State Bank of India [SBI] Complaints & Reviews

Dear Sir / Madam,

I "Rakesh Jain" took an Housing Loan through Loan Account No- [protected]. It has been recovered and even we have got NOC on 11.08.10 against the Loan & Return back all securities. They have shown balance of Rs. 14,471/- in my CIBIL Report. Make Nil the balance amount form the CIBIL Report immediately.

I have already submitted complaint SBI Customer side my complaint no- CC[protected] on 04.02.12.

Thank,

(M)-[protected]
Email ID- [protected]@gmail.com

Dear Sir/Madam,

I have a savings account (a/c No.:- [protected] name :- Satpal Singh Tomar) with Gun Carriage Factory Jabalpur MP Branch Code: 8051.

I have used Axis Bank ATM at Ghansoli (West)Mumbai Maharashtra for withdrawal amount Rs.1000/-, but I got a receipt with message "TRANSACTION DECLINED", "ISSUER OR SWITCH INOPERATIVE", And amount of 1000/- is deducted from my a/c but i didn't get any amount.
Now i want my money back, so what i have to do for get my money back.
please do the needful.


Below is the details which is printed on Axis Bank ATM Receipt.

Detail Printed on ATM Receipt :-

A/c No : [protected]
Date : 20/02/2012
Time : 19:55
TERM : SPCN6614
Record No : 0460
RRN : [protected]

Message on Receipt: Withdrawal
TRANSACTION DECLINED
072
ISSUER OR SWITCH INOPERATIVE



With warm Regards

Satpal Singh Tomar
Mob.No:- [protected]

sir,
way back in 2004 sbi had introduced free credit card to defence employees . i was one of them to have accepted the card but never used it after two transcation for witch i paid the pending balance and surrendered my card . however now i am on the defaulters list with sbi not sanctioing my loan stating me as defaulter . i request you to kindly tell me how to get out of this problem. i have visited sbi and given call to toll free numbers[protected] and 39020202 but no response since last ten days. my control number is 52,12,23,012 (ts reddy).
my email id is [protected]@yahoo.co.in

SIr,

We went to Sholinganallur SBI branch around 11.30 in the morning to deposit the cash.It took 3.5 hrs for us to complete the transaction due to the non availability of the clerks.Though the number of counters in the branch is 5,only one counter was active at a time.It is totally horrible as we cannot wait for such a long time for doing a single cash deposit.When we checked the clerks who are working in the bank,they replied inturn that there are only two staffs allocated and they cannot do anything from their end.Will SBI take any steps to overcome the issue?

Regards,
A SBI Customer
Date:22/02/2012

I purchased a handset for Rs 9189 on 23 Jun 11 from posh & pomp, Nagpur. On 07 Jul 2011, I made call to SBI Card Helpline to book Flexi Pay and convert the same amount into EMI. The concerned executive calculated and instructed me that i would be able to book Flexi Pay only after i made a payment of around Rs 1700, the amount the Exec mentioned after calculating in their system. After i made payment of Rs 2000 very next day, i called up Helpline again to book Flexi Pay. This time, i was told that i could not book any FP due to some reasons which won't be disclosed to me. I tried to explained with previous day's instruction and the payment i made relating to it but they refused to listen to any. I lodged a complain regarding this matter with ref no[protected]which they provided).Subsequently i emailed to "feedback.[protected]@ge.com" on 17 July 2011 and second email to services.[protected]@ge.com - 25 July 2011. unfortunately i haven't been provided the reasons why my requested Flexi Pay was declined which was accepted initially on the first day. Due to this, i am still paying a heavy penalties and interests which is equivalent to two folds of actual cost of the handset. Till date, there is no calls from concerned departments except from Collection team. Please help me.

Sir
I have a SB account No. [protected] with SBI GURGAON (01565)& I am submitting following greivances. You are requested to redress my grievances at an early date please.

