State Bank of India [SBI] Complaints & Reviews

Hi sir/madam

My name is Vanlalhriatkimi pachuau i have an account with SBI in saket branch Delhi.I wanted to break my FD due to financial emergency.I went to the branch was inform very rudely that there is lean hold from credit card dept. First of all no credit was delivered to me so its been a year so i ask them to cancel long time back.
When i told the account manager all of these. he literally shout at me and said that he doesnt care.I was clueless as to what to do.I called the call centre told me that my credit card is inactive.so i went again to the branch. the same account manager shout and yelled at me again.some other staff told me to get a lean letter from credit card dept. i again call the callcenter. got through after trying for almost whole day. the agent told will take 10 days its almost a month now i havent recieve. Everytime i called they would say will take 2 to 3 days.Finally i spoke to supervisor name Rahul he said that he can send email to the branch.I leterally begged him to do that as i am diehard need of money. Went to the branch.They inform no email is recieved from credit card dep and they cant give me my money.I am so fed up to call the call centre and listen to their bunch of lies. I am clueless what to do as nobody is doing their job.I want to take my money and close my account and will never recommend anybody. its my money but they dont want to give me back. please help me and take severe action to this matter there many customers who are treated badly.Please remind them they get their salaries because o[censored]s and train them to do customer service with honesty Or else people who wants to help their customers.Worst treatment ever.

thanks

From the day...,SBI has launched a new debit card interface for customers,,,,to transact through debit cards,,,i m unable to transact..!! I own a SBI debit card(maestro)...& it was quite functional earlier...!! now a days..,it gives a notice....i.e.;"AUTHENTIFICATION FAILED"..!!

the expiry date of atm cum debit card is not mentioned on the card. only valid date is given. i have to make online payment through PayPal and it is asking for the expiry date of card....

I have done transaction of Rs25000/- using SBI ATM card from other bank. As i have done from other bank maximum amount i was able to transact was Rs10000/- . So twice i did that and collected the cash, but it is showing me another Rs10000/- transaction in mini statement but there was no such transaction and amount is also debitted from my account. Account No. is [protected]. Mini statement is clearly stating the location beside each transaction. But for this particular transaction it is simply blank. I request SBI bank to look into the details and credit the Rs10000/- into my account which has been debitted as soon as possible.

Sir/madam,

I am R.Samuel Rajan with credit card No.[protected]. The card has expired in 1/11. I have not received an renewed credit card. I am receiving statement regularly and making payments. I request you to kindly do the need full. This will help me to register online.

Thanking you,
R.SAMUEL RAJAN, 8/5B, 3RD STREET, LATHIF COLONY, ZAMIN PALLAVARAM, CHENNEI-600 043.
email:[protected]@yahoo.com
phone:[protected] / [protected]

SIR, I HAVE LOST MY SBI CREDIT CARD NO [protected] AC NO. [protected] ON 9TH INSTANT AT SHIRDI SAI TEMPLE, SHIRDI.

IN THIS CONNECTION, I HAVE TO ADVISE THAT NO DEBIT BAL. IN MY ACCOUNT AS ON DATE. PLZ . BLOCK THE CARD TO AVOID ANY MISUSE OF IT.
THANX

A K GUPTA , D-88 RAMGANGA VIHAR-II OPP. PANTHER GYM, MORADABAD-244001
MOB. NO. [protected] LAND LINE[protected]
E-mail ashokavita.[protected]@gmail.com

my card has been blocked for the last eight months,I have paid the dues in the given time frame and also some interest that was applicable.as per the records I still have odd 350 INR due which I was not aware of ,tried to contact the babk for the same but it always goes to the call center and they themselves dont know whom to contact further.
i am an NRE and need to use the credit card abroad on a regular basis,Pls do the needful of sending me the account details to my residence and also send a representative to collect the cheque.
Kindly activate my credit card.

