State Bank of India [SBI] Complaints & Reviews

I have Rs.600000/- Housing Loan from SBI. I am paying a regular EMI since 2009. All of a sudden, yesterday I received a policy paper from SBI General Insurance stating that an amount of Rs.5353/- has been deducted towards the payment of the home insurance premium. I have never opted for any kind of Home Insurance Policy. At first, I was unable to understand how the amount got debited from my account when I have never issued any cheque. Later,...

Concern Team,

I have taken a Home Loan from the SBI & now suffering from Personal Financial Conditions as well as Mantel Harassment from the SBI Staff of VASANA(Ahmedabad) Branch and RPAC Team.

I have taken a Home Loan from SBI on 06/09/2010 & Loan Account No. [protected] of Rs. 7,83,000/- is since September i am regularly paid my EMI on Time without Fail.

The Project is Under Constructed so the Payment of Rs. 5,91,252/- has been release to the Builder out of My sanction Amount Rs. 7,83,000/-, now i am suffering from Financial Problems at present i am not able to Continue the Loan, so i am cancelling the Flat, as a Genuine Customer i have arrange a fund from my Relatives to Close the Loan.

I have gone personally to My Home Branch "VASANA" ON 11/03/2013 to Pre-close my Loan & i have met the Branch Manager "Mr. Sonigara" & spent the time from 10.30 AM to 1.15 PM at Bank & given the Request for Pre-closer of Loan in written. but i have not received any proper response from him & i have to go to the RACPC office Ahmedabad to Resolve my Problem, i have reached to the RACPC office at 1.40 PM & still waiting till 3.00 PM for the positive response from the RACPC Team but again i am disappointing with the Staff Behavior, i have met the "Officer Maintenance" in the RACPC office & they have given me the Outstanding amount of Rs. 5,14,587/- but my outstanding amount shown in my statement was Rs. 5,04,359/- & after my so many verbal request they are not given me the Calculation or Bifurcation of the Amount Rs. 5,14,587/-.

There are almost 9 working days have been passed but there are not any written Reply has come from the Branch as well as RACPC Team,

Now the Branch Manager Has given the Information to me on 18/03/2013 that the Clean Interest of 17.95% will be charge on Outstanding amount from Disbursement Date to Till Date so pls. request you to guide me on the same & give the reply as early as possible. SBI Has given me the document Copy but the same clause has not mention in the Documents which provided to me as well verbally not given me the Knowledge of the same.

I am requesting you pls. look in to this matter & give the Reply on Urgent Basis as this is the Last Hope for Me.

Sanjay V. Thakkar
Cell:[protected]

RESPECTED SIR I HAVE MY SALLARY ACCOUNT IN SBI AIR PORT BRANCH, WHERE I HAVE SUBMITTED MY REQUISITION FOR PERSONNEL LOAN ON 11 MAR 2013 AND I HAVE REQUESTED TO BRANCH MANAGER FOR EARLY CLEARANCE AND HE TOLD ME THAT BY 23 MARCH YO WILL GET YOUR AMOUNT IN YOUR ACCOUNT. BUT WHEN ON 20 MAR I WENT TO DO QUERY FOR THE SAME THEN I FOUND THAT MY APPLICATION FORM STILL KEPT WITH THE BRANCH MANAGER. SO, KINDLY SUGGEST ME HOW I CAN GET MY LOAN IMMEDIATELY BECOUSE I HAVE CRITICAL URGENCY KINDLY MAIL ME ON [protected]@GMAIL.COM

I want to open a public provident fund account at State Bank of India, Manicktala Civic Centre Branch. But they forced me to open a savings account before opening the provident fund account. They also said that there is no second choice for it. But when I asked them to show me the rules about it, they didn't show me anything about it and verbally keep pressure on me.

Please help me about this case.

Respected Sir, Myself Bir Singh Sirova, I have a saving bank account in State Bank of India, East Park Road, Karol Bagh Branch. Sir, I am lived away from my service branch in Najafgarh 8-9 months ago. Sir, last Monday 18.03.2013 I tried to deposited some money in SBI branch near my residence. I am visited in three various branches such as Najafgarh branch, Kakrola Mor branch and Mohan Garden branch. But they could not deposited my money. Firstly I visited Najafgarh branch the bank staff told me that the counter for the cash depositing of non-home branch is not open today. Then I visited to Kakrola Mor branch, the staff could not deposited my cash, by the reason that this is newly open branch and they not accept cash for non-home branch. Finally I went to Mohan Garden branch, its staff told me that we deposited non-home branch cash at 2.30 p m. I am wait there from 11.00 a m to 2.30 p m but the counter could not open till 2.50 p m and when the counter open, the person who received the cash, inform us that the server of the bank is down. I am wait atleast 30 minutes but the server is not working, then I return back without deposited cash. Sir, It is so difficult to deposite cash in other branch of same city. please give the instruction to the banks

Dear Sir,

I am regular user of SBI Credit card , I always pay partial or full payment towards my outstandings.

