        Yogita prasaddr
                        Nov 2, 2021
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                        Previously I ordered on Amazon date 17 oct2021
                        Order I'd 407-[protected]
                        Order total money 1397.99
                        Through debit card no [protected]
                        Refund reference number 310961
                        That above details of my order Amazon company seller create my refund and give me refund reference number 310961 but bank not credit money in my account ... So please resolve my problem.. thanking u
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          A Bit of Everything
                          Nov 2, 2021
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                          Hi,

                          I have cleared my outstanding dues in my credit card and had initiated a card closure regarding the same.
                          I was told that i will be soon receiving a soft copy of the NOC on my registered mail address as i had requested for one.
                          I have been waiting for more than a couple of weeks now. Have talked to several representatives from SBI Card Customer Support (Let me tell you that they know nothing and are extremely rude over the call) but all i get is the same deadline "WITHIN 10 WORKING DAYS". By the way, it's already past 10 working days since i requested for one. All i need is a soft copy of the NOC to be sent to my registered email address and that would be enough.
                          I don't really understand how difficult it is to get one.
                          I also have a credit card with an international bank and the kind of service they provide, is phenomenal.
                          All i can say is that i will never ever bank with SBI and definitely not SBI Cards as they keep running behind us in malls and literally nag us to the level that a person has to get one, just feeling pity for the sales executive.
                          Pathetic service. Simply pathetic.
                          I would just want to request for an NOC soft copy to be sent to my registered email address at the earliest and show the same on my CIBIL report as well.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Subhradeep1998
                            from Agartala, Tripura
                            Nov 1, 2021
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                            To,
                            The chief branch manager
                            State bank of india
                            Main branch

                            Subject: charge dispute "refund not processed"

                            Dear sir,

                            A refund of 892 rupees was successfully processed on 7th oct 2021 to my account by Myntra.com. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service but not get any help.

                            I have confirmed with amazon and they have successfully processed the refund and reference number is[protected].

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment processor to locate the refund status.

                            Thanks,
                            Subhradeep
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              vikash6262
                              Nov 1, 2021
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                              My name is Vikash Mishra and I had ordered a product of RS 399 GKP Moon Lamp for Bedroom, 3D USB Rechargeable Color Changing Sensor Touch Crystal Ball Night Lamp with Wooden Stand for Bedroom (Multi Color, 15 cm) in Amazon on 29/09/2021 & I returned this order due to personal reason. And on 23/10/2021 Amazon initiated the amount to my UPI ID but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but State Bank of India doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                _
                                _112_Ayush Aryan
                                Nov 1, 2021
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                                Resolved

                                I purchased a product worth Rs 4503 on flipkart through my SBI MasterCard Debit Card on 27th October, 2021 and cancelled the product on the same day. Flipkart initiated the refund and the refund was marked complete and they told me that the refund will be credited to my account by 29th October 2021. But the refund is not credited to my bank account. And on contacting flipkart they are giving me the refund reference number and transaction details to get the issue solve by the bank.
                                Bank Acc no: [protected] (Sanjeev Dubey)
                                Branch: Jharia Bazar
                                IFSC: SBIN0001225
                                Refund Reference Number: 85215221302143986053210
                                Payment Reference Number: TZT[protected]SVXID04
                                ARN: 613153
                                Please help me solve this issue fast as there is a need of money here.
                                Thank you
                                Nov 3, 2021
                                Complaint marked as Resolved 
                                Resolved
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Shaik Mohamad
                                  Oct 31, 2021
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                                  Address: State Bank of India Kk Nagar branch , Madurai 625020

                                  I returned a product which i bought from Amazon and they said i will get the refund. Few days later while i checked the Amazon app it says refund is credited but it was not credited in my bank account. While i asked Amazon customer care they gave me a refund reference number (RRNONUS[protected] so i filed a compliant to sbi customer care but they closed my complaint as case closed. And i got no refund
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Nasreen B
                                    Oct 30, 2021
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                                    I had ordered honey touch folding bed from Amazon I've returned the item because it was damaged, my refund is 2 months delayed, when I inquired Amazon customer care service they say that I've committed a mistake while typing account number and also they have provided reference number. Other details are as follows...
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Oct 30, 2021
                                    Updated by Nasreen B
                                    I had ordered honey touch folding bed from Amazon I've returned the item because it was damaged, my refund is 2 months delayed, when I inquired Amazon customer care service they say that I've committed a mistake while typing account number and also they have provided reference number. Other details are as follows...
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                                      R
                                      Ramkaran Suman
                                      Oct 30, 2021
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                                      Sir
                                      I have order a Brand: CAPITAL
                                      3.8 out of 5 stars 811Reviews
                                      CAPITAL® 1L instant portable water heater geyser for use home, office, restaurant, labs, clinics, saloon, beauty parlor (Without MCB, Blue) on on a 10-Aug 2021. But I Have return my product on 20-Aug 2021
                                      Amazon initiated The Refund on 20-Aug 2021 and it was expected to Come on 23-Aug 2021 to 25-Aug 2021
                                      Amazon gave me the reference id[protected] but the State bank of india has still not credited my money

                                      I am giving my complain second time because my refund is still not refund

                                      Please try to pass my complain to State bank of india

                                      It is very important for my so please help us as soon as possible

                                      Thank you
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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