State Bank of India [SBI] Complaints & Reviews

Sir I had lodged complaint in this column that in the name of one Mega_Traders_TPSL, fradulently debited Rs.7999/- fro my SBI Card informing that they are from SBI Card division. While telephonic conversation, they had created OTP and debited my card. Immediately on getting alert, i had contacted customer care where i was told that that was a fradulent transction and not by the SBI Card. I had blocked my card and and submitted dispute form. As per SBIcard advice, i paid entire amount.

Now SBI Card had informed that it is a genuine transaction. hence they closed the case.

I would like to state that i dont know the company as it was not found in the google serach. i had also cancelled the transaction when so called Mega_Traders_TPSL called me. since last 3 months, they had not delivered the card. Hence it is the responsibilty of SBI card to see that my money to be refunded by the so called Mega_traders as they had registered with them Further, i emailed SBI Card to send address of the merchant with telephone numbers..

TO
Dear Sir
Subject:- Corruption in S.B.I. Bhattu Kalan, Distt. Fatehabad
Sir
Kindly inform you I am Sandeep Kumar s/. Sh Modu Ram V.P.O. Bhattu Kalan . Dear Sir S.B.I. Bhattu Kalan surrounded by Corruption. Proof of this is my education loan problem which is pending past approximate one year (1 August 2012). My aim is to be a good engg.in C.S.E. Branch. But for this I have finical problem & want help from S.b.i. Bhattu Kalan . Another side we have K.C.C. Which no. are [protected], Ac. No. are[protected] from S.B.I. Bhattu kalan. So for education loan when I went at first time to S.B.I. Branch, the branch Manager said thatwe shall help you regarding to education loan by bank policy. After admission you can come with the desired document. But after admission when I did visit of S.B.I. Bhattu kalan with the desired documents (told by the bank Manager) The Manager said today I am very busy & you can come after one week. Again when I went to the branch The Manager said today we are busy in bank work & you can come after some days. When I went again the bank Manager said you can submit your documents for verification (communicated with tight manner which is not good for a Manager level person) & can come after some days. Then I went again to the branch The Manager said that I have very short time for meet you. So in free time I shall call you.
So, Sir this process is try to drop again to again & this manner displays the working & controlling, careless manner for customer of S.B.I. Branch’s Manager .The Manager has not suitable for good communication skill. Another side The Manager tells about only one the wanted documents at a time (not all at a time).
Sir my college distance is approximate 120 K.M. from The S.B.I. Branch. So again to again presentation to the branch is impossible & produces distortion in my engg. Study by which I feel very high tension.
So, Sir I request you for remove above cruption from the branch for good faith & image in public or customer. I shall be very-very thankful for this
Thanks
Regard
Sandeep Kumar , Mob. [protected], [protected]













[protected] Forwarded message[protected]
From: rajender singh <rajender.[protected]@gmail.com>
Date: Wed, 7 Aug 2013 09:20:06 +0530
Subject: Fwd:
To: sbi.[protected]@sbi.co.in


To
The Bank Manager (S.B.I.)
v.p.o. Bhattu Kalan
Distt. Fatehabad
(Haryana) PIN:- 125053
Subjet:- Issue Education Loan
Sir
Kindly inform you I am Sandeep Kumar s/o Sh. Modu Ram V.P.O. Bhattu Kalan ,Distt:- Fatehabad. As you know that I am student of B.Tech ( C.S.E Stream) in Ch. Devi Lal Government Engg. College, Paniwala MOTA, Sirsa which is under of GJU University Hissar & my College Roll is [protected]
My Father is A Farmer & belongs to Schedule Cast another side we are your past long time customer & have K.C.C. Which no. are [protected], Ac. No. are[protected]. Sir, we have good account behavior in Your Branch.
My Aim is to be a brilliant engg. In C.S.E. But I have money problem. For this Iam requesting you again to again from past eight month with your required documents like
1. Three Passport size photographs
2. Confirmed admission offer
3. Schedule of expenses
4. Copy of prospectus
5. Mark sheets 10th onwards
6. 6.Bank A/C statement last 12 months
7. .Copy of Pan Card/passport
8. Residence proof
Sir for my above requirement from a long time (past eight month) I am coming again to again to you. But up to till date I receive hopeless response form here which increases very high tension in my engg. Study, that is not good for any student’s future.
So again I am requesting you please hurry consider my above loan problem & I hope you that you must relief to me form my above problem if I can to be a good Engg.
Thanks. Regard
Sandeep kumar (v.p.o. Bhattu Kalan)
Mob. [protected], [protected]

State Bank of India - Inquiry regarding unauthorized deduction from Saving Bank A/C- [protected]

