State Bank of India [SBI] Complaints & Reviews

Sir,
This is with refdnce to the order letter dated 26.07.10 by the 'Office of the Accountant General,Bihar,Patna,regarding the following:
1.order for the payment of the revised pension.
2.Payment of the cumulated value of pension.
3.DCGR gratuity payable.
Above mentioned order for Sri Basant Kumar(Retd. Asst. Teacher),with P.P.O. no.[protected] is said to be in process but the reason for delay is still not known.The above order known to get processed from Sub-treasury,Patna city to main treasury,Bankipore vide letter no.1441 dated 13.09.10.On enquiry from Main Treasury in November 2010,iwas communicated that the order for paymemt settlement been made to SBI Computerized Pension Branch,Antaghat.
Till date several enquiries been made but there is no any trace out of the settlement actions.
Kindly help us in getting the issue settled as now we are left with no other options than legal help.
Regards,
Hemant Kumar
S/o-Sri Basant Kumar
[protected]
[protected]@yahoo.com

I received SBI credit card with number [protected]. There was a mistake in name. So I was informed for receiving a new card with the correct name. I got message as the card is dispathced but I have not received the card.
And I did not even activate the card but I am getting the monthly statement.

Logically I am getting the monthly bill statement without the card.

I can not trust SBI any more and I want to cancel the SBI card immediately.

Please cancel the credit card.

Sir,

on[protected], I have received a call from your representitve that there is some discripancy in my documents and they need my credit card copy and copy of credit card statement. (phone no.[protected],[protected], but nobody coming to collect my executive from the bank. kindly do the needful.I have forward so many mails, still not recevied any help on it.
SBI Card Appl.. S[protected]


----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 06/02/2011 03:53 PM -----
RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN
05/31/2011 01:16 PM
To
[protected]@ge.com
cc
feedback.[protected]@ge.com, head.[protected]@ge.com, rohit.[protected]@gmail.com, services.[protected]@ge.com
Subject
Fw: SBI Card Complaint.





Sir,

kindly help me out as i am not getting any response.

----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 05/31/2011 01:14 PM -----
RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN
05/30/2011 02:48 PM
To
feedback.[protected]@ge.com
cc
head.[protected]@ge.com, rohit.[protected]@gmail.com
Subject
Fw: SBI Card Complaint.





Sir,

kindly help me out on this.

I have submitted my documents for the SBI Card on[protected], still I have'nt received any confirmation regarding my credit card. Kindly find my details below and update about my credit card status.


Name Rajesh Kumar
DoB [protected]
Father's Name Ramkishore
Contact No. [protected]
Address H.No. 241, VPO Dundahera,Gurgaon 122001
Company Address Bharti AXA Life Insurance Co.Ltd, SCO 4, 2nd Floor, Near Vishal Mega Mart, Next to payal cinema, Sector 14, Gurgaon 122016
PAN No. ATAPK5203E
Doucuments Submitted:- Copy of pan card, copy of passport, copy of existing credit card, copy of bill statement (credit card), copy of 1 photo.

I never received any verification call before[protected]. On dated[protected], I have received a call from your sbi delivery department (Phone No.[protected], regarding my card, they told me that my card has been approved and the same will be received by me on monday. I dont have received my card yet. Can u please let me my application or my ref . no. or help me out.



----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 05/30/2011 02:43 PM -----
RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN
05/28/2011 11:59 AM
To
rohit.[protected]@gmail.com
cc
head.[protected]@ge.com
Subject
Fw: SBI Card Complaint.





Dear Rohit,

on dated[protected], I have received a call from your sbi delivery department (Phone No.[protected], regarding my card, they told me that my card has been approved and the same will be received by me on mondya. can u please let me my application or my ref. no.


Thanks
Rajesh Kumar
[protected]

----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 05/28/2011 11:57 AM -----
RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN
05/23/2011 11:49 AM
To
rohit.[protected]@gmail.com
cc
head.[protected]@ge.com
Subject
SBI Card Complaint.






Dear Rohit,

I have submitted my documents for the SBI Card on[protected], still I have'nt received any confirmation regarding my credit card. Kindly find my details below and update about my credit card status.


Name Rajesh Kumar
DoB [protected]
Father's Name Ramkishore
Contact No. [protected]
Address H.No. 241, VPO Dundahera,Gurgaon 122001
Company Address Bharti AXA Life Insurance Co.Ltd, SCO 4, 2nd Floor, Near Vishal Mega Mart, Next to payal cinema, Sector 14, Gurgaon 122016
PAN No. ATAPK5203E
Doucuments Submitted:- Copy of pan card, copy of passport, copy of existing credit card, copy of bill statement (credit card), copy of 1 phot.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 05/12/2011 06:32 PM -----
RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN
05/06/2011 01:02 PM
To
rohit.[protected]@gmail.com
cc

Subject
photo rajesh

Dear Sir,
This is bring into your kind notice that I m having saving a/c [protected] in the name of Shakeela Bano,I dropped chq in drop box in SBI Chaman Ganj Branch on 27th April’11.
Branch conerns are denying for credit not received till date even denying that chq was not dropped in chaman Ganj Branch,Kindly see the matter on serious note .

