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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 124

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G
Gowtham kannnan
Jan 5, 2022
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Dear SBI Epay Team,

I Have Done the transaction for the amount of Rs.500 to Paramedical Directorate of Medical Education for TN mbbs counselling it says it's "Payment failed at Payment Gateway" and requests you to let me know the status of the refund.

I have enquired from my Bank end, They told me that the amount has been sent to the sbiepay, from their end their transaction is completed.

I want the money back to be credited to my account,

I don't want to reprocess this transaction to the merchant, since I have already made another payment to the merchant .

Please let me know the status of the transaction and will it be refunded to my account for sure or by chance to the merchant ? please give clarity on the same

Payment made on:[protected]
Payment Amount :500
Time: 4:30 PM
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    A
    ASWIN MR
    Jan 4, 2022
    Resolved
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    Resolved

    I ordered an laptop with which paid 59990 as cash on delivery was not available . due to some issues with warranty i cancelled the order
    the amount was paid using debit card on 29/12/2021 .
    refund was initiated on 30/12/2021
    expected credit date was 04/01/2022 . till now not credited
    request for the avail of the amount
    my details
    account no : [protected]
    ifsc code : SBIN0018963
    refund reference number (RRN) : 610009
    debit card number : [protected]
    request to do the needful
    Jan 7, 2022
    Complaint marked as Resolved 
    contact your bank account branch
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      J
      Jigar Astik
      from Powai, Maharashtra
      Jan 4, 2022
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      Website: www.sbicards.com

      I had applied for sbi credit card in inorbit mall, vashi in month of november 2021. I was informed that it will be completely life time free. It was also mentioned in the application form above my signature.

      I am surprised, now sbi customer care is denying the same. Whatever their internal issue, however i was cheated.

      On top of that i have been charged annual charges without even activating the card...

      Request reversal o[censored]nethical practice by sbi and closure of credit card
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sekarbala123
        from Chennai, Tamil Nadu
        Jan 4, 2022
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        Team,

        I have paid SBI Collect - Merchant payment for Merchant Lalitha Jewellary, the transaction reference number is DUI0055592 on 02-Nov-2021, for an amount of Rupees: 10, 000 (Ten Thousand only ), the transaction status is REFUND. However there is no refund till this period 04-Jan-2022. I would like to understand the actual transaction status and if paid mark it paid and allow to print the receipt else refund the amount with Interest of 10% Monthly compounded.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Jan 04, 2022
        Updated by sekarbala123
        Spoke with SBI Bank Customer support in this toll-free number:[protected]. They dont have access to verifying or confirming the status on the above transaction reference number. They dont be able to answer any questions related to SBI Collect, as it is only gateway and they wont be resposible for correct status maintained on their portal. I confirmed with my bank that there is no refund for the said transaction and I am not sure whether the Merchant got the amount credited.
        Jan 04, 2022
        Updated by sekarbala123
        This is my fault. I have checked with Merchant and they said they have not received the amount. I have called my Bank to verify if there is any refund. The refund transaction has happened, however the reference number is not the same as the initiated transactions in the description, due to which I was confused. Hence its my fault and this ticket can be marked as resolved.
        Jan 04, 2022
        Updated by sekarbala123
        And the transaction took 8 days to refund. It was returned by 10th-Nov-2021, where as the actual transcation happened on 2nd-Nov-2021.
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          K
          Kittu786
          from Hyderabad, Telangana
          Jan 3, 2022
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          Amount has been deducted twice for one transaction. Please refund the amount.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            Rakshith 22
            from Bengaluru, Karnataka
            Jan 1, 2022
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            I'm Rakshith,

            I have ordered business board game in Amazon on 27th Decomber and price of the product was 299/- I made payment through UPI and order I'd will be[protected]-7945960) and on the same day I canceled my order and Amazon initiated refund on the same day but still now I did not recive the refund amount to my bank and refund refference number will be[protected]

            So please look into this and do the needful.

