State Bank of India [SBI] Complaints & Reviews

Respected sir/mam,
its Deepa Doddamani,
i had withdrawn money from ICICI ATM of 4000 on 28/3/11, i dint get the amount but the balance got deducted.
i had given complaint in sub branch(Karnatak University Dharwad)
They just tel still it need time.
m not getting what to do further.

Here are the details of my complaint

ATM Ticket no:AT[protected]
My acc no:[protected]
1st complaint on 20/3/2011
2nd complaint on16/5/2011

Please debit my amount back

i got a call from sbi credit card dept regarding the proposal of a new sbi railway card they told me that there would be no annual fee on the card but when the card was issued to me they were sayin that there would be annual fee on that so this is the first issue and secondly at the time of submiting the document with the bank they said that they will provide me the credit limit on the basis of my citibank credit card but they have given me the minimum credit limit on the card so i want to lodge a complaint against them and its a request please make sure that this gets rectify as soon as possible.

on 21st of May, i went to SBI branch Budgam for the opening of an account with the branch. When i entered the brtanch some police official was ousting the customers saying that branch was closed. When i argued with this official, he told me to meet Branch head. I entered her cabin, and asked for the reason as why is branch closed without any proper justification or reason, and whole staff is present? she, badly behaved with me and said, " Aga sahib (A Hurriyat conference leader) has directed me to not work today". i questioned that, "how can you leave your duties on the direction of others"? there was a hot discussion going on with her for about ten minutes. At last i had to return my home without opening account.
i request high authorities of SBI to take concrete steps against the official concerned, so that customers are not put to trouble anytime.


With hopes and regards
Sajad Rasool
Raithan Budgam Kashmir

I am using SBI card since 10 years. I have had no problem with them so far.
My trouble started with their bill of April 1, for Rs. 10127/- The due date was 21.04.11. I issued a cheque for the bill amount on 08.04.11. Unfortunately as per them, I had wrongly written the date as 08.04.10. In their technical lingo this error is called “non-Bankable cheque”. I received a reminder call from them around 30.04.11 about non-payment. I was told that the cheque could not be used since it was wrong dated. I asked them why you did not inform me about the mistake in between 8th April to the due date of 21.04.11. I was shocked to receive their bill dated 01.05.11 where in they had added the following totalling to Rs. 5865.55/-
1. Unbankable invalid fee Rs. 300
2. Late payment Fee Rs. 600
3. GST Rs. 547.73
4. Fin. Charges on Retail Rs. 4417.82
My plea to SBI is that had they proactively called me up and informed me about the non-bankability of the cheque I would have issued a new cheque. This could have saved so much of strained relations and loss of man hours to their staff as well as me.
The customer care told me that they have reversed the charges under item No. 1 and 2 but are unable to reverse item No. 4. I do not understand the rationale of their argument. What is good for item No. 1 and 2 should also be good for item No. 4 since the cause of dispute for the charges are same.
I shall be obliged if somebody enlightens me as to what remedy I have in this situation.

This is to bring under the kind notice that we are being harassed by the STATE BANK OF INDIA (Dalhousie road Pathankot) employees for getting back our own Money.
My Father had Fixed Deposits for over 7 lac's. My father died intestate with out any will. Bank employee told us to fill up the forms with 2 peoples who knows you from long time, and 2 sureties whose worth are more than 7 lac's.( ALL FORMS DULY ATTESTED BY NOTARY , signed by all 4 peoples , with their Photographs , and with 2 Photo id cards. along with their worth proving documents.
we completed all the forms as said along with sureties (whose worth was over Crores of Rupees) from Chandigarh as we are based in Chandigarh itself.
when we went to submit the forms , BANK EMPLOYEES denied to accept the documents and forms saying that we will not accept this documents . they said they wont accept the sureties from Chandigarh.
we confirmed from bank employes before making the documents if they will accept and they said yes - you can get the sureties from any place.Even Chandigarh is part of Punjab. Don know what the hell these people want.
they said you need to made Succession Certificate from court. what the hell is the issue with the People in this bank. they must have told us what they exactly need. we wasted our time and money on making all the stuff.
When we inquired about getting the succession certificate from court, we came to know it gonna take minimum of 6 months to get that.
the thing is when we go to bank to deposit the money, they are very happy and do all the work, but when it comes to any problem and money back thing, then these people don't care.
Now i am going to submit a complaint in RBI against these people.
we are being harassed in getting our own money and that too earned with honesty and hardwork.

