State Bank of India [SBI] Complaints & Reviews

To,
The Genral Manager,
stste bank of india

Subject:-many complaint but no action by SBI my complaint no-AT-[protected],,,No cash given by ATM but cut the money in my account
sir,

I have compalint many time but your bank no action of my complaint .If you have no action my compalint till dated-12/12/10 i have close my account in your bank ...
your bank no good response and no justice becaquse after many time not give my money.

I infrom you that i am custumer of your bank SBIindri(karnal) my NAme-Manish Kamboj my account no-[protected] and branchindri(karnal)haryana and ATM[protected] .
(30/11/10) i use ATM(Punjab National Bank ATM of Karnal)andcomand for 5000/-Rs. but ATM not give money and the cut the balance of myaccount ...
i requuist you plz send the cut money of my account resend in my account

after this i go to the brach indri and compalint this matter .

i requist you plz send urgent my money in my account .
This is fault of the ATM .

plz action my compalint ...
Thanking you
Manish kamboj
M[protected]

Frequent disturbance from Cr card collection centre staffs in spite no dues and my card de activated suomoto in june2010.I have sent sent several email and made telephone to the customer service AVP/Sr Manager.In fact I have brought this issue to CHAIRMAN /CGM-PB / DGM Customer Service,SBI Hqrs Mumbai.This issue is Pending for the past 10 months from Feb2010 and no Responsible Official from Sbi Cr card can meet me and Explain with relevant Records to prove any dues.
My Cr Card no Is [protected].
Thank you and await yr advise-Jayaraman,Chennai [protected]/24800960

DEAR SIR,
I, SAHEB-E-ALAM ANSARI HAVE BEEN WORKING/LIVING IN U.A.E. ON WORK PERMIT/VISA SINCE 15.07.2010 BEFORE CAME TO HERE I HAD SUBMITTED SO MANY APPLICATION FORM TO APPROVE MY U.A.E. MOBILE NUMBER FOR THIRD PARTY TRANSFER. EVERY TIME THE BRANCH MANAGER TAKE BUT NOT GAVE ME RECEIVING OF THE APPLICATION. NOW I WANT TO SEND MONEY FROM HERE TO MY FATHER'S ACCOUNT NUMBER BUT DUE TO NON-APPROVAL OF MY U.A.E. MOBILE NUMBER TILL DATE I CANNOT TRANSFER THE MONEY. PLEASE HELP ME.
THANKING YOU.

SAHEB-E-ALAM ANSARI
ACCOUNT No.[protected]
STATE BANK OF INDIA
MEERAPUR BRANCH
BRANCH CODE - 11511
ALLAHABAD - 211 003
UTRA PRADESH, INDIA

SBI - Credit card division is taking documents and all the information and assuring to give a credit card. After application, the credit card application is rejected. However on corresponding with the Credit Crard division the ground of rejection is not intimated or given to the customer. These credit card division based on our documents provided , a verification call is received, which is also carried our properly and after some days the card is rejected. This issue is happening since long and with many of the individuals. These people are not even discloing the reason for rejection. If the people are not meeting the criteria then why they are collecting the documents and other personal information. Even after carrying pout the verification the applications is geeting rejected.

Thsi is a nto a specific case and its been their practise with many of the individuals

I paid my bill of Rs 455 ( Bill no: [protected] ,Bill period: 21.08.10 to 20.09.10) using my SBI debit card of State bank of india Agartala Bazar branch on 23rd sept'2010 to vodafone (kolkata).
The transaction was successfull.But when I go through my bank (state bank of india ) account I found that the above mentioned amount was debited twice from my account.I have informed Vodafone regarding the problem. They have replied rather confirmed that they got the payment for once. I have attached the transaction receipt from Vodafone, pdf form of my account statement and the confirmation email copy to the bank on 9th october 2010.The bank official said that they will be working on it and the rest amount of Rs 455 will be automatically credited to my account.After waiting 15 days from then i.e on 25th october'2010 I went to the bank again and on that day a complaint was lodged in their system directly by a bank official. The system generated a CMS no: AT [protected] with the status as referred. After 10 days i.e on 9th November,2010 I again went to the bank and the status seems that the bank is contacting with the vendor (Vodafone) for the details.Then I contact with the Manager regarding my problem and again submitted the same document with an application for fast processing and also take a receive copy of the same.
Today is 10th December,2010 and till the money is not credited to my account and there is no response from the bank regarding the same.

