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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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S
SHIVKUMAR77
from Jammu, Jammu and Kashmir
Feb 7, 2014
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Address: Jammu, Jammu and Kashmir

I am closed the demate account in 2012 id - esi161632 and submitted the close form, all documents receved by sbicap security and my account is not closed by the company sbicap security, debit to myu bank account in 6 feb. 2014 details of debit
Cdsdmat bill 01675141 batch no. 00000131 sb0657 please suction me for return by balance to debit in my account
Aug 14, 2020
Complaint marked as Resolved 
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    P
    petchimuthus
    Feb 7, 2014
    Resolved
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    Address: Tirunelveli, Tamil Nadu

    Dear sir,
    this is sudalaimadan petchimuthu Acc no [protected].Three weeks ago I have apply for online banking transctation rights.I have submitted required document to your bank staff as per her request.But still i did not get the transctation rights.I wnat know the status of my application please kindly help me to solve this immediately.

    My hp no ;[protected]
    email id :s.[protected]@yahoo.com
    Aug 14, 2020
    Complaint marked as Resolved 
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      K
      kakaniss
      from Okha, Gujarat
      Feb 6, 2014
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      Address: Bangalore, Karnataka

      1). I have booked ONLINE (www.irctc.co.in) One Train Ticket from Bangalore to Vishakapatnam on 5th February 2014 around 21.45 hrs. Details are as follows: For 2 (Two) Women Senior Citizens - From Bangalore to Vishakapatnam in 2AC by Train No. 18464 ( Prasanthi Express) for 3rd April 2014. Ticket was not issued but the Amount of Rs. 1762.47 was debited to my SBI Rail Card (VISA) No. [protected] of SWARUPA KAKANI. 2). I have booked ONLINE (www.makemytrip.com) One Flight Ticket (Round Trip) from Bangalore to Vishakapatnam and back by Jetkonnect Flight on 6th February 2014 around 21.30 hrs. Details are given below. For One Woman Passenger - From Bangalore to Vishakapatnam and back (Round Trip) in Economy Class by Jetkonnect Flight Nos.9W-2370 / Dep: 06.50 hrs on 09/03/14 & Return by Flight No. 9W- 2366 / Dep: 17.30 hrs. on 10/03/14. Tickets are not issued but the Amount of Rs. 7376.00 was debited to my above mentioned SBI Rail Card. I hereby request you to reverse the above Two entries in my Card Statement and inform me as early as possible. Thanking you Swarupa Kakani Mob. No. [protected] Email I.D : [protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Swarupa,

      Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
      Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


      Regards,
      SBI Card
      Dear Swarupa,

      Thanks for talking to us. Trust your queries have been resolved to the satisfaction. Please call SBI Card helpline for further assistance.


      Regards,
      SBI Card
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        A
        Ajeet Srivastava srivastava
        from Mumbai, Maharashtra
        Feb 6, 2014
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        Dear sir/madam



        I am OWNER of My form Nandani enterprises and my a/c details is



        Nandani Enterprises



        a/c no [protected]



        Stata bank of India Bardad PO Misraulia Dist Gorakhpur



        Branch ode 8347



        IFC code = SBIN0008347



        Debit card no is [protected]

        .

        sir i had visited to SBI ATM -(04292 center ATM Gorakhpur ATM ID:txn NO S10I[protected]:3017) to withdraw Rs 1000 dated on 30 nov 2013, i had tried to get my amt from that ATM two time but due to some error, process didn't get success.

