State Bank of India [SBI] Complaints & Reviews

Dear sir

I took a housing loan in April'11 from SBI RACPC Branch . The concerned manger told that rate of interest is fixed for three years i.e. 8.75 % for I year and 9.5 % for II and III years. But six months latter they send me the letter that it is floating from very first day. The letter of bank is attached here under. Sir, i am a service class person and it has affected my whole financial planning. I can not afford this, kindly help to resolve this. i have already communicated this to concerned branch but they did not reply. Please find the communication mails with the bank here under.

Thanks and regards

Akshay


Akshay <akshay.[protected]@gmail.com> Sun, Dec 18, 2011 at 11:47 PM
To: racpc.[protected]@sbi.co.in
Cc: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in
Reply | Reply to all | Forward | Print | Delete | Show original
waiting for the reply......

regards

Akshay

On 11/4/11, akshay sardana <[protected]@yahoo.com> wrote:
> Dear Sir
>
> This is in referernce to below mail.
>
> I have been given loan at fixed rate of interest for three years and i
> received the attached letter after six months which is not accepatable to me
> as it is distubing whole of my future financial planning. However, it is
> not my fault but banks duty to clarify the correct terms and conditions at
> the time of giving loans and why should i be pennalized if correct
> communication is not given from bank side. It is totally banks mistake and
> not acceptable to me.
>
> The same has been written to bank via below attached online complaint
> filing also. I can only continue with rate of interest agreed by me at the
> time of giving loan i.e. whatever rate of interest agreed by me for I year:
> 8.75 % and II and III year 9.5 %
>
> Kindly solve my issue .
>
> Thanks and regards
>
> Akshay Sardana, Ph D
>
> --- On Thu, 6/10/11, complaints.[protected]@sbi.co.in
> <complaints.[protected]@sbi.co.in> wrote:
>
>
> From: complaints.[protected]@sbi.co.in <complaints.[protected]@sbi.co.in>
> Subject: Thank You for getting in touch with SBI
> To: [protected]@yahoo.com
> Cc: complaints.[protected]@sbi.co.in
> Date: Thursday, 6 October, 2011, 2:43 AM
>
>
>
>
>
> FEEDBACK RECEIVED FROM CUSTOMER COMPLAINT
>
> Please receive details of form submitted by internet user on the SBI web
> site .
>
> Complaint Ticket Number : CC[protected]
>
> Name : Akshay Kumar
> 304, Brundhavan Apartment, Plot no 28-29, Geethanagar, Old Safilguda,
> Hyderabad-56
> Account Number: [protected]
> Branch Name: PBB ABID CIRCLE Hyderabad
> Email : [protected]@yahoo.com
> Phone No : [protected]
> Mobile No : 8855591
> Product : Home Loans
> Complaint : Bank Charges - Revised charges not intimated
> Message : Sir, <&br<&br>&>& <&br<&br>&>& I have taken a loan from the above
> Branch in April'&'&11. That time Chief Manager RACPC loan branch Hyderabad
> told me that your Rate of Interest will be fixed like 1) 8.75 first year
> and 2) 9.5 for II and III year and after that till will be
> floating.<&br<&br>&>& Now, i received a letter from my branch on
> 3<&br>&10<&br>&11 that they have carelessly metnioned wrong Rate of Interest
> in loan sanction form that time and loan interest is floating right from I
> month. <&br<&br>&>& Sir, i am shocked by this casually way of dealing the
> SBI to his customer. Kindly look into the matter and advice further as this
> new rate of interest is not accepatable to me. They have disburse me 15 L RS
> till now from sanctioned ~ 38L. <&br<&br>&>& <&br<&br>&>& Thanks and
> regards<&br<&br>&>& <&br<&br>&>& Akshay
> --- Disclaimer --- The information in this mail is confidential and is
> intended solely for addressee. Access to this mail by anyone else is
> unauthorised. Copying or further distribution beyond the original recipient
> may be unlawful. Any opinion expressed in this mail is that of sender and
> does not necessarily reflect that of State Bank group. ---
>