From last 2 - 3 months , SBI charging me unnecessary fees named as late payment fees and over limit fees.

I registered complaint last month also , after that complaint they reversed late payment fees of INR 750 but

in VERY next statement i.e generated on 17 MARCH 2013 SBI AGAIN charged me late payment fees of

INR 750 and THEY ALSO CHARGED OVER LIMIT FEES OF INR 500 IN SAME STATEMENT.

Resulting in a very high amount, Being from a middle class family unnecessary charge of 750 and 500 is very big amount for me.

Kindly instruct SBI Credit card to reverse LATE payment fees of INR 750 and OVER LIMIT fees of INR 500

charged on my account in statement GENERATED ON 17 MARCH 2013.

I shall be thankful to you for this,

PAPPU SHARMA ,

SBI CREDIT CARD NUMBER - [protected].

I used ATM of BOB at Halol Dist Panchmahal on dated 1.1.2011 and due to any reason, I have not get 10,000/- but this amount was deducted from my account. My account is in SBI Halol having account no [protected]. I complained to SBI, BOB at Halol and RBI in Ahemdabad and also demanded to verify the matter by CCTV camera. I asked RBI under RTI on dated 5.11.2012/2.1.2013 for subject matter but till today I have not recieved required information from RBI Ahemdabad.

I did many correspondence with above offices but it is regretted to say that the matter is not resolved.

Respected Sir,
I am Hiranmay Banerjee, my saving account no is[protected] in Uchalan Bank(IFS Code - SBIN0014065). My previous mob number is lost so I change my mobile number online and submit Mobile Number Approval Form at branch, which reference no is EHS[protected]. But it not change yet. My current mobile no is[protected]. Please help me to change my number otherwise I can not use my account to add or transfer money.

I hope you will solve my problem.

Thanking You.
Hiranmay Banerjee

Dear Sir,

I am a SBI Credit Card Holder. I have been awarded with Shop and Smile reward points on the usage of my card. I want to accumulate more points then i want to go for redeem. But meanwhile as a result, I have been losing certain number of points on a monthly basis even I am not redeeming. Kindly, please restore my lost points and please elaborate the correct process to redeem the points and give the chance to get our benefits.

Why should I loss unnecessarily without redeem.

Thanks and Regards

Murthy PN

Hi All,

I Kishor Chillal resident of navi mumbai is being billed for SBI credit card which I have never recived so I would like SBI to stop sending me such Wrong Billing statemnet on immediate basis

I have requested 4 times through mail to issue me the me the Interest and Principle Paid Statement

1st mail - Feb 6, 2013
2nd Mail - Feb 12, 2013
3rd Mail - March 10, 2013
4th Mail - March 12, 2012

I have send a request to RACPC - Coimbatore on 10.03.13 but on 11.03.13 I got a call from that office stating that your branch only will provide the certificate, please do the needful and send the Interest and Principle Paid Statement as soon as possible soft copy through mail and hard copy thru post or courier. I have contacted the SBI Race Course Branch Through Land Line but no one is picking the call at all. The RACPC Coimbatore Officials gave the mobile number of the branch but unfortunately i missed the number.

Last year the same was deliverd to me the next day. I dont know what happened this year.

My loan Number is[protected], SBI, COIMBATORE - RACE COURSE BRANCH, BRANCH NO 07940

Dear sir,
I had changed my user id and password after activation of my net banking
but now i forgot my password please regenerate it and forward it
on my e-mail address mentioned bellow.
A/C NO:[protected]
BRANCH:SBI MADURAI.
MAIL ID : [protected]@yahoo.co.in

I, Joseph Dinesh holding an SBI savings bank acc. in vokkaligara Tumkur branch. I deposited Rs.14,000 in cash deposit machine on Feb. 19 2013. But after accepting all cash I got a slip stating your transaction was rejected. So, I went immediately and complained to the bank stating the above. But now they are saying after checking all, sorry we dont have any excess amount with us, we cant help it. Though I was waiting there for more than...

To,
The Concerned Authority,
Consumer complaints Cell

Sir,

I Mr. S Prabhakar, a credit card holder (Credit Card No. [protected]) of SBI where I have used my credit card exceeding the limit of Rs.30000/-. My card was blocked/ de-activated by the banker. I have hereby cleared all the outstanding in this regards with respect to my credit card on 26th & 28th FEB 2013 with the following Amounts: Rs. 35370+600=35970 and even till date my credit card is not yet activated by the Banker.

I have a query in this regards, If i have to dispose the card after use, i can do it. But as a genuine customer, i have paid all dues with all the penalty charges so far utilized by me. Then as a customer is it fair for the banker to trouble the consumer even after clearing all the payments?

I have logged many complaints in this regards with the customer care and never got a positive response. Where their answer was, it would take min 15 working days to consider the card for activation.
Complaint No.[protected]

Kindly consider the request on a very priority basis and do the needful.

Awaiting for your positive response.