My card number[protected] is against a term deposite in SBI HAL branch Bangalore. Through a letter dated[protected], Customer Services stated that the status is changed and hence card will be deactivated.

It is to state that the term deposite in the bank remains the same and please inform what is the threat you have perceived?
The card has been deactivated and this action has no justification.
I expect a satisfactory reply.

Regards
K M Udupa

Sir,

1.I have a jointt a/c in SBI (Code No 8025), Defence Colony branch. My a/c No is [protected].

2.I had deposited a Cheque on 04 Oct 2010 in the same SBI branch "Bank Cheque Box". However the amount is not yet credited in my bank a/c. The details of the Cheque are as under:-
SBI, Rangapahar Cheque No 836391 dt 21 Sep 2010 for Rs 500/-

3. Three times I went to the SBI branch to enquire the status of my cheque. However nobody including the Branch Manager could give me a satisfactory reply. Every time they say,"we will check and let you know".
4. can you kindly help me?
With warm regards, Lt Col (Retd) R Varadharaja Perumal.

I have SB account in SBI NAL Branch, I have online banking facility and I used to do most of my transaction using it from past 3 years. I used to do transaction only in office PC or house PC. But on 11 may 2010 onwards problem started 1000 Rs has been debited from my account on that day to some unknown account. Ref is " TO TRAMSFER -UTR= SBI[protected] BENEF A/C [protected]". Similarly on 7 jun 2010 Rs 2500 and 28 jun 2010 Rs 4000 has been debited. This I came to know only after Rs 4000 has gone. I complained to one of the SBI official of our branch he was unable to trace the account no and told to complaint to cyber police. Then I mailed this to cyber police but I dont know wether they recieved my mail or not and finally I contacted Technical support for online banking in the net, those people took my complaint and gave complainrt no. when next time I called them they told phishing is going on. Until now I dont know how and where my money has gone. I have taken new pass word and afraid to use. From then on this transaction has stopped but still I have not able to get back my money or the reason How I had lost it.

Dear consumer FORUM

Here with i request that please revised my due payment as i received one broacher with last month card statement regarding GIFT 360 there is offer regarding various products from which i order one product that is SAMSUNG LCD TV 22" Product code 2428 MRP 18000/- offer price 15696/- with monthly EMI 1308 and 0 %, if there is more than 15000/- buying than one absolute gift FREE but here with please find attached same broacher offer and bill payment slip received from gift 360 and also notice of over credit payment from SBI CARD.

Now how came payment comes 17491/-, please explain me as early as you received the mail as this matter i discus with more than 7 time with your customer care department officer i have all the records but they didn't understand the same and not give proper responds with answer please give me the answer within 24 hours otherwise i escalate the matter to consumer forum RBI as well as the higher authority for the consumer protection.


Regards,

Dr.Mrunal J Jariwala

Respected Regional manager,
SBI- Kollam

Sir,

I am writing this complaint wrt the Vehicle loan I took from Kannanallor Branch-Kollam 6 months ago. I was remitting EMI regularly, but in between due to my father's hospitalization and surgery I could not pay the EMI for 2 months and I explained about my situation to the Field officer and the Bank Manager- Kannanallor. But i had a very bad experience from the bank side. The manager talks rubbishy and blackmailing with the power of their GUNDAYISAM like a BLADE MAFIA. It is really shameful for the dignity of the nationalised banks to react in such a way to a lender. If thee is a nonpayment till now, the act is understandable. But just for a 2 months pending EMI, such a great scene..itz really really pathetic.

They are harassing day by day with their threat calls and blackmails. I am really very unhappy with the SBI banking Service. Are the managers paying for threatening peoples for a little cause? Is their any right to harass a lender who had mistakenly took loan from them? Itz really shocking and appalling. The bank Branch manager is Rajani who uses dirty language to spoil the mental peace.

I am desperate to write before you sir. Please have a look into this matter. Atleast to treat customers in a good way for keeping the reputation of SBI Bank.