Hi,

I hold a savings account with SBI ITPL Campus Branch, Bangalore, and today morning (13th April 2011) I notice that they have used Auto Sweep and debited Rs.50,000 from my Savings account on 12th April 2011 without my knowledge and permission.
I need this money and SBI has no authority whatsoever to touch my money without my persmission.
Please let me know what is the procedure, and i need this money to be transferred back into my savings account at the earliest. This is causing a real headache, as no one picks up the phone at any of their offices.

Clarice
[protected]

Not yet received SBI railway card.

Dear Sir/Madam,

I have applied for SBI Railway card.

My application no: C[protected]

I have submit to your customer care excetive on dt 19.02.2011 but today is not your site details for any query.
So, any query for details in my email address: [protected]@yahoo.com

Recently I was trying to add a beneficiary to my SBI internet banking a/c, I came to know that SBI has introduced a new rule which for me sounded like a completely illogical idea. This rule says that the beneficiary's a/c will be activated after 16 hrs, once the approval is done. Now The point that I am not able to understand is why will a person wait for 16 hrs for an a/c to get activated and then start transfering the money, instead he/she can visit the branch and transfer the funds. Now a days banks are trying to provide thier customers with the fast and better facilities and in such a competative environment I really don't understand why SBI want to slow down a process that too in internet banking. If anyone from SBI is reading this please try to understand that with this new rule you people are not gaining any profits, instead you people are annoying your customers by troubling them b introducing such non-sense rules.

Respected Sir,

I am having SBI Saving Account in your Branch vide A/C No [protected]. Sir, I went to the ATM of ICICI Bank, Prashant Vihar, Pritampura Dehli to withdraw an amount of Rs.2000/- on 09.04.2011 at about 15.00 hrs. After processing of ATM options with my ATM Card I had choose the withdrawal option and amount mentioned Rs.2000/- after one minute, Cash has not came out and the print slip came out as Transaction Declined, unable to process. Then I again tried to withdraw the amount of Rs.1000/- and successfully withdrawn. After withdrawn the amount I checked by saving bank account balance and I shocked that Rs. 2000/- which had not received at ATM was also debit in my saving bank account. Hence, I request to your kind honour that please enquire in the matter and credit the amount of Rs.2000/- which was not received by me at ATM.

ATM ID of ICICI Bank is - S1CN2653


Account Information
11-Apr-2011 [12:20 PM IST]
Account Details
Account Number [protected]
Description SBCHQ-GEN-PUB-IND-NONRURAL-INR
Name Mr. ASHIS NATH
Balance
Uncleared balance 0.00
MOD Balance 0.00
Currency INR


Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
09-Apr[protected]Apr-2011) ATM WDL
ATM 8881 ICICI BANK DELHI DE IN 1,000.00
09-Apr[protected]Apr-2011) ATM WDL
ATM 8879 ICICI BANK DELHI DE IN 2,000.00
06-Apr[protected]Apr-2011) TO CLEARING
PNB ASHIS NATH
61633 1,000.00
01-Apr[protected]Apr-2011) ATM WDL
ATM 07805 KARANPUR DEHRADUN IN 3,000.00
Thanks Regards

ASHIS NATH

email - martial.[protected]@yahoo.com
facebook - martial.[protected]@yahoo.com
Skype - martial.ashis
Youtube - martialashis
Cell No. - [protected]

Just I would like To request Execuitive of SBI Delhi to Vist SBI Brach Nand Nagri,
As a ordenery custemer & meet the staff & branch Manager For any Short Of Probelm, Then You will Come To Know How Painfull is Having A/c. in This Brach.

Any How, My Problem Is that my SB A/c.no.[protected] .my Transaction password Blocked in january 2011, since then i have visted many times & made request in aplication to Branch Mnager As wel as the Internet Banking Officer.
but i hvnt got my transaction pass release or re issue till date,
in few days i will going to closed my a/c. from this Branch. but any athority of sbi can do some thing for this branch,then it will help yhe many a/c holder of this branch in future .... thanking you.......

