Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Jul 15, 2026
Complaints 27958
Resolved
7397
Unresolved
20561
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 124

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ASWIN MR
Jan 4, 2022
Resolved
Report
Copy
Resolved

I ordered an laptop with which paid 59990 as cash on delivery was not available . due to some issues with warranty i cancelled the order
the amount was paid using debit card on 29/12/2021 .
refund was initiated on 30/12/2021
expected credit date was 04/01/2022 . till now not credited
request for the avail of the amount
my details
account no : [protected]
ifsc code : SBIN0018963
refund reference number (RRN) : 610009
debit card number : [protected]
request to do the needful
Jan 7, 2022
Complaint marked as Resolved 
contact your bank account branch
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jigar Astik
    from Powai, Maharashtra
    Jan 4, 2022
    Report
    Copy

    Website: www.sbicards.com

    I had applied for sbi credit card in inorbit mall, vashi in month of november 2021. I was informed that it will be completely life time free. It was also mentioned in the application form above my signature.

    I am surprised, now sbi customer care is denying the same. Whatever their internal issue, however i was cheated.

    On top of that i have been charged annual charges without even activating the card...

    Request reversal o[censored]nethical practice by sbi and closure of credit card
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sekarbala123
      from Chennai, Tamil Nadu
      Jan 4, 2022
      Report
      Copy

      Team,

      I have paid SBI Collect - Merchant payment for Merchant Lalitha Jewellary, the transaction reference number is DUI0055592 on 02-Nov-2021, for an amount of Rupees: 10, 000 (Ten Thousand only ), the transaction status is REFUND. However there is no refund till this period 04-Jan-2022. I would like to understand the actual transaction status and if paid mark it paid and allow to print the receipt else refund the amount with Interest of 10% Monthly compounded.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Jan 04, 2022
      Updated by sekarbala123
      Spoke with SBI Bank Customer support in this toll-free number:[protected]. They dont have access to verifying or confirming the status on the above transaction reference number. They dont be able to answer any questions related to SBI Collect, as it is only gateway and they wont be resposible for correct status maintained on their portal. I confirmed with my bank that there is no refund for the said transaction and I am not sure whether the Merchant got the amount credited.
      Jan 04, 2022
      Updated by sekarbala123
      This is my fault. I have checked with Merchant and they said they have not received the amount. I have called my Bank to verify if there is any refund. The refund transaction has happened, however the reference number is not the same as the initiated transactions in the description, due to which I was confused. Hence its my fault and this ticket can be marked as resolved.
      Jan 04, 2022
      Updated by sekarbala123
      And the transaction took 8 days to refund. It was returned by 10th-Nov-2021, where as the actual transcation happened on 2nd-Nov-2021.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kittu786
        from Hyderabad, Telangana
        Jan 3, 2022
        Report
        Copy

        Amount has been deducted twice for one transaction. Please refund the amount.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rakshith 22
          from Bengaluru, Karnataka
          Jan 1, 2022
          Report
          Copy

          I'm Rakshith,

          I have ordered business board game in Amazon on 27th Decomber and price of the product was 299/- I made payment through UPI and order I'd will be[protected]-7945960) and on the same day I canceled my order and Amazon initiated refund on the same day but still now I did not recive the refund amount to my bank and refund refference number will be[protected]

          So please look into this and do the needful.

          Thank you.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Beeraka Karthik
            Jan 1, 2022
            Report
            Copy

            I had deposited amount of 5000 on 24 December 2021 through sbi online internet banking but the amount has not been credited to the merchants account but has been deducted from my bank account but till now the amount has not been refunded in my bank account the reference number is IGAMRMYWB1
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Jan 03, 2022
            Updated by Beeraka Karthik
            I haven't received my refund amount back yet
            Kindly help me
            Helpful
            2 other people found this review helpful
            2 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              keswani.nitesh08
              from Kolkata, West Bengal
              Jan 1, 2022
              Report
              Copy

              Website: sbicard.com

              On 17 October 2021 deducted Rs 189/- from my card ending with *6301 citing a Transaction from Flipkart Internet Pvt BANGALORE IND ( I have attached a screenshot of my card statement). Upon complaining multiple times they have failed to refund this payment. Kindly help
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jan 01, 2022
              Updated by keswani.nitesh08
              I missed the attachment for the deduction. I have attached this time.