Hi,

I am A/c holder of SBI ITPL Campus Bangalore branch. I forgot my online sign-on password and I have requested for my new sign-on password to my company address. I have followed up with then so many times from last 1.5 years, but still I did not received my new password.

In the beginning they have asked me to send the signed 'Duplicate Sign on Password form’ via fax or mail. I have faxed the Duplicate Sign on Password form twice and also sent the scanned copy and now they are asking me to collect it in Person from Bangalore.

I have some work priorities and at this moment I can travel form Pune to Bangalore just to collect this password. The bank is not ready to respond and not even replying to the emails that I am sending. This is so much frustrating and annoying.

I need to net banking password for my account as soon as possible. Please help.

Thanks,
Shyam

Ph. [protected]

Hello,

My father have SBI account at Avinasi branch (branch code:000759).
On 22nd January 2011 he tried to debit 4000 Rs. from Indian Overseas bank atm at Annur, Coimbatore but he received only rs 3200 and got the receipt for rs 4000 from ATM machine.
Kindly credit RS 800 in to account
Pleease look into this issue on urgent basis.

Details:

Account Number - [protected].
Branch Name - State Bank Of India.
Location - Avinasi.
Date - 22 jan - 11
Time - 14.59
Atm id - iobd9390
Ref no[protected]




Thanks in advance,
Ramesh Kumar.

Dear Sir
I have registered for internet banking facility in SBI with an intention to book air tickets and railway tickets online and the internet banking facilities has been activated to my account, but unfortunately I am not able to book a ticket online due to non registratiMoon of my Mobile number in Internet banking. Therefore, it is requested to register my bile No.[protected] at an early date enabling me to book a airline ticket by debiting amount from my SB Account No.[protected].

An early action is solicited.

Yours faithfully,

VASU VIJAYAN

Instead of several reminders and complained you have added a sum of Rs.4545/- with my credit card bill, why and how you add this bill, are you cheating with the customer ? I have not purchased or oany goods anywhere in India, then how you add this Rs.4545/- with my credit card bill? Who gave you permission to do that? Can you show me any receipt or any bill or name of the shop tat I have purchased the goods,then how you add this amount? I am not atall interested in Heritage Holidays, You cancel that kind of bill and in future don't add any such kind of false bill with my credit card.

DIPEN DEY CHOWDHURY
CREDIT CARD NO:[protected]

Dear Sir/Madam,

I have attached the following xerox copy of my icici bank cheque and acknowledgement slip of SBI bank. This is my friend who have given me an idea. The cheque was deposited on 15th April, 2011 at Nighoj Branch Tal. Shirur. Till now the cheque is not cleared. When ever I go to that Branch the cashier always tell that meet the manager and that time manager is not available at the branch he will come at 3pm and when i go at 3pm, I get news that he wont come today. This happened 2 times. So kindly do needfull. This is suffering me and no news available for me of my cheque. it already a month passed till nowthe cheque has not cleared. Please do needfull. I have send this mail to you with lot of hope. I have send it because some other people should not suffer for the same reason.
Eagerly waiting for your reply. Lot of hope from you
Thank's & Regard's,
Sunil Ganeshrao Jadhav

Sir,

i have applied with the concerned authorities to cancel my sbi card. in response of i received this letter -
01 Mar 2011



Dear Mr.

Thank you for writing to SBI Cards.

This is with reference to your communication dated Feb 22, 2011 10:06PM.

SBI Card Account Closure: We understand vide your communication that you have expressed the desire to close your SBI Card relationship. Your decision to close your account with us is a matter of deep concern to us.

We would like to take the opportunity to ask you to reconsider your decision to continue your relationship with us.

Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.


Yours sincerely,

Pooja. H - Customer Service

i write again n again, but till date, my card has not been canceled. but i m receiving card bill every month imposing charged on me. even bill for last month has been mailed to me.

please advise me, should i go to the consumer court or my problem will be solved by the SBI authorities. I WILL NOT PAY ANY CHARGES FROM THE DATE OF MY FIRST MAIL TO THE CARD AUTHORITIES, WHICH HAVE BEEN CONFIRMED BY THE ABOVEMENTIONED MAIL.

