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State Bank of India [SBI]
State Bank of India
Customer satisfaction rating: 30%
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22714
COMPLAINTS
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State Bank of India [SBI] Customer Care

State Bank of India

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Address
No.65, St Marks Road
Bangalore
Bangalore District
Karnataka
India - 560001
Landmarks:Near India Garage

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3406
down
1184
up
1414
down
701

Phone:
Phone:
up
2242
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784

Additional info
SBI Toll Free Numbers
Bangalore: 1800 425 8002
Bhopal: 1800 425 7551 (BSNL), 1800 102 7551 (Airtel)
Bhubaneswar: 1800 345 6741
Chandigarh: 1800 180 1723, 1800 180 1724
Chennai: 1800 425 4424
Delhi: 1800 114 545
Mumbai: 1600 228 866
Kolkata: 1800 345 3455
Pune: 1800 112 211, 1800 425 3800
Thiruvananthapuram: 1800 425 4722, 1800 425 4844
Patna: 1800 345 6100, +91 61 2223 8388
Lucknow: 1800 180 5201
Guwahati: 1800 345 3631
Ahmedabad: 1800 233 7933
Hyderabad: 1800 425 3888

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Customer satisfaction rating
30%
Complaints
22714
Pending
0
Resolved
6766
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State Bank of India [SBI] Complaints & Reviews

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[Resolved]

 v siju
in the statement which has send to me by sbi cards simpli they hd charged lot of money without intimating to me,and also the interest calculation is wrong.i had paid almost half the amount of my due before the due date still they had taken interest for the whole amount,about this i had called to the customer service for the reversal of charges but negative was the repli,they are telling just pay the cash or cancel your card any one you can chose nothing can be done more than this
Complaint marked as Resolved Aug 14, 2020
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    [Resolved]

     H PRAKASH PAI
    I was holding SBI credit card bearing no. [protected](now cancelled). I was making prompt payments before the due date. During Feb 2005, to my surprise, I received a draft for Rs 36, 500/- without my consent.However, I did not encash the draft and the same was returned to Delhi office.Since then, I have been getting payment reminders towards dues with heavy interest.I was getting many calls asking me to clear the dues.
    Now I have been served a lawyer notice asking me to clear all dues with an ultimatum or face consequences in the court.As per me, dues prior to the issue of draft have been settled which is duly acknowledged by SBI credit cards.
    In view of the above, I am lodging the complaint with you.
    Complaint marked as Resolved Aug 13, 2020
    Dear Sir,
    My SBI Card No. [protected] Valid Thru 08/08 on the Name of Abhishek Agnihotri.
    I got my A/c Setelled in September 17, 2007 and received the letter Signed by -
    Asst Manager Payment Assistant Unit.
    Chirantan Kumar
    Sbi Cards
    A/41, Vinmar House Midc Central Road,
    Andheri - East Mumbai-400093.
    I issued 3 cheque against the settlement which are as follows-

    1-) Bombay Mercantile Bank Cheque No.702125 dated 19/09/2007 of amount Rs 5666/- which is cleared.

    2-)Punjab National Bank Cheque No.550043 & 550044 dated 15/10/2007 & 15/11/2007 -- these two cheques are not issued from your side to my bank for the clearance against the setellment.
    I have the receipt and the letter that i got against my account setellment, have also called number of times to your customer care and have visited your Vinmar house department 3 times and is regularly calling one of your employee working with SBI in Vinmar House from 2 months Named Sameer (M)-[protected] Mumbai, but he is wasting my time not responding and now not picking my phone also as i was persuing your dept to clear my balance ammount as i am wondering that if SBI dont need their money or what????
    Kindly support me in my setellment of account without any delays.

    Regards,
    Abhishek Agnihotri
    Mumbai
    (M)-[protected]
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      [Resolved]

       RAKESH MIGLANI
      Dear Sir/Madam,

      Subject: Re; Misleading information and Billing For Credit Card.