        .



        for the same i was also tried for next ATM, but again due to some error i didnt success,





        but i got two sms form sbi - my a/c got debited by Rs 3000 and Rs 10000 after few minuets and on same date my pin of my ATM



        got blocked by bank, i complaint the same on SBI help line, but they informed me there is no any error and

        debited amt is withdraw by me only .





        sir i am 101 % sure there is some fault, and Bank is not ready to do any thing for the same .



        so this is my request to you plz take some necessary action for the same and check CCTV cam recording for the same to try to know actual fault and help me to get my money Rs 13000.



        my contact number is [protected]



        .



        yours K.C srivastava
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          A
          aviaryan
          from Kolkata, West Bengal
          Feb 5, 2014
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          Address: Darjeeling, West Bengal

          Hi Sir, I have an Saving Bank A/c bearing No. [protected] in SBI, Car Nicobar Branch, A&N Islands. I have applied for transfer my account at IAF Camp, Bagdogra (Branch Code - 07148) on 22 Dec 13 but your bank has not been transfer my account at IAF Camp Bagdogra till date. Kindly, Transfer my account to IAF Camp Bagdogra (Branch Code- 07148) in time. (Ranjeet Kumar) A/C No. - [protected]
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            C
            Chetan Mishra
            from Mumbai, Maharashtra
            Feb 4, 2014
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            Address: Dahod, Gujarat

            my name is mishra chetan rishikesh living in dahod I have my
            saving A/c with SBI freelang gunj rly. colony dahod branch code 3315 my a/c no
            is [protected] my problem is on 24th jan. 2014 on 2:42pm I want to withdraw
            rs.100 for that i go the sbi atm at soma talav I had enter rs.100 but at the
            last i got no money, no sms but my a/c get debited for that rs100 I have some
            Financial issue now a days so please check my a/c and please clear this
            Matter.

            I am giving You the details which i got in my recipt:

            atm adress: parivar char rastaat

            date:24/01/2014 Time:14:42

            Terminal: s1oG[protected]

            card number:459150xxxxxxxxx4xxx

            TX#: 5426

            RESPONSE CODE# 0163

            WITHDRAWAL-SAVING

            SECURITY VOLITATION

            I am suffering from very bad financial difficulties please
            try understand and solve this matter as soon as possible i 'm waiting for you
            reply, please inform me on phone or on email.

            sir this same happens twice on same day at same time I am
            giving u the details of second recipt:

            Atm address:parivar char rastaat

            date:24/01/2014 Time:14:43

            Terminal:s1oG[protected]

            Card Number:459150xxxxxxxxx4xxx

            TX# 5426

            RESPONSE CODE# 0163

            WITHDRAWAL-SAVING

            SECURITY-VOILATION

            I thought that it going get auto debit within a week but it
            Become an issue for me, please solve it out I am happy if you solve this
            Problem quickly or within 2 days I am in very big financial problem
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              M
              mkakhter82
              Feb 4, 2014
              Resolved
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              Resolved

              Respected sir, I, Mohammad Kamal Akhtar having a SB(NRI)Account No.[protected] branch Bettiah-35, lost my sim and mobile no.The same number was entered in my internet banking account and now i have to change that number. I know for every transaction a security password msg will be forwarded to number but i am not possessing that number. Now may i please request you to change my mobile number to +[protected] Thanks/Regards Mohammad Kamal Akhtar Larsen & Toubro (Oman)LLC Mobile No.+[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              sir, my act no is [protected] in sbi nabha i want update my mobile no my new no is [protected].
              old no is [protected] pl update my no as soon as possible.
              Respected sir, I, preeti Anant Naik having a SB( Account No.[protected] branch Tarapur Ind. Estate, lost my sim and mobile no.The same number was entered in my internet banking account and now i have to change that number. I know for every transaction a security password msg will be forwarded to number but i am not possessing that number. Now may i please request you to change my mobile number to +[protected] Thanks/Regards preeti Anaant Naik Mobile No.+[protected]
              Respected sir, I, shastri sehrawat having a SB( Account No.[protected] branch jaffarpur kalan, Branch code;14419 west lost my sim and mobile no.The same number was entered in my internet banking account and now i have to change that number. I know for every transaction a security password msg will be forwarded to number but i am not possessing that number. Now may i please request you to change my mobile number to +[protected] Thanks/Regards shastri sehrawat Mobile No.+[protected]
              Respected sir,
              I, Sharyu Ravindra Punekar having a SBIAccount No.[protected] branch
              Sindewahi and branch code is 11589, lost my sim and mobile no.The same number was entered in my
              bank account and now i have to change that number.
              Now may i please request you
              to change my mobile number to +[protected] my old no is [protected]


