State Bank of India [SBI] Complaints & Reviews

Sir,
I booked a train ticket using my SBI ATM Card through online ticketing system of IRCTC.
But twice was it shown that I can't book it because of non-compliance from the SBI centre. I stopped boking it then. But now I found that Rs. 700 has been deducted for the train fare i.e. 350*2. And now I am without any train ticket, and a Rs. 700 lesser.
Please tell me what can I do.
With regards,
Amrendra Kumar,
Mumbai

From: rajen [mailto:rajen.[protected]@ewdpl.com]
Sent: Monday, May 10, 2010 5:36 PM
To: 'Rajen'; 'feedback.gesbi'
Cc: helpline.[protected]@sbi.co.in; helpline.[protected]@sbi.co.in; [protected]@rbi.org.in; [protected]@rbi.org.in
Subject: RE: 'CaseID=[protected]' Card No [protected] of SBI

Dear Vinodh Kumar;

As per your earlier mail I was suppose to get the refund in March itself but no revert from your side. I hope SBI is interested in refunding the money.

Regards;
Rajen

From: Rajen [mailto:rajen.[protected]@ewdpl.com]
Sent: Tuesday, March 23, 2010 5:58 PM
To: 'feedback.gesbi'
Subject: RE: 'CaseID=[protected]' Card No [protected] of SBI

I am yet to receive the refund as discussed it was suppose to be sent in one week.

Regards;
Rajen Savla

From: feedback.gesbi [mailto:feedback.[protected]@ge.com]
Sent: Monday, March 08, 2010 6:42 PM
To: Rajen Savla
Subject: RE:'CaseID=[protected]' Card No [protected] of SBI


08 Mar 2010
Dear Mr.Rajen Savla,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Feb 23 2010 7:06PM .

Settlement Related:

We sincerely apologize for the occurred event, we sincerely regret inconvenience that may have been caused to you in the matter addressed to us.

However, we would like to inform you that we have received your payment of Rs.140000 on[protected].

This is to inform you that as on date there are no dues payable to us and there is a excess credit balance of Rs.950.39. laying on your card account.

Credit Balance:

We would like to inform you that you having credit balance of Rs.950.39 on your card account. If you wish we can arrange the credit balance to your mailing address. So, we would request you to confirm you the mailing address.

Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at head.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.

Yours sincerely,
Vinodh Kumar- Customer Service

Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (https://www.sbicard.com/sbi/secure/login.jsp)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.

Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp

**** Zero wait information @ helpline !!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.

sir/madam

it is to inform you that my dad has transfered Rs 10000 in my a/c on 26/04/2011, but due to some technical problem i received only Rs 6000. i made a complaint regarding this in kargali colliery branch (bokaro) because i am holding a/c of this branch only, branch manager accepted this request and he says that there was some server problem so we will refund your money.but they refunded me only Rs 2000 because in transaction there is one record of Rs 2000 debit ,so they accepted that this mistake was done by them so we accept your claim and agree to refund your money.but in mini statement there is not any record of Rs2000 for which i am claiming.i made a complaint for this to the bank manager but he said that there is not any transaction of Rs 2000,so we cant do anything and unable to refund your money.

sir its a request to you that please check my details and refund my money because i am a student and Rs 2000 matters a lot to me.
this is my details

A/C no-[protected]

card no[protected]

NAME- EKTA SINGH

CONTACT NO- [protected]

i have used my debit card to book my e-ticket and after canculation i did't get my refun but i got the sms like tha tthe amout hase been crideted

SIR,
MY NAME IS SUDARSAN REDDY.S, I LOST MY ATM CARD, SO, IS THERE ANY CHANCE TO GET NEW ATM

sir
I booked a ticket via IRCTC ON[protected]. Even though the amount of Rs 117 was debited from my SBI account, ticket was not booked. the transaction ID is [protected] - IGC 6817848 TRANSFER TO [protected]. The status shows payment not received from bank. PLEASE TAKE STEPS TO CREDIT BACK THE AMOUNT OF RS 117.