--
Akshay Kumar, Ph D

SBI letter.pdf
300K View as HTML Scan and download

My Brother has taken a loan before 3 Years. I paid my all Installment in time. On Friday i went to bank at settelite Branch to closed my A/c. One Lady Officer give me Outstanding Figure and she told me to deposit that much amount. I gave the Cheque.She told come on Monday and Deposit Balance Amount in Cash,so,we will give you NOC.Now,When my went their the said you have first meet this person and deposit the Chq.This is their Internal Problem now they said me to come on Wednesday.When me said why should we pay the Interest for 4 Days, Another officer said do not talk with us.You have to pay Interest.

Bal Krishna Ram A/C No. [protected] State Bank of India, Branch- Rampur Kalan, At-Vijay Nagar,P.O.- Bariar Pur,Dist- Munger (Bihar),Code – 08162. My address- Vill- Bahadur Pur, P.O.- Lohchi, Via – Bariar Pur, Dist – Munger , Bihar – 811211 Email – [protected]@gmail.com Mob – [protected]/[protected] Date : 01 Jan 2012
Sub: NON CREDIT OF DISABILITY PENSION PAYMENT SINCE JUNE 2011
1. My disability pension payment is not being credited since Jun 2011. Now 08 months is started.
2. I have retired from Indian Air Force on 31 May 2011. I have been sanctioned of disability element of disability pension also.
2.My disability pension pay order No. 08/14/B/ corr/DP/1073/2011 was despatched to The Chief Manager, State Bank Of India, CPPC SBI, 4th floor Administrative Building, Judge Court Road Patna by the Air Force Record Office, Subroto Park, New Delhi -110010, vide letter no. RO/2703/665973/05/11/PW(DP/RMB) dated 20 Jun 2011.
3. I have approached to Branch Manager. I have also put up applications along with Xerox copy of disability pension PPO and its covering letter to Branch Manager. On 14 Dec 2011 again I have put up an application for NON CREDIT OF DISABILITY PENSION since Jun 2011.
4. My service(original) pension PPO No. 08/14/B/11666/2011 is actioned . On 30 Nov 2011 gratuity and commutation amount were credited in my account. Service Pension since Jun 2011 was credited in my account on 09 Dec 2011. My disability pension is not being credited in my account till date.
5. I have also sent applications along with xerox copy of Disability Pension PPO and its covering letter to The Branch Manager,Local head office Patna, The Chief Manager,CPPC SBI Patna and DGM,SBI Mumbai since Aug 2011 and also I have sent application on their email ID about non crediting of my disability pensin.
6. It is therefore, I request you sir, please consider my case on the above subject so that my disability pension amount since Jun 2011, may be credited in my account as soon as possible. I will be very thankful to you.
Thanks and Regards,
Bal Krishna Ram

Dear Sir/madam,

I am Supriya chaudhary SBI A/c No: [protected]
State Bank of India
kapoorthala bagh ( lucknow ) (8067) arif chamber,
kapoorthala market, India
Branch Code for the Bank is: 26613336

I had lost my ATM card since lastOctober 2011 and instantly locked and canceled my ATM facility through the telephonic procedure. however after which i followed all the instructed procedure of re-issuing an ATM for my convenience. I have been following up this matter since then with the respective authorities of the bank. which have still been not solved and at present with lots of inconvenience I am continuing with my account in your bank. I’m very annoyed and helpless in such a situation. even I applied second time for reissuing an ATM but in vain. Please consider my situation and take necessary steps.

Thanking you.
Supriya chaudhary
E-mail- [protected]@gmail.com

Dear Sir,

I had applied for SBI Mutual Fund TAX GAIN under option dividend and payout from Indore (MP). Application no. is xxxx6165 dated 07 mar 2008. The payment was made by cheque no. 753582 for Rs. 20, 000/-. The money was withdrawn from my account on 12 mar 2008. I have not got the certificates and dividend amount. Pl advice line of action.