MANIK DIKSHIT
223, SAFIPUR 1ST, SUBHASH ROAD, RAMADEVI, KANPUR - 208007
PH [protected] ( I HAVE NOT MENTIONED THE CARD NO. FOR SECURITY REASONS. HOWEVER I MENTIONED IT IN MY EVERY LETTER TO U.)

This is a complaint on tele caller from Dinners card claiming to be an out sources agency of SBI card and calling on behalf of SBI Card and offering mega offers to select lucky winners. The system is planned by a high criminal minded manner.

The person above calls from Delhi and starts explaining the offer countinousley non stop in HINDI, irrespective of weather the listner knows/understands hindi or not. After explaining all bla bla, says U will recieve a confirmation call in 15 minutes time. In spite of telling him that we are not intrested, he says (in Hindi only) dont worry we will not send the kit without your confirmation. Then another person calls from Delhi who Speaks English and starts as, this is a confirmation call........... and quickly briefing the product very fast asks for confirmation of Name, Confirmation of Address etc. When I said I am not intrested,
He starts speaking in an very arrogant manner, using harsh words, saying why then did you accept the call etc. When I said I am presently not wiling to pay Rs 5500/- as per your offer, he asked ' So you want everything free of Cost ???".

Is this a way a tele called speaks ? who intentionally calls making a unsolicitated call and forcing us to accept the offer. Over and above speaking in an arrogant manner.

What is SBI's answer to this situation? Does this happen without the knowledge of SBI card ? Is SBI card not intrested to have theit genuine customers stay with them. Why do they allow third party to speak to the card holders and based on that bill the customers. Even a arrogant call from a known vendor can be seriously dealth with. Hope SBI cards put an end to such criminal practices.

my client id is ESI245594. i got my registered email id modified an now when i try to retreive my password using forgot password option no mail reaches me. kindly help me ASAP.

During Online booking of my tickets my Credit card was blokced and I have tryed the customent care for Unblocking and the online registration procedure through LAN line.

The Auto Answering system is not responding for the Unblocking of my card and says the facility is not available

Why SBI Cards have not activated the same, This has killed my 1 hr time in trying for the same

And as a Public Sector Entity SBI Cards my be probed and he has to unblock the Credit Card

This is a Complinet and has to be taken care

Dear Sir/Madam

I would like to inform you that I had made a transaction for 1000 Rs/- in ATM (ATM ID - ST0B[protected] ON 19th May 2011 with transaction number 9705. Unfortunately during processing of my transaction power has gone. So specified money did not come from ATM. But 1000 Rs/-was debited from my account. I made compliant regarding this by calling customer care and by mailing them. So it’s my humble request to you to look forward in this matter with your great concern. Also I would like to request SBI management to look seriously in these types of power failure problems. As a customer i had very much beleive in SBI but this time i am very much disappointed. So please try to solve my problem ASAP.I may be saved from mentally harassment due to loss of my money earned by so much of hard work.
Thanking you Sir/Madam,
Yours sincerely,
Sudheep.T
A/C No:[protected](Bank code:02109)
NIT Rourkela
Orissa
Mobile No: [protected]

kind
attn sh. amit kalra
i am card holder &card no. is [protected] .ihave made the payment of bill dt.[protected] on[protected] due date of the bill. cheque has been realised late by your br. and i have been charged with late fee &fin. charges of rs.510.44 though there is no fault on my part .kindly waive these charges.

sudershan kumar
union bank majith mandi
amritsar

Dear sir,
In concert of the treasury officer shajapur's cash payment order letter no./pension/20103381 dated 8/12/2010 sent to the manager state bank br.chowk bazar shajapur for the arrear pension 1st july 2007 to august 2008 & gratuity arrear payment to me.this case pending in regional bank bhopal till date.arrear pension Rs.15022/-& gratuity Rs.52047/-total amount Rs.67069/- kindly pay to me ASAP.pls do needful.
Regards,
Ramchandra bairagi
pensioner
Shajapur mp
mob.[protected]

Respected Sir,

I have an saving account (A/c No. is [protected]) in State Bank of
India, with (02401) Kutchery branch, Dist. Meerut. I have ATM facility bearing debit Card No.[protected], on dated 07.01.10 I used my ATM card to withdraw Rs. 10000.00 from ATM of Indian Overseas Bank, Branch Police Line Meerut at 18:50, ATM ID: IOBD9526, REF No:[protected], during this transaction the amount of Rs 10000.00 deducted from my A/c but Cash didn’t delivered by ATM Machine at that time & ATM Machine’s Receipt show that RS. NOT AVAILABLE, same problem occurred by another person who used that ATM after me.