Regards
John
-

I, JVLN Sastry, tried to book my AC2-tier tickets in DURONTO Express on10.06.2013, through SBI net banking but could not be done due to some error.Later I did through Bank of Baroda and it was successful.An amount of Rs.1495/- was deducted in my SBI acccount.When enquired with SBI they said that the amount was debited and the case was closed;for any further enquiry to contact my branch.Whenenquired with IRCTC they sent me the following mail Please go thrugh it and do the needful.
Thanking you
JVLN Sastry


Dear Customer

Please note that [protected] TXN was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we didn't receive any payment authorization from your bankers to book the ticket.



Thanks & Regards
Hema
Executive, Customer Care
[protected]@irctc.co.in
[protected]
www.irctc.co.in[#2233138]

Save paper-Travel on booking SMS sent by IRCTC with valid Identity proof.


[protected]-------- Original Message[protected]--------
Subject: Refund reg:
From: [protected]@yahoo.com
Date:[protected]:08:53+05:30
To: "[protected]@irctc.co.in"
Cc:
[protected][protected][protected][protected]

Dear Sir(Customer care)
I, JVLN Sastry, booked my railway tickets in AC 2-TIER for JVLN Sastry &J.Rajeswari through internet from SBI, Seethammadhara Branch in Visakhapatnam.But unfortunately the tickets were not booked due to some error.Later I booked my tickets through internet from Bank of Baroda, Seethammadhara Branch in Visakhapatnam and my tickets were booked successfully.KINDLY REFER YOUR LETTER dated 29.03.2013 with reference no.[protected].In this context I request you to make refund of Rs.1495.00
which was deducted from my SBI Acoount(A/c No.[protected]) at the earliest.
Thanking you
Regards
Your Customer
JVLN Sastry

From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>
To: [protected]@yahoo.com
Sent: Friday, 29 March 2013 9:03 PM
Subject: Email From IRCTC
________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Call our 24-hour Customer Care or
(2) Email Us [protected]@irctc.co.in
________________________________________________________________________
Dear Customer,
We regret that the booking of your ticket could not be processed at this time as the transaction with ref. No. [protected] was not authorised by your bankers. The failure may also be due to some sort of inadequacies in your card / bank account.
You may kindly try using another valid card / account.
However, before proceeding further, we suggest that you kindly check from your 'Booked tickets' history if transaction has already been booked by you.
In case of any problem, you are welcome to contact us at 24*7 Hrs. Customer Support at[protected], MON - SAT(10 AM - 6 PM[protected], Chennai Customer Care[protected] or mail us at mailto:[protected]@irctc.co.in. We will be glad to help you out in solving any such problem encountered during booking your ticket.

We solicit your continued patronage to our services; offering our best services always.


*************************** Information******************************
For any enquiries or information regarding your transaction with IRCTC, do not
provide your credit/debit card details by any means to IRCTC. All your queries
can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id.
IRCTC does not store the credit/debit card information in any form during the transaction.
******************************************************************

Warm Regards,
Customer Care
Internet Ticketing
IRCTC

sir,
I booked a ticket via IRCTC ON[protected]. Even though the amount of Rs 511.24 was debited from my SBI account- [protected], ticket was not booked. the transaction id is [protected]. The bank status shows payment not received from bank.
22-May[protected]May-2013) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IGI6113798 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 511.24
Hence PLEASE TAKE STEPS TO CREDIT BACK THE AMOUNT OF RS 511.24.
Transaction ID: [protected] Train No: 12082
Total Fare: Rs 511.24

To,

Manager- Customer Services
SBI Card & Payments Services Pvt.Ltd.


Sub: - Regarding Fraud Transaction in my Credit Card.:-[protected].

Hereby I DEEPAK KUMAR GOSWAMI R/o182 School wali gali, Azadpur Delhi-110033.having a Visa Card with me.
I had a Register a complaint with Legal Deptt.in Last Month 01/03/2008 for the 29.95 USD with name of the company M/s Accesslog.com
But I have Find a Another Transaction for the same in April Month also. Which details-31/03/08. 29.95 USD. Accesslog.com specially to legal depts. request to solve that fraud Transaction detail which was not done by me otherwise please closed my Credit card as early as possible.