That Sir, I have purchased a Air India ticket through my ATM debit card ( A/c No. [protected]). But on checking my transactions, it is revealed that an amount of Rs. 2912/- has been extra debited from my account ( Twice Debit). The original purchase amount was Rs. 2912/- only. But debited twice.

I have preferred my complaint to concerned air india official and on checking by them they have told me that the error occured is from ATM side.A message received from Air India official which is quoted below .

We have checked our records ,you have tried booking twice and one transaction got failed because money not received but for the second attempt it was got success and money deducted ,tickets also issued.
Pls find attached details from our gateway bank shows status of payment is "failure(internal processing error)" means money not received.
You have to check with your bank for the reversal if debited your account twice.


Sr.NoBank IdMerchant IdPayment IdPGI Ref. No.Ref. 1Ref. 2Ref. 3Date of Txn Amount (Rs.ps)Status IP Address
1SPGAIRINDIA[protected]MSPG[protected]AIBE2876054-JD698-0AIBE2876054JD69810/01/2...⇄ 15:59:042912.00FAILURE(Internal Processing Error)117.242.185.114
================================================================================...⇄
Sr.No Bank Id Merchant Id Payment Id PGI Ref. No. Ref. 1 Ref. 2 Ref. 3 Date of Txn Amount (Rs.ps) Status IP Address
1 SPG AIRINDIA [protected] MSPG[protected] AIBE2876054-JD6LV-1 AIBE2876054 JD6LV 10/01/2012 16:05:40 2912.00 SUCCESS 117.242.185.114

Sr.No Bank Id Merchant Id Payment Id PGI Ref. No. Ref. 1 Ref. 2 Ref. 3 Activity Date Activity Amount(Rs.ps) Bank Status Status
1 SPG AIRINDIA [protected] MSPG[protected] AIBE2876054-JD6LV-1 AIBE2876054 JD6LV 11/01/2012 13:14:06 2912.00 NA SETTLLED


Please look into the matter and it is requested that the extra debited amount may kindly be credited into my above SB account.


An early action in this regard is solicited please.


Yours faithfully,
GIRI RAJ PRASAD

FROM
MAYADEVI.J
5/1090 SENTHIL NAGAR
DHARMAPURI-636705


Sirs


Sub: Double debit of Rs11000/ at ATM terminal no S10A[protected] at SBI at Dharmapuri on 04/02/2012 TXN NO, 3972 My SB A/C NO. [protected]
[protected][protected][protected][protected][protected]
I have withdrawn rs.11000 (eleven thousand only) on 04/02/2012 at ATM Terminal number S10A[protected] for which TXN NO.3972 was printed in the ATM customer slip.
But when I operated the ATM ID S10A[protected] for mini statement TXN. NO.2626 on 09/02/2012 it was found that two debits for Rs.11000/was recorded for the same date 04/02/2012.
My account number: [protected] at SBI Branch at Elakkiampatti (12770)
ATM CARD NUMBER[protected] .

As I have withdrawn only Rs. 11000 cash at ATM S10A[protected] at SBI main Branch dharmapuri (0832), I request many times through personal letters and approaching the tol free customer care number of SBI.But nothing has happened even though 17 days passed after the incident.

yours truly

MAYADEVI .J

21/02/2012

Sir, I am having S B Account at S B I S.Kota (Vizianagaram District) having Account No.[protected]. I have visited SBI ATM centre at N A D Kotharoad (Visakhapatnam) on[protected] at around 6.30 P.M and put my card at ATM Machine and entered Rs.2,400 the machine shows your transaction is in process. I am waiting for 5 Miniuts but the transaction was not completed then i cancel the transaction and got a cancellation slip. Then I Put my ATM card on another Machine at the same Centre for drawing Rs. 2,000. It also shows that the transaction is in process but it was not turned out. Then I cancel the transaction and got slip in that balance nothing was mentioned. The Security Guard at that ATM Centre told that the system server was slowed down. Then I have gone to Indian Bank ATM Centre at NAD Junction and withdrawn Rs.2,000 and got a slip inwhich i Noticied that the amounts which were previously i am trying to withdrawn and SBI ATM Centre was debited even though the amount was not received. Then I get Ministatement and found that the amounts were debited to my account. I gave a complaint regarding this at State Bank of India, N.A.D Kotha Road Branch,VIsakhapatnam on[protected]. The Asst.Branch Manager who took my complaint informed that the amounts were credited within a week. But the amounts were not credited so far. I request you to kindly do justice to me and credit my amount which was previously wrong debited.

