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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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A
aniltce
from Jind, Haryana
Apr 1, 2012
Resolved
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Address: Jhalawar, Rajasthan

I am here just to suggest SBI to speed up their service pace, SBI is popular and successful only because people are compelled and bound to deal with them ,. if they get a chance each n every person will get away from this bank , of course except its employees. The time ratio of SBI to other private bank in any service is around 10:1, we walk to the bank with minutes in hand and return without any results, its like we should take a full day leave even for a smallest of deposits to be done. Dear SBI please understand you will exist until people are bound to deal with you, once its gone you will wiped off the map, we are 21st century give us that speed , sorry to say you are still 15th or 16th century
Aug 13, 2020
Complaint marked as Resolved 
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    V
    venkiti
    from Chennai, Tamil Nadu
    Apr 1, 2012
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    Address: Palakkad, Kerala

    i want to cancel my sbi credit card,my self KRISHNA RAJ .S my sbi credit card number is([protected]) and i cleared my all dues.
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Customer,

    Thanks for talking to us.Hope your queries have been responded.Please call SBI Card helpline for any further assistance.

    Yours Sincerely
    SBI Cards
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      S
      SSWAMIYAPILLAI
      from Chennai, Tamil Nadu
      Mar 30, 2012
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      Address: Chennai, Tamil Nadu

      FACED THE PROBLEM WHILE DOING THE TRANSACTION USING SBI CREDIT CARD,ORIGINAL DATE OF BIRTH DOESN'T MATCHED WITH YOUR BANK RECORDS.

      FOR THIS HERE I ATTACHED MY SCANNED COPY OF LISCENCE,PLEASE UPDATE MY DATE OF BIRTH IN YOUR RECORDS.

      THANKS/REGARDS

      S.SWAMIYAPILLAI.

      MOB.NO:[protected]

      E-mail : [protected]@gmail.com
      Dear Customer,

      We regret the inconvenience you have faced.
      We will get in touch with you soon to further understand and address your query.


      Sincerely,
      SBI Card Cares
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        D
        Dharam Vir singh
        from Moradabad, Uttar Pradesh
        Mar 29, 2012
        Resolved
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        Address: Uttar Pradesh

        From Dharam vir singh
        To, the manager Statae Bank of india
        Ekta nagar Branch
        Bareilly
        respected sir,
        Reference:TDS receipt A?C no [protected]
        1: maturity amount has not been shown in TDS receipt due to which confusion created at the time of deduction.
        2: according to inquiry made from bank authority for submission of FORM 15 H they directed that form 15 h will be submitted march to march,since form 15 h submitted on[protected].
        3:the said FD renewed on 27 feb 2012.and form 15 h submitted on[protected].but roughly amount 22000/- has been deducted from matured amount without considering form 15h.
        it is requested ,kindly examine the matter and deduct amount should be credited to my saving account bearing no.[protected]-3.,kindly inform me throgh mail id.
        Mail id is [protected]@rediffmail.com
        thanking you
        yours faith fully
        Dharam vir singh
        [protected].
        Aug 13, 2020
        Complaint marked as Resolved 
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          E
          eruvelil1950
          from Thiruvananthapuram, Kerala
          Mar 29, 2012
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          Address: Thiruvananthapuram, Kerala

          My SBI credit card was debited with RS 1495/ on account of CPP assistance.The amount was charged without my consent and I complained against charging the amount..Please withdraw the charge and credit my account with RS 1495/. I Have already paid the amount on due date.I had already complained about the illegal chrging of the amount.
          Deails
          SBI card No.[protected]
          Mob.No. [protected]
          Amount charged
          Rs 1495
          Please note that I don't want your CPP assistance.
          PL.convey your favourable reply
          JOSEPH SEBASTIAN
          Dear Customer,

          We regret the inconvenience you have faced.
          We will get in touch with you soon to further understand and address your query.