      This is in regard to the Credit Card which I was holding with your bank. My Particulars are:

      Rakesh Miglani
      Credit Card No: [protected]
      House No: 1033, Sector 19B
      Chandigarh-160019
      Mobile: 91-[protected]/91-[protected]

      Through this letter of mine I would like to bring to your kind attention towards the harassment and discomfort being given by your Bank and staff members to me and my family members due to which I am suffering a lot. If these kind of services we are getting from your bank then I must say I and my all the family members and relations will withdraw all the savings Accounts, FD’s and credit Cards of your bank as I don’t have much free time to deal with these kind of problems with your bank which now have become the daily routine of your bank and staff members.

      I WAS holding the above credit card of your bank till 21st October 2007 when I tried to use a transaction on internet and on 21/10/2007 the card got blocked and I received a call from your staff member that Your above card is blocked due to some security reasons and you will be getting a new credit card with in one week time. After that I didn’t received any credit card from your bank till date but still I am receiving the Bills from your Bank every month without any single usage. I talked about this to one of your executive on phone and he said the new series is not there that is why they have not issued me the new card and I have given them instructions on phone as well as in written to your bank that now looking into your really bad services I don’t want your Credit Cards and I should not receive any Bill When I am not having any of your single credit card. I have already paid all my Bills till the date the card was blocked.

      I and my family members are also having savings Account in your bank with Chandigarh branch. I am a regular customer of your bank but I am unable to understand this, why just for the sake of some incentives your staff members are making fool of the customers.

      Your bank was also deducting some insurance charges every month from the same card for which I have not given any consent to your any executive of your bank. I am really facing the harassment with the services given by your bank. I would like to request you to stop sending me the Bills for which I have not used your card from the day 21/10/2007 it was closed. I don’t want to avail any Credit Card facility from your bank.

      Herewith, kindly stop all the Billings and Reverse all the Charges which I am receiving till date with immediate effect as I am not at all be able to pay for the bills which I have not used. Kindly stop all the bills and issue a NO DUE CERTIFICATE. Unless if the immediate action is not taken I will left with no alternative and I along with my Family members and all my relations assure you that all the services of Savings Accounts, Fixed Deposits, Current Accounts, Investments, and Credit Cards will be WITHDARAWN with immediate effect and will be forced to take this matter to the media.

      IMMEDIATE INTIMATION TO BE GIVEN TO ME THROUGH MAIL/POSTAGE IN WRITTEN

      Warm Regards,
      Complaint marked as Resolved Aug 13, 2020
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        [Resolved]

         PRABIR BASU
        In my latest SBI credit card statement (March`08), I found two transactions of Rs 32290 & Rs 460 were charged against me which I had not made. Card authority adviced me to send the complain through dispute form on 2nd March. I downloaded the dispute form from their site and e-mailed the duly signed scanned copy 3 times, sent FAX 4 times and hard copy through Speed Post twice. Already 8 days have passed. Still they have not confirmed me regarding the acceptance of documents. Already I have spent lot of money for doing all these things. Every time a new person receives the phone call and tells me new things.
        Why so ? Creating doubt ! Mentally torturing me.
        Immediately revert the amount from my statement and inform me, otherwise I am going to take drastic action.
        Complaint marked as Resolved Aug 13, 2020
        Dear Sir,
        Dispute in statement
        This is to brings you kind attention to malpractice & Hessrasmemnt of SBI Credit Card dept.
        I, Manoj Kumar had been a Castomer of SBI Silver master Card (Card No. [protected]) holder few month back I found Rs. 3023/- Charged ogainst me which I hed not mode card authority adiviced me to send the complain through dispute. Already two month back passed still they have not confirmed me regarding against complain. I have spent lot of money for doing all there things every time a new person recieve the phone call & tell me new things.
        Why so..? Creating doubt ..? mentally Torturing me . Immedately revert the amont from my Statement and provide new statement and informed me. Other wise I am going to take drastic action.