Thanks n Regards
Neenu P Babu
[protected]@gmail.com

I had applied for sbi advantage card in the month of sept.'10,prior toDurga Puja Festival,and at that time I was assured that a festival Gift Voucher of Rs.1000/-will be provided to those who will apply for the card by 30thSept'10.Due to mistake in writing my address by the card issuing dept.the card got returned by the courier.This mistake was done again, as reported by the courier office, while verifying my address over phone.Conseqently,I got my card after more than five weeks from my applying for the same and after the festival period is over
Thus,it seems totally unjustified to deprive me from Festival Gift Voucher of Rs.1000/-without any fault of mine.
I, therefore, reqest you to provide me the Festival Gift Voucher with sufficient time to use it.
Shyamal Kumar Choudhury
SBIcard No.[protected]
.

SOME OF THE FAKE MAILS ARE DISTURBING INNOCENT MAILERS BY GIVING THEM THOUGHT OF BEING A MILLIONAIRE & DEMANDING A HUGE AMOUNT AGAINST THAT THRU SBI A/C NO. [protected] IN THE NAME OF Z.S Philayana
SO KINDLY DO THE NEEDFUL AS SOON AS POSSIBLE
below is the fake mail i received :



The Msn/Yahoo Lottery Incorporation
PO Box 1708,Liverpool
L70 1NL,United Kingdom.

====================================


Dear Lucky winner,

We wish to congratulate you once again on this note, for being part of the 5 winners selected for the Annual Lottery Promotions.The Microsoft Windows Live felicitate with you and your family.This promotion was set-up to encourage the active users of the Internet Microsoft Windows.

Hence we do believe with your winning prize. I wish to formally announce to you that you have successfully pass the requirements, statutory obligations, verifications, validations and satisfactory report Test conducted for all on line winners.

A winning cheque has been issued in your name by the Yahoo/Msn Lottery Incoperation board a consolation prize of Dell pentium M laptop, T-shirt and face cap and also a certificate of prize claims will be sent along side your winnings cheque.

Our affiliated delivery company (CITY LINK COURIER SERVICE) department in which your winnings cheque of Seven Hundred And Fifty Thousand Great Britain Pound Sterlings {£750,000.00 GBP} has been sent to for delivery to your residence.

Do contact the C.L.C.S company with the contact information below for further instructions on how to send the consignment to your location and the amount to be charged for the delivery.

Please you should also send a copy of your winning verification form containing your winning details down to the courier company for reference and verification purpose.
===============================
CONTACT CITY LINK COURIER COMPANY
DESPATCH OFFICER: Mr. Raca Kelly
COMPANY EMAIL: [protected]@live.co.uk
Tel: [protected]
Tel: [protected]
Tel: [protected]

===================================
How ever you will have to fill and submit this form to Mr. Raca Kelly
NAME:......................................
AGE:........................................
SEX:........................................
ADDRESS:..................................
PHONE:.....................................
OCCUPATION:.............................
STATE......................................
COUNTRY:..................................

The Microsoft lottery has reached a decision from headquarters that any double claim discovered by the Lottery Board will result to the cancelling of that particular winning, making a loss for both the double claimer and the real winner, as it is taken that the real winner was the informer to the double claimer about the lottery. So you are hereby strongly advised once more to keep your winnings strictly confidential until you claim your prize.

This office will not be responsible for any outstanding fees. Services rendered by CITY LINK COURIER SERVICE are to be paid by you and not the lottery board, for the fact that the lottery organisers didn't make any provision for any upcoming expenses, regarding delivery of parcel or any such.

Have it in mind that your won prize cannot be deducted from your winning amount , this is because the total amount has been insured to the real value .This is to protect winners and to avoid misappropriation of funds..

Its is Expected that you add your IDENTIFICATION NUMBERS {PARCEL/NUM/1010} as the subject of any correspondence with the courier company to ensure they respond in a timely manner.

I will require a concise update on proceedings with the firm as soon as you are in contact with them. If you need any assistance what so ever, please do not hesitate to let me know. Do have a nice day.


NOTE: YOU ARE GOING TO BE RESPONSIBLE FOR THE DELIVERY CHARGES OF YOUR PRIZE {PARCEL}.