              Thanks/Regards
              Sharyu Ravindra Punekar
              Mobile No.+[protected]
              Respected sir,

              i hemanta majumdar heving a SBI Account no.. [protected] branch balipara and branch code is 12973 lost my mobile sim card no the same number was entered in my bank account and now i have to change the number now my i please request you to change my mobile number
              my lost number no [protected] / add by my new number present no [protected] please...


              Thanks/ regards
              hemanta majumdar
              my mobile no [protected]
              Hello Sir/Madam,

              I am sandeep k panaganti one of your reliable customer since 5 years, bearing account number[protected] and sort code 13150. I would like to replace my mobile number with [protected] instead of [protected]. the reason i would like to change my number is beacuse i lost my number ages ago and i am no more using that old number. it's very urgent for me to replace number. its my kind and humble request to SBI to make sure it will be done as soon as possible .
              Please get me in touch If any concerns, Happy to discuss at any time.
              Thanking you


              Sandeep
              sir i am pramod kumar patkar having an account in mceme branch .secunderabad (AP)
              my account no.is [protected]
              i want to change my register mobile no.with [protected]
              presently am at ganjam dist orissa and getting many problem with that
              kindly change my no.as soon as possible
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                J
                jade dsouza
                from Hyderabad, Telangana
                Feb 3, 2014
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                Dear SBI Credit Card Team,

                My name is Titus D'Souza and my credit card number is [protected]. I have been constantly requesting for a statement and I have never once been issued.

                Now I get a statement of Rs 10, 000 for which I would like to know the details. Request you to please mail me the statement at the earliest. or mail me at titus.[protected]@gmail.com

                This is my umpteen effort in requesting for a statement.

                Regards, Titus D Souza
                Aug 7, 2021
                Complaint marked as Resolved 
                Dear Titus,

                Thanks for sharing the card details, we will get in touch with you soon and address
                your concern at the earliest. Although we would request you not to post your contact and card details publicly but
                mail us at [protected]@sbicard.com next time.


                Regards,
                SBI Card
                Dear Titus,

                Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.


                Regards,
                SBI Card
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                  S
                  Shusmita Sinha
                  from Kolkata, West Bengal
                  Feb 1, 2014
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                  Address: Patna, Bihar

                  State bank of Digha, Patna forwarded this PPO no. with ref letter no. 35/2013-14 dated 26.08.2013 to your nice branch for release of family pension of my minor daughter Sargam Srivastava S.B. A/C No. [protected] with S.B.I Digha Branch, Patna But till date family pension was not started. kindly convey me the right now position of family penson of my daughter Sargam Srivastava to my mobile no. [protected].
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                    V
                    vijathedon
                    from Hyderabad, Telangana
                    Jan 31, 2014
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                    Address: Pune, Maharashtra

                    Ms poonam shinde called me on december for credit card, for which I appllied, after 2months card still not got when I call her on [protected] first she said she dont have any updates, later did not even pick call and telling me lies that she had called me I even visited her in sb road but she was never present in office time
                    Dear Poonam,

                    We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details
                    at [protected]@sbicard.com mentioning reference number 110802 in your mail to enable us to address your concern on priority.