        From,
        Manoj Kumar
        Card No. [protected]
        Mo.no. [protected]
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          State Bank of India — Online username and password not working [Resolved]

           deepak yadav
          Dear Sir
          I opened a (3 in one account with online trading facility) bank account with SBI Medical...
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          SBI Debit Card — transaction of Rs.6000 on my account without my knowledge [Resolved]

           tenzin lhakyi
          hi,
          my name is tenzin lakyi n i am extremely tired by complaning this to everywhere but nobody is responding.I was...
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          [Resolved]

           Ramu_kumar123
          STAFF IS SITTING IDLE BUT NOBODY IS TAKING CASH OR WITHDRAWALS FORM ONLY ONE COUNTER OPENED REAMINING SITTING IDLE AT COUNTER COMPLAINED BRANCH MANAGER BUT HE IS NOT TKING CARE OF CUSTOMERS
          Complaint marked as Resolved Aug 13, 2020
          I cannot agree with the statement. My practical experience while visiting the Branch so many times tell that this is probebly one of the most polite courtious, well versed with knowledge staff in any Banks I vae ever seen.
          Dear Sir,
          I am living Nagda Dist. Ujjain (M.P.)
          I want Education loan for Higher Studies
          But before 1 Monts I m contineuous going to SBI Nagda, No resonse taken,
          I have completed all documents But His says Education Loan form not available
          So please guide I have very irritated.
          Thanks
          Yogendra Sharma
          I want to address this issue in this forum against SBI Bank. Satna (M.P.). I have deposited a SBH Wadi (Karnataka) cheque on SBI Satna (M.P) on 24 july 09 for the clearance. The cheque no is 277170. The collection no is 42520632. The cheque amount is Rs. 8933.00 rupees .The cheque is sent on 31 July 09 from Satna (M.P.) branch to SBI Wadi (Karnataka). Till today (12 Sept 09 ) the check is not presented at the SBI Wadi (Karnataka) for the clearance . I have been continuously asking the brach - earlier they used to say the payment is not yet made from other bank. when I enquired with the other party, I came to know that the cheque is not yet presented for clearance.

          SBI banks do not answer any query over the phone. I had to send some one from my family to enquire personally ( since I am out of station couldn't visit personally all the times.). But still the cheque is not presented for clearance, I have confirmed with counter party.

          Please advise what action I need to take in this scenario

          With Regards,
          Sanjay Kumar Bhatt
          Assistant Enginner
          UltraTech Cement Ltd
          Mob: [protected]
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          I agree with nivedita, i m born and brought up in sidhi, few months back i approached this branch for educational loan with all the paper formalities done, but the branch manager threw my papers from his desk saying that this branch does not avail educational loan for my course. I again approached to understand why the loan cannot be done? but the second time also mr. branch manager threw the papers, i was so shattered by this act. Please guide me what shall i do? i want to bring this into light and also wanted to make these kind of government employees realise that yes they do have a job security but they are supposed to react in this way. also please guide me how to make complaint against this manager to the higher authorities?
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            [Resolved]

             BHARATHI AENUGULA
            Date[protected]

            To,

            1] Mr Vijay Shanker Director,CBI, New Delhi
            2] Dr. Y. V. Reddy, Governor of the Reserve Bank , New Delhi

            Sir,

            Subject : Crores of rupees is looted by the unit of SBI Cards & Payments Pvt Ltd New Dehi who entertains goondas and anti social elements as recovery agents and inhumanly harassing the innocent public in every possible way while deliberately ignoring the RBI directions, to be presented in the appropriate court as per rule of law in the interest of public justice for suitable punishments - Regarding

            The complainant Mr CK Man Mohan Rao [ HNo 2-6-35 Sikh Road Secundarabad ] SBI Card Account No[protected] as per QL/150/FEB/08/19139 dated [protected] of the unit of SBI Cards & Payments Pvt Ltd New Dehi has already paid Rs 28000/- [ Rupees twenty eight thousands ] to the goondas led by Mr Hari SBI Cards officer Hyderabad Mobile [protected] , is not included in the payments shown by the bogus advocate Mr Rajeev Agrawal Chamber Y -57 & 58 Civil Wing Tis Hazari Courts Delhi 110054.