            Thank you.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              Beeraka Karthik
              Jan 1, 2022
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              I had deposited amount of 5000 on 24 December 2021 through sbi online internet banking but the amount has not been credited to the merchants account but has been deducted from my bank account but till now the amount has not been refunded in my bank account the reference number is IGAMRMYWB1
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jan 03, 2022
              Updated by Beeraka Karthik
              I haven't received my refund amount back yet
              Kindly help me
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                K
                keswani.nitesh08
                from Kolkata, West Bengal
                Jan 1, 2022
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                Website: sbicard.com

                On 17 October 2021 deducted Rs 189/- from my card ending with *6301 citing a Transaction from Flipkart Internet Pvt BANGALORE IND ( I have attached a screenshot of my card statement). Upon complaining multiple times they have failed to refund this payment. Kindly help
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jan 01, 2022
                Updated by keswani.nitesh08
                I missed the attachment for the deduction. I have attached this time.

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                  V
                  from Kattappana, Kerala
                  Jan 1, 2022
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                  Address: State Bank of India/Headquarters Mumbai, India

                  Sir/Madam, My SBI account is debited with Rs. 20000/- without any reason by ATM card withdrawal. But my account cannot have an ATM card. I don't know how this is possible. Due to this reason, I have noticed this problem with SBI customer care and blocked my all other SBI accounts debit card, and net banking also. On the very next day, I have submitted the following complaint to my SBI branch and SBI customer care in both written and email format. I but I didn't get any response from the side of SBI, even though I contacted them several times. Currently, I'm abroad on a student VISA. Therefore after three months, I collected the bank manager's personal number and called him on[protected]. But now he is saying they cannot find the transaction and the background details and I have to complain to the cyber cell. The bank is responding to me in an irresponsible way. Why my amount is lost from their account, please help me to resolve my problem and bring back my money. This complaint is not against the particular branch. I know they are helpless. But the higher authorities of SBI bank can resolve this issue. Could you please help me with that?

                  I'm attaching the complaint and other screen captures below

                  ====================================================================

                  Hello there,
                  My SBI Savings Account has been debited with Rs.20, 000/- on[protected] by an unauthorized transaction, I came to know about this when I received a text message from SBI, saying that my account has been debited with Rs. 20000 by ATM cash. Please take note of this and help me retrieve my money back.
                  I have blocked the transactions of both my SBI accounts including cards net banking and UPI transactions with the help of SBI customer care ([protected]) since it's a bank holiday.
                  Screenshots are attached for your reference.

                  A/c No. [protected]
                  Branch - Kattappana
                  IFSC - SBIN0005560
                  OLD IFSC - SBTR0000698
                  My Contact number : [protected]
                  My Email : [protected]@gmail.com
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    Priya Chetwani
                    Jan 1, 2022
                    Resolved
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                    Resolved

                    Hi,

                    I was just booking a ticket from Nagpur to Raipur for 1st Jan 2022

                    I used SBI netbanking

                    I entered OTP and it shown succes message but i didn't redirected back to IRCTC app & showed Session Expired Error

                    When i checked my SBI account
                    Amount of 169.5 is deducted but ticket is not booked

                    Kindly refund it ASAP so that i can book it again

                    Please find all the attached screen shots

                    SBI Transaction ID : IGAMSPPEC6
                    Irctc Transaction ID : [protected]
                    Transaction Date :[protected]
                    SBI Account Holder Name: Priya Chetwani

                    Please refund soon as possible.
                    May 2, 2022
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jan 01, 2022
                    Updated by Priya Chetwani
                    Hi,

                    I was just booking a ticket from Nagpur to Raipur for 1st Jan 2022

                    I used SBI netbanking

                    I entered OTP and it shown succes message but i didn't redirected back to IRCTC app & showed Session Expired Error

                    When i checked my SBI account
                    Amount of 169.5 is deducted but ticket is not booked

                    Kindly refund it ASAP so that i can book it again

                    Please find all the attached screen shots

                    SBI Transaction ID : IGAMSPPEC6
                    Irctc Transaction ID : [protected]
                    Transaction Date :[protected]
                    SBI Account Holder Name: Priya Chetwani

                    Please refund soon as possible.