Dear Sir,

Would like to bring ur notice that i have Opted personal loan fm SBI (Goregaon branch) in May - 2004 for the tenure of 48 months and have issued PDC and same has been debited to my account as well and i thought that everything has been cleared and sorted out.

In 2010 when i have applied for home loan i came to know that my name has been updated in CIBIL by SBI for not clearing the dues, I got a shock of my life (because i have never received any letter or call from bank)then also i have visited the branch and cleared my all the dues and taken a letter fm bank.

Now i have applied for loan then again came to know that my name is still appearing in CIBIL report.

SBI is one of the largest bank in India is having such kind o[censored]nprofessional & unethical working culture approach and harrasing their customer.

I may be small customer for SBI but my experience with Bank is horrible and not going to deal in future with bank nor going to recommend.

MY SBI CAR LOAN BEARS NO.[protected] from Main Branch ,Bellary , in March 2010. The rate committed as per paper advt was 8% in 1st year , 9% in 2nd year , 9% in 3rd year . In 2nd year they have unilaterally raised interest rate to 10% giving an SMS, which , the field officer suggested to ignore. But since the system shows rate as 10% , I cannot ignore it. I am aggrieved to get a letter dated Feb 2011 in end March 2011 , asking me to submit a no of documents that I had already submitted.

Dear Sir / Madam,

I am MR. SN. SANTOSH RACHAKONDA. I am having the Salary account ( AC No. [protected] ) in STATE BANK OF INDIA, NAMPALLY BRANCH, HYDERABAD.

Since July-2009 i am using the above mentioned account. I have to apply the pass port i dont have any "address proff". So i went to SBI Branch on 08.03.2011. They are asked present address proof.

But i am having My Present Employee ID Card and At that time i am showing on Company letter head as mentioned my present Address By authorised person in company. I am working the present organisation. Since Two Years.

I am having the only the above mentioned address proof only. i don't have any other address proof.

now wat can i do.

Hence i request you to please tell the solution.


Thanking you,

SANTOSH
[protected]

sir,
mera naam yash verma he or me gwalior ki SBI (Galla mandi, near Nehru petrol pump, Laxmiganj) branch se apna account open karna chahata hu but bank employs mujhe 3-4 din se taal rahe he or mujhe account open form nahi de rahe he jabki mere paas acc. open me lagne waale saare document he or mujhe alag alag date par bulaya jaata he ki aap us date ko form le jaana per jab me form lene jaata hu to mujhe or kisi date ko aane ko kahte he or mujhe pareshaan kar rahe he.
please help me to opening my account.

Thank you.

From Feb 2011 last weak Internet banking is inaccessible to me my account mapping is broken with my user id, I have communicated with many authorities but nobody seems to listen as status of problem is as it is. If anybody can suggest me idea, it will be highly appreciated. attached is my communication with SBI Helpline.

----- Original Message -----
From: "HELPLINE LHO DELHI" <helpline.[protected]@sbi.co.in>
To: <AGMADMIN.[protected]@SBI.CO.IN>
Cc: <dgm.[protected]@sbi.co.in>; <SBI.[protected]@SBI.CO.IN>;
<[protected]@shreecementltd.com>
Sent: Friday, April 08, 2011 2:43 PM
Subject: FW: Response Awaited - Fw: Can not access Internet Banking