            The competent local police also reported the fact in this regards. The Ombudsman RBI Hyderadad has also consulted in person and explained the things so far entertained by this team of goondas while ignoring the RBI directions.

            Hence the CBI is sincerely requested to interfere into the issue and register case for appropriate punishments in the interest of public justice.

            With regards

            S/d[protected]
            MJM Reddy
            Exe Reporter
            All India Crime Prevention League
            Santhi Surabhi Complex ASRao Nagar X Roads
            Secundarabad 500062
            Mobile [protected]
            Complaint marked as Resolved Aug 13, 2020
            The matter shall definitely be brought to the notice of appropriate probing authorities for suitable punishments in the interest of public justice.
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              SBI New Delhi,Dwarka Sec-6 — Non clearance of cheque for 22 days [Resolved]

               debashish sen
              This is to compalin about the ridiculous services of SBI,New Delhi,Dwarka Sector-6 Branch.I deposited a cheque for 9000 rupees...
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              [Resolved]

               BALAGOPAL .P
              Reference no: SB[protected]


              Dear Sir,
              This has reference to the Platinum SBI credit card, Ref No.[protected], dispatched thro' Elbee courier. The courier ELBEE refused to hand over the card to me on showing proof with the Ration card.

              I have received your INLAND LETTER CARD which states that any one of the documents listed in the letter can be shown as proof for collection. But to my surprise when the delivery boy from ELBEE came to my residence he refused to accept the Ration Card as proof. Your letter was shown to him but in spite of that he refused saying his office has instructed him not to honour Ration Card. The courier cam e to my house at VASHI, Navi Mumbai to deliver. The boy gave me the number of one Mr. Narayan said till I ask SBI to instruct to e-mail saying that Ration card can be proof for handing over. I told him I have cards from Multi national banks received on the same proof. I even went to the extend of saying as a customer I am going to request SBI to change ELBEE as a courier. He never heeded to my request saying that unless he receives the e-mail it is going to be returned back. I have written my comments on the courier receipt chart as well.

              Request your help to resolve this issue

              Regards,

              Balagopal .P
              Complaint marked as Resolved Aug 13, 2020
              hi

              i got a mail from ICICI bank (i am producing the same here.

              dispatched on[protected] through ELBEE Courier vide air way bill number[protected].

              i not yet received the same.

              please look into this...
              Hi,

              This has reference to the ICICI bank SR[protected] sent the credit card xxxx9013 redispatched on 29-05-09 through elbee courier vide aireway bill no.[protected].At the time of deliver I am not at home.so your elbee courier send me one sms on my phone .they inform me call on this no.[protected] otherwise card will return to ICICI credit card.But that number not responding. So give me another number .My mobile no.-[protected]. so please you deliverd to this at my home address othervise i m not at home so please credit card deliverd my chandigarh office address .Company Name - Megrisoft Ltd, SCF -80, Sec 47-D Chandigarh.

              Regards

              Mohnesh Kohli
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                [Resolved]

                 C Mohan
                Copy of the letter written to executive head, sbi cards attached h/w.
                From,
                C. Mohan, SDE
                Pandeshwara Telephone.Exge,
                Mangalore-575001.
                To,
                The Customer Service Executive,
                SBI Credit Card Operations.


                Dear Sir,

                Sub: billing for non used Credit card No.[protected] – reg

                I have already cancelled my credit card and sent the cut pieces of credit card to credit card operations along with my letter. I have not at all applied for credit card nor used your credit card. I have not also applied for SBI Insurance in writing since I have not received any application for that. Once a man telephonically told that he will send insurance form. After applying only it will be credited from card. But I have neither received the form nor applied for it. Still I am getting Bills for the credit card mentioning Flexi pay etc. So, once again I am requesting you to cancel false billings coming to me in future and stop harassing like this.



