State Bank of India [SBI] Complaints & Reviews

sir , I retired from IAF on 09 Mar 2010, received my PPO No 08/14/B/14759/2010 in last week of Aug 2010,as per instruction I reported to my SBI branch agrico and fulfilled all formalities in the first week of sep itself. but my bank as on date could not pay my pension as well as commutatiojn and DLRG amounting 6,22,516 along with pension arrear. so many times reported to bank branch manager, complain with SBI happy home Index no. 3563 and 3569 dated 04 oct 2010 but no feed back received.further bank now in the month of nov say one form is required to be signed , me signed on 20 Nov 2010, by delaying for such a long time i could loss interest on total sum for such a large time as well as could faced mental harrashment for my money.please guide me what I can do for compensassion.

Dear Sir,
I am Kamal. I have acount in State Bank of India, Delhi University branch. The code of branch is 1067. Basically sir, on 3rd october, 2010 I withrew Rs 1000 from SBBJ ATM which is situated in Rajouri Garden ,Delhi near metro station but by the mistake of ATM machine Rs 20,000 was debited from my account. I got to know about this on 7th october so I lodged my written complain with the SBI Bank delhi university on same date. After enquiring the matter, they informed me on 26th October that we have enquired through log book of ATM switch machine that no transaction of Rs 20,000 was made at 4 pm on 3rd October,2010 so you would get your amount back with interest. They gave me hundred percent assurance that I should not be worried at all I would get my money back but I would have to maintain some patience. But on 13th November,2010, they informed me that you would not get your money as Rs 20,000 was witdrawn and we can't do anything in this matter. I requested them to be cooperative and told them that I just withdrew Rs 1000 but Rs 20,000 was debited from my account. But they are not ready to listen anything and gave me a kind of ministatement in which Rs 20,000 was shown withdrawn. Sir, I am feeling very cheated and hurted due to their irresponsible and insensitive behaviour. Please help me in this matter, I want my money back. My complain number was AT [protected] and other details are given below.

Card Number [protected]
TXN No 7267
Acount Number [protected]
Date Time ATM ID
10/03/10 16:00 S10G[protected]
(these details have been given by the bank but I haven't used this ATM machine to withdraw Rs 1000, I used another machine which was kept becides this. The details are given below.)

Date Time ATM
10/03/10 15:56 S10A[protected]
Card Number [protected]
TXN NO 9629



Regards,
Kamal,
Ph.d Student, Delhi University.
Residence Address:
T 5/ 16 URI Enclave Delhi Cantt-10
Mobile number: [protected]
Landline number: 25358603
E mail ID: [protected]@yahoo.co.in

On the first week of Oct, 2010 after my parents(senior citizens) got a call from the bank, they were shocked to find that all their valueables/jewelleries from their bank locker from SBI, Panbazar branch, Guwahati were stolen worth lakhs of rupees. Police complaints have been lodged but no response yet either from the bank or the police. I will really appreciate if anyone can kindly suggest,guide or instruct me on how to proceed with this horrible crime. Thanks. Randip.

Respected Sir,
With due respect i want to state that My name is Amit Kumar , Father's name- Sri. Umesh Singh, Permanent Address- Shantinagar Jehanabad Bihar.I want take admission in MBA in UK i.s.,EThames Graduate school ,London. I have applied for education loan Rs. 4,00,000 lac in SBI main branch Jehanabad Bihar and rest of amount arranged by my father, but the manager of SBI jehanabad denied me, because i belongs to lower cast. They have given me own conditon they said to me i will give you in minimum 3 installments or said " LENA HAI TO LO NAHI TO JAO " but sir where i want take admission they have given me condition of full fees paid in one time.i have all the documents which was demanded by SBI. Another thing is that my friend got for same collage SBI provide full loan from Dehradun.
The manager of jehanabad main branch has wasted my one month he daily called me and daily checked my documents.
So, do something sir, it is matter of my career. if i will not paid my full fees within[protected] then i will unable to take admission there.
I want inform you sir, in jehanabad education loan given through cast basis. The manager of Jehanabad has rudely behave with my father.