S Prabhakar
+91 [protected]

MY ATM PIN WAS TO REACH ME IN 10 DAYS. NOT YET REACHED/RECEIVED.
DETAILS:
NAME: RAVI MYER
CARD NO: [protected]
ACCT NO: [protected]
CARD RECEIVED ON: 25 FEB 2013
PLEASE DO SOMETHING

Sir,
I have just received a bill for cc noxxxx xxxx xxxx 4273.
I do not have any c card from sib what so ever. The name to which it is billed is not my name and I do not appreciate getting bills which make my Bp shoot up.
In 2011 I had been approached by an employee of Sbbj who talked about a convenience card which sounded very helpful,so I had agreed to it. But after two or three months when I started receiving bills without ever seeing the face of the card, I approached the gentleman and asked him to cancel the card.
Idid so in writing and I have a copy of the same. He assured me that the card would be cancelled and sure enough ,I got a letter from the cc that my card had been cancelled But, after almost a year i am again receiving bills .Kindly do something about this.

Sushila

Hi,

I am having SBI Savings Bank Account(Account Number-[protected]) at following Branch:-

STATE BANK OF INDIA

OM PLAZA,MAWANA ROAD ,MEERUT ,PIN - 250 002

State: UTTAR PRADESH

District: MEERUT

Branch: GANGANAGAR, MEERUT

IFSC Code: SBIN0004422



I applied for SBI Internet Banking by duly filling the Internet Banking form and giving it to the Branch Manager Mr Singhal.The Manager asked me to come after 2 weeks because he was on leave for next week.I went there after 2 weekds and asked if the Login id and password has been generated for the Internet banking account,but manager said that he had lost the form and it was not processed.

After some days I went to the same branch again and gave the new form again to the manager after filling it.The manager said me that I will get an email confirmation regarding the same in 3-4 days.10 days passed since then,neither I got any email nor I got my Userid/Password.I went to the branch to get an update on this but he told me that “Your account is inoperative,you have to do some transaction on your saving account like withdrawl to get it operated”.He asked me to do it next week as the cash counter has been closed.

I went to the bank next week and after filling the Withdrawl form I gave it to the staff person.The staff person said your signature is not matching please talk to the branch manager.The manager gave me a form and said me to fill the latest personal details with address proof/id prood attached,so that details can get updated in the database.I gave the dully filled form with attached documents to the staff person and he said me that It will take 3-4 days to get details updated.

So I went to the bank next week and enquired on the same.The same staff person said me that your account is a Joint account with your father.So they need my father details and documents also.I gave them my fathers document also.The staff person said me to come after 2-3 days.

I went to the bank after 3 days and asked whether the details have been updated or not.The staff person answered “No your details cannot be updated as your account was transferred from hardwar to meerut branch 2 months back but your fathers account is still in hardwar.You have to transfer your father’s account to the same branch to proceed.”

Please let me know what to do in this case because the problem is I have been to the branch again and again almost more than 50 times but the SBI Bank staff is not ready to help me.Neither they are co-operative nor they are doing anything to get anything done.I am very disappointed with this,I have accounts at 2-3 other banks but I have never seen a Bank staff like that.They are telling everything in installment,it has been 2-3 months now but still I am struggling to get my internet banking form processed.If they could have told me to do everything at one go,I could have done everything in 1 week.But 3 months has passed and I am fed up and disappointed to go there.

Please help me to solve my issue.I will be highly pleased.



Regards,

Faiz Ahmad

respected sir/madam

i have transfer my A/c from SBI hongasandra branch bangalore68 to musiri branch ago 8 months . but unable to case deposit in my A/c when other sbi branch and message alert is not coming my cell no so i have many troubles . pls trasfer my cif no sir/madam.

Regards
N.Rajkumar
A/c no [protected]

From,
Maroju Vijay Kumar
A/C No[protected]
Credit Card No[protected]

SBI Cards was purchase amount of Rs.40000/- (forty thousand only) 01 July2012 (SONY COMMUNICATIONS AN HYDERABAD IN). I called the customer care of SBI credit cards for requesting the conversion of Rs. 40,000/- into equal EMIs and the same was accepted, as told by customer care executive, but it was not done on ground. Since then I am in the process of calling and requesting for the same but every time i get only assurance and nothing worked in actual.
I paid minimum amount well in advance every months(14360/-). So that my request can be processed but again the SBI Cards slept over it and nothing happened on ground. Along with this problem SBI Cards kept auto debiting the amount from my SBI salary account which was dishonoured and penalty was imposed on me.


thanks and regards,
M.Vijay Kumar
Mobile No. [protected]

Today I have received a message on my cell no. [protected] through BX_ATMSBI "Thank you for using your SBI debit Card 622XXX8301 for withdrawing Rs. 1000/- from ATM S10F[protected] at S10F[protected] GHAZIABAD with txn#8762"

Please note that I have neither open any account in SBI till date nor I have got issued any debit card from SBI. Kindly check the details at your end and make sure that my name and cell no. should not be misused.

You are also requested to know us the identity of the person who is using the above card by misusing my cell no. and identity.