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                      V
                      V_kumar111999
                      from Siwan, Bihar
                      Dec 31, 2021
                      Resolved
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                      Resolved

                      Sir,
                      atm card not received
                      India post card tracking no-JD[protected]IN
                      address-Vishal kumar, vishwa gopalpur, siwan Bihar pin-841420
                      Dec 31, 2021
                      Complaint marked as Resolved 
                      On making a complaint in the company, say that file a complaint, it will be done by proper tax.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        Sandoc94
                        Dec 31, 2021
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                        Address: State Bank of India, near prakash cinema,Mahim road, palghar-401404,maharashtra

                        On 29 December 2021, I have opened a new bank account in state bank of india(city-palghar, state-maharastra) but they said it is compulsory to purchase a 500Rs accidental insurance. Recently one of my friend also opened account but for him there was no compulsory insurance purchase policy, the bank officials are just telling lie that it's compulsory to purchase.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          ameet singha
                          Dec 31, 2021
                          Resolved
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                          Resolved

                          Ordered an smart watch on 22nd Dec 2021, but had to cancel the order due to some issue. Amazon sent a mail in which it is written that refund initiated successfully on 22nd December, but today is 31st December and the refund is still not credit in my bank account. Please Help.

                          Refund Reference # 74332741357135657697690
                          Dec 31, 2021
                          Complaint marked as Resolved 
                          Refund received on 31st Dec 2021
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            A
                            Anugya96
                            Dec 30, 2021
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                            Hello sir,
                            I had ordered jacket and heels from Ajio on 17th December 2021 and made the payment of 2730 through UPI phonepe. But due to some issues i had cancelled jacket on 17 itself which was of rs 1574.55. I got the message of refund initiated on the same day with the refund Reference number PSpPX4sl6pEeylCus3nQ55A. It was expected to be credited within 7-9 days but today its 30th December 2021 but still haven't received refund.

                            This is urgent, please help me as soon as possible to get back my money.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              J
                              jose08
                              from Kanjirappally, Kerala
                              Dec 30, 2021
                              Resolved
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                              Resolved

                              Address: JOSE A RAJAN Lulu International Shopping Mall Pvt Ltd Edappally Ernakulam, KERALA 682024 India

                              My name is JOSE A RAJAN and I had ordered a product of RS.2210 in Amazon on (22/12/2021) and I have cancelled it on the same date because it was the wrong product. And on (22/12/2021) itself Amazon initiated the refund amount to my card but I still didn't get the money. Amazon sent this reference number (74332741357135658196213) and told me to file charge dispute form, but SBI doesn't have such policy. So please kindly respond to this complaint. My SBI account number is ([protected])

                              Thanks you sir
                              Dec 31, 2021
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                jose08
                                from Kanjirappally, Kerala
                                Dec 30, 2021
                                Resolved
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                                Resolved

                                Address: JOSE A RAJAN Lulu International Shopping Mall Pvt Ltd Edappally Ernakulam, KERALA 682024 India

                                My name is Jose A Rajan and I had ordered a product of RS.2210 in Amazon on 22/12/2021 and I canceled the item. And on 22/12/20121 itself Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (74332741357135658196213) and told me to file charge dispute form but SBI doesn't have such policy. So please kindly respond to this complaint. My SBI account number is- [protected]

                                Thanks you sir
                                Dec 31, 2021
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Siddharth Makhaik
                                  Dec 30, 2021
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                                  I ordered Vbird winter socks on amazon amounting Rs 664 and as the wrong item was delivered I applied for the refund on 18-12-21. Amazon has successfully initiated the refund and provided the refund reference number[protected] but it hadn’t been credited to my account. Kindly look into the matter and credit my aforesaid amount
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Siddharth Makhaik
                                    Dec 30, 2021
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                                    A refund was initiated by the amazon on 17-12-21 but is still not credited to my bank account. Amazon provided me with the reference ID[protected]. Kindly look into the matter and credit my refund.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      N
                                      Nikesh2213
                                      from Tiruchirappalli, Tamil Nadu
                                      Dec 30, 2021
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                                      Address: Trichy Cantonment branch

                                      Hi
                                      This is sakthinikesh Account holder in Trichy Cantonment branch account number [protected] saving account last month 28th November 2021 and 30th November 2021 i purchased a camera through my rupaay card in amazon i had cancelled the order i dint receive my payment back the amount of rupees 2, 44, 990 camera price and lens cost 73, 990 i dint receive my payment back kindly please check the issues and revert back ASAP thank you kindly find the attached screenshots
                                      Total amount of rupees 3, 18, 980
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        vanmukil
                                        Dec 29, 2021
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                                        Address: State Bank of India, Musiri, Trichy

                                        On 29/12/2021 went to SBI Musiri branch to open account, they asked me to send msg GIYES to [protected], I asked them what it means then he telling insurance policy is compulsory to open account in this branch. They deducted rs.1000 from account. I want to cancel insurance policy and my money return back.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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