State Bank of India [SBI] Complaints & Reviews

dear sir,
i am RVS.Sampathkumar from tiruvadanai, holding a NRI A/c in your Tiruvadanai branch (code 00980).
for the past few months the bank is jam packed with crowd.
No proper token system is practised.
No proper queue is also maintained.
No additional counters are also provided during rush.
people are rushing as gangs towards the counters.
Manager is also not taking care, when i took the issue to him,
he was stubborn to reply me.
Please implement proper token system or proper queue facility for a smooth service.
Kindly take necessary action, else I will shift my deposits to other bank.
yours faithfully,
rvs sampathkumar

I closed all my cards in 2007 called up the customer service and cleared all balances out of that my SBI card still had some left over (12 rupees) which was not informed to me, this 12 rupees was made 10000.00 and then showed as written off, hence my CIBIL score was screwed and I came to know about it in 2012 when my home loan is rejected due to this, I've now cleared all dues (Full 10000) and my score has improved from 561 to 575 which is till pathetic, CIBIL is one sided thing and its the legal outlet of the Banking Mafias just Imagine my situation.
So what I've realized is there is no point settling your dues because even after that your score would not improve, rather find out some one in the CIBIL office and I am sure there is a scope for bribe to improve your score.

I am having an account with SBI . I called on the toll free number[protected] to find the info about DD charges for 1lakh, the customer care Executive a Lady had received my call and has not given proper info and she was unable to calculate the Commission charges for 1lakh rupees and she dropped the call without giving proper info. this is very poor service from SBI the executives have very poor english speaking skills and and dont understand the callers requirement immediately. very poor service

sir i was complain yesturday but not given detail in brief actually i was apply for f.d. base credit card 25000/rs.
25000 given by me in installment my due date was 3march but money not deduct then 7march i was withdraw my money on my acc. then by sbi bank add penality then i am apply for cancelation of my credit card & then my money 1139rs. deduct in 2nd april then i am send mail on feedback.[protected]@ge.com website 10times i was mail in this website & call tollfree no. [protected], then my credit card hasbeen cancelled but my 1139rs. not credit in my saving acc. tollfree no. conversation by given me time 8april for 48hr. in credit but not credit then given me time 12 april but my money not credit till now.
my credit card no. [protected], even am given all information of my acc. in this website for credit my money.
my acc. in kasturba hospital sate bank of india, acc. no.- [protected],ajeet kumar pandey,ifsc code-sbin0008956, branch code-008956.

Thanking you.

Sir/ Mam
1. I, No 5047843N Lnk Binam Gurung presently serving with 3/1 GR.
2. with due respect, i beg to state that i am operation as SBI account, A/C No [protected] at your Branch under Defence Salary Package Scheme.
3. i was processing given money on my ATM Card on 02 Apr 2012 but not given money on my ATM, than i was given mini statement there is deduced on my ATM Rs. 2000/- your are requested to refund my money on my account that deduced money Rs. 2000/-


thanking you

I have written to State Bank of India, Chairman, Customer Care but till now have not received any feedback and in the meantime, SBI keeps calling me for more money, which they do not seem to understand that I dont have.


13 April 2012

Chairman
State Bank of India
Customer Service Department
Sate Bank Bhavan, 4th Floor
Nariman Point
Mumbai – 400021

Dear Sir,

My name is Geeta Gandotra and my Credit Card No is [protected].

I received a settlement letter dated 18/10/11 in which a settlement was made by the bank for 2 installments of Rs 8500/- each to be paid on 31/10/11 and 30/11/11. I have made cash payments for the said amounts but unfortunately due to my circumstances the amounts were paid after the due dates.

I am a senior citizen of 60 years and of poor health I am also single and currently not working.

However I was relieved when I made the payments and the matter would be closed, but unfortunately I get a call again from SBI collection department to pay Rs 19000/ again, due to not paying on time. I have already paid Rs 10,000/- by cash.

It is my humble request to you to please look into this and as a goodwill gesture to please waive off the Rs .9000/- I am very sure that the bank can surely close my case now, as I have already paid in total Rs. 27,600/- as I also feel now, that this is really harassment and it is effecting my health and I feel mentally and physically tortured.

I am really in no position to pay anymore money, I am totally dependant on my daughter and I cannot ask her for anymore and I have no savings, since I brought her up and married her all single handed.

I humbly beg you to please close this case, on atleast humanitarian grounds and look forward to hearing from you.

Thanking you once again.