Your faithfully

Amit Kumar
Father's Name- Shri. Umesh Singh
Address - Shantinagar Jehanabad Bihar
Contact no- [protected]
E-mail- [protected]@gmail.com

debited of account
dear sir/madam,

i ajeet kumar yadav have account([protected]) with ur bank since long time but i had made withdrawal from ur bank atm on 04.11.2010. of rs.2700 but atm replied transaction not completed,
then i went to another atm o[censored]r and ther only 200 amount withdrawn made from this atm bt this time atm transection completed when i check my account balance i found tht the my account has been debited by amount of RS.2500 bt actually made by me once only 200 hundred

i had complained everywhere in branch , atm connected branch , customer care of state bank of india bt no solution is made yet to my account so please help me wht further step i ahve to taken for it

i totally fade up from the response of the bank employee
please help me

I am Bablesh kumar A Account Holder, Branch In amanpur My A/c No[protected] Sir This Number on Activated Internet banking.
But not use the internet banking, Third Party Transfer Amount. Sir This Problem continues Inform the Branch Manager Amanpur.
But Don't Response me. Branch manager asked the, not present Net Officer Five Days came, After Five Days contact The Branch,
next time the Ans. next day came. Sir this condition continues running maximizes time seven months.

Sir my problem solve Help me.
Thanks

Hi, I withdrew 6000 Rs from my SBI ATM card. but only 5000 Rs came out of ATM machine.

Withdrawal details

Account Number :[protected]
ATM ID : S10B[protected]
Gopalapuram II onsite
chennai

Date : 11/21/10 Time :22:21

Kindly help in getting this issue resolved.

Regards
Thahira Begum

Hi Sir/Madam,
I am having SBI credit card from 3 years. I am planning to use the SBI ENCASH option but the amount given as EMI is not matching with the actual amount which i calculated with EMI calcuter provided by SBI.
for RS 68000/. at 9% for 12 months EMI should be Rs 5947/. but in SBI card website its given as around Rs 6150/.

could you please check whether the EMI value given in SBI Crad website is given is wrong or interest rate given as 9% is wrong.

I hope i will get clarification of my question.

My mobile number is: [protected] .

Thank you,
Ganesh Kondeti

Dear sir.
on dated 06/09/2010.time 12:56pm i entered ATM center ashok circle, koppal,karnataka for withdrawal Rs.15000/- machine gives only slip,wich shows Rs.15000/- withdrawaled.but Rs.15000/- not recieved.
so i submitted the complaint to my SBI branch lakshmeshwar (code.2229) but no result.
it is my second complaint to you sir.there is no action taken to my previus complaint.
i am mentaly and physicaly disturbed.because i lost my Rs.15000/- Please refund my amount.i thank full to you for life long.
with regards.
Shekharagouda patil.
account no-[protected]
branch.SBI Lakshmeshwar(code-2229)
Karnataka

Sir,
I am maintaining my pension current account no. [protected] with SBI main branch Sector 17 (Branch code 00628) and i have two ATM cards one domestic and another international (Gold ATM card). During my journey to Mandi on 18th of this month my purse was stolen and I had lost all my cards.

I have tried my level best to contact [protected] to get the cards blocked but they are not picking it up.

kindly block / stop operations on these cards and oblidge.

sir
I am ramesh want to draw money 3500rs urgently for that i gave request to sbi atm after getting 2000rs one note came as folded and remaining 1500rs i didnt get.Immediately i am going to give complaint to nearest bank,he didnt take complaint and say go to your home branch.how can i get my money back.please give clarification.
my mobile number:[protected]
email id:[protected]@aol.com

Sir,
I had applied for SBI Gold & More Credit Card. My Form No. is S[protected] which was completed on 01 Oct 2010. I am fully eligible for this card as I am drawing more than Rs. 5 lacs annual income. All formalities were completed and all concerned documents were sent to the rep of your bank. But I have received a SMS today that the bank has rejected my application. Kindly let me know how an application of Para Military Staff person is rejected because on the other side Govt of India is providing facility to Para Military Personnel by PMSP account. I have an account in your bank which I think I should close due to not responding /providing facilities by your bank. Waiting for your reply.