                    Regards,
                    SBI Card
                    my application no[protected]
                    Dear Poonam,

                    We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


                    Regards,
                    SBI Card
                    Hi
                    application number already given
                    you should read properly
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                      P
                      pushpraj123
                      from Bengaluru, Karnataka
                      Jan 31, 2014
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                      Address: Moradabad, Uttar Pradesh

                      Sir, I sent a request for top up of 1000/- for my bsnl mobile no:[protected].The request was accepted for payment vide Tid=[protected]. The amount was deducted from my primary account.but I didn't get any balance in my mobile account. on 4 january 2014, , the amount was deducted without getting any balance.i complaint many times and my ticket no OM[protected] but it It was closed withot any resolution and problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        I
                        isvanaj
                        Jan 28, 2014
                        Resolved
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                        Resolved

                        I am a Credit Card Holder of SBI and my credit card No. is [protected] and the card says it is valid up to 01/19. Whenever I tried to use the card for online transaction, the error report appeared that " Authentication failed. Your SBI Card is now blocked for 3D secure online transactions. please contact SBI Card helpline". According to this message contacted to customer care representative since three days. I am not getting a positive reply from the authorities. Please look into it and repair. Regards MOHAMMED NAJEEB C M
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          N
                          nand kishor Kumar
                          from Kolkata, West Bengal
                          Jan 28, 2014
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                          A/C:[protected] Bank: SBI Brach: TEKARI Brach code: 11807 It is with great agony that I wish to bring to your kind notice the callousness shown by some employee of your Deptt. I had applied for “YUVA ATM Card”, but delivered “CLASSIC (VISA) ATM CARD”, why? In spite of my repeated oral complaints and your department’s oral assurances no action has been taken yet to solve this problem. complain ticket no. :CS[protected]
                          I am a customer of SBI since last 25 years and currently I have an account bearing no. [protected] with Title M.A.TRADERS .The account is of type Easy Traders Loan with the branch having code 04736.

                          Now the problem is that I am requesting the branch continuously from the last three years for the INB facility but, unfortunately the branch does not facilitate me after saying that there is some kind of error with my account. I have registered complaints many times ONLINE but they divert the same to the Home Branch and the same story and alas !

                          I don't understand what kind of error is with my account that don't solve in three years
                          I am in very need of the facility, My latest complaint ticket no with SBI greivence cell is IB[protected] which they claim to be resolved but the reality is different, they are liars and collect exchange charges on each and every interbank transactions which equals to be in thousands per year.

                          The home branch staff seems to be loyal in this matter and they forward the case to their higher athourities I think 100times but they are just like villians and don't reply even a single time.

                          Please help me to solve the problem.
                          This is SUJEET KUMAR SINGH, having a savings account in ALLAHABAD (NAINI) Branch, IFSC Code: SBIN0000139 in UPl having account no:[protected]. 12 ago i applied for Internet banking in the above mention branch, I received pre_printed kit with id and password. Few days ago i checked it but my id and password is not working, when i checked id than i received a message that under prossesing I am a. Employee working another state of hyderabad so it is not possible to go the branch several time in a moth. I would like to request to looks after the mater such that i can get Internet banking facility as soon as possible.
                          To mtnl i made two payments of Rs 974 and Rs 1050 via internet banking, (SBI)the balance was deducted from my account but not received by the merchant.
                          Its been 2 days.
                          Please look into this.
                          Gaurav Sirohi
                          [protected]@gmail.com
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                            S
                            srmsagargupta
                            from Delhi, Delhi
                            Jan 27, 2014
                            Resolved
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                            Resolved

                            Address: Sonbhadra, Uttar Pradesh

                            Hi,

                            I have been using SBI net banking facility since past 4 years. In Jan 2013 there was some problem with my netbanking password and here is when i have requested SBI - Renukoot branch to issue me a duplicate password. I was trying to follow up with the branch manager via mails/calls about the status of my request, but there was no response at all. One day luckly he received my call and i explained him about the problem and then he asked me to send an application to Renukoot branch via post. I did what ever he asked me to do. I even tracked my post online and it showed that it is delivered to the branch. I was kind of relaxed.
                            After ~30 days i tried to reach bank manager to know the status and what he told me is - "you have to send a mail to head office coz we can't do anything".

                            ARE YOU KIDDING ME?