          Sincerely,
          SBI Card Cares
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            D
            drsankalp
            Mar 29, 2012
            Resolved
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            Address: New Delhi, Delhi

            everytime i try to make payment via my SBI debit card online sbi it says this "pg.onlinesbi.com took too long to respond." but i am still making payment with IRCTC to book my reservation but with everything else it just does not open..please suggest something..this had been happening for the last 10 days.. please suggest something anyone.. i'll be more than obliged.. all my work have come to a halt coz of this.
            Aug 13, 2020
            Complaint marked as Resolved 
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              P
              praveen pokhriyal
              from Delhi, Delhi
              Mar 29, 2012
              Resolved
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              Resolved

              Address: Delhi

              Dear sir, SUBJECT- MISGUIDING AND MISBEHAVE
              I would like to bring it to your notice that my bank account is in your SABHAPUR (Delhi) branch since 10 year and my ATM was blocked due to some problem I visited the branch to resolve this problem the assistant branch manager told me to submit the KYC form along with your proof otherwise we will close your account also.Today on 28th march I visited again in the branch along with the document I showed him the Election I-card and Pan card for support of proof of identity and address but he denied to accept the Election I- card as a residence proof and told me that you also get the electricity or telephone bill .I argue with the manager why you are not taking Election card as a residence proof he behaved me rudely and finally said you fill the KYC form but the person sitting on BANK ASSISTANT post mentally harassed me and instead of given me KYC form unnecessarily he given me the one page of new account opening form .I gone with this form to assistant manager room he told that this is correct form you fill this he support the assistant then I fill this wrong form he asked me that get the guarantor signature for witness they misguided me by giving me wrong form and wasted my valuable time. I come back along with this form why this happened with me I don't know why they behaved me so rudely.
              Thus I request you to kind please look in to this matter seriously because the person sitting on Assistant manager and Bank assistant higher post is misguiding the customer rudely why they are sitting on assistant manager post who doesn't know the meaning of ASSISTANT and how to assist the existing customer.
              I hope you will entertain my problem on prior basis and take official action against them.
              Thanking You

              ASHA
              account no.[protected]
              ph.[protected]
              address N-17 C-2 dilshad garden
              delhi-
              Aug 13, 2020
              Complaint marked as Resolved 
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                P
                puru131
                from Jaipur, Rajasthan
                Mar 28, 2012
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                Address: Jamui, Bihar

                i am using Online Banking facilites of SBI, Unfortunetly i forget my mobile so i could not receive instant Password
                during online transaction.I am staying out satation thatswhy could not reach out my home branch to update Mobile number, is there any option to update contact ???? plz suggest. other branch are not responding positively.
                please change my contact no from [protected] to [protected] for credit card no. [protected]
                change of contact no.
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                  K
                  Khadye
                  from Mumbai, Maharashtra
                  Mar 28, 2012
                  Resolved
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                  Resolved

                  Address: Mumbai Suburban, Maharashtra

                  I am doing purchasing on my credit card No.[protected] and on doing the purchases I am getting reward points on the same. But SBI Credit card authority is not allowing me gather 2000 points which can be redeemed to get good rewards. They are reducing my points after reaching to 2000 points and hence it is not possible for me to accumulate 2000 points at a time.

                  They are offering gift for 2000 points, but not allowing me to accumulate 2000 points as they are automatically reducing the points before it reaches to 2000.

                  You are requested to look in to the matter, as it is cheating to the people.

                  With regards,


                  Suryakant Khade
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir

                  I use SBI creditcard. I have accumulated 7907 Reward points. In my August bill I found Opening balance (points) as 7907 and Closing balance (points) as 3589. Nothing was redeemed by me. When I enquired with the customer care help line I was told that 4318 points have EXPIRED. I was shocked to know that if I don't redeem my Reward points within 24 months it would expire. I hold other credit cards but to my knowledge none have this kind of policy. Even assuming these conditions are mentioned in the Terms and conditions (usually in 2 points font size) I find this to be unfair trade practice. If SBI does care for the customers they should have the courtesy to call and advice the customer or atlest an email to redeem.