Dear Sir,

My brother (Rajesh Kothari) has booked hotel through SBI Credit Card in offer of Rs.8000.00 when Hotel Naini Retreate has given confirmation for the same and given date 08th Sept 2010 to 10th Sept 2010. when he is reaching to hotel the person was says we have taken booking for our other hotel. Now, hotel rent for Naini Retreate is Rs.14000/day (approx) while they have sifted him in Rs.100/day hotel.

Regards,
Ritesh

This card was offered to me by one of your agent saying that there is not any processing or maintenance fee for this card under some scheme, but at the time of verification I requested the officer to put my application on hold as there was some deviation in the offer given to by the agent and the verification officer. In spite of that request of holding my application, the card was processed and was sent to me on my communication address, but because I was not in town I was unable to receive it. Finally I denied for the card when an executive from SBI ([protected]) called me to confirm the address for re-dispatching the same. Out of my surprise I received the message from LM-SBI Cards today on my number (+91 [protected]) of the amount due on my credit card which I have already denied.

My Details:
DOB - 24.01.1985
Mob: +91 [protected]

From,
Mr. Baiju k.p
Acc. No. [protected]
Kotamam branch
Eranakulam
Kerala

To,
Customer service section
State bank of India.

Sub; complaint about service of Nagarbavi second stage branch, Bangalore. Branch code: 11819
Respected sir,
I am a lecturer of KTG college of nursing. On 16/11/2010 I went to state bank of india, Anjana Nagar branch, Bangalore for the money transaction to account numbers [protected] and [protected]. Because of the system failure I cant able to do my transaction there. They gave an explanation that there system had some complaints so that transactions to other branchs is not possible for one week.
This made me to move to the other nearest branch of SBI.

I reached at Nagarbavi second stage branch (code: 11819) at 10:45 am. When we reached there itself we enquired whether the other branch transaction is possible there or not. They gave us an answer that its possible their and instructed to take a token and wait for the call. We took the tokens 66 and 67 and waited there for one hour . When they called our token we approached the counter no. 2 But when the person in that counter saw the paying slip that we collected from Anjana nagar branch, he refused to give me the service. When I asked about that she gave an explanation that the system got some failure. But the transactions of other people who reached before and after my chance got there services and they did their transactions. When we asked about more explanation she refused to say anything and in a rude way told me to meet the manager.

So I moved towards the manager expecting he will solve my issue. The way the manager behaved to me is so embarrassing. He interacted with me very rudely saying that he cant do anything for me and he is not supposed to give services for other SBI branch account holders. He continued that the employees here in this branch are meant for working for mother branch account holders. when I requested him to behave in a polite way he shouted, saying that he can able behave like this only and challenged me to complaint at anywhere regarding this. He did all this in front of other staffs and customers of bank.
Finally I moved to Magadi branch and did my transactions there.

As an SBI account holder whether I deserve this type of harassment at their banks? Why they refused to give me services? In the advertisements of SBI they are giving various attractive captions like “banker of Indian people”, “always with you”, ”the only pure banking”.. etc. What is the similarity in this captions with their services? If they are not able to give services to their account holders how they became “the banker of Indian people”. They refused to give the services that all banks should provide to their customers as per banking laws.

I requesting you to consider my complaint and help us to get good services from SBI branches that I mentioned above.
Your’s faithfully
Baiju K.P.

