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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 1204

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J
jjegannath
from Bengaluru, Karnataka
Jun 30, 2011
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Address: Chennai, Tamil Nadu

Recently I applied for Housing loan with SBI-RACPC, I seems they are never looking at the loan requirements and submitted documents,

After keeping my documents for more than a month, at the last moment after the valuation they simply say they cannot consider the pent house are area for loan processing.

The Chief Manager of SBI, Anna Salai branch asked me to meet other Charted Engineer to revaluation and spent thousand rupees more for that work from my packet. I understood from the discussion that he himself doesnot aware of much of the process for housing loan.

Is it fair from SBI RACPC, making customers waiting for months and later confirming the silly things.

I suggest everyone never go to SBI for loan processing, its obvious the SBI RACPC employees never toward sactioning the loan as quickly as possible, sleepy SBI RACPC workers.

Regards
Jegan
Aug 13, 2020
Complaint marked as Resolved 
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    Vijay Jagadeesh Kumar
    from Hyderabad, Telangana
    Jun 30, 2011
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    Address: West Godavari, Andhra Pradesh

    Respected sir,

    my name is G V J KUMAR. i forgot my atm pin number. please help me and send my atm pin number as soon as possible. my card no.[protected] and my account no. is [protected].
    sir,
    I forgot my ATM Pin number
    NAME - Nehal ahmed khan
    D.O.B - 31.12.1989
    FATHER - Mr. Jamal ahmad khan
    CARD NO[protected]
    BANK - SBI
    BRANCH - Jwalapur
    CITY - Haridwar
    Respected Sir,
    I forgot my PIN NUMBER hence I am unable to withdraw money as I am staying out of my state. So I request you to take necessary action to send my PIN NUMBER on my e-mail ([protected]@yahoo.com) and for the act of this kindness I will remain forever grateful to you.

    Thanking you.

    Nehal Ahmed Khan. .[protected]
    Dear sir/madam,
    My self Mrs. GOPISETTY VIJAYA LAKSHMI have forgotten my password of the SBI ATM CARD No.[protected], valid through JUNE, 2018.ThereFore please send me password for the same on my email id.
    [protected]@yahoo.com

    Thank you.
    GOPISETTY VIJAYA LAKSHMI.
    sir,
    I forgot my atm password
    Name-GAUTAM BERA
    FATHER- RABINDRANATH BERA
    CARD NO[protected]
    BANK- SBI
    BRANCH-JANGIPARA
    DIST-HOOGHLY
    Respected sir,
    i forgot my sbi atm password, hence i am unable to withdraw money as i am staying at outside of the state. So i request you to take the necessary steps to send my atm pin number as soon as possible on this email ([protected]@gmail.com).I will be obelighed to you if you grand my prayers.

    Thanking you,
    Gautam Bera, [protected]
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      P
      panch ram sahu
      from Ahmedabad, Gujarat
      Jun 30, 2011
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      Address: Rajnandgaon, Chhattisgarh

      Tractor loan a/C no.[protected], bank-sbi,dongargoan sanction dt.16-01-*2004 amt rs.350000/-Owners smt. Bainbai village jhalatola(chhuriya block)distt rajnangoan. Loan a/C fully paid & closed on 07/02/2011.But the bank has not returned rinpustika to individual without reasons. They are facing lot of problem.We are not purchased loan & fertilizer from sahkari bank without rinpustika.The bank away from residence near about 40 km.And we around the bank many time. So I suffered the loss of money & peace of minde. Therefore I request to u sir pl examine my case & returned my rinpustika emmediately.
      Aug 13, 2020
      Complaint marked as Resolved 
      bank unneccessary harusment.
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        M
        meenajesus
        from Mumbai, Maharashtra
        Jun 30, 2011
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        Address: Pathanamthitta, Kerala

        Respected Sir
        I am unable to transact my accounts since i am not recieving any high security passwords in my mobile.Kindly do the needful at the earliest
        Dear Sir
        I am unable to transact my accounts since i am not recieving any high security passwords in my mobile.Kindly do the needful at the earliest
        Thanks & Regards,
        Sughosh Wardhaman Rokde
        dear sir,
        I had withdrawn Rs. 500/- from ATM of Bank of India, at Baroda Station. but actually i have not received amount from ATM & balance is displayed for withdrawn Rs. 500/- in my account. and i also complaint at SBI Branch, Alkapuri. but they have not replied to me & not attend the complaint also. so i request you to pls take the necessary action & settled my complaint immediately & credit Rs.500/- in my a/c.