                  Is there a way to get back my 4318 Reward points which is about RS 3300 !!! :-(

                  A.V.Bhaskar
                  Chennai

                  Reward points — Reduction in reward points

                  I have accumulated 1141 reward points till June 2008. After June I have not received any statements. Today when I have informed yr Customer Care services that I wish to redeem my reward points I was informed that my reward points is 679 and also informed that points before 24 months are deducted from my total points without any intimation. More over, no where it is mentioned by you that the reward points are valid for 24 months only. I am an SBI credit card holder for the last so many years and I have not yet redeemed any points, neither it strike me also. Pl advise how can I get back my points and redeem it.
                  In May 2008 I have applied for redemption of 2400 reward points which was supposed to be delivered to my address. I did not receive any such voucher till date. When I lodged a complaint regarding this customer care people said that it was delivered to some “Mr. Chandar” at my address but there is no such person. Till now I have lodged so many complaints the details are below:

                  Date Complaint No
                  09/09/2008 [protected]
                  05/11/2008 [protected]
                  21/11/2008 [protected]
                  25/11/2008 [protected] was assured for reintating of points
                  09/01/2009 [protected] Spoken to Ali assured that someone will call on 10jan09
                  16/01/2009 [protected] Assured for a call back by today evening
                  21/01/2008 Spoken to Supervisor Ms Ekta ssured for delivery of gift within 7 days
                  03/02/2008 Mr. Sunil Kumar Singh Assured for a call back to 4th feb 2009 noon.

                  They are saying the gift has been delivered but no one in my home has received the gift.
                  Ref: credit card no. [protected]

                  I have been using your credit card for last many years. I have observed since last one to one and half year that you are gradually withdrawing many options under reward points one by one making it unattractive to use your credit card. May I know the reason for the same as I find that this is becoming one of the detterent factor in using credit card of yours.

                  SHRINIVAS BADE

                  Credit Card — Reward Points

                  My reward points from ICICI credit card to imint cards was transfered without any information to imint card. The imint ward was not provided to me till now and no one from ICICI is taking care for this.
                  This case happen for my two credit cards.
                  Dear Mr. Kumar,

                  Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

                  We will be glad to assist you.


                  Regards,

                  Nazia Sayeed
                  Office of the Nodal Officer
                  ICICI Bank
                  I recieved an SBI gold card in the first week of Oct-10. In the covering leetr for this card it was written that "Get one thousand reward poins on first purchase. shop Rs 1000 or more within next 30 days and ger additional 1000 bonus reward points"
                  Accordingly I made purchase of more than 1000 but I am still to recieve bonus reward point" The covering letter is attached herewith.
                  My card no is XXXX XXXX XXXX 6430

                  Awadhesh Kumar
                  Navi Mumbai
                  Dear Customer,

                  We regret the inconvenience you have faced.
                  We will get in touch with you soon to further understand and address your query.


                  Sincerely,
                  SBI Card Cares
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                    M
                    murliy
                    from Mumbai, Maharashtra
                    Mar 28, 2012
                    Resolved
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                    Resolved

                    Address: Prakasam, Andhra Pradesh

                    I paid 180 rupees challan at State Bank of India for APSPSC yesterday and Journal number given is:[protected]. Challan Number: [protected]
                    But when I try to fill the form using this Journal and Challan error I am getting this error:
                    Please check the Journal No., and date. If you have entered Journal No. and Date as marked on the challan, please contact the SBI Branch/APOnline Centre where you have made payment and get correct Journal No. and Date."

                    Please help me as the last date is 29/03/2012
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    same case for me also . Please some body help us .
                    I paid 100 rupees challan for APSPSC yesterday and Journal number given is:[protected]. Challan Number: [protected]
                    But when I try to fill the form using this Journal and Challan error I am getting this error:
                    Please check the Journal No., and date. If you have entered Journal No. and Date as marked on the challan, please contact the SBI Branch/APOnline Centre where you have made payment and get correct Journal No. and Date."