For Instrument details pls find below

Chq Bank Name : Axis Bank (Civil lines branch)
Instrument no : 053938
Amount : 79000

I m enclosing account statement deposit slip alongwith Copy of Instrument for further reference for debit entry.

Kindly see the matter on urgent basis credit the amount with interest of entire tenure .


Regards
Shakeela Bano
88/192 A Chaman Ganj
Kanpur 208001
Mob : [protected]

i have my saving account in sbi and usually i used debit card for transiction. but now last two weeks i have a problem , whenever i used atm card machine reject my card because of wronge pin, but i used correct pin.

dear sir,
i, anu t p is holding an account no: [protected] (a joint account with my wife manju menon) at sbi, cgo complex, lodhi road, new delhi.
presently i am serving as deputy commandant at silchar, assam.
on 27/04/11 at 1640hrs, i requested to withdraw an amount of Rs. 10,000/- from 2nd SBI ATM silchar bazar ATM ID S10G[protected] with my SBI ATM card no:[protected]. unfortunately vide TXN NO: 3769, only Rs. 500/- was disbursed. but Rs. 10,000/- was debited from my account. thus the disputed money is Rs. 9500/-
immediately i registered a complaint with sbi customer care vide AT [protected] on 27/4/11.
unfortunately till date only an amount of Rs. 500/- is remitted to my account on 10/5/11. thereby the disputed amount remain to be Rs.9000/-
however i again registered a complaint with the sbi customercare vide AT[protected] ON 14/5/11.
again on enquiring with sbi customer care on 24/5/11, i was intimated that i should contact my sbi branch ie sbi, cgo complex, lodhi road, new delhi.
sir, i humbly request you to look into the matter and get the amount of Rs. 9000/- reimbursed to my account at the earliest.
thanking you in anticipation
anu t p dy comdt. (mob no: [protected])

Dear Sir,

This query is regarding the cheque no.203939 dated 18/12/10.

I deposited this cheque for 579 Rs to UPSEB,but it bounced back despite having balance in the account.This is not the first time it has happened and is causing lot of inconvinience to us,as everytime the cheque is bounced,we have to pay the penalty.

This is totally unexpected beahviour and bank should be held liable to all the losses that are incurred to the customers.

Please look into the matter and revert with a legitimate response for the same,also provide the workaround for such problems,so that it does not happen in future.

This complain has been taken up by the bank authorities,and there is no action from their side till now(its 6 months now).We expect a compensation for the mental trauma caused by the State bank.

State bank knows that it is not the customers fault,still they are not taking any action.

Account details:
Account Holder:Shirish Kant Jain/Ragini Jain
Account number:[protected]

Thanks and regards,
Malay Jain

kind attn SBI CREDIT CARD SECTION

i am card holder &card no. is [protected] .ihave made the payment of bill on the payment due date during the month of May 2011 and cheque has been realised late by your br. and i have been charged with late fee &fin. charges of rs.666.42 in the current month bill of June 2011 though there is no fault on my part .kindly waive these charges....

Complaint:
Name:Bailochan.mallick
Mail-ID:bailochan.[protected]@sbi.co.in.
Mobile:[protected]

Office Address
At/Post:Kenduapada Bazar
Dist-Bhadrak
Orissa,pin:756113
Hi,

Sir,complain for Regeonal Medanager -Mr.Bailochan.mallick .Regarding for activation for SBI ATM

Card.My Account No-[protected] SBI ATM Card No[protected].As per SBI Rules I

Submited the application or send to Sbi.[protected]@sbi.co.in this mail address.But He was playing 31-5 to[protected] days.for the activation.At the End,he destoryed my SBI ATM Card.

So I look forward to hearing from you and to a resolution of this problem.and i never wait for long time.

As per the complain please do the immediate action for employee of State Bank of india.

People of in this area are not sertified of his employement.So please do the action of SBI Employer

Mr.Bailochan Mallick.