        your faithfully
        Hiral.K.Rana
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          H
          helloworld
          from Chennai, Tamil Nadu
          Jun 28, 2011
          Resolved
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          Address: Hazaribag, Jharkhand

          I AM RAVI KANT SHARMA..MY SBI ACCOUNT NUMBER IS [protected]...MY ADDRESS IS (BARHI)....ACTUALLY MY PROBLEM IS THAT..I AM SENDING A MONEY IN SBI ACCOUNT THROUGH ATM WITH TRANSFER FUNCTION..BUT MY ATM'S TRANSFER FUNCTION IN NOT WORKING ..I HAVE CHECKED IN ALL ATM NEAR MY PLACE (HAZARIBAGH,AND BARHI) STATE-JHARKHAND.. I HAVE PUT ALL FUNCTION IN ATM..BUT NOT WORKIG...I HAVE TRIED MANY TIMES...PLZ TELL ME..WAT IS THE PROBLEM...PLZ SOLVE MY PROBLEM..
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            Sanjay Kumar Sah
            from Medinipur, West Bengal
            Jun 28, 2011
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            Address: East Medinipur, West Bengal

            STATE BANK OF INDIA ATM SERVICE A/c DEBITED NO CASH FROM SBI CHAMPASARI

            Dear Sir,
            I have A/c No : [protected], ATM Card No :[protected]. On 14 June 2011 at 14:21 used SBI bank ATM at Champasari, Siliguri ATM due to some technical fault cash could not be withdraw, however in balance enquiry I was found debited my account with 20,000.00. Therefore in view of above, it is requested to restoring my money as soon as.
            Thanking you.
            Aug 13, 2020
            Complaint marked as Resolved 
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              B
              B.L. Pal
              from Sikar, Rajasthan
              Jun 28, 2011
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              Address: Uttar Pradesh

              On 19.06.2011 at @1400 hrs. I used SBI Panki ATM for withdrawl of Rs. 10000/- but the amount not received however the amount Rs. 10000/- showing withdrawl. I have requested A/C holder branch he suggest please go to customer Care online and accordingly we have registered complaint vide complaint no. AT[protected]. As per concerned ATM Branch cash excess found. However the applicant not received the desired amount till date. Why should not registered case for non-maint. of ATM by SBI.
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                R
                rp dwivedi
                from Delhi, Delhi
                Jun 28, 2011
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                Address: Anuppur, Madhya Pradesh

                Dear sir
                i have a account in SBI KOTMA and i dipposited a cheque no:-034171 on date:-03/05/11 of 30000 RS. this cheque of Allahhbad Bank Amarpatan Satna. this issued by LIC Amarpatan but this cheque is not cleared till date.

                Sir please take needful action.


                Thanks
                Dear sir,
                my only child is our back up she is employed in amrit sing somani memorial center she got her remunaration by cheque which is from state bank of patila branch santiniketan building camac street, i drop the cheque where her account state bank of india nioh branch on 4/8/20011 still today 10/8/2011 not clearence her checqe
                i need your help please take nessearry action
                as early as possioble
                thanking you
                biswajit biswas
                phone no- [protected]
                NAME: FAROQ AL EZZI ABDULRAHMAN OSEWIORAN
                Address : YEMEN - TAIZ .
                EMAIL ADDRESS - [protected]@yahoo.com
                Age : 34
                Occupation : Architectural ENG
                Telephone : Mobil ( [protected] )
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                  P
                  p.n. vishweshwara
                  from Bengaluru, Karnataka
                  Jun 28, 2011
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                  Address: Dharwad, Karnataka

                  Date: 24/06/2011

                  From:

                  Shakuntala Athani
                  3/11. Sri Sai Krupa, 1st Main
                  Amco Layout, Near Impact College
                  Kodigehalli
                  Bangalore 560 092

                  To:

                  The Manager
                  State Bank of India
                  Keshawapur
                  Hubli – 560 024

                  Dear Sir,

                  Sub: Non payment from the ATM Card No.[protected]
                  SBI ID : S10A[protected]
                  Sub: Savings Bank Account No.[protected] with UCO BANK, HUBLI,

                  I would like to bring the following few lines for your kind information and necessary action.