Thanking you sir

My email is [protected]@gmail.com
My Mobile No.is [protected], [protected]

I have still not started my SBI-credit card, I have got a bill of Rs1000/- and more. When I en quire there is no proper reply and they are threatening me to spoil my CBIL report. Kindly suggest how to oppose their CBIL report being registered.

THIS IS G V PRABHAKARA RAO SBI CUSTOMER SINCE 1992 I FOUND THAT BANK CHARGED 100 TWICE FOR ATM ANNUAL CHARGES 0N 12.02.2012. In this connection recovered on 17-Mar-2011 Rs. 50/- only for DEBITATM ANNUAL FEE
KINDLY CONFIRM THE EXACT CHARGES AND REFUND THE REMAINING AS SOON AS POSSIBLE
ACCOUNT NUMBER [protected]
NAME G V PRABHAKARA RAO
TUNI BRANCH...

TO
THE CHIEF GENERAL MANAGER
STATE BANK OF INDIA
ANDHRA PRADESH

Respected Sir,

Sub: Worst Service providing in the R.C.PURAM, Branch, (Ramchandra reddy nagar).


I, Ramesh Goud, Resident of R.C.PURAM, Medak dist. I have been maintaining SBI account from so many years Generally People believe Govt Banks Are safes and 75 to 90% people saves their hard earn money the Nationalized Banks, in the Private Banks they charge more money even for account opening and many people prefer in Andhra Pradesh S.B.I only.

And, in the STATE BANK OF INDIA some branches, the authorities are not taking care to the Customers properly they just neglecting them, I think they are thinking that their salary is getting from State Bank of India, That’s not correct each and every staff in the SBI, their salary is getting from the people those who have deposited their money in the banks BANK people will generate the interest from outside.

And In my Account I am depositing So much money and regularly I visit to the bank to deposit or Withdraw the money whenever I came there they just looking like beggars, Staff Wont care to the Customers at ALL, this is not for first Time always the staff like this, Always they neglects to the Customers why….? I don’t understand when depositing they are reckless and careless

Even the Branch manager did not taking care about this matter so many people are coming if they are getting any trouble the branch manager should have to take care but he always sits in his AC room for every 1 hours he should have to come outside and look towards customers they are in convenience or not, in their transactions they are satisfying or not

Generally The Branch Manager is not only to see the accounts in the bank, He is the complete responsible person for the Bank, When he serve to the public then only he is Right Manager

Finally I demand to the Chief General Manager to take necessary departmental action immediately on the Staff of Those who are neglecting to the customers, and careless to the customers

IF MY COMPLAINT NOT SOLVED WITHIN 5 WORKING DAYS I AM GOING TO COMPLAINT IN THE CONSUMER COURT

Thanking you for your earliest action


Yours Truly

RAMESH GOUD
CELL : [protected]
RAMACHANDRA PURAM

i have applied for sbi credit card vide app no.[protected] in the month of jan-2012, on 24/1/2012 i have received at statement of rs 550/- from sbi credit card. on which card no.[protected] mentioned with my name, but i have not received the credit card from sbi so far ie up to 18.02.2012, it was also showing the amt of rs. 550/- payable upto 04/02/2012. please hlp me. i have tried to contact with sbi helpline but no reply after long hold of phonecalls.
plse hlp,
my add is akash bhatnagar, h/no. 186-b old panchwati, near shiv mandir, behind shanker lal hospital, g.t. road, ghaziabad, utter predesh 201001

I wanted to use net banking through my SBI banking facilities so i have taken online banking starter kit from my branch. They said it will activate after 24 hrs but when i started and entered my username and password it will not accept.