                    Please help me as the last date is 05/04/2012, but they have said that vshould on next working day
                    I paid 180 rupees challan for APSPSC yesterday and Journal number given is:[protected]. Challan Number: [protected]
                    But when I try to fill the form using this Journal and Challan error I am getting this error:
                    Please check the Journal No., and date. If you have entered Journal No. and Date as marked on the challan, please contact the SBI Branch/APOnline Centre where you have made payment and get correct Journal No. and Date."

                    Please help me as the last date is 07/04/2012
                    oh my God Sbi is also fraud ...
                    I paid 525 rupees challan for United India Insurance Co.Ltd today and Journal number given is 61230 .Account No.[protected].
                    But when I try to fill the form using this Journal no I am getting error.

                    Please help me.
                    Hi dudes, I tried in google chrome, i got the same error "Please check the Journal No., and date. If you have entered Journal No. and Date as marked on the challan, please contact the SBI Branch/APOnline Centre where you have made payment and get correct Journal No. and Date."", but i tried in
                    internet explorer and it worked fine !!!

                    you also please try in differnt browsers, if still doesnt work, then delete cookies in the browsers and try again ...
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                      R
                      Rajenderdhukia
                      from Delhi, Delhi
                      Mar 28, 2012
                      Resolved
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                      Resolved

                      Address: Haryana

                      Atm pin not received
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      i had applied for a ATM card on sept.2008 and got my card on dec.2008. but after five month do not get my pin no. as per branch accountant instruction i have applied for new pin on 19th march 2009.but after 25th days i do not get my new pin. when i applied for new branch accountant says that for new pin he will take 50/ Rs.and now he say s that if i arrange 200 Rs. then i can get new pin and ATM card with in a month i do not understand whats the matter. sir if you are not able to give ATM card facility to your consumer tell then i shall go to another way. my a/c no.[protected]. branch name NHPC GERKAMUKH. Dhemaji. Assam.Pin 787035
                      i had applied for a ATM card on january2009 and got my card on .feb2009. but after 3 month do not get my pin no. as per branch accountant instruction i have applied for new pin on 16th may2009.but after 20 days i do not get my new pin.. sir if you are not able to give ATM cum debit card facility to your consumer tell then i shall go to another way. my a/c no[protected].. branch name GAMPALAGUDEM KRISHNA(DIST), ANDHRAPRADESH, Pin 521403
                      Please check the following details. I opened a new savings A/C with SBI and i have not received the ATM Pin till date and now out of no where SBI has debited my A/C for a duplicate ATM.

                      1) 2 written applications submitted in Branch.
                      2) Online complaint submitted on 6th June. Complaint ticket number : CC[protected].
                      3) Mail sent to Chairman, DGM SBI on 6th July.

                      But seems that everything is falling on deaf ears. Next option would be consumer court.
                      Respected Sir,

                      I am originally a resident of Howrah. I have an account (No. [protected]) in Salkia (01414) Branch of State Bank of India. I received my debit card within 10 days of opening my account in September 2008. But I did not know that the PIN had to be collected from the branch. So the bank destroyed my PIN after one month, as per their policy.

                      But the problem is, I have joined IIT Delhi as a B. Tech student, and really need my ATM card to work. I applied for a Duplicate PIN in the branch and gave an authorizing letter to my father to collect the same from the branch, but the branch refused to give it to my father. They had earlier assured me that they would give the PIN to my father if he had an authorizing letter. They have also destroyed the Duplicate PIN.

                      I would be really grateful if the PIN could be delivered to my home address or my IIT address, or if it would be issued to my father, or if I could collect it at the IIT Hauz Khas Branch of SBI.