Thanks & Regard
DEEPAK KUMAR GOSWAMI
182 School wali gali Azadpur
Delhi-110033.
Cont.No-[protected]

I have not used the SBI credit card ([protected]) since 8th March 2007 for any transaction & I never used to check the statement as well. I used to be out of town so didn’t even used to check the emails as well. In August 2008 I thought of getting the card cancelled as I was not using it, but the customer service executive updated that use have been charged an amount of Rs 2383.50 dated 21st December 2007 on behave of Big Bazaar Bangalore. I had left Bangalore around October 2006 & only went to Bangalore only around September 2007 & never after that. So the amount mentioned above is an Unauthorized Transaction (fraud) & shall be checked. I have been charged the late payment & many other things for no reason.

Now finally they sent me the legal notice & I had to finally pay them Rs 2542 as a settlement amount. That is really bad not in the sense that I had to pay that amount but in the sense that I had to pay the amount which is a fraud transaction & no body did anything. Please help

Respected sir,
Some one misused my SBI card for 7999/ amount which is reflecting in my card account.
I have already registered complain in customer care.Now transaction has confirmed e.i.
AVA Merchandising Pvt. Ltd. Gurgaon Haryana.It is totally fraud i never used for this
merchant.This Merchant has been tie up with SBI Card.According to Customer care
this case is under investigation.Should i move for consumer forum?Please provide me
SBI CARD Credit Manager/Credit card Department Head e-mail ID or Phone No.So
i can directly speak to him.

Thanks & Regards
Amit Kumar Pandey

Hi,

I was informed by SBI Customer Care saying that there was fraud transactions done on my credit card for Rs. 17490.20 from Gurgoan location. I stay at Bangalore, and no way related to Gurgoan. No friends or relatives of me are staying at Gurgoan. The customer care people said that they will wait until transaction gets confirmed, and then they will forward this transaction to investigation department. If they found it fraud then only they can decline that transaction. However we cannot rely on these customer care guys because, if they don't find any evidences for fraud, they may pose to pay that transaction amount. So I will wait until I get this issue resolved. Then I will go for consumer court.

Same situation happened with me...

On 25th.March.2011 around 12.46 i recived a sms from BZ-SBICARD that Transaction of KWD293.150 made on my card at ALGHANM Electronics.but this transaction was not done my myself,this was Fraudulent Transaction(s).

Dear Sir/Mam,

Plz Help me. With out any information withdraw 34400 Rs. I have complained Branch manager 52 times but no response so.I regular followp 11 month's but no response request u team plz help me



Regards

Shakeel Khan
091 [protected],[protected]

Plz Response team i

Dear Customer,

We have noted your concern. Our customer support executive will get in touch with you shortly to further understand and address the issue.

Yours sincerely,
SBI Cards

Dear Customer,

We tried to establish contact with you, but we were unable to do so.However we are working on your issue and will get back to you shortly.


Yours Sincerely,
SBI Cards

U have to give a written complaint as early as possible regarding this matter with all the details of transaction to your branch, so that the branch will contact with the axis bank, through proper channel n resolve your issue.

Dear Customer,

We have noted your concern. We will get in touch with you soon to further understand and address your issue.

Yours' Sincerely
SBI Cards

Dear Customer,

Thanks for talking to us. Hope your queries have now been resolved to your satisfaction.
Please call SBI Card helpline for any further assistance.

Yours' Sincerely
SBI Cards

Dear Customer,

We have noted your concern. We will get in touch with you soon to further understand and address your issue.

Yours Sincerely
SBI Cards

Dear Customer,

Thanks for talking to us. Hope your queries have been resolved to your satisfaction. Please call SBI Card helpline for any further assistance.

Regards
SBI Card Cares

Dear Sir,

My SBI CARD NO.[protected] of MUNIRAJAPPA S V

I have Paid on-line for Rs.25997.60 on December 5th 2012, which was due on 5th Dec 2012, But now you have charged payment dishonour fee Rs.500 + (EXCL GST 61.80) then what is the point of giving payment by online transfer. kindly cancel the same.

