FRAUD DUES RAISED BY S.B.I CREDIT CARDS SERVICES
To, Dt:20.03.12
Consumer Court
Sub : Complaining about discrepancy raise through S.B.I
credit card service officer asim sinha
Ref: DLN_LA_FEB-12_869
My Credit Card No:[protected]
Vide A/c No:[protected]
Respected Sir,
This is to be informing you that I Mr Om Prakash Jaiswal was a Credit Card Holder of S.B.I Credit service and my credit no and a/c no which is mentioned is above.
On 9/9/03 a S.B.I card statement was send by me through courier.
In statement it was showing that my total amt due is 14155.76 till DT: 27.8.03.
On 19/09/03 a phone call was made by the S.B.I cards service which they have inform me that I have a due in my credit card & I tell them that at present I cannot make the payment to you because in my business I had a huge loss and then tell me that they will exempt all the additional charge except the due. Then I make the payment to them. The details are given below:
Date Particulars Amount
Total Dues 14155.76
1. 16.08.03 Cheq No:[protected]
VIA U.B.I Bank
2. 28.10.03 Cheq No:[protected]
VIA U.B.I Bank
3. 14.01.04 Cheq No:[protected].76
VIA U.B.I Bank NIL
When I made the 3rd payment on 14.01.04 along with the cheque I attached a cancel application of credit , destroyed my credit card into pieces in envelop and drop into the S.B.I credit card drop box.
After that I call in S.B.I cards helpline and inform them that I have clear my all dues which you have raised against me.
Again on 26/08/05 a letter was send by S.B.I credit card service through a court notice Ref no: SBI/CAL/ CASH CARD/ CONC/LOT-12/236 issued by Kholi & Sobti Address :A-59A, FIRST FLOOR,LAJPAT NAGAR-II NEW DELHI-110024 (Advocates & Solicitors) claim by their agent Mr Rajesh Prasad ADDRESS ( SBI CARDS AND PAYMENTS SERVICES PVT LTD, STATE BANK HOUSE,11 PARLIAMENT STREET, NEW DELHI-110001 as a conciliator for an amicable settlement.
In the notice they have mentioned that sir in you’re a/c there is over due a sum of Rs 16560.80 dt 26/08/05 and you have to come on 11/09/05 between 10am to 5.00pm near 33 Tollygung Circular Road Sitel Sadan Building ground Floor Near Rain barati Service station (petrol Pump) Cal-53.
There was a huge crowd and long line along with them they were standing with local police and gunda.
When our number came then the agent look into the system and inform that by mistakenly we have issue this notice and we are extremely sorry to interrupting to you and you have no due to paid your all due over dues all are clear.
Again on 10/02/12 a letter is issued by Leagum associates ADDRESS ( 457, WESTERN WING TISHAZARI COURTS DELHI-54 for settlement through S.B.I Cards officer Mr. Asim Sinha HEAD OFFICE ADDRESS ( SBI CARDS AND PAYMENTS SERVICES PVT LTD, STATE BANK HOUSE,11 PARLIAMENT STREET, NEW DELHI-110001) AND BRANCH OFFICE ADDRESS (234/3A, AJC BOSE ROAD, S.M.C FORTUNA BUILDING 3RD ,KOLKATA, WEST BENGAL LAND MARK:CAMAC STREET & AJC BOSE ROAD CROSSING) LAND LINE NO:[protected] MOBILE NO: [protected] that your total over due is Rs 1,22,733.39/-
First of all I cannot understand that what is the purpose for sending me this letter because when my credit limit is Rs.25000 how the due would be Rs.1,22,733.39/-
Secondly, their staff and employee are not permanent they all work here for short period because if they work actively then you wouldn’t issue the notice by Leagum Associates.
Thirdly when I have destroyed my credit card then how can the amount would be Rs.1,22,733.39/-
Fourthly, when my dues and over dues all are cleared then why won’t they issue me a declaration and surrender certificate mentioning that my all dues and overdues all are clear and you have surrender your credit card.
Fifthly, they are not sending me my credit card statement.
I hope that by reading this application you will do the need full and considered my application.
Your co-operation will be soliciated .
With Best Regards
Thanking You
Yours faithfully.
Om Prakash Jaiswal
Note: Further any quries you freely mail me into my e-mail I.D- dkgfuincat.[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved
We regret the inconvenience you have faced.
We will get in touch with you soon to further address your concern.
Sincerely,
SBI Card Cares