> KIND ATTNTION:ASSTT GEN MANAGER(ADMN) ADMINISTRATIVE OFFICE,JAIPUR
>
> Mail received through DGM (Customer Service), Corporate Centre, Mumbai is
> forwarded for necessary action at your end to redress the grievance of the
> customer at the earliest, under advice to customer and to us.
>
> For quick resolution of complaints,you are welcome to sens SMS 'UNHAPPY'
> at
> [protected]
> SBI Helpline, LHO New Delhi
> -----Original Message-----
> From: dgm.[protected]@sbi.co.in [mailto:dgm.[protected]@sbi.co.in]
> Sent: Friday, April 08, 2011 12:15 PM
> To: helpline.[protected]@sbi.co.in; agmr2.[protected]@sbi.co.in
> Cc: inb.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in; kuilab
> Subject: Fw: Response Awaited - Fw: Can not access Internet Banking
>
>
>
>
> LHO NEWDELHI
>
>
> PLEASE RESPOND QUICKLY TO THE CUSTOMER GRIEVANCE, AND ENDORSE A COPY OF
> THE
> REPLY TO CORPORATE CENTRE.
>
>
> Deputy General Manager
>
>
> (Customer Service),
>
>
> State Bank of India
>
>
> Corporate Centre, Mumbai
>
>
>[protected],22740432,FAX 22742431
>
> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
> MUMBAI/CORP/SBI/SBG on 04/08/2011 12:10 PM -----
>
>
> From: "kuilab" <[protected]@shreecementltd.com>
>
>
>
> To: <dgm.[protected]@sbi.co.in>
>
>
>
> Cc: <helpline.[protected]@sbi.co.in>, <inb.[protected]@sbi.co.in>,
> <sbi.[protected]@sbi.co.in>, <AGMADMIN.[protected]@SBI.CO.IN>
>
>
> Date: 04/08/2011 10:25 AM
>
>
>
> Subject: Re: Response Awaited - Fw: Can not access Internet Banking
>
>
>
>
>
>
>
>
> R/Sir,
>
> Thanks for your response, but problem is not resolved yet. My username
> kuilab is still not mapped with my saving account.
> Awaiting for resolution of the problem. I have tried suggested number also
>[protected] but I am getting no reply.
>
> I request your kind attention as nobody ( except you ) is responding to
> this probelm.
>
> Regards,
> Biswajit Kuila
> A/C #: [protected]
> Mobile: [protected]
>
>
>
> ----- Original Message -----
> From: AGM Admin
> To: 'kuilab'
> Sent: Thursday, March 31, 2011 10:48 AM
> Subject: RE: Response Awaited - Fw: Can not access Internet Banking
>
> Dear Sir,
> We have forwarded your complaint to the controller of concerned branch
> for
> redressal of your grievances. Please contact at E-Mail
> ID -
> agmr2.[protected]@sbi.co.in or at[protected].
> AGM (Admin)
> SBI, A.O., Jaipur
>
>
>
> From: kuilab [mailto:[protected]@shreecementltd.com]
> Sent: Sunday, February 27, 2011 2:02 PM
> To: dgm.[protected]@sbi.co.in
> Cc: helpline.[protected]@sbi.co.in; inb.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in;
> AGMADMIN.[protected]@SBI.CO.IN
> Subject: Response Awaited - Fw: Can not access Internet Banking
>
> R/Sir,
>
> Thanks for your response, but problem is not resolved yet.
> My username kuilab is still not mapped with my saving account.
> Awaiting for resolution of the problem.
>
> I am confident that you will get this problem resolved soon, so thank you
> in advance.
>
> Regards,
> Biswajit Kuila
> A/C #: [protected]
> Mobile: [protected]
>
>
>
>
> ----- Original Message -----
> From: "HELPLINE LHO DELHI" <helpline.[protected]@sbi.co.in>
> To: <AGMADMIN.[protected]@SBI.CO.IN>
> Cc: <SBI.[protected]@SBI.CO.IN>; <[protected]@shreecementltd.com>
> Sent: Monday, March 28, 2011 9:56 AM
> Subject: FW: Can not access Internet Banking
>
>>
>> KIND ATTNTION: ASSTT GEN MANAGER (ADMN) ADMINISTRATIVE OFFICE, JAIPUR
>>
>> Mail received through DGM (Customer Service), Corporate Centre, Mumbai is
>> forwarded for necessary action at your end to redress the grievance of
> the
>> customer at the earliest, under advice to customer and to us.
>>
>> SBI HELPLINE NEW DELHIL.H.O.
>>
>> For quick resolution of complaints,you are welcome to sens SMS 'UNHAPPY'
> at
>> [protected]
>> SBI Helpline, LHO New Delhi
>>
>> -----Original Message-----
>> From: dgm.[protected]@sbi.co.in[mailto:dgm.[protected]@sbi.co.in]
>> Sent: Friday, March 25, 2011 5:51 PM
>> To: helpline.[protected]@sbi.co.in; inb.[protected]@sbi.co.in
>> Cc: Biswajit Kuila; sbi.[protected]@sbi.co.in
>> Subject: Fw: Can not access Internet Banking
>>
>>
>>
>>
>> NEW DELHI LHO / Internet Banking Dept.
>> Please attend to the grievance forwarded. It relates to inability to
> use
>> internet banking for an account maintained at ANDHERI DEORI Br .
> The
>> customer may be advised of the steps taken for redress. Please advise
> us
>> when the grievance is redressed.
>>
>>
>>
>> Deputy General Manager
>>
>>
>> (Customer Service),
>>
>>
>> State Bank of India
>>
>>
>> Corporate Centre, Mumbai
>>
>>
>>[protected],22740432,FAX 22742431
>>
>> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
>> MUMBAI/CORP/SBI/SBG on 03/25/2011 05:42 PM -----
>>
>>
>> From: Biswajit Kuila <[protected]@shreecementltd.com>
>>
>>
>>
>> To: dgm.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in
>>
>>
>>
>> Date: 03/24/2011 05:03 PM
>>
>>
>>
>> Subject: Can not access Internet Banking
>>
>>
>>
>>
>>
>>
>>
>>
>> R/Sir,
>>
>> I have a saving account in State Bank of India, Branch - Andheri
> Deori,
>> Beawar-305901 Account Number: [protected].
>>
>> I would like to let you know that I used to use Internet banking with
> user
>> id: kuilab.
>>
>> But now I can not access Internet banking as my userid : kuilab is no
>> longer mapped with my account for reason unknown.
>>
>> I have talked and submitted application for the same to Branch Manager
> but
>> has not provided any solution for this problem.
>>
>> Kindly look in the issue as I desperately need Internet access to my bank
>> account as I can not visit bank often as my office is 30 km far from
> bank.
>>
>> I am facing this problem for more then a month, so please provide me any
>> solution at the earliest.
>>
>> Attached is the screenshot of login
>>
>>
>> Regards,
>>
>> Biswajit Kuila
>> A/C #: [protected]
>> Mobile: [protected]