With kind regards,

(Prof. RP Mahajan)

SBI Branch manager or RACPC (SBI, Head Office) does not have clarity of any rules or information. They will misguide the customer initialy and afterwards they will turn from theeir statement.

I had availed loan in March, 2011. They had told that SBI will charge fixed interest rate for 3 years. Now after 10 months, SBI is telling there is no fixed interest rate for me. But they have not given any mail or post.

SBI Sanction/ Arrangement letter has lot of ambiguity. As per Sanction/ Arrangement letter I should avail fixed interset rate. They had mail me also which showing fixed ineterset rate. But they have modified my Sanction/ Arrangement lettert by hand written (which shows ambiguity). SBI told that as per hand wriiten statement i have to pay more.

And they have asked to deposit the amount of Rs. 10,085 through phone call. The are not giving any written information.

Kindly help...

In the year 2005 I lost my SBI ATM card; I reported to police, filed a GD, wrote an application and submitted to my bank's branch. Additionally, I also applied for re-issue of a new ATM card in replacement of the lost one. After about a month, SBI issued a fresh ATM card in my name and it arrived at my postal address along with the PIN in another post. SBI assured me that my lost ATM card has been deactivated.

After 2 years, when SBI started charging an annual fee for debit cards, I found out that SBI is charging me for 2 cards! I was surprised and the Personal Banking Manager at my branch told me there are two cards in my name - both active and hence SBI is charging for 2 cards.

I was greatly taken aback hearing this blunder on part of SBI, they kept my lost ATM card active for 2 years and kept assuring me that it had been deactivated! That's ridiculous! It means they completely ignored my written application along with the copy of GD! But they did not ignore the application for a fresh card!

After this is a long story, branch kept sending me from this table to that table, from this staff to that staff - but now its 2011, SBI has not rectified their mistake in these 6 years and the most striking illegality is done by SBI here: 2 ATM cards in one person's name in a single account!!!

I've reported to branch manager, I have reported to city's main branch, I have reported to SBI grievance cell - nothing helped.

i have applied for unblock of my SBI ATM cum DEBIT card at SBI, PAUL BAZAR BRANCH, KOLKATA addressing to the branch manager on 15th December'11. .But after meting the branch manager twice and also contacted the branch over telephone several time till date my ATM cum DEBIT card is not unblocked. please take necessary step to unblock the said card. thanking you
LALIT LALITAV MOHAKUD

Hello

I have saving account in the mithakhali branch ahmedabad of sbi bank. i have activated the netbanking facility but i am not able to transfer the fund to same sbi group bank and also not even to other banks.

after benificery name added i am able to get a page to transfer the fund but at the end status will come as failure ,at the header of page where i am transfer the fund at their its written that 'POSTING RESTRICTIONS MADE BY BRANCH"


another meesage i am get while click on third party payment transfer at that time i get a message like

"Third party accounts are not mapped to your profile."


why this is happening "

sir this Abadhesh Kumar Pachauri have complaints that my ATM card has been Bloked and for this unblocked my atm card, 3 times i have given application to the branch manager but stiil it,s not unblocked so please do some as per as i need
thanking you

Abadhesh Kumar Pachauri
a/c no [protected]
atm no[protected]
e mail id [protected]@gmailcom

Rs 32,500 was withdrawn in a conspiracy and cheating proposition by the Damager- Operations of SBI, Mira Road branch code# 11755 on November 04, 2011. The police did not register FIR. The bank manager did not do anything. The Chairman of SBI board is sleeping. The GM of local head office is snoring. The SP- Thane (Rural) is busy doing nothing. The DGP, Maharashtra and DGP (Law & Order) are useless. More than 50 days are over. My senior-citizen, widowed mother has still not got her money back. She gave away the ATM card as well as the PIN to the Damager- Operations and he did his best to cheat her. The Public is advised to steer clear off SBI investments and trust their hard-earned money with such charlatan banks with charlatan staffs.