                  On 21/05/2011, I used my UCO Bank ATM Card No. [protected] at State Bank of India ATM Counter at 12.10 noon (at Durgad Bail, HUBLI) and swiped for a sum of Rs.2000/ and the amount did not come out from machine. Immediately I got the receipt and showing deduction of Rs.2000/ from my SB account from the balance of Rs.10089.98

                  Later once again I swiped my card and I got a a sum of Rs.2000/ and I got a receipt showing the balance of Rs.6089.98. Thus I lost a sum of Rs.2000/. Relevant documents are attached herewith. I request you to kindly reimburse the amount which I did not received from the ATM Machine.

                  Thanking you,

                  Yours failthfully,



                  SHAKUNTALA ATHANI


                  cc: The Senior Manager
                  UCO Bank
                  Desai Chambers
                  Koppiker Road
                  Hubli 580 020
                  i withdraw Rs.3000/- from SBI ATM through my UCO BANK ATM CARD but i have not received amount where as amount is deducted from my a/c.i have logged complain to my uco bank but till date no any solution found.


                  MY CARD NO IS -- [protected]

                  MY AC NO IS---[protected]

                  Name - Tarun kumar prasad

                  UCO Bank — non receipt of amount from sbi atm

                  Sir,

                  i did'nt get money from sbi atm at patna from my uco bank atm card on dated 26/08/2010 where as same amount is shown withdrawn from my bank a/c


                  deatails are as

                  acno- [protected]
                  card-no- [protected]
                  amount- Rs-2000/-
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                    M
                    manishc
                    from Delhi, Delhi
                    Jun 27, 2011
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                    Address: West Delhi, Delhi

                    Sir I worked with state Bank of India Maurya Sheraton Branch as a clerk from 5-1-2009 to[protected]. My Pf started deducted from my account from june 2009 to december 2009. Than I resigned from the job and joined another job but my pf amount has not yet been credeted into my account . I have visited my branch many times but Branch manager says that we have forwared your providend fund statement to SBI provident fund department kirti nagar. When I approached kirti nagar they said that we had not received any file. Not Its been 1 year and 7 months since I resigned but my hard earned provident fund Amount has yet not been credeted into my account. What should I do.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      ALANGHAT RAMACHANDRAN
                      Jun 26, 2011
                      Resolved
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                      Address: Mumbai City, Maharashtra

                      In the month of March 2011, I had obtained an SBI Platinum Credit Card No.[protected]. Unfortunately, I have not been able to make use of the Credit Card because of some technical defect. Somewhere along the line, as I gather, RBI had made it compulsory to have the transactions verified by Visa for which purpose, one needed to get a one time password on his registered mobile. The mobile registration accepts only 10 digits, but in the country in which I am a resident only has 8 digits. With the country code of 3 digits, the number becomes of 11 digit. The site does not permit you to enter 8 digit and therefore, it was necessary to enter 11 digit (with the country code). But, the 11 digit gets cut off as it accepts only 10 digits. So, the OTP sent to my mobile never reached me for this technical reason. So many correspondence has been exchanged between the SBI Card and me, but the problem could never be solved. Rather than finding a solution to the problem, SBI Card went and cancelled my card.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Verified By Visa — Faults

                      I am compelled to complain about the ineffectiveness of Verified By Visa. It just doesn't work. As a result, I am prevented from shopping online wiht those businesses that necessitate Visa verification via your portal.

                      I can see from the internet in general that substantial numbers of people are all sufferring the same.

                      Why doesn't your technology work? You are causing your customers to lose business - for example, Tesco, National Express etc. And you are wrecking their reputation.
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                        A
                        amitsahu
                        from Kolkata, West Bengal
                        Jun 25, 2011
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                        Address: Odisha

                        Respectred sir,
                        I Mr Sanyasi Kimar Sahu, Assesses of Income Tax want to inform you the following few lines for your kind consideration.
                        My PAN No. AXXPS2075H , I have filed my income Tax Return dated[protected] vide Acknowledgment No. 1925 refund claim of Rs. 11077/- .But till today I have not received the same or any corresponding from your side. Hence it is therefore prayed that kindly receive my application and proceed matter.

                        I have complained to the Income Tax office , Berhampur,Orissa,on date[protected]. But they have given no corresponds from their side.