                            Whatever, I even sent a mail to SBI head office regarding my netbanking password. NO RESPONSE FROM THERE TOO

                            Finally, I travelled all the way from Bangalore to Renukoot(2450 KM) to visit the branch and understand what is that which is stoping them to take any action on my request. Then they asked me to write an application letter requesting for duplicate password. After 3 days my password was reset.


                            DON"T YOU THINK THIS BRANCH NEEDS IMPROVEMENT
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              L
                              latikapuri
                              from Gurgaon, Haryana
                              Jan 27, 2014
                              Resolved
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                              Address: New Delhi, Delhi

                              This is to bring to your notice that I was holding a SBI Credit Card for 4-5 years now and there was not any problem in particular till 9-December-2012. On 9-december-2012 around 6 pm in the evening, I saw some fraudulent online transactions on my sbi credit card and as SMS alerts were activated on mobile, I immediately informed the credit card Company and the card was blocked immediately. Customer care staff told me that I should fill a dispute form and send the same dispute form via email which I did on 10-dec-2012. After that I contacted the customer care of SBI cards and nodal officer of the SBI card many times via phone and email and never got any response from them. Customer care have always told me that a ticket has been generated and someone will contact me soon and issue will be resolved and they have been always very arrogant. Till 13-March-2013, as a good citizen I contacted the customer care and nodal Officer Divya Dhody 7 times via email and several times via phone. On 13-March-2013 to my surprise, I get an email from Divya Dhody that I should submit the dispute form for the unauthorized transactions and shocked to see that they have not even started processing my case even after 3 months from first time I contacted them and submitted the dispute form next day itself that is on 10-dec-12 and hence I replied this to the nodal officer again as well. On 30-april-2013, that means after nearly 4 months and 20 days, I got a reply from a different Nodal officer called Amit Kalra that they are not able to credit for the above-mentioned transaction, since the time frame within which the action can be initiated on a transaction is within 60 days of the transaction, whereas the above-mentioned transaction has crossed more than 60 days and I immediately called them and replied them via email that I informed customer care staff within 15 minutes when the transactions took and sent this dispute form to the nodal officer the very next day so it is the company who is at fault who didn’t take any actions even though the consumer has informed and submitted all the documents. After that I followed up many times via phone as well as sent them emails on 24-june-13, 14-aug-13, 17-aug-13, 22-aug-13 and then I was tired of contacting them and as I told them explicitly in the month of February itself that I am not using their card and will not pay any amount which I have not spent myself as this is an online fraud and responsibility of this lies with the credit card company if the card holder informs the bank within 5 working days and I informed within 15 minutes. But The company itself took months to reply me back which shows the ill-intension of the company to loot their customers like this. Hence in all from Dec-2012, I contacted them various times through phone and I have all the recordings of the phone as well and contacted them 10-15 times via email. I have proofs of all these emails and can provide hardcopy and also recordings of all calls. Now when I was contacting them, they were not replying but now they have started calling me that I have dues pending and should pay the dues and they threat me of dire consequences like spoiling my credit rating and also threat me that they will get these dues cleared with harsh methods if I do not pay them myself. Infact now one of the person also visited my house who is actually not from SBI card company but says he is from collection agency who has been hired by SBI card and threatened me to pay the bill and when I refused then he said, they will get this recovered. Also I am getting 15-20 missed calls everyday from their call center or collection agency from some gurgaon number where they do not speak when I pick the call or they just speak for few seconds and disconnect the call in between and this has become quite irritating and wastes lots of time now. I will request you to do the needful and take prompt action against such company who thinks they can harass citizens of this country with their power and can loot money from them which they have not actually spent. If I would have spent and done these transactions myself, then I would have happily paid the bill on time as I had been doing before this incident and have used their card for 4-5 years without any problem but I will not pay any amount which I have not spent and are because of online credit card fraud. Looking forward to your help in this.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Latika,

                              We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 143001 in your mail to enable us to address your concern on priority.