R/Sir,
I have SBI bank Saving A/c No. [protected] at NEERI Branch, Nagpur. On 5/9/2010 at 1:00 pm during withdrawal of amount at IDBI Bank ATM, MIDC M/c, I have entered Rs. 2000/- but due to M/c error I have received only Rs. 500/- in the denomination of 100x5 Notes at the counter, but transaction shows total 2000/- withdrawal resulting less amount of Rs. 1500/- received.
While enquiry at SBI, Neeri Branch regarding this matter, SBI has raised the complaint on 09/09/2010 and suggest IDBI bank to revert Rs. 1500/- to my a/c. But against the claim of Rs. 1500/- they have credited only Rs. 500/- resulting pending amount of Rs. 1000/-. While enquiring at IDBI bank they tole that SBI has raised only Rs. 500/- complaint against Rs. 1500/- but quantradict to this SBI said that they have send claim for Rs. 1500/-. During the mismatch of SBI, & IDBI I have still fighting to received Rs. 1000/- received less.

Sagar Parse
Plot No. 60,
Mangaldeep Nagar No.1
Opp Shivaji Lawn,
Manewada Besa Road, Nagpur
Post Parvati Nagar
NAGPUR 440 027 (MS)
Mob-[protected]

I filled the SBI credit card form at bib bazaar - lower parel. I was promised it's a 1st year free card. The bank within 10 days of receipt of card sends statement with annual fees.

I have approached them but deny the same.

Please note: the application number I signed was S-[protected] – where as the welcome message stated the application number as[protected]

I susspect forged signature and fraud to get bussiness by the bank.

I claim reversal of annual fees of 1 year as promised while selling the product. The amount involved is Rs. 499.


Rgds, Payal Keer - [protected]

Sir, GooD Mrng,
I am Ashish Ranjan, Salary Defence Account
Holder My Account NO. is [protected] of State Bank Of India , Branch-
Evening Branch POrtblair( A&N ). x


Sir, The last txn of my account is on 11/12/2011,
> ATM/Cash Withdrawal Amount - 500 Rs
> Available Bal - 691.81 ( After Cash Withdrawal)
> Mod Bal - 0.00
> ATM ID- S10B[protected]
>
> BUT When I Checked my balance on 23/12/2011 at 1350 Hrs ,I found some
> deference in my account
> My Bal showing:-
> Bal - 0.00
> Uncleared BAL- --5409.19
> MOD BAL- 0.00
> Lien Amount - 6098.00
>
I have taken loan and my EMI is Rs 5400/ which is automatically
debited from my a/c on every 01st date of every month regularly since
May 2009.

Sir I don't want to increase my EMI any how.

At present Iam in Kochi My Contact No. [protected]

Sir plz clarify my complain earliest and manage my a/c bal

I HAVE A SAVINGS ACCOUNT IN SBIBranch- Bastar Jagdalpur (A/ C NO [protected]).IT HAS BEEN OBSERVED THAT FOLLOWING TRANSACTIONS HAVE BEEN MADE WITHOUT MY PERMISSION:-
23/12/2011 SWEEP TFR DR RS 67000.

IT IS REQUESTED THAT IMMEDIATE CREDIT OF THE ABOVE AMOUNT BE MADE IN MY SAVINGS ACCOUNT AND IN FUTURE NO SUCH ACTION BE TAKEN WITHOIT MY PERMISSION.PL CREDIT IMMEDIATELY SINCE I HAVE MONEY FOR MY SON'S MARRIAGE

Smt Kusma Shriwas
vill+post _asna
teh Jagdalpur
Dist-Baster
Chhattisgarh
P.C.494221