RESPECTED SIR/MADAM,
I AM CHETAN KUMAR PATEL VERY OFFSET TO EXPLAIN REGARDING CREDIT CARD ISSUE WHICH IS LIEN WITH FD IN THE SAME BANK. I HAVE SUPPOSE TO WITHDRAW MY FD ON 07 FEB 12, BUT AS PER BANK TERM CONDITION, THAT CREDIT CARD OUT STANDING AMOUNT SHOULD BE CLEARED AND NOC FOR THE FD BANK TO BE RECEIVED ON BEHALF OF ME. I CONFIRMED ON 01 FEB 12 TOTAL BALANCED AMOUNT THROUGH COUSMOER CAREL, ON BASIS OF I TRANSFER THE TOTAL DUES AMOUNT A SUM OF RS 81,800/- ON 02 FEB 12 SO I CAN WITHDRAW MY FD WHICH CAN BE DRAW ON 07 FEB 12. BUT THE BANK BRACH MANAGER NOT GOING TO HEL ANY ASSISTANCE, HE IS ASKING THE NOC FROM CREDIT CARD WHICH IS TAKEN BY SBI BANK ITSELF DURING DEPOSITING FD. BUT THE THINS ARE GOING DELAY STILL I COUND NOT GETTING MY FD BECOUSE DELAY FROM CREDIT CARD BANK. I HAVE EVERY DAY CALLING TO COUSTOMER CARE WITH DIFFERENT PEOPLE BY SBI CREDIT CARD BANK, EVERY TIME I USE TO EXPALING TOWARDS ISSUE OF NOC BUT STIL TODAY ALMOST 10 DAYS CROSSING THE LIMIT TIME FRAME. I WOULD LIKE TO REQUEST THAT MY MATTER SOULD SOLVED ON PRIORITY BASIS.
MY HONR NO [protected]
SBI CREDIT CARD NO IS [protected], IN THE NAME OF CHETAN PATEL
PLEASE LOOK TO THE MATTER ON PERSONNEL ISSUE

Dear Sir,

I have the problem with seeing my account details. I am able to login successfully but not able to see my details. It is giving the error which I have attached below. Please consider this as a high priority and do the needful Sir.

Name: Rajaram M
Mobile Number: [protected]
Account Number is: [protected]
Kit Number: G[protected]

Respected Sir/ Madam,

I had a policy with L.I.C branch Tilhar, Shahjahanpur (Uttar Pradesh) after maturing L.I.C issued us cheques of Bank Of Baroda in the name of Yogendra kumar Verma myself and my wife Uma Verma. I and my wife have a joint account with S.B.I branch Sarai Prayag dist. Kannauj (Uttar Pradesh). I deposited these cheques to the S.B.I main branch Tilhar, Shahjahanpur (Uttar Pradesh), these cheques got cleared from the Bank Of Baroda and due to change in name of the account and cheque issued the amount was not been debited to our account.
So the S.B.I officials told us to open a new account with same name that cheque has been issued. They issued us a banker cheque from their P.L.A account on 30/06/2011.
The details of these cheques are given below:
1. Yogendra Kumar Verma
cheque no. 845132
amt.- Rs 18463.