Prize must be claimed no later than 7 days from date of Draw Notification after the Draw date in which Prize has won. Any prize not claimed within this period will be forfeited.

Best Regards,
Mrs. Terry Smith.
(Events Manager)
Payment and Release Order Dept





The Meadows Business Park
Blackwater Camberley
Surrey GU17 9AB
London,United Kingdom.



Dear Valuable Customer:

Greetings to you ,from CityLink Courier Service Ltd.

We are proud to inform you that,your certified winning parcel containning a cheque and a prize winning certificate has been registered with this company ,which is to be delivered to your residence ,as instructed by our affiliated.(Yahoo/Msn & Microsoft Windows lottery Board Organization).

Who will sign to collect the parcel upon delivery? include a phone number of this person to enable us call him/her when we gets close to your area. With this information, we would be able to dispatch your parcel immediately. We will only deliver the parcel to the address you have given us and we will only hand over the parcel to the person you will assign to sign for its collection. This individual must have a valid identification of him/herself as proof. Also we do not allow customers to send their friends or relatives to pickup their parcels on their behalf,due to security reasons.

CityLink Courier Service has gone through a transformation from a mere quoting method to becoming an essential tool for shippers, entities who perform projections and inspections, and the general public We make it simple. By standardizing the CityLink Courier Service of rates, hence CityLink Courier Service has put the world in your fingertips. We are not a broker, we are licensed by the Federal Maritime Commission as a non-vessel operating common carrier ( N.V.O.C.C.) to produce original shipping documents, and we are licensed by the Federal Aviation Administration under the TSA as an indirect air carrier (I.A.C.) to engage in air cargo worldwide, therefore we can leverage our technology with our experience to save your money and serve you on a global basis.

The CityLink Courier delivery Service, items are priced according to the tariff zone of the destination country, volumetric weight (1m?= 250kg) of the item,additional services selected and in accordance with the value of the parcel.

NOTE : Below are the mandatory charges and Account Details where you have to Deposit the required Courier Delivery Charges of (13,000 INR) to pay to enable us courier your certified parcel to you.

NOTE: The policy of this company do not allow payment after delivery.

Please Find Below Our Charges:
______________________________
Normal Class Delivery: in 72 Hours
______________________________
(Cost Of Delivery)
Courier Charges: 150 Pounds
Insurance: 70 Pounds
Vat: 40 Pounds

Total: 260 Pound Sterlings (Currency Converter Results n india rupees 13,000 INR)

Note:The charges are a little high because of the insurance cover we have undertaken incase of loss,damage or theft of your highly sensitive consignment content.We assume all responsibilities incase of any eventualities.. CityLink Courier Service Ltd. do not allow Cash on delivery{C.O.D} as all payment must be made in this office before shipment can commence with the Below Account Details.

CITY LINK COURIER DELIVERY AGENT ACCOUNT THERE IN INDIA THAT YOU ARE TO MAKE PAYMENT IN IS AS FOLLOW BELOW.
ACCOUNT/NAME: Z.S Philayana
ACCOUNT/NUMBER: [protected]
BANK NAME: STATE BANK OF INDIA
PAN NUMBER AIBPV2020L
NOTE: THAT PAYMENT CAN BE MADE AT ANY BRANCH OF STATE BANK OF INDIA CLOSE TO YOU.

NOTE: You Are To Make Payment in Cash and send to this Email the scanned copy of your deposit slip you use in making the payment and a scanned copy of your picture/passport photo for identification so that your payment can be confirmed in this office and your parcel will be ready for delivery as soon as possible, and i want to assure you that you will be getting your parcel before the next 24hours as soon as you make your payment now cause our delivery flight will be moving to india tonight.
Thanks for using the CityLink Courier Service.Your satisfaction is our priority and we look foraward to providing you the best of our quality service.

Do have a wonderful day in anticipation of hearing from you ASAP.


Mr. Raca Kelly
Dispatch Officer{ CITY LINK COURIER SERVICE LTD }
Tel: [protected]
Tel: [protected]
24 HOURS SERVICE.

custumer name:SATVIR SINGH,acc..no..of s.b.i [protected],atm id :[protected],txn no:5707, i m satvir singh .i go to the p.n.b atm,mandi dabwali,sirsa ,haryana for cash withdrawn of 10000 rupees.when i give command to the atm machine for cash withdrawn of 10000 ruppees.the atm machine not pay to me the cash but less the 10000 ruppes in to my account.plz send my balance in my account as soon poosible.when this is all happened the date is[protected] and time is 10:47am.