I tried to withdraw Rs.5000/- from SBI ATM (ID S10A[protected] at MVP Double Road, Visakhapatnam using my maestro card of Indian bank at 18.35 hrs on[protected]. A message " your transaction is being processed, please wait ...."appeared . after an abnormal delay, the screen of ATM went blank without delivering the cash / printing the transaction slip. Immediately it prompted for a fresh transaction after deducting Rs5000/- from my S/B Account! .

I lodged a complaint in the register available with the Security Guard and to my branch of Indian bank

ISSUE OF CREDIT CARD. MY PREVIOUS CARD NO,4317XXXX1644 .I HAVE SUBMITTED REQUEST ON 14.03.2011 AND REQUST TOLL NO.[protected](MR SANTOSH) AND[protected]MR ISSAN) AND [protected](LALIT).
ALTHOUGH ONE MONTH PASSED STILL I HAVE NOT RECEIVED CREDIT CARD.
THEREFORE I REQUEST YOU TO PLESE ISSUE CREDIT CARD OF MY MAILING ADDRESS.
WITH REGARDS

I was trying to pay the Star health insurance premium by using my sbi maestro debit card but my effort was rejected by maestro card by showing as your request could not process as your mobile no is not registered with us. register your mobile no at any sbi atm/branch. Then I register my mobile no at a sbi atm and received a paper slip where it was clearly written that mobile registeration succesfull. Record no 525.Then I tryed again to pay the premium . This time also I received the same answer. Again I register my mobile no at another sbi atm and try again to pay my health insurance premium by sbi maestro debit card but cant pay as same answer received from maestro card secure payment system.Please help.