                      Thanks and regards,

                      Sreyansh Agarwal

                      Residence : 1st Floor, 7 Dr Abani Dutta Road, Howrah, West Bengal, PIN - 711106

                      IIT Address : Room WC - 12, Shivalik Hostel, IIT Delhi, Hauz Khas, New Delhi - 110016
                      It is to submit that My accound No. is [protected] of Chuttugunta branch, Guntur city. I applied for ATM card and I have received same on 03.11.2014 but the ATM PIN did not received so far. please provide ATM PIN to me as early as possible to continue my transactions.
                      It is to submit that My account No. is [protected] of Chuttugunta branch, Guntur city. I applied for ATM card on 21.10.2014 and I have received the same on 03.11.2014. After receiving of my ATM Debit card I went to my mother branch Chuttugunta, Guntur City on 05.11.2014 and again on 07.11.2014 but the Bank officials replied that the PIN of ATM was not received so far.
                      Hence, it is requesting that please provide ATM PIN to my Debit card as early as possible to continue my transactions respectively.

                      Thanks and regards
                      T. Raghavavulu,
                      Mobile No. [protected].
                      D.No.[protected]/90/4,
                      7th Line, Hanuman Nagar,
                      Nallapadu road,
                      Guntur city -522004.
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                        R
                        rohitdobhal
                        from Naini Tal, Uttarakhand
                        Mar 28, 2012
                        Resolved
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                        Resolved

                        Respected sir,

                        I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

                        Details of my account:
                        Full Name :Rohit Dobhal V
                        A/c with SBI INDORE,MHOW(MP)
                        A/c No. is [protected]

                        Thanks & regards,
                        Savio Charles
                        +91 [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          G
                          Gajanan Prasad Singh
                          from Kolkata, West Bengal
                          Mar 28, 2012
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                          Address: Bihar

                          To, The Chief Manager,Centralised Pension Processing Cell,State Bank of India,Antaghat,Patna-1. Sir, My father Sri Narsingh Narain Singh,retired govt.pensioner of Bihar govt. is drawing his pension from State Bank of India A.P.Colony Gaya (Bihar) His SB A/C No. is [protected] and PPO no 250216,It is regret to inform you that though Bihar Govt. has released 2nd and 3rd instalment of arrear of pension to its pensioner due, due to revision of pension after 6^ PC long ago, the same has not been paid to my father till date.I take this oppurtunity to inform you that my father is Alzimers patient,An early action will be appriciated. With regards, G.P.Singh,S/O Narsingh Narain Singh Rly Qr. No. 557/B,Inspector Colony Gaya Bihar.(M) [protected],E-mail gajanan.pd.[protected]@gmail.Com
                          Sir,

                          Please refer to your Letter No 14553142X/ST CORR / PENSION dated 26.09.2012, wherein you have mentioned that my Pension has been revised from the year 2006 to till date.
                          My Ref details are :
                          PPO No : 054421 / 2011 dated 11.11.2011
                          Letter No : 14553142X/ST CORR / PENSION dated 26.09.2012.
                          Name : Ganeshan A. L.
                          Contact Details : Mobile No : +[protected] or mail me @ [protected]@gmail.com
                          Please note my savings account (Accoumt No : [protected] SBI, Boodi Nayakanur Branch) has not been credited till date. Kindly look into the issue.
                          I could be highly obliged if you could send me a positive reply in this regard at the earliest.

                          Thanks&Regards
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                            A
                            amritanshrai
                            from Delhi, Delhi
                            Mar 27, 2012
                            Resolved
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                            Resolved

                            Address: East Delhi, Delhi

                            Dear Sir/ Madam,
                            Subject:- Wrong amount deduct from my Account

                            My name is Amritansh Rai. My account is in SBI, Mishrabazar, Ghazipur, U.P Branch.
                            My A/C no is [protected]. I am facing a problem that whenever I withdrawal any
                            Amount from any other bank ATM my balance is deducted .And for your information
                            My A/Cis in U.P and now I leave in Delhi.
                            So please help me as soon as possible.