Dear sir/madam,
This is to bring to your notice that I am willing to transfer my SBI savings account from Rourkela NIT branch to any of the Bangalore branches. But on inquiring in a couple of branches in Bangalore, I came across many unfriendly Branch Managers who not only deny to proceed with transfer but also asked me to return back to Rourkela and give a transfer application in person to the manager there.
Since, I no more visit the place and the last time I visited was 6yrs back, I wont be able to go there and do the formalities myself.
I requested the manager in Bangalore branch to get this transfer done internally with in the bank, but the managers were very rude and unfriendly. I am not sure if after all this, I will go ahead with transfer of account or to close the account forever.

For closing of the account also, I was told to go to Rourkela branch and get it done. So basically, I cannot take my money out nor transfer the account.

Please help and suggest what to do to get this done. Is there any grievance redressal unit in SBI or RBI where we can lodge complaints.

PS:-My ATM has been deactivated as well. If for all the problems we need to go to the case branch, then what is the point in declaring SBI under CBS scheme. It still follows the age old procedures unlike the modernised banks like ICICI/HDFC/UCO bank.

I AM USING SBI INTERNET BANKING. BUT FROM 07.12.10 NIGHT 9 PM I AM UNABLE TO OPEN THE SITE www.onlinesbi.com. Transaction and login not possible if the site is opening. PLEASE HELP

ANUP KUMAR BANERJEE
A/C NO. [protected]

DEAR SIR,
PROBLEM;MY ATM CARD NOT WORKING AND IT HAS BECOME OLD

KINDLY ISSUE NEW ONE .I AM READY TO PAY CHARGES

name.M.HUSSAIN BEGUM
account number.[protected]
atm card no.[protected]
branch.sbi,trazery branch,
ANANTAPUR-515001
ANDHRA PRADESH.

MAIL ID.[protected]@rediffmail.com
[protected]@rediffmail.com

cell no.[protected]

I am Mrs. Bobby Selvam, ffom karaikal. I,ve account at SBI,KOTUCHERRY BRANCH,KARAIKAL ( A/c No. [protected] )
I,ve lost my ATM card on 07/09/2010 and also requested the bank manager to lock my card and to issue me a dupicate card.But,unfortunately i,ve not received any reply till now.

I request your goodself to kindly arrange to issue a duplicate card immediately without loss of time and do the needfull


yours sincerly,

A.BOBBY SELVAM

Sir,
I have opened an Savings Bank account in Thanjavur, branch code: 4899 (Ave Maria complex, Trichy Road, Thanjavur). My A/c No: [protected].
The ATM pin number was given to me on the first day of opening the account. But unfortunately it was tried after 1 month and it didnt work. Currently I am in Shanghai, and will be here for the next year. My mother is using my ATM card.
I have requested the bank many times to provide the new ATM pin to her. My mother went over there several times. They all the time kept telling to submit the same letter in different formats. So many mails with my signature attested was sent to the branch manager Mr. Muralidharan directly. But so far I did not get any response.
My mother is currently using cheques signed by me to withdraw money and he has also set limitation on the cheque that no more than 20000 rs can be withdrawn. What sort of bank will set these kind of limitation.
I really regret for opening a savings account in SBI which is not convenient for me to transfer my hard earned money home. Please help me in this issue.

Thanks in Advance!!!

sir i am using internet banking of SBI
for that there is a prosses to get the high security transection password, service send the password
to the mobile no. registerd in bank through SMS. but there sms is discabled in j&k so that i could not get the password. You r requested to get me the correct way to get the password again

I had got Internet Banking User Id and Password kit.
I logged in using the same and changed my User Id, Password.
But while changing the Pofile Password suddenly my Internet got disconnected.
Now while i am trying to log in again its not logging in by using any of the user id's i.e., by the kit given by bank or by the user name created by me.

please suggest a solution.


Regards

D.Chanikya