Yours sincerely
From
Any contact for my name:kalinga kumar sahoo
mail [protected]@gmail.com
Mobile:[protected]

account no-[protected]
arvind kumar
dob[protected]
last transcations- 500 rupees...

sir,I had deposited Rs.20000/ - in sbi cantt branch mathura, u..p branch code 05716,on dated 17/04/1986 no.T J 421039 by name of kailash chand jain,for a period of three year .after the complition of three years ,i have submitted my orignal documents in bank for renewal,but the branch has not given me the renewal slip.so many times ,I reqested in bank branch.but I have not yet got my money. kindly help me to get my money with intrest from above mention bank branch. thank you.

Dear Sir,

Today i am doing my recharge from the easymobilerecharge.com.
on the payment mode it had showed internal server error.
but the problem is that the balance in deduct from my account
but it has not been showing in my account & orders and also not showing in my email ID [protected]@gmail.com.
please confirm the same.please refund my balance.

Recharge mob. [protected]
recharge Amount 100

To the manager of SBI ,
We were trying to book a ticket online on www.cleartrip.com. We filled up all of the informations needed. When it came to the payment's page we were told to enter our card number and other details about our card, we did the same and then clicked on "BOOK". The page took a few minutes to load after which it showed that our card is not "Verified by Visa". Then we called the customer care. "Getting a chance to speak to your customer care representatives is like getting a chance to speak to God !" We finally got that golden chance to speak after 18 minutes. We went to the homepage of State Bank of India card, which is www.SBIcard.com under the supervision of our first customer care representative. We were told to make an account first & then go to "Verified by Visa". We signed in, saw our account & went to open the option "Verified by Visa". In page no. 1 out of 3 we were said to enter our card no. and password. We did so but the next page did'nt opened showing that either our card no. or our password is wrong. We again called the customer care . They were not able to help at all . They were sending 6-digit passwords which they called O.T.P(one time password)which were of no use. Like this we wasted our whole day (30/05/2011). Our card was once locked too when we were 'trying' under the supervision of your dear customer care representatives.We last tried till (31/05/2011, 10:45 a.m).Yes our card is now unlocked but this bank should be ashamed of it's customer care service, & I hope that this bank will rectify itself.
By Chandan Chakraborty of Howrah.
address: 37, Hem Chakraborty Lane.

I have submitted my documents for the SBI Card on[protected], still I have'nt received any confirmation regarding my credit card. Kindly find my details below and update about my credit card status.


Name Rajesh Kumar
DoB [protected]
Father's Name Ramkishore
Contact No. [protected]
Address H.No. 241, VPO Dundahera,Gurgaon 122001
Company Address Bharti AXA Life Insurance Co.Ltd, SCO 4, 2nd Floor, Near Vishal Mega Mart, Next to payal cinema, Sector 14, Gurgaon 122016
PAN No. ATAPK5203E
Doucuments Submitted:- Copy of pan card, copy of passport, copy of existing credit card, copy of bill statement (credit card), copy of 1 photo.

I never received any verification call before[protected]. On dated[protected], I have received a call from your sbi delivery department (Phone No.[protected], regarding my card, they told me that my card has been approved and the same will be received by me on monday. I dont have received my card yet. Can u please let me my application or my ref . no. or help me out.

A CONSUMER GONE IN SBI AND TOLD THEM THAT HIS ATM CARD IS DAMAGED AND NOT RESPONDING. SO SBI EMPLOYEES TOLD HIM THAT YOU HAVE TO FIRST BLOCK THIS ATM CARD BY CALLING TO SBI HELP CENTER BUT WHEN THE CUSTOMER WAS TRYING TO CALL HELP CENTER BUT ANSWERING MACHINE WAS SAYING THAT "ROUTE IS BUSY" FROM MORNING TO EVENING.

SBI HELP CENTER IS FAILED TO PROVIDE BETTER SERVICES TO THEIR CUSTOMER.AND THEIR EMPLOYEES NOT HELPING TO THEIR CUSTOMER. HERE THE BANK DOES PARTIALITY WITH THEIR CUSTOMER BECAUSE MANY CUSTOMER ARE NOT RICH AND BANK PROVIDE FAST SERVICE AND HELP TO THEIR RICH CUSTOMER. SBI BANK EMPLOYEES NEVER THINK ABOUT THAT THE CUSTOMER IS OLD AGE AND NOT EASY TO DO EVERY THING.

SO SIR I WANT TO HELP FOR MILLIONS OF OLD AGE CUSTOMER OF STATE BANK OF INDIA IS THAT BANK MUST BE AWARE ABOUT THEIR WORK AND TO MAKE A DIFFRNET HELP SYSTEM FOR OLD AGE CUSTOMER.PLEASE TAKE SOME STRICT ACTION AGAINST THIS KIND OF BEHAVIOR .
THANKING YOU

Dear Sir,
You have issued only one ATM card to me but sorry to say that you have debited Rs.100 in place of Rs.50
to my savings Account as ATM annual fee.
Kindly check my account details and refund and credited Rs.50 to my savings account
Some necessary details is as follows:
CHANDRA VEER SINGH
S/B A/C NO. [protected]
ATM CARD NO.[protected]
MOB. [protected]
cvs.[protected]@gmail.com
--

--
Thanks and Regards,
Chandra Veer Singh

Sub: Complaint against not giving clear visible entry on PPF account pass book twice by staff (required for submission with form 16) and rude behaviour by Branch Manager when requested for help.