                        So please Consider this matter

                        Thanking you

                        your's
                        Sanyasi Kumar Sahu
                        At-Laxman Palli
                        Post- Belagaon ,Via - Polasara
                        Dist-Ganjam,Odisha
                        Pin-761105
                        Mobile - [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        SBI Management is very poor in comparison to other Banks,
                        My A/c No. [protected] at SBI Janjgir Branch, chhattisgarh 495668, whereas I have deposited my Cheque No.943225 and 951036 for Rs. 5, 00, 000/- and 1, 10, 160/- on 23.5.2011 for collection of Amount from Andhra Bank, Champa Through SBI Champa (Hardly 10 Kms distance), Cheques have bounced and returned to SBI Janjgir from SBI Champa on 6.6.2011 by speed post but neither bounced cheques nor any records are found at SBI Janjgir after passing of 20 days period.
                        All the staff are facing overloaded work as comes to my notice but SBI Management perhaps unknown and no correction feels by the management.

                        Kapil Nath sahu, Jangir
                        (mob.[protected])
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                          N
                          Nirmit Saraiya
                          from Mumbai, Maharashtra
                          Jun 25, 2011
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                          Address: Mumbai City, Maharashtra

                          My credit card was missused in the month of November 2009 for a sum of around Rs.39000/- and as i received the bill in December immediately launched a complaint for it on SBI customer care and per their instruction they told me to block the card through net banking facility and was been told for a revert back within 7 working days, but since than i havent got any revert from their side against my complaint. I have been receiving call from SBI reccovery department from jan regarding the payment and today i have received a call to make a payment of Rs.53000/-.

                          I havent launched a police complaint because i wasnt informed about the same by the call centre executive, and today now they blame me by saying "you r in fault that is why you havent launched any complaint".

                          I am using several credit cards of differnt bank, but have never commited such unethical or fraud practice.

                          Kindly help me out with the same and fina a solution. Today it self il be launching a complaint at the police station.


                          Regards
                          Nirmit
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                            R
                            rajendra adya
                            from Mumbai, Maharashtra
                            Jun 25, 2011
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                            Address: Gujarat

                            I have already registered my complaint on this site regarding SBI Privilege Circle Program Offer given to me.
                            Now, I was contacted by one Ms Manpreet as she said from SBI Privilege Circle Program inquiring about my sending of the kit sent by me saying that it is not received by them. This call came to me for not less then three times asking the same questions and then telling me that she would revert back after confirming.
                            To my surprise I have sent all relevant documents pertaining to the scheme in both HARD and SOFT Copies to all concerned departments wherein I have the acknowledgments for the sames receipt at there end which is also informed to them still they keep on saying that they have not received is something very very serious and this itself shows that an esteemed organisation like SBI is not at all bothered in set telling the greavences of there Privileged clients as they say.
                            It is really hurting that they are just wasting their and the customers time and resources.
                            I therefore would like to get an help from your organisation as I saw that many customers like me are cheated by SBI and it is not repeated in future with any body and all present cases are resolved in our favour with out more delay.
                            Please help.
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                              G
                              gaurav sandhu
                              from Nichlaul, Uttar Pradesh
                              Jun 25, 2011
                              Resolved
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                              Resolved

                              Address: Jyotiba Phule Nagar, Uttar Pradesh

                              Sub:- Complain for not received money from ATm
                              Respected Sir,
                              I have account in SBI main branch Bareilly and my account number is [protected] Sanjeev Kumar. I withdraw money from PNB ATM Lakara ATM Amroha (J.P.Nagar) and ATM id is D1298600 at 13:22 PM in 25/03/2011 Rs.-8000 but I received only Rs.-3000 but remaining balance not received after that next day I complain in to PNB branch than branch manager told me they have that day excess money into account and complain in your branch. I complain in my branch but PNB give feedback they don’t have any transaction for excess money balance but till date I don’t received money and any kind of response. When I asked from PNB Branch Manager that please gives me into written that they have excess money into ATM dated 25/03/2011 then he told me that they don’t have authority for that and complain again into your branch.
                              I have complain through pgportal.gov.in its ref. no. is DEABD/E/2011/0075 dated 28/05/2011 against this reference no. my complain forward to you date of action 13/06/2011.
                              But till date they don't give any reply and SBI Says that complain into PNB and PNB says complain into SBI
                              I am also sending ATM slip

                              Thanks & Regards
                              Sanjeev Kumar
                              mob. no.-[protected], [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                suprava07
                                from Mumbai, Maharashtra
                                Jun 24, 2011
                                Resolved
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                                Address: Howrah, West Bengal