1 Review
Add a Comment
User ashim70 on Aug 5, 2013
Ref: Saving Bank A/C No.[protected] with MOD Balance.

Sir,
It is very much regrettable seeing the amount Rs. 2333.00 deducted from total MOD balance of my account mention above at SBI Notepress Branch. It was noticed when I draw Rs.1000.00 on 17/07/2013 from Note press Branch ATM.
On 13/07/2013 at 21:11 hrs. my account statement was like that : MOD balance : Rs. 273,476.00 & AVAILABLE BALANCE: Rs. 340.13 but on 17/07/2013 after withdrawing Rs. 1000.00 the statement was like that : MOD balance Rs. 270,143.37 & AVAILABLE BALANCE Rs. 342.13 i.e. total MOD balance difference Rs. 2333.00. But I have not done any transition in between.
Already I have complained to my local branch as well as cms.[protected]@sbi.co.in (TICKET NO.-DA[protected]) but I till I do not received any response.
Therefore, you would highly request to initiate immediate corrective measure for resolving and sorting out the problem.
Regards,
Yours sincerely

(ASHIM KUMAR CHAI)
A/C No. - [protected]
Place: - Salboni
BRBNMPL
Note press Branch
Dist: West Midnapur
DATE –05/08/2013

At this branch whenever i go there I always despair due to bad connectivity of internet or mismanagement. and when anybody go to tell something about this to manager he always shout on everyone.
so i given this complain in against of Rude Behaviour of Staff.

Ref: Saving Bank A/C No.[protected] with MOD Balance.

Sir,
It is very much regrettable seeing the amount Rs. 2333.00 deducted from total MOD balance of my account mention above at SBI Notepress Branch. It was noticed when I draw Rs.1000.00 on 17/07/2013 from Note press Branch ATM.
On 13/07/2013 at 21:11 hrs. my account statement was like that : MOD balance : Rs. 273,476.00 & AVAILABLE BALANCE: Rs. 340.13 but on 17/07/2013 after withdrawing Rs. 1000.00 the statement was like that : MOD balance Rs. 270,143.37 & AVAILABLE BALANCE Rs. 342.13 i.e. total MOD balance difference Rs. 2333.00. But I have not done any transition in between.
Already I have complained to my local branch as well as cms.[protected]@sbi.co.in (TICKET NO.-DA[protected]) but I till I do not received any response.
Therefore, you would highly request to initiate immediate corrective measure for resolving and sorting out the problem.
Regards,
Yours sincerely

(ASHIM KUMAR CHAI)
A/C No. - [protected]
Place: - Salboni
BRBNMPL
Note press Branch
Dist: West Midnapur
DATE –05/08/2013

Dear sir!
My name is syed. patcha hussain iam working in tvs creditservice ltd.
The thing is that today (05/08/2013.) iam going to bank science 3:40pm but the bank secuerity guard not allowed to in bank he told is time is over bank will be close. i said i want to talk to manager.. but manager is said our bank time is this time amd our mine... iam very requesting to plese deposit my money on my accounnt 25000. he told here only...

Not receiving any SMS alert in transaction. In the forwarding letter of issuing State Bank Silver International Debit Card No. /removed/ towards Saving Bank Account No. [protected] having with Muchipara Branch, Durgapur Branch Code 06888 Mobnile No. mentioned as [protected] which is not in my possession. I posess telephone no. [protected] which was mentioned in application form submitted to the concerned branch of SBI. Kindly do the needful. Regartds

Dear Sir

I'm Gobindalal Bhattacharyya,in 2010 im taking education loan from kalna State bank of india and my loan account number is [protected].


But in RBI master circular-interest rate on advance(RBI/2010-11/72, DBOD.NO.DIR.BC.9/13.03.00/2010-11) clearly mention that up to 4 lakh not exceeding BPLR and interest to be debited quarterly/half yearly.In stating time they are not followed the BPLR rate and interest debited on monthly basis.

So please solve my problem and i will thankful to you.

Regards
gobindalal Bhattacharyya
[protected]
[protected]@gmail.com

Hello Sir,

Just an hour ago I withdrew 15000 Rs from the ATM machine of SBI Babra opposite police station.
I found that a currency note of rs 1000 was broken and fixed by a gum-tape. I had an emergency need of the above amount and one of the 1000 rs note was found broken. Being such an honored and standard bank SBI gives such unsatisfactory services, Please help me about the above query and provide me proper information regarding to the problem.
Thank you.