Best Regards,
Geeta Gandotra
Mob: [protected]

I would like to inform you about my bad banking experience with SBI. It is for your information that my brother had a Savings Bank Account at BT Road Branch, Kolkata, WB. There is a spelling mistake in the name of his in the bank records, by which he is facing a lot of troubles. Hence, to resolve the problem I went with him at the BT Road Branch, WB carrying alongwith the original Voter ID Card, Class X Mark-sheet and his pass book. The Bank Manager has said he don’t believe us and neither believes the documents i.e Voter ID Card or even the Mark Sheet, in turn he has denied us from accepting any application for any amendment in the spelling of the name per se. Was it fair on his part to deny the Voter ID card in that way?
Again by asking that how can we amend the spelling of my brother name in the bank records, he has asked us to bring the PAN Card in original. Therefore, as required by him, today when we took the original PAN card alongwith us to the bank. Very surprisingly he has told us bring a letter signed by the district magistrate to prove that he is the same person on whose name the Bank account was opened. I really felt misguided at that instance, but that was not all when we enquired that why has he asked us to bring the PAN card. His answer which was pretty awkward and I was taken back when he said he don’t remember us saying anything like that and moreover he will see whether he can assist us once we produce the said documents to him or not.
Is this the service we expect from such an esteemed bank? When there is a mistake in the spelling of the name of an account holder in the bank records, and when he tries to rectify it is he charged like what we were charged for?

from my account i withdraw rs 900 on the given menu below
but i have not got the above money
while 900 rs is debit from my account
Account Number [protected] Branch HOLKAR SCIENCE COLLEGE,INDORE

Date (Value Date) Narration Debit Credit
16-Apr-12 (16-Apr-2012) ATM WDL
ATM 1162 SBI MIG ROAD BR INDOREINDORE MP IN 900.00

yesterday i recharged online 100 , 100 on [protected] at around 7 to 9 pm but both time recharge was unsuccessfull and 200 Rs.balance was cut off from my acount and that was not refunded till now . plz. refund my money and u can call me on [protected] .

Reference No. Transaction Type Transaction Date Amount (INR)



IGA2130851 Third Party Payments 15-Apr-2012 100.00

IGA2125572 Third Party Payments 15-Apr-2012 100.00

Iam complaining regarding SBI credit card query, we have already communicated to Mr Ashish senior manager,
mr Jaikanth and mr vijay. we are complaining from december 2011 to stop my auto-debit and return my money,
only they are promising but not doing it, my credit card no is [protected]. I have not done any transaction till now on my card still they are sending statement every month, they just told if i do transaction
they will activate my autodebit but without any transaction they have taken money from account, kindly look into the matter, or we will take legal action against the bank and officers involved immediately cancel my autodebit and refund my money. contact as soon as possible to my my mobile no , Mohammed Irfan, no is
[protected], andmy emailid is [protected]@rediffmail.com.

I received a message from LM-SBICRD that an amount of Rs1,495/ made on SBI card at CPP Assitance on 27 Jan 12.Actually I did not notice the message immediately. The amount became due and I paid the amount and gave a compliant .Afterwards many officials were calling me in my mobile and sending passwords many times to create MSc password. But I did not respond . From mob. No [protected] frequent calls were coming saying that he is enquiring the case and the amount will be refunded and asked me the details of card. Sbi Credit Card –Compliant regarding debiting amount without my knowledge
Sir

On 5th april Rs.98.77 and Rs 50.65 were debited at PP*8965 CODE and At PAYPAL respectively without my knowledge.on 10th April I got a message from Mob.No[protected] to forward the message Ireceived from SBI.I did not forward any message.again asked the details of message.
On 12th april I got a message that my password has been changed successfully. On 13th early morning the following debits were booked without my knowdge.I did not notice the message immediately.Only at 9.45 PM I could notice the messages.Immediately I called your executive and blocked the card.Please confirm blocking the card.
Details of fraudent debit
Date/time amountdebited on account of
13th april1.02 Am Rs 1,436/ www.irctc.co.in
13th april1.15Am Rs 564/ irctc.co.in
13th april 1.36 Rs 650/ irctc.co.in
13th april 1.48 Rs 256/ irctc.co.in
13th april 1.51Am Rs 946/ Indian Railway Caterin
13th april 1.58 Rs366/ irctc.co.in
13th april 2.00Am Rs1,020/ irctc.co.in
13th april 2.15 Am RS 1,296/ irctc.co.in
13th april2.16 AM Rs 508/ irctc,co,in
13th April 2.22Am Rs 1,256/ irctc.co.in
13th April 2.23 Am Rs 492/ irctc.co.in
13th April 3.02 Am Rs493/ PAYTM MOBILE SOLUTIONS
13th April 9.44 PM Rs750/ BHARTI AIRTEL LIMITED
Total amount debited comes to Rs10,187.29/ (including debits on 5th April).
Sir ,I request you to immediately take up the matter and cancel the Railway tickets and other debits charged to my card account without my knowledge.The PAN number has not been messaged in any of the message I received from irctc.
Hope you will take immediate action
JOSEPH SEBASTIAN
MOB -[protected]
CARD no.[protected]

I Smt Kamlesh Kumari , Age 65 years have an saving account in state bank of India, Branch Heera baugh Colony, Agra.
My Account no. is [protected]
Cheque for Rs. 2000.00 ( Two Thousand ) Only Issued from Axis bank ( At Par Cheque) , Civil Lines Kanpur were deposited in my account by my son every month at SBI main Branch Kanpur
Intercity charges Rs 28.00 was deducted by the bank for every cheque.
On complaining from branch manager of SBI, Heera baugh, Agra. He verbally told that intercity charges are as per computer programme and refused to receive written complaint.
These deductions are not as per guidelines issued by RBI for core banking facility.
It is therefore requested that these deduction may kind be backed in my account.