Sir,
I had opened a PPF account no. ([protected]) at SBI Yamuna Vihar Branch on dated 04/07/09 for taking Rs. 70,000 per year benefit related to income tax also for high interest rates on saving.
On dated 23/09/10 and 27/10/11 my father (senior citizen) had gone for deposited Rs 40,000 and Rs 30,000 respectively in my PPF account. As per some facilities of same day entry my father requested for entry both days but your staff on duty refused with excuse printer not working.
On dated 22/11/10 my father again came at bank for entry, it was done but overlapped with previous entry . On request many time and waiting it was done on next page again but with very disappointing way.

At the time of submission pass book entry with ITR 2010-11. I had faced problem due to
Overlapping and I had given explanation during submission. Though I had faced problem but I had not taken it seriousely.

On dated 05/05/11 and 18/05/11 my father gone for deposited Rs 49,000 and Rs 21,000 respectively in my PPF account. As per some facilities of same day entry my father requested for entry both days but your staff on duty refused with excuse printer not working at counter no-3 on dated 05/05/11 and counter no. 2 dated 18/05/11 respectively.

As usual on dated my father came at bank on dated 22/11/11 for entry pending due to excuse printer not working last time. This time entry was done but it was overlapped with previous entry, for this he had to wait 45 min for coming his turn. When requested for again printing on next page staff at counter no.2 refused to do though it was not visible easily also overlapped with previous entry. On confirming the name he refused to tell his name.
Due to last year overlapped entry issue I had faced problem during ITR filling. Therefore my father approached Branch Manager for some help. Instead of helping him he without seen the pass book properly used words (Jaa Jaa theek hai entry time kaharab mat kar).
I request to please take necessary action in this regard why they are not doing clear entry which is required for submission with ITR and refusing entry on same day. Specially guide your Branch Manager How to deal with customer (especially senior citizens) and what’s his job responsibility. Also please update my passbook with clear and visible entries and check weather printer was not working as per records or just excuse given by staff.

Thanking You
Yours truly,
(SUMIT TANEJA)
[protected] / [protected]

My name is YHHV swamy.I have come from Bheemunipatnam, Vizag district to Hyderabad on official trip. I have withdrawn Rs.20000 from SBI ATM Haridwar Hotel of my original account of Andhra Bank, Bheemunipatnam 531163. I have received slip for first transaction Rs.10000. Next transaction slip for Rs. 10000 is not received. ATM ID is S[protected]. I have made another transaction of Rs.5000 from the next ATM. For this transaction of Rs.5000 i have neither received money nor slip. When I tried to remove the same amount at Andhra Bank ATM DHMS, Koti I found that the amount exceeded to withdraw this day and shown the balance as I have withdrawn Rs.25000. Hence I reorded a loss of Rs.5000. Immediately I told my wife to inform the same to my Andhra Bank Branch at Bheemunipatnam 531163. They have told to give a request letter to look into the matter. I am worried whether I get my money or not. My account Number is [protected]. Please help.
Regards
YHHV Swamy

Name : INDIRA VERMA
JDA HIG-5, KATANGA,JABALPUR 482001
Account Number: [protected]
Branch Name: KATANGA JABALPUR
Email : [protected]@gmail.com
Phone No : [protected]
Mobile No : [protected]
Product : Internet banking
Complaint : Account Related
: I am your customer using i banking since long. Presently I have Viewing Rights only. I saw my Branch Manager for Transaction Rights. But despite his best efforts I could not be granted Transaction Rights. Previously I had this Account with your Tularam Chowk Branch at Jabalpur. There also they tried hard to grant me Transaction Rights but had failed. There seems some technical flaw somewhere. Kindly help me get Transaction Rights on my account.Thanking you.

Dear Sir

My father has deposited a cheque in my SBI ac on friday in SBI Khagaria branch. Cheque that was deposited, was of the same SBI branch. Now even 3 working days have passed cash hasn't been credited in my account. My account no with SBI is[protected].

This is not the first time. This happens almost every second month. The behavior of SBI employees in KHAGARIA branch is highly unprofessional and they take everything for granted.

I request you to take appropriate action so that this doesn't happen in future.

Regards
Alok Sharma