2. Uma Verma Yogendra Singh
cheque no. 845133
amt.- Rs 28360.

Now we opened an account with Bank Of India branch Sikanderpur, dist. Kannauj. I deposited these cheques to my a/c no. [protected] in the name of Mr. Yogendra Kumar Verma and my wife Mrs. Uma Verma Yogendra Singh a/c no. [protected] account on dated 24/08/2011.
After few days when I checked my balance the amount was not been debited to our account. When I inquired about the cheques deposited the manager told us your cheques have been sent to the S.B.I by post to clear. Our manager has sent 2-3 reminders to the S.B.I for these cheques but they have not replied for the single one. I have complaint to the Bank Of India through online platform my reference no. is 789431. but the problem is yet not being solved.
By now its been more than 5 months from when i deposited these cheques, but still not been cleared and yet not being debited to our account.


So please, I request you to help us and sort out the problem as soon as possible. Awaiting for your justice.

Thanks & Regards,
Yogendra Singh
Contact No.:- +91-[protected]
+91-[protected]

I am Ch s Viswaswara rao having bank account in State Bank Of Hyderabad, Brancgh Vikram puri colony, Secunderabad. My account no is [protected]

I have with drawn 10000.00 From SBI ATM in Bimavaram A.P, Loacatd at Simhadri appana Temple on 11/02/2012 at 11.53 Am Bearing transtion no 1142 . The amount has deducted in my account But the cash has not come.

The same has been informed to the call center & also branch officer of SBH in Bimavaram.

The written complaint has been given to the SBH Vikram puri colony, Secunderabad.

Regards

Ch. Sambhu Visweswara Rao.[protected]. [protected]@gmail.com

We the engineers of KTPS, kota wish to bring ... See Morein your kind notice that SBI credit cards were issued to KTPS engineers. Shri Vijay singh employee of SBI card, jaipur alongwith Mr Deepak Garg of SBBJ,Thermal Colony, Kota branch came to our plant and narrated a special corporate scheme having following features different from others:- 1. Rs 500/- will be charged one time, which will be refunded on the single purchase of Rs. 2000/-or more within 60 days. 2. There will be no Annual charges life time. 3. The interest rate will be @ 1.99% after due date of bill from the due date to paid date period. Also no penalty charges will be implied for this non payment on the due date. 4. An additional railway card will be issued free of charge having feature of discounted tickets ( no requisition form has been sent). However on receipt of card we came to know that the cards issued do not have these features. We therefore requested you to make the condition clear and charges must be deducted after clarification of above points only and if we want to continue . Few o[censored]s has already deactivated/surrendered the cards because of this misleading. Further on dt. 31.01.12 a call was received from no [protected] for giving 2000 points against purchase of Rs. 2000 or more within 60 days. Few o[censored]s agreed for this to keep the card continue for one year hoping the complaint resolution. Also when it is queried that those persons are still telling that yours case has been under process for approval as Corporate, we were answered that there is not such a procedure. Instead we were told to apply at your mail address for getting free Corporate credit card. We want to get our complaint completely resolved not a single complaint point adjustment. Yours, (All Engineers, KTPS, KOTA) ALOK JAIN ,AEN( [protected]) CARD No. [protected],
Kapeendra Agrawal,JEn( [protected]) card No. [protected]
ASHOK RATHORE Aen,[protected]

sir
I ritesh badak having an a/c in the sbi a/c no [protected]
when i tried to withdraw rs 6000 from my a/c [protected] on 09/02/12 around 07:15 pm from the sbi atm near Pandit ji ki thadi jotwada road jaipur due to network problem could not receive any money nor any reciept from the atm .
but when i checked the balance next day from the other atm the balance was deducted from my a/c.

sir i have already given the complain to the sbi (AT[protected] & AT[protected]) but till now i have not received any proper response .

requesting for a help

my mobile no . [protected]
thanks

Dear sir,

I have a S.B.I. A/C in Raebareli branch ([protected]) .I have submitted a 7000 rs cheque in ghaziabad branch.

but after clearing a cheque ,,100rs debit from my a/c balance. There were not showing any reason for deduction it.

Kindly tell me how and how it deducted????



Thanks
GAURAV TRIPATHI

A/C NO
[protected]

ITI TOWNSHIP BRANCH RAEBARELI