Sir,
This is about 3-4 months back when I had received call from SBI Credit Card Division requesting me to apply for a credit Card. Initially I refused as I already hold two cards. To lure me this executive assured a minimum of 3 lacs credit limit just on a payment of joining fee of Rs. 500/- (without mentioning taxes extra). This really seemed somewhat worth applying for. So I went ahead and applied for it, submitting all the relevant papers. Thereafter ppl from the bank visited my home and office address for verification. Once that was done I got the cards along with add on cards in about a month's time. To my shock and surprise the credit limit offered was a meagre Rs. 32,000/-. This was so embarassing. When I raised a complaint on this and wanted to cancel all my cards, some executive Ms. Selvy at the customer care assured to take up the case and assured that the joining fee would be reversed and also pleaded that I continue with the card. I even got a call from the cards division in Chennai stating that the complaint would be registered against the executive and that someone from the division wold call up informing the enhancement of my credit limit. Based on this information, I used my card for fuel purchase worth Rs. 1200/-.
Even after my repeated complaints I am yet to get any statement from SBI.Some days later I just got a message on my mobile that my joining fee is payable by the due date. When enquired I was told that the same has been reversed and that I need to pay only Rs. 1230/- for my fuel purchase. Now where has this Rs. 30 come from when it is clearly stated that there is 0% surcharge on fuel purchase above Rs. 400/-.
Today when again I got a call from Chennai on my complaint mail, I requested the executive to cancel my cards. On this I was once again handed over to the closure supervisor at Chennai - Ms. Selvy and she advised me to apply for a credit enhancement after four months. Why should I waste my time and apply for this ? It was SBI who came looking for patronage and not us going over asking for cards. Firstly I was fooled into applying on false assurance and now I am to apply for enhancement. Over the discussion, God knows what went through this female's mind and she started to laugh. Aint this something really humiliating ? I am making a complaint and the staff on the other end finds it so funny. Now I am not going to pay for even my fuel purchase unless this lady calls up and apologises for her behaviour.
I do hope you will look into the matter and do the needful.
Awaiting your response.
Rajiv Lakhotia
Hyderabad
[protected]
[protected]@ hotmail.com

DEAR SIR ,


SUB- DEDUCTION AMOUNT FROM ACCOUNT ,

Sir i visited ATM of state bank on 15 Nov. and i tried to withdrwal Rs 1000 but there was no response that atm nither slip nor amount.than some said there is network problem now sorver is down right now. then i tried to another atm of indian bank again i tried to withdrawal rs 1000 now that time i received only slip ( error masg was TRANSACTION DECLINED RESPONSE CODE-070 CONTACT BANK )
ATM ID- S1AJ0161 RECORD NO- 3666

I NEEDED SOME AMOUNT SO AGAIN I TRIED TO WITHDRAWAL FROM HDFC ATM OF JANKPURI NEW DELHI

AGAIN I DIDN'T GET ANY AMOUNT
neither any amount nor slip at the time of 10:40 am on 15 nov 2010

after that next day i saw mini statement, show 1000 rupes withdrawal on 15 nov

I enquried to helpline no. and i complaned my complan no- AT[protected]

so please kindly help me sir,
name - rajesh kumar sharma
my account no.[protected]

account branch name - marhowrah (saran)
mobile no- [protected]

DEAR SIR,

PLEASE REFFER TO ACCONT NUMBER [protected] ANPARA BRANCH. I HAVE TRIED WITHDRAWAL FROM PNB ATM AURANGABAD BIHAR ON 10/10/2010 BUT TRANSACTION WAS SHOWN FAILURE INSTEAD MY ACCOUNT HAS BEEN DEBITED RS.10000 (TEN THOUSAND).
PLEASE LOOK INTO MATTER SERIOUSLY AND REVERT BACK MY DEDUCTED AMOUNT AS SOON AS POSSIBLE.

Regards,
Rajiv Ranjan Singh
mobile number _ [protected]
email [protected]@yahoo.com

1. Please refer to my SBI, Binnaguri Cantt, Jalpaiguri (WB) DSP Account No [protected], Name:Nimai Ch Mondal/Mrs Sima Mandal.(HQ 20 Mtn Div, c/o 99 APO).

2. It is submitted that a sum of Rs 5000/- has been erroneously deducted from my account while withdrawing a sum of Rs 5000/- from Axis Bank ATM, Binnaguri Military Station on 04 Nov 2010 in between from 1322 hours to 1325 hours vide my ATM card No[protected]. I am surprised to received the SMS from BZ-CBS-SBI that intimating the following deductions have been made :-

(a) On 04 Nov 10 (1322/1323 hours) - I have been withdrawn Rs 5000/-
and the same deducted is correct.

(b) On 04 Nov 10 (1324/1325 hours) - Amount not withdrawn, but Rs
5000/- is erroneously deducted from my account. And also confirmed
from my account that the deduction made is incorrect.

3. In view of the above, may I request you to kindly register my complaint look into the matter, so that I can get back the money at the earliest please.

Sir,

I collected an SB a/c opening form from SBI A.D.B branch Bellary on 3 rd november. But the concerned officer is not there til the date