                                Dear Sir
                                This is the reminder of my extremely delayed income tax refund.
                                Kindly courier me the cheque asap.i am in follow of it since very long,
                                I have not received Refund amount of assessment year of[protected] Reason that Refund cheque shows our bank account no o[censored]CO BANK – 43349 , which is already closed due to official reason. Now we are account holder of SBI – SSI HOWRAH branch.
                                So we have already sent the ORIGINAL cheque WITH ALL OTHER DOCUMENTS & DETAILS to SBI, CASH MANGEMENT PRODUCT CENTRE, 31, MAHAL INDUSTRIAL ESTATE , MUMBAI – 400093 ON 09/05/2011 THRU SPEED POST. BUT AFTER 25 DAYS ON THE DATE 02/06/2011 AGIAN SENT A REMAINDER LETTER WITH SAME DOCUMENT THRU REGD. POST FOR SOLVE THE PROBLEM.BUT TILL THE DATE WE DO NOT FIND ANY KIND OF COOMUNICATION FROM YOUR END, AND EVEN OUR REFUND CHEQUE.
                                HOPE YOU WILL LOOK ONTO THE MATTER & SOLVE THE PROBLEM AS SOON AS POSSIBLE.
                                Assessment year of[protected]
                                Details of cheque
                                Reference No-CMPP6199016
                                Dated-MAR 19, 2011
                                DRAFT NO- 806308
                                SPEED POST DOCUMMENT NO- EW[protected]IN , DATE- 09/05/2011
                                REGD. POST NO- 2123 , DATE- 02/06/2011
                                PAN NO: ACKPR2843L
                                Name : SUPRAVA ROY
                                Address : ICHAPUR,SEALDANGA,
                                SANTRAGACHI Post ,
                                HOWRAH – 711104
                                Bank Details : STATE Bank OF INDIA
                                CA A/c No. – [protected]
                                SSI Branch. DASNAGAR , HOWRAH
                                WEST BENGAL- 711105
                                I have a humble request of clearing my case and bless me with the most needed amount my own money my refund. Therefore i request you to personally look into the matter and do the needful.As i am in a urgent requirement of amount to fulfill my urgent pending commitments.I am in full hope of a positive action from this mail.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                . I am RAVEENDRA KANDI & my PAN is AFRPK3923L .my IT refund cheque(No. 938537) from SBI for 2011-12 year( for Rs. 14940/-) received on the last day of it's expiry and the same was dishounered by ICICI Dwarakanagar Visakhapatnam-A.P . Immidiately I wrote to you & sent the sof copies of cheque as well as hard copies ny REGD post to you, regarding this for cancellation & re issue of this cheque but no body bothers for me & feels no responcibility for SBI -Andheri-Mumbai after remainders. If I did not receive atleast any reply from you after this I have to go to consumer court
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                                  raag33
                                  from Bengaluru, Karnataka
                                  Jun 24, 2011
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  In the Month of June2010 my parents ( Father & Mother ) simultaniously passed away.
                                  Both were each others nominee.
                                  I am the only son. My age is 32yrs.
                                  Everywhere in all bank accounts,lockers,Fdr's both were each other nominee.
                                  still then i got all the claims setteled in my name.
                                  My parents savings account, HUF account, Fdr's, LIC Policy claim, moreover all the properties are transferred in my name by submitting affedivits, surities, indemnity bonds etc.

                                  Only thing remaining is the settelment of PPF account.
                                  From past 10 months i have submitted each and every documents demanded by SBI for setteling the PPF account of my parents.
                                  I have already submitted a)letter of indemnity, b)affidavit, c)death certificate, d) form G,
                                  e)city survey records, f)incometax returns,

                                  Also several times i have written to the chairman of SBI, not they have never replied as to why this harassment is being done.

                                  Kindly let me know, what should i do now.