Regards
Munirajappa S V

SBI Credit Card — REMOVING MY DATA FROM CIBIL

Dear sir

I have setteled my SBI credit card payment in full & final settelment & for the same i have recived no due certificat from the SBI card department aganist credit card no :- [protected].

So i request you to remove my data from cibil

Regards
Chandra shekhar.S

Dear Customer

We have noted your concern. We will get in touch with you soon to further understand and address your issue.

Dear Customer,

Thanks for talking to us.We are currently working on your issue and will get back to you shortly.

Yours Sincerely
SBI Cards

Dear Customer,

We would like to share that your query stands resolved. Also, we tried to establish contact with you, but we were unable to do so.
Please call SBI Card helpline for any further assistance.

Yours Sincerely
SBI Cards

SBI Card — Non receipt of renewal card after its expiry date

Dear Sir
My card was valid upto July-2006.(07/06). Once it was expired, I did not get the new card.Every month I am getting the monthly-statement through e-mail.But I was unable to open the satement, as I do not know its password( as I do not have that card). I wrote to them & I spoke to them. I requested them to send this card to my new address and they confirmed me to do so. I repeated this procedure 3-4 times. But without any success.I got frustrated.

Once again I am requesting to send the new card to my new address. I doubt that my card may be misused by any unscrupulous element. I am geting the e-mail statement, but I don't have the card. Is it not a way to haraess innocent customer ?

Please resolve my case at the earliest or cancel my account.

With Regards

Manoj Kumar Singh
C/O Bijay Kumar Singh
Old Card : [protected]
My address :

Manoj Kumar Singh
N 1/172 IRC Village
nayapally
bhubaneswar -751 015
M: [protected]

SBI Card — Renewal of card

My card is expired but I have not recd the new valid card. I am only getting monthly statement & sales flyers but cant use the card.

SBI Card — Renewed card not received

My SBI card no [protected] - I get updates and statements almost regularly but I have not got the card from 06/05 so far.
I was in service till 05/07 and now I am retired. How am i to get my card after renewal.
Prasad

SBI Card — NOT Received Of Renewwed SBI Card

Dear Sir
In The Matter I Hav Received A MSG Of SBI Card That My Renewed SBI Card With ref no. SB[protected] On 23 Oct 2008 But Sir I not received my card til date .

SBI Credit Card — Renewal Charges

Hi !

I am in trouble and need help from you guys.

The problem is related to Credit Card Defaulter:

More than 2 years back some SBI Credit Card agent come to me and offered free Credit card and Add-on card.

As I don’t use credit card much, I said no to him. He insisted me and requested that it is a life time free card and

If you don’t use than you don’t need to pay for it but you may need it in future, I also think that if it is free then what is the problem in taking the same and I took the card with Add-on.

But one thing is sure that I never used the card.

Around 6 months back I come to know that there is due on my account and Now yesterday one person came to my house and given an visiting card of a vakil and asked me to contact.

Today when I contact him, he said that you have to pay 3, 800/- dues on your account or SBI will file the case in court.

When i asked for details, he said that details will not be available, if you what to satel the case then pay the money.

SBI Credit Card — Levy of renewal fee

The card was issued as life time free card by the Mount Road Branch Manager and when renewal fee was levied at the first anniversary(2006) it was brought to the notice and the marketing executive then reversed the fee Thereafter no levy of charges was levied. Now during Dec.08 statement carries levy of renewal fee of Rs.1000/-and on taking up with the marketing executive and bringing to their notice the person attending was arrogant in repeating that there is no provision to reverse the charges even after bringing to notice that on earlier occasion there was no charge /if levied the same has been reversed. Card no [protected]

SBI MF — CHANGE OF ADDRESS

My residential has been changed to some odd address , dont no from where the change of address REQUEST has been received by CAMS PVT LTD, AS intimated to me under ref. no SBI/COA/35205/[protected] .
AT LEAST I HAVE NOT MADE ANY SUCH REQUEST PLEASE NOTE


with regards

my follio no 13436853 nominees- Pratibha- wife. My email address [protected]@gamol.com date of birth- 19/02/1971 EB-325 sector-1

my mobile no [protected] pan no AQPPB9325E pleaseragster my policy .