Tomorrow on dated 08.01.10 I went to Indian Overseas Bank, Branch Police
Line Meerut but the branch Manager told me that you have to contact to your own branch & amount will be credited in my account through my own branch. Then I met to the Branch Manager (02401) Kutchery branch, Dist. Meerut & he told that your problem will be sort out within 90 Days due to another bank transaction.

After this I lodged a complaint on customer care no [protected]
on dated 15.01.10 by complaint No AT[protected], and SBI customer care executive told me that my problem will be solved within a week, after that when I talked again than he told that amount will be credited in my account through my own branch and you have to contact them.

After this conversation I again lodged a complaint, complaint No
AT[protected] at customer care on dated 20.09.10, and SBI customer care executive again told me that your complaint have been closed & this amount will be credited in your account through your own branch & you have to contact them immediately then I met to the Branch Manager (02401) Kutchery branch, Dist. Meerut again on dated 20.09.10 but he told me that he can’t do anything again.

I also lodged a complaint, complaint No AT [protected] on dated 21.01.11
at SBI customer care but after that date I talked many time to SBI customer care executive but they told me every time that your complaint status is in under process, but it seems that no anyone is interesting to solve the above said complaint although maximum period of 12 days from the date of receipt of customer complaints.

As per Indian Overseas Bank letter no. Nil, Dated[protected], why my
bank/branch didn’t claim for charge back, as I have already lodge a complaint on dated 15.01.10. (Copy Enclosed).

Respected Sir I already submitted an application under Right to Information Act, 2005 on dated: 21.03.2011, but they send me the unclear answers of the queries about requested information’s, that is also an offense under section 20 of Right to Information Act, 2005. As I asked that what is the reimburse policy to the customers, if the amount wrongfully debited on account of failed ATM transactions, from the date of receipt of customer complaints? He told me that it is not a failed transaction, if its not a failed transaction then in attached copy of J.P.Log / E.J.Log, where is clearly mention that *668*18:50:20 COM ERROR: 0000001D 200018 was occurred, after this transaction next transaction was also invalid, which is showing clearly that my transaction was a failed transaction, because before this transaction there is no any COM ERROR. As well as I also requested the copy of recorded video (In C.D.) of the ATM ID: IOBD9526 of date 07.01.10 at the time duration of 18:30 to 19:00, that video will clear the whole doubts about this transaction were right or wrong.

Respected Sir I am really very suffering due to all these conversations,
since 07.01.2010 & it became a very long time. So please help me to solve this problem as early as possible because no any one is interesting to solve the above said problem.

Please let me know if you need anything else.

Kind regards,


(Sachin Kumar Sharma)
D-74, Ganga Nagar, Meerut (U.P.)
Mob No. [protected]
Email : [protected]@rediffmail.com

i have take education loan from the bank mentioned above.the amount for loan is Rs 4 lakh..my per semester fee is 65000 and the rest is arrange by my parents.as the central goverment acted upon the subsidy in education loan i am yet not get benefited from it.i am bpl(below poverty line ) consumer.my branch manager has ask for all the document required for the purpose ,yet he has not taken any decesion..................please help me out

Dear sir/madam

i have a savings account([protected])with pollachi branch,pollachi


Transaction details below

ATM TERM :S10A[protected]

TXN.NO :8915

04/04 :700

TxN.No:8916

04/04:700


A bad experience I have gathered. I have not received any money from the SBI
Bank ATM in annanagar 18th main road . But my account showing Rs.700 & another Rs 700/- debited for the transaction.

SBI not responding about this matter.

I need the money immediately

please arrange to credit the same to my account immediately.

Thanks,
Baladhandayutham