                              Regards,
                              SBI Card
                              Dear Latika

                              We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


                              Regards,
                              SBI Card
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                                J
                                jchat
                                from Delhi, Delhi
                                Jan 26, 2014
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal

                                My name is bappaditya sing. I filled an application in online for sail mtt exam and decided to pay the exam fee rs.515/- through my debit card on 21.1.2014, while the process is going, it showed me an error message. Then i tried it again but the same error ocurred, but to my suprise i found amount deducted twice on the mini statement on the date 21.1.2014.My a/c no is -[protected] is and transaction ids are[protected],[protected]
                                So, kindly check the account details and recover the amount that had been deducted
                                Thanks,
                                Bappaditya sing
                                Mobile no-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  M
                                  Manoj Chetri
                                  Jan 26, 2014
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                                  Address: Uttara Kannada, Karnataka

                                  Respected Sir, I am holding Sbi Account bearing number [protected] of Naval Base Karwar branch.I had transferred my account from Mumbai SPB Branch.While in mumbai i had requested for an Atm cum Debit card and was issued State Bank Master Card(International Debit &Shoppping Card) in the month of Oct 13, however pin for the same was never recieved by me till date.I have been running from branch to branch but yet had not got any idea that when i am going to recieve the same.I would be much obliged if you assist me for the same as soon as possible so that i can continue to make a good use of the card.i hope my beleif of thinking SBI as the best bank would be continued in caseof customer satisfaction. Thanking you and looking forward for the assistance of the problem.
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                                    R
                                    ridima mishra
                                    from Kanpur, Uttar Pradesh
                                    Jan 25, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kanpur, Uttar Pradesh

                                    Dear Sir,

                                    With reference to my A/C no.-[protected] in your SBI Bank situated in Branch Ratanlal Nagar Kanpur.I wish to inform you that my ATM cum Debit Card got expired on 2012 due to non transaction from the account.Therefore, I applied for new ATM cum debit card on 2013 respectivily. But due to Non Issuance of card I again applied for the same in your Bank .Its the 3rd.time I have applied for it on 21/01/2014 as I have not been issued with my ATM Card yet.

                                    Therefore, I request you to kindly take strict action against the above said matter as soon as possible, otherwise you will lose your one of the loyal customer and further i would like to kindly request you to improve your cash deposit services by establishing new machines for easy and quick transactions of cash as it takes lot of time and creates Inconvenience for people to deposit cash .

                                    I hope you, will take the above matter into your consideration and will issue with my ATM card as soon as possible
                                    Thanking You,
                                    RIDIMA MISHRA
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    SBI Branch — Cheque returned before sbi working time

                                    Dear Sir,

                                    We are one of your customer of Rajarajeshwari Nagar SBI branch. My Account No. is [protected]

                                    We have issued a cheque dated 23.10.09 and it has come to our bank on 24.10.09 before rbi working time (9.30 AM) where I have deposited amount by 9.30 Am. on 24.10.09 They have returned without our knowledge on same day and debited ch. returned charges on same day.

                                    Kindly resolve the matter at the earliest and let us know the progress of the same

                                    thanking you

                                    yours faitthully

                                    Anil Jindal
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                                      pkbaban
                                      from Pune, Maharashtra
                                      Jan 23, 2014
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                                      Address: Ranchi, Jharkhand

                                      sir.my loan ac no[protected]is quite regular.in december2013 i deposited.56% to reduce the interest rate as suggested by the bank officer.my new emi would have been rs9224 but this month rs9408 was deducted from my ac @i am again getting sms that my loan ac is irregular by rs11536.i am bit confused and irritated .please clarify me.
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                                        K Parameswaran
                                        from Pune, Maharashtra
                                        Jan 22, 2014
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                                        Address: Chennai, Tamil Nadu

                                        Iam K.parameswaran . I repeatedly get cold call from State Bank credit card agent from the following number - [protected] & [protected] They call me talk to me filthy language and ask to enroll myself for credit card. Kindly take necessary action against the problem creator. Thanks & Regards K.Parameswaran
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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