                Yours Sincerely,
                Sd/-
                (C. Mohan )
                Complaint marked as Resolved Aug 13, 2020
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                  [Resolved]

                   Arijit Sen
                  Dear Sir,

                  I had a SBI Credit Card ( No-[protected]). SBI issued two cards, one in the name of A.SEN and one in the name of ARIJIT SEN and both the cards had the same number. The card named A.SEN landed up in the hands of Mr Atanu Sen and he used the card and defaulted and without doing anything I landed up in trouble and became a defaulter.

                  Thereafter Mr Atanu Sen settled the account but that didnot solve the problem and increased the worries in my part as I've become a defaulter.

                  Mr Atanu Sen admitted to SBI that he had used the card and I got calls from SBI Gurgaon that I'm not the concerned person but when asked from a confirmatory mail from their part I was deprived of so.

                  Request you to pleae help me in this regard.

                  I have scanned copies of both the cards and a letter given to me from SBI cards which states that as per the declaration of Mr Atanu Sen the amount is payable by him as he has used the card.

                  Regards,

                  Arijit Sen
                  [protected]
                  Complaint marked as Resolved Aug 13, 2020
                  Rakesh Nehra ac.no.[protected] my ATM is lost on 10/04/2015 so please stop my atm & i request to you send my atm below add
                  Rakesh Nehra Panipat Refinery Township Hospital Dadlana Panipat Haryana PIN CODE 132104 MOBILE NO [protected]
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                    SBI Credit Cards — Hell in Using SBI Credit Card, More worst is Customer care just behaving like govt agency [Resolved]

                     T.Satya Kishan
                    Dear Sir,

                    I T.Satya Kishan Unfortuantely I have taken the SBI card in the Period of 2003 and there...
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                    SBI Online Net Banking — Money Debited [Resolved]

                     Neeraj Yadav
                    Dear Sir,

                    I have acct in Sec -2 Noida SbI Bank with net banking enabled. I booked rail ticket at 2nd march....
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                    [Resolved]

                     chinmay garg
                    MY uncle Dr. G.K.sharma he is govt. doctor. he has SBI Master card but he never used it even a single but rent charges has come and when he fills the form through agent and agent does not tell him about the rent but he asked him he denies andsaid there are no rent.He want to cancle it but no bank staff help him .He wants to cancle it immedieately

                    In hope of favourable result . Please help immedieately
                    thanks
                    Complaint marked as Resolved Aug 13, 2020
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                      State Bank of India — Misspelling of Name [Resolved]

                       NIROJ KUMAR MISHRA
                      It is most disappointing to note that till the time of writing this E-Mail I have not got any response from you against my...
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                      [Resolved]

                       pritpal singh
                      i am credit card holder no:[protected]. While applying for card I submitted documents in support of date of birth.My DOB mismatches with the system.As aresult I do not have access to sbi helpline. No one listens at helpline. Immediate action is required, oterwise i will be compelled to withdraw the card. Pritpal singh M [protected] Bank of Baroda karnal Haryana India.
                      Complaint marked as Resolved Aug 13, 2020
                      I am credit card holder no [protected]. While applying for card i submitted documents. My D O B was mismatch on system. As this result i do not have access to sbi helpline no one listen to action immediate is required, otherwise i'll withdraw the card.
                      Anuj kumar dubey mob [protected], [protected] delhi

                      I am credit card holder no [protected]. While applying for card i submitted documents. My D O B was mismatch on system. As this result i do not have access to sbi helpline no one listen to action immediate is required, otherwise i'll withdraw the card.
                      Anuj kumar dubey mob [protected], [protected] delhi
                      Solve my problem as early as possibble

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                        [Resolved]