my follio no 12131084 L018G Magnum TaxGain Scheme - Growth my email address [protected]@[protected]@gmail.com (new) MY PAN NO. IS AEWPJ6252,
DOB 12/09/1968 R/O SHIWALIK VIHAR PHASE-II, DAMUDHUNGA BANDOBASTI, KATHGODAM, NAINITAL(UTTARAKHAND)PIN263126
MOBILE NO. [protected] & ALSO NOT RECEIVED MY STATEMENT OF ACCOUNT LONG TIME

My name : v raja, sbi mf no:13029967, pan no :AQAPR9652H, e-mail id:[protected]@gmail.com, date of birth:[protected].mobie no:[protected] change my address v.raja, s/o k.vembadiyan, mangalrevu vilaku&post, perai yur taluk, madurai distrit, tamil nadu state pin 625703 phone no :[protected]

My name : v raja, sbi mf no:13029967, pan no :AQAPR9652H, e-mail id:[protected]@gmail.com, date of birth:[protected].mobie no:[protected] change my address &Phone number v.Raja, s/o k.vembadiyan, mangalrevu vilaku&post, perai yur taluk, madurai distrit, tamil nadu state pin 625703 phone no :[protected]

my name is Londhe vaibhav my sbi portfolio no is 14508047 my new address is B1/B:0:1, Sagardeep Chs, Sec 6, Nerul Navi mumbai please update my new address

Sir
My wife was started the SBI MF FOLIO No. 22141911 Kallem Ramadevi in branch office, the branch staff was wrote wrong Email ID and Mobile number .
I also started mutual funds in the same branch my details are correct. Saving Bank account have as JOINT operating me and my wife.
So how can change my wife details through online.

Thanks & Best regards,
Kallem Chandraiah.

Dear Mr Gupta

We have noted your concern, and are currently looking into the matter. We will get in touch with you shortly to further understand and address the issue.

Yours' Sincerely
SBI Cards

Dear Customer,

Thanks for talking to us.We are currently working on your issue and will get back to you shortly.

Regards
SBI Card Cares

Dear Customer,

Thanks for talking to us. As per the telephonic conversation, please send the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

Regards
SBI Card Cares

Dear Customer,

We tried to establish contact with you, but we were unable to do so.
Please mail us your alternative contact details at [protected]@ge.com to enable us to address your query on priority.

Regards
SBI Card Cares

Dear Kunal,

We have sent a communication regarding your concern at your email id as we tried to establish contact with you but we were unbale to do so.Please call SBI Card helpline for any further assistance.

Sincerely
SBI Card Cares

Dear Varun,

We have noted your concern. Our customer support executive will get in touch with you shortly to further understand and address the issue.

Yours' Sincerely
SBI Cards

Dear Customer,

Thanks for talking to us. We will get back to you within 3 days. Please call SBI Card helpline for any further queries pertaining to your SBI Card.

SBI Card Cares

Dear Varun,

Thanks for talking to us. As per the telephonic conversation, please send the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

Yours' Sincerely
SBI Cards

Dear Varun,

Thanks for talking to us.We are currently working on your issue and will get back to you within 10 days.

Yours' Sincerely
SBI Cards

my name is avinaas sir i cheack my mother account stetment sir because she house wife

I AM AGREE

Plz me a user and passwold
A/c.no.[protected]
Name .kalam singh
Branch Sbi simli bazar
Distk chamoli
Uttrakhand

Mo'[protected]
Email.[protected]@gmail.com

Dear Mr Desai,

We have noted your concern, and are currently looking into the matter. We will get in touch with you shortly to further understand and address the issue.

Yours' Sincerely
SBI Cards

Dear Customer,

We tried to establish contact with you, but we were unable to do so.
Please mail us your alternative contact details and a suitable time to call at [protected]@ge.com to enable us to address your query on priority.

Regards
SBI Card Cares

Dear Customer

We regret the inconvenience caused .We would like to get in touch with you to address the issue at the earliest. Please write to us at [protected]@ge.com with your name and contact details and a suitable time for us to get in touch.Kindly mention reference number 022401 in your mail.

Yours' Sincerely
SBI Cards