ATM Address : SBI ATM ,
Opposite Police Station,
Babra District Amreli

Hi,

this problem realeted to my previouse complain regarding not received the EPF,
Today morning i got a calls for this no.[protected], as per discussion with Mr.Mohan (person) i am calling from EPF sbi department, please give me all details for verification................if you have any problem i will give a call toll free no of SBI(which are written in back side in ATM) --[protected]. After received the toll free no. call, i have given all deatails my a/c.
but we have not received none of amount & no. is giving swith off.

kindly help us.

thanks
Amit Singh Chauhan
[protected]

Sub: Non-remittance of TDS amount in the 26AS – S.Govindarajan, Savings Account no. [protected], PAN NO. AAMPG9700B

I wish to bring to your kind notice that an amount of Rs.25,565/- which was deducted from me by the above mentioned branch of State Bank of India, has not ensured that the same is duly posted to reflect on my 26 AS, as required by the I.T.Department. Further there has also appeared an unknow TAN entry in my 26AS form which I am not connected with.

I have made several personal requests to the bank and official letter to the Authorities to ensure the updation but find that the same has not been effected till date. The bank staff only maintain that they have done their part, but mistake lies with some outsourced agent, with whom they have no control.

Since the entry of TDS does not appear in my 26AS form, I am unable to file my tax return for the assessment year 2013-14. I have sent mails to the customer care department of SBI, who state that the matter is being looked into. But I am not sure how quickly they would bring remedy, as there are only two more days left for the deadline date ie. 31 July 2013.
I DO NOT UNDERSTAND WHY THE TOP MANAGEMENT OF THE SBI NOT TAKING UP THIS PROBLEM WITH IT DEPARTMENT (TAX INFORMATION NETWORK-NSDL) TO RESOLVE THE ISSUE IN FAVOUR OF THEIR CUSTOMER

I've been using SBI Railway card for last two years. At the time of purchasing the card, I was informed that I'll earn points while purchasing things from the card which could be used to purchase railway tickets. I'd earned more that 1700 points till date and now they say that all my points are fortified as Shubh Yatra Program has been discontinued by the Ministry of Railway. Agreed that this program has been discontinued; however as a responsible company it was their responsibility to inform their customer prior the expiration of the points rather informing that the points have been expired and you will earn new points from Sep, 2013!!?? I talked to the customer care a couple of month back regarding my points not updated on IRCTC, they said there is some technical problem with IRCTC. Now they say all the points are gone and talk to IRCTC about it. When talking to IRCTC, they said they can't do anything as its an order by Railway of Ministry. I know that on IRCTC it was being mentioned that Shubh Yatra program has been discontinued; however it was never been informed by SBI Card that your points will be fortified. The sole purpose of the using this card has been failed. They can't run away from from their responsibility to inform customer about any such incident. They sms me on Aug 1st, 2013 stating "As per Ministry of Railway Cir 22/01/2013 Shubh Yatra Prog. on IRCTC SBI Card has been discontinued and redemption of existing 'Railway Points' is not permitted." Just like that.. points gone. Couldn't they have sms at least a month prior or so that your points gonna be expired and you should redeem it or these should have been adjusted in the bill or any such act of responsibility? Its really a shame and illegal not informing customers prior canceling any service/existing points. I thought SBI is a responsible company but looks like they are also in the league of crooks..

Any responsible/concerned authority please take a look and resolve this issue please. I've been loyal customer of this card since more than two years.

Name on card: B K Singh
Date of Birth: 06/12/1980
Phone No: [protected]

Thanks,
Bablendra.

I am Santi Rani Chakraborty. My spouse, Kiran Kumar Chakraborty, died on 10th March 2013, For family pension I have made several attempts but the pension cell of the State Bank of India, Kolkata is not paying heed in my repeated pleas. The PPO No is PEN/13881/SER/GRC and the Pension Account No is [protected] with the State Bank of India, Ramrajatala Branch. My papers are with the pension cell, but they are not intimating me anything. I go in every month to the Bank in the hope of getting the pension. The branch of the Bank cannot help me, and the officer deals with the pension casually takes the matter. I am over eighty years of age and I have several ailments and now in a great financial problem, and now almost starving. The Bank Authority should take it as an emergency and release the pension as early as possible. This is my plea.


Santi Rani Chakraborty

Dear Sir/Madam , I am Vinod Kumar Bhardwaj s/o Lokesh Kumar Bhardwaj, residence of D/104 DDA Flat Pocket 3 Bindapur New Delhi 110058. I had a credit card of S.B.I Bank. Credit Card No. is- [protected]. This Card was against on my fixed Deposit (FD). My FD No. is-[protected], the FD is book on my S.B.I Bank A/C. My S.B.I bank A/C No. is [protected]. Total FD amount is 1, 91,000.00 and credit card limit is 1,71,000.00. Now my card is closed and I have made all due payment to the bank now my card is closed and no due amount in my card. but the SBI CARD did not release my FD and still lean on my FD.
FD issue date is[protected] and FD maturity date is[protected].sir I am trying to break my FD since last 1 year.