                                  Regards

                                  R.S.A
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    rsgusain
                                    from Delhi, Delhi
                                    Jun 23, 2011
                                    Resolved
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                                    Resolved

                                    Address: Uttarakhand

                                    i hav sbi credit card no [protected] rakesh singh gusain card not activated.
                                    iam holding this card since one year some ur guy made it and dint help me to activat .
                                    now i hav recevied ur card bill of one year how come can a bill come to me wo using it pls help iam out of india my email ... [protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      J
                                      JOSHI_M
                                      from Nagpur, Maharashtra
                                      Jun 23, 2011
                                      Resolved
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                                      Resolved

                                      Address: Pithoragarh, Uttarakhand

                                      I AM A REGULAR CUSTOMER OF STATE BANK OF INDIA, PITHORAGARH BRANCH (CODE 0700), UTTARAKHAND WITH (SALARY ACCOUNT NO [protected]) SINCE LAST SEVEN YEARS. ON 22 JUN 2011 I WAS REACHED TO STATE BANK OF INDIA, PITHORAGARH BRANCH (CODE NO 0700) FOR PERSONAL LOAN. MR BS BUSFUL, OFFG MANAGER-CUM-LOAN MANAGER WAS DIRECTED TO ME FOR LOAN CLARIFICATION TO HIS SUBORDINATE. HIS SUBORDINATE DENIED TO GIVE A LOAN FROM THERE BRANCH AND SAID YOU CAN APPROCH SBI NAKOT BRANCH OR YOUR PRESENT DUTY STATION BRANCH (i.e. SBI KASHIPUR BRANCH) AND ALSO SAID “HUM NA PURA UTTARAKHAND KA THAKA NAHI LA RAKHA HAI”. I AM AGAIN REQUESTING TO THE INDL AND TOLD THAT I AM HAVING SALARY ACCOUT IN YOUR BRANCH (i.e. SBI PITHORAGARH - 0700) HOW CAN SBI KASHIPUR OR SBI NAKOT BRANCH GIVE LOAN TO ME. THEN HE SAID YOU CAN TANSFER YOUR ACCOUNT FROM THIS BRANCH. AFTER REPEATED REQUEST AND COMPLAINT THE MATTER WITH CHIEF MANAGER ON TELE (MR ARYA WHO WAS ON MEDICAL LEAVE) THEN THEY (BOTH MR BUSFUL & HIS SUBORDINATE) ARE AGGRED TO GIVE A LOAN AFTER 3 MONTH. BEING A CUSTOMER OF STATE BANK OF INDIA, PITHORAGARH BRANCH THE FOLLOWING CLARIFICATION MAY PLEASE BE FURNISH :-
                                      (A) WHY THEY ARE MIS GUIDE THE CUSTOMER TO TRANSFER THEIR ACCOUNT FOR LOAN WITH OUT CHECKING ANY DOCUMENTS. THEY ARE NOT ABLE TO GIVE A LOAN OR WHAT THE REASONS BEHIND THIS.
                                      (B) STATE BANK OF INDIA, PITHORAGARH BRANCH (BRANCH CODE NO : 0700), UTTARAKHAND NOT MAINTAINING ANY VISITOR BOOK, COMPLAINT BOOK AND LOAN REQUEST BOOK ALSO. PLEASE CLARIFY THEY ARE NOT AUTHORISED TO MAINT VISITOR BOOK & COMPLAINT BOOK IN THEIR BANK.
                                      (C) I AM APPROCHING TO THE BANK OF PERSONAL LOAN UNDER XPRESS LOAN SCHEME AND THEY GIVES ME A TIME FRAME OF 3 MONTH. IS IT REALY XPRESS LOAN OR SOMETHING ELSE?
                                      MANOJ JOSHI
                                      MOB NO [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        nk_agrawal
                                        from Jamnagar, Gujarat
                                        Jun 23, 2011
                                        Resolved
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                                        Address: Bihar

                                        I had taken a credit card from SBI. The card was taken only on the condition that annual charges would be waived. the same was duly put on the application form also. To safeguard against any confusions i had taken a copy of application form and kept with myself. now every year they levy a annual charge and then i have to conitnuosly ask them for a waiver. in the meantime interest and penalty also get levied due to this. Their service is also very poor as they promise of an action/ reply in 7 days however they take months. Till last year they waived on continuos persuation but this year they have not done so till now.

                                        Navin-mobile no [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        As informed over the telephone by SBI Cards that they taken note of the complain and would be reversing the charges and also would take care from the next year by incorporating into their system. I only wonder why they could not do so earlier when i had asked them through my various emails and Telephonic compalins. Thanx anyway to the website and SBICARDS Team.
                                        Again they have charged annual fee. Every year they have to be reminded of the terms and conditions on which they have issued card and only after several reminders the annual charge is waived.
                                        Old habits die hard and same is with SBI Card. They continue to repeat every year to unduly charge.
                                        Called their Toll Free no which was on hold for more than half an hour. What a service.
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