                            Date:-27.03.12 Amritansh Rai
                            A/C no:- [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              rajas82
                              from Hyderabad, Telangana
                              Mar 27, 2012
                              Resolved
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                              Resolved

                              Address: Kurnool, Andhra Pradesh

                              Hi
                              The SBI bank people kept money in hold.I dont know the reasons and they are telling unnecessary answers and behaving very rude and My account details are [protected] and before this i done one transaction in hdfc atm money debted with out getting money for this i requested to take complaint and they told me we need transaction slip but i didn't get any tranasction slip at the hdfc atm.I dont why they need this when every thing in my account transactions.at last i went other sbi which is not my home branch they helped a lot about this and they taken complaint and got money in my account I too ask the solution for get off of holding but they told me that home branch only will do this.I dont know what will i do?can u plz help regarding this and my contact no [protected]
                              Complaint marked as Resolved 
                              resolved
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                                B
                                balanilokesh
                                from Mumbai, Maharashtra
                                Mar 27, 2012
                                Resolved
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                                Resolved

                                Address: Raipur, Chhattisgarh

                                Res.Sir.

                                I have lost my ATM card on 27th of march 2012 please lock my ATM card imediately

                                NAME--- Lokesh Balani

                                A/C NO.--my bank account number is [protected].

                                BRANCH--SBI BHATAPARA

                                BHATAPARA (Chhattisgarh)

                                thank you.

                                yours faithfully
                                Lokesh Balani
                                M- [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  A
                                  abhiforyou
                                  from Mumbai, Maharashtra
                                  Mar 27, 2012
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                                  Address: Durg, Chhattisgarh

                                  my name is Abhishek Agrawal , my axis bank account no. [protected] is deducted three times with 357.73 rs when i filled sbi clerk requirpment 2012 online form and pay the amount of 350 which is charges of application fee by debit card yesterday night.[protected]
                                  so please take action as soon as possible and refund me the two transaction of 357.73 in my account.
                                  i am also facing same problem .
                                  my money was deducted but i didn't get the registration number.
                                  HI, im also facing the same problem... Money Deducted but didnt got reg. no. for the post of SBI clerk recruitment 2012. pls help.
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                                    N
                                    nairan
                                    from Pune, Maharashtra
                                    Mar 27, 2012
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I had applied for and was allotted 50 Bonds of Series IV 9.95% Retail Bonds on March 16 2011. The interest has not yet been credited to the account mentioned in the application form, the demat a/c was credited with the bonds within 24 hours. Will SBI pay for the delay in interest payment?
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      RITZRVC
                                      from Nilokheri, Haryana
                                      Mar 26, 2012
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                                      Address: Koderma, Jharkhand

                                      SIR I,RITESH KUMAR WAS FILLING THE FORM OF RBI AND 2 TIMES FROM MY ACCOUNT THE MONEY WAS DEBITED FROM MY ACCOUNT NUMBERS ARE [protected] AND [protected] ON 20TH OF MARCH 2012 THE MONEY WAS CUT SO PLZ CONSIDER MY CASE Registration Number [protected] Password 8GUL38GPWHERE I WAS FILLING FORM Registration for Recruitment of Assistants in Reserve Bank of India MY ACCOUNT IS FROM SBI JHUMRI TELAIYA,KODERMA.. PLZ PROVIDE ME THE BETTER RESULT AS EARLY AS POSSIBLE.
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                                        G
                                        gagandeep Singh Raheja
                                        from Noida, Uttar Pradesh
                                        Mar 26, 2012
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                                        Address: Gurgaon, Haryana

                                        Employes of SBI branch(SBIN0011569) located at Huda market,SEC-31 in
                                        gurgaon are said not service for fund transfer for non home customer of SBI
                                        at this branch.
                                        SBI customer care center [protected] (delhi). he
                                        said that,"Fund transfer facility for Home branch and NON home branch
                                        is available at all branch of SBI".
                                        Then Why said your Employees goes to another branch ???????????????
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