HELLO SIR / MADAM

I AM HANIF MOHD YUNUS SHAIKH AND MY ACCOUNT IN MUMBAI JOGESHWARI WEST SBI BRANCH ACCOUNT NUMBER IS [protected].
IN THE MORNING AT 9.20 FOR ATM WITHDRAWL BUT CASH IS NOT IN HAND AND DEBIT MY ACCOUNT AMOUNT 4000.00 FOUR THOUSAND ONLY/-

KOTAK MAHINDRA ATM BRANCH GOREGAON WEST

PLEASE REFUND MY MONEY AS EARLIAST AS POSSIBLE

THANKING YOU

MY NUMBER - [protected]

SIR,
I HAD APPLIED FOR INTERNET BANKING ON MY SAVINGS BANK ACCOUNT AT SBI TATARPUR BHAGALPUR. EVEN AFTER 20 DAYS I AM UNABLE TO LOGIN EVEN FOR THE FIRST TIME WITH THE KIT PROVIDED BY BANK. THE BANK SAYS THEY HAVE TRIED ALL POSSIBLE MEANS BUT COULD NOT RECTIFY THE PROBLEM. EVEN THE BANK OFFICIALS ARE UNABLE TO TELL WHAT THE PROBLEM IS.PLEASE HELP ME WHOME TO CONTACT.

Respected Sir,

My self Kamal Kumar Working At Mahindra & Mahindra Financial Services Ltd. Dholpur as a Branch Accountant.
Sir our Company were present a cheque for clearing in july 2007 Cheque No. 905488 sum of Rs. 20540/- of PNB bank Branch Saipau Dholpur it's a outstation Cheque. It Cheque was already Debited from customer a/c & PNB Saipau has issue a DD against SBI Bank SC which was sent bank.
For it our SBI bank has been given us in first Credit in our a/c but suddenly in 04 Febuary 2009 bank Debit our A/c again. From that time i have follow up to bank but still no any response received by both of bank.
so sir it my humble request to you pls take any necessary action provide me credit of wrongly debit cheque.
any query pls Call on my cell phone [protected].
pls Sir take it on priority.

Hello,

Fraud online tansactions has been made from my SBI savings account:[protected] (Branch-Sarsi) of Rs.11,622 on 16/03/12. I have registered a complaint with the bank but I am not satisfied the bank is dealing . I have recieved back Rs.1,800 as a sum return from bank but now they are saying no more money will be returned back.

Complaint ids are:
AT-[protected]
AT-[protected]
AT-[protected]
AT-[protected]
AT-[protected]
AT-[protected]
AT-[protected]

I have never used online banking but still I am facing this loss.This is a big loss to me so plesae can you help me with the case.

My Details:
Name: PRAKASH JHA
Address: VILLAGE BAHURA
,POST BUDHIYA,THANA SARSI
,JILA PURNEA,BIHAR
mob:[protected]

i swiped my sbi debit card twice at ICONIC-SAMARTH LIFESTYLES RETAILING PVT LTD address-plot no. 132-133-b shakti nagar,ashok nagar main road UDAIPUR - 303001 RAJASTHAN PHONE NO. - [protected]
but both transaction showed declined in swipe machine,then after i made payment through my bank of baroda atm card,and transaction was successful by it,but when i looked into my sbi a/c,it was debited twicely...now please help me to get my[protected]+1999)

my contact details :-
name- AZHAR
mob- [protected]
email- azhar.[protected]@gmail.com
address- 105 dudava,bhadarla chungi naka,bhinmal dist jalore (raj)

Dear Concern,

Referring :: CC[protected] : Dated -14th,Feb,2010

Thanks for cooperation, I got the forms but still unable to open the Account. As per meeting with Bank Manager, I took my mother with me and told she is aged & having medical problem. But there is not any counter to deal with Sr. Citizen/Old ladies. All the staff is entangled with crowd. I am not able to understand how the things are moving around. In spite of having all the legal documents SBI is not able to help.

I am not seeking any VIP treatment there but at least SBI should respect every customer, specially if matter is concerned with President Awarded Person

Very Much Surprised,
Pradeep Kumar Sharma

name-shiv prasad yadav s/o ram das
purivan kapurva kunda pratapgarh.
date 29/03/2012 ko khate se18400 rupaye kat gaye
khata no.[protected] sbi branch kunda me hai.
hamne atm se balence ki jankariki to balence pura bata raha tha
passbook par entree ki to paise kat gaye the.
mob.[protected]-shiv prasad yadav.

My card now:[protected] valid thru 05/13. SBI sent new microchip card through Bluedart. Bluedart never delivers cards to my addresses saying that it does not come under their service area. Now SBI says my credit card is not valid anymore. All my emails sent to them in response to their email bring no action. What should be done now. I try to call helpline more than 100 times. it disconnects automatic saying its busy.
I do not know how to activate or wake up SBI cards. Somebody can help?
Thomas Ebenezer
[protected]@gmail.com