                         Ramchandra Prasad
                        SUB- Request To Solve the Problem

                        Sir,
                        Hereby I want to inform you that I am an account holder in SBI Mirganj Branch .My A/C No is -[protected]. I have an agency where I need the transasaction of amounts on daily basis to pay the customers and other parties.For this kind of work we need to withdraw the amt on regular interval of time.I am always ready to pay the charges applied by the bank.We appreciate the services of state Bank.But regarding the Mirganj Branch I’m very sorry to say that the service provided at this branch is very troublesome.Specially the Branch Manager of this branch deals us very rudely.He denies openely from giving us money .Even after requesting very
                        Politely he said to close our account. One day he misbehaved with my assistant.Being helpless I am compelled to request you to take a quick action against the Branch Manager because lot of people are feeling much trouble due to the misbehave of him.He also tortures other assistant officers and strictly prevent them to pay us.
                        Sir we all are facing lot of troubles due to this personal aggressiveness of Branch Manager.I’m completely helpless and very shameful to my customers.My business reputation in the market is getting loose because I’m unable to pay them at right time.So I have lot of hopes from you to take reasonable step so that I can survive in the market.
                        For this kind all o[censored]s shall be very grateful to you.

                        Best Regards,
                        Ramchandra Prasad & Co.
                        Uttar Mohalla , Mirganj
                        Gopalganj(Bihar)
                        A/C No is -[protected]
                        Complaint marked as Resolved Aug 13, 2020
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                          [Resolved]

                           SUMAN CHATTERJEE
                          TO
                          THE MANAGER,SBI CREDIT CARD,
                          Dear sir, I have an S. B. I.card holder and I am also an SBI Employee,I have deposited my outstanding last 09th of Feb.2008,(and 9th was my last due dt.) that is RS8151.00P.on your cash collection center, CALCUTTA 700020.Nizam Palace,my receipt no. was10769940,Book No. was215399.
                          CASH COLLECTOR, told me,that,the above cash should be deposited within 11th of FEB.2008.YOUR PH.banking officer also told me on9thfeb,evening that the intt.and late feewill not be lodging.But unfortunately,when I received the next statement,(st.dt.20feb,2008),it showing that the above amt.RS8151.00is deposited on14thfeb,2008.and late fee is lodgedRS393.26,interest charges on purchase also lodged RS196.53. But which way it was deposited at14th ??? Please rectify the matter immediately other wise I will not pay your mistek, and discontinue the card immediately, MY CARD NO.IS [protected].My email ID [protected]@yahoo.co.in with regards, SUMAN CHATTERJEE.
                          Complaint marked as Resolved Aug 13, 2020
                          dear sir
                          im not satisfied with your service becouse salesman of your ajency says me that there is no any charges will be imposed to you but now some one is calling from recovery agency i did not buy anything from this card
                          so i reqesting to you icant pay this amount wihout using my card so pl discontnue this card with immeadiat effact my card no is [protected].

                          from
                          rajendra lal ral
                          card holder
                          TO
                          THE MANAGER, SBI CREDIT CARD,
                          i am not satisfied with your service there is no any charges will be imposed to you but now some one is calling from recovery agency i did not buy anything from this card
                          so i requesting to you i cant pay this amount without using my card so pl discontinue this card with immediate effect my card no is [protected].

                          from
                          satish thorat
                          card holder

                          SBI Credit Card — not satisfied with service of credit card statement.

                          Dear sir
                          this is to inform you that i am a statebank credit card user .I had rasister so many complaints regarding statement that i have not recived statement on time so i can not pay my outstanding amount on time . i am not interested to continue my card so this my request to you kindly canciled my card &collect resinable amount as soon as possible

                          thanks
                          rajsrivastava
                          cardno.[protected].
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                            State Bank of India — No contact number to reach out to [Resolved]

                             rekha86
                            Hello,
                            I too faced the same problem with SBI. This being India most largest bank... do not have a phone number where...
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