DEAR SIR,
SBI BANK MANAGER, BRANCH MAIN BRANCH GANJ BAZAR PALANPUR, GUJRAT.
INFORM TO SBI BANK MAIN OFFICE MUMBAI.
BY - JAI NARAYAN SAWARIA, SBI AC NO. [protected].
NOW I AM LIVING IN NEEMRANA DIST. ALWAR RAJASTHAN.
REQUEST - DATE. 25.12.2011 TIME- 10.39AM IN MORNING SBBJ NEEMRANA DISTT ALWAR RAJATHAN KE ATM SE RS. 20000 NIKALNE KI PROCESS KIYA BUT HAME RS. 8000 HI ATM DWARA MILPAYE OR HAMARE BALANCE AMOUNT ME SE RS. 20000 KAM HO GAYE ATHH HAMARE AC NO. [protected]. JO SHESH HAME MIL NAHI PAYE WAH RS.12000 HAMARE KATE ME JAMA KARWANE KI KRIPA KARE MY MOBILE NO. IS [protected]. THIS IS VERY ARJENT.BECOUSE MERI BETI KI SHADI ISHI MONTH ME HAI.
REGARD
JAI NARAYAN SAWARIA
VPO- NEEMRANA NEAR POND
TEH.- BEHROR , DISTT.- ALWAR RAJASTHAN. MOB.[protected].

I would like to inform that a Cheque no 484981 of Chhattisgarh Gramin Bank Jashpur drawn in Favour of Gram Vigyan Pariyavaran Sansthan was deposited locally at State Bank of India Main Branch Jashpur on December 08, 2011.
Further we had been checking the account regularily hoping the amount to be credited in our account. But till date (Dec 23, 2011) the balance shows that the cheque is not credited.
When we inquired about the Cheque from SBI Jashpur, we were informed by the Bank official that this cheque can't be deposited here and would only be deposited in SBI Sagar mentioning RBI Rules. But as per the rules using the Core Banking facility the cheque can be deposited anywhere.
Please take the needed initiative and solve the problem at the earliest. Moreover, it should be marked here that Core Banking facility means that Cheque can be deposited anywhere and there is provision of some charges.
We have also gathered information from Chhattisgarh Gramin Bank, where it was informed that the Cheque is still to be produced for clearance there.
As per the services guidelines, the remittance/collection of cheque (locally) is cleared within 3 days, and it is already 15 days

My name is DILIP KUMAR JHA. My account is in SBI KOLKATA at Ganesh talkies.My account no. is [protected]. I submitted my ATM issuing form to the branch where my account is on 26th of november. But i haven't got my ATM card till now(23rd december ). And i saw that it has been issued on 1st of december. please reply as quick as possible. it's urgent.

Sir,I sent a request for top up of 333/- for my airtel mobile no [protected]. I got the message that the request accepted for processing payment of Rs 333 to TOPUP Code= 949, with Tid[protected] on 20/12/2011. The amount was deducted from my primary account .But I didn't get any balance in my mobile account. So please help me and do the needful.
Thanking you.
Sibasis Ghosh Moulick.

My A/C No is [protected]

Respected sir,
I Mukesh Patel, In connection with the subject quoted above, I have done final settlement for the SBI card for the card no- [protected] and deposited 24 nos. Post dated cheques of AXIS bank Ltd on 29-Aug-09. After completion of 24 Months I have seen through my Axis Bank Ltd. Account that 03 installments cheques were not cleared, Also I have enquired through Customer care then they asked me that you have to pay balance 04 installments because your 04 no. cheques were not cleared due to over writing in cheques, but actually I have paid 21 nos installments so I have Paid/deposited Rs.11,100/- ( Rs.2775/- X 04 = Rs.11,100/-) through Cheque no.320571 of Axis bank Ltd. So I am requested them to refund me Rs.2775/- which I have extra deposited against SBI card.
Today on 21.12.2011, through there representative new story listened that your 05 nos. cheques were not cleared due to over writing.
So, my request is that when there is an over writing in the cheques then why they have not informed/ written/ called to me. Also it is for information that I am a simply ordinary man who don’t know rules but the SBI bank employee who knows the Bank rules why they send cheques ( Five cheques) for clearens.

Yours Faithfully,

(Mukesh Patel)
Mobile no- [protected]