I Got a Mail SBI CARD Customer Service Desk And Nodal Officers Also They Said That We Are Enable to Remove Line On Your Fixed Deposit , What is the Reason why SBI card team not remove lien on my fixed Deposit. This Is MY Fixed Deposit , My Account , And My Money And SBI card officers told me that we are enable to remove line on your deposit , that's the way of work SBI CARD . SBI card team harassing to me , i am not using SBI card service last 2 years. my card all dues are clear , I need my money back , i am facing some financial problems but SBI CARD team not able to remove line on my fixed deposit . Can You Tell Me What to do now , I have sent many mails to SBI CARD team but They are not resolving my problem. i requested to you please take necessary action against SBI CARD team and resolve my problem.

Regard
Vinod kumar bhardwaj
[protected]

Dear Team,

I am using SBI Shubyatra Railway card from past 4 years, I am getting reward points on my purchases and i am using those for my railway ticket purchases regularly. But as of sudden today I got a message that Shubhyatra Card facility is withdrawn and all the reward points will expire. I have contacted customer care people they also told that they also got instructions today it self and this is applicable for all railway card holders. If government want to withdraw this service they should do justice for the existing card holders. I have 1500 points (it's equal to Rs. 1500/-) and planned a journey in view of reward points. I request you to take immediate action and reverse the points for all card holders.

Thank you,
Sateesh

To The Concerned authority

Respected sir ,

I made a demand draft of Rs 500 from SBI bank , which is located in azad basti mango , Jamshedpur , Jharkhand on 30/07/2013 , and for making this the bank charged a amount of Rs 25 as an exchange rate.

Now after making the dd , I found the second day that I don’t need this dd any more and I went for cancellation on 01/08/2013 . On cancellation the bank again deducted Rs 100 and returned me 400 rupee only .

I told the service manager to see the cancellation charges once again , because as far as I know , no cancellation charges are there for amount upto 500 rupees . But they dint listen to me and deducted RS 100 from it.
The demand draft and bank details are below:


1) SBI BANK - CODE – 3465
ADDRESS - AZAD NAGAR , MANGO , JAMSHEDPUR , JHARKHAND

2) DD DRAWN IN FAVOUR OF “ FOOD CORPORATION OF INDIA RECRUITMENT ACCOUNT” PAYABLE AT NEW DELHI

3) DD NUMBER - 941899


4) APPLICANT NAME – TARIQUE RASHID

We were guarantor for some laonee of applying KCC loan. The bank has sanctioned the amount and withdrawn the amount with fake signatures without giving any information to the guarantor as well as loanee. But, unfortunately, the bank has been deducting some amount from our pay salary account without giving any prior informations to us which is illegal. We approached to the bank many times for complain but the bank did not care anything but no response and neglected. We are facing many family problems as we depend on our monthly salary. The bank did not provide us any sanctioned order and there is no any account for the loanee. So, how this is possible? We therefore request you to kindly see in this matter and take necessary action.
The SBI, Thoubal Branch is processing the KCC loan negatively and wrongly.

With warm regards

Yours faithfully

1. Md. Muhamad. A/C. No. [protected]. contact No. [protected]
2. Md. Sirajuddin Shah, A/C. No. [protected], Contact No. [protected]
3. Md. Abdul Rahaman Khan, A/C. No. [protected] , Contact No. [protected]

May 3rd, 2013. I have received a call from SBI card Deli and told me that a special offer from SBI card we offer you a "Supersaver Plus Pack" cost Rs.6, 399/- absolutely freeof cost he also told first it will reflect your bill but at the time of bill generat the amount will not reflect in your bill the amount will be paid by SBI card so you need not pay any money I confirmed the above said number to your help center they told me yes it is SBI card delhi number so that only i make the payment but now my bill was generated the amount was not reverse, today morning i made a complaint at SBI help center also. so kindly take this complaint a serious one and give me a solution at the earliest ( Note: I have not received the tour package and gift from SUpersaver Plus Pack ) person on phone name was Mr Amit Kumar

I am Bhanumathi Sannidhiraju.I have an account in State Bank of India,Yellamanchili Branch this town located in vizag district.
my a/c No:[protected] in that branch.I have an internet banking facility in that bank.Due to some reasons I lost my
internet banking password. so kindly take necessary action for the recovery of my new net banking password. Please..



thanking you,faithfully,
Bhanumathi.

Sir
I vijay kumar s/o shri Krishan Kant resi . of 297 sarojini colony yamuna nagar haryana pin 135001 I had acreadit card of SBI the scheame is this when you purchased 2000 with in two month by creadit card you will be back your first annual fee 499 I call custmure care many time he says adjuset your money inyour creadit pls solve my problem thanks