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                from Kattappana, Kerala
                Jan 1, 2022
                Report
                Copy

                Address: State Bank of India/Headquarters Mumbai, India

                Sir/Madam, My SBI account is debited with Rs. 20000/- without any reason by ATM card withdrawal. But my account cannot have an ATM card. I don't know how this is possible. Due to this reason, I have noticed this problem with SBI customer care and blocked my all other SBI accounts debit card, and net banking also. On the very next day, I have submitted the following complaint to my SBI branch and SBI customer care in both written and email format. I but I didn't get any response from the side of SBI, even though I contacted them several times. Currently, I'm abroad on a student VISA. Therefore after three months, I collected the bank manager's personal number and called him on[protected]. But now he is saying they cannot find the transaction and the background details and I have to complain to the cyber cell. The bank is responding to me in an irresponsible way. Why my amount is lost from their account, please help me to resolve my problem and bring back my money. This complaint is not against the particular branch. I know they are helpless. But the higher authorities of SBI bank can resolve this issue. Could you please help me with that?

                I'm attaching the complaint and other screen captures below

                ====================================================================

                Hello there,
                My SBI Savings Account has been debited with Rs.20, 000/- on[protected] by an unauthorized transaction, I came to know about this when I received a text message from SBI, saying that my account has been debited with Rs. 20000 by ATM cash. Please take note of this and help me retrieve my money back.
                I have blocked the transactions of both my SBI accounts including cards net banking and UPI transactions with the help of SBI customer care ([protected]) since it's a bank holiday.
                Screenshots are attached for your reference.

                A/c No. [protected]
                Branch - Kattappana
                IFSC - SBIN0005560
                OLD IFSC - SBTR0000698
                My Contact number : [protected]
                My Email : [protected]@gmail.com
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Priya Chetwani
                  Jan 1, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi,

                  I was just booking a ticket from Nagpur to Raipur for 1st Jan 2022

                  I used SBI netbanking

                  I entered OTP and it shown succes message but i didn't redirected back to IRCTC app & showed Session Expired Error

                  When i checked my SBI account
                  Amount of 169.5 is deducted but ticket is not booked

                  Kindly refund it ASAP so that i can book it again

                  Please find all the attached screen shots

                  SBI Transaction ID : IGAMSPPEC6
                  Irctc Transaction ID : [protected]
                  Transaction Date :[protected]
                  SBI Account Holder Name: Priya Chetwani

                  Please refund soon as possible.
                  May 2, 2022
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jan 01, 2022
                  Updated by Priya Chetwani
                  Hi,

                  I was just booking a ticket from Nagpur to Raipur for 1st Jan 2022

                  I used SBI netbanking

                  I entered OTP and it shown succes message but i didn't redirected back to IRCTC app & showed Session Expired Error

                  When i checked my SBI account
                  Amount of 169.5 is deducted but ticket is not booked

                  Kindly refund it ASAP so that i can book it again

                  Please find all the attached screen shots

                  SBI Transaction ID : IGAMSPPEC6
                  Irctc Transaction ID : [protected]
                  Transaction Date :[protected]
                  SBI Account Holder Name: Priya Chetwani

                  Please refund soon as possible.

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    V_kumar111999
                    from Siwan, Bihar
                    Dec 31, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Sir,
                    atm card not received
                    India post card tracking no-JD[protected]IN
                    address-Vishal kumar, vishwa gopalpur, siwan Bihar pin-841420
                    Dec 31, 2021
                    Complaint marked as Resolved 
                    On making a complaint in the company, say that file a complaint, it will be done by proper tax.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sandoc94
                      Dec 31, 2021
                      Report
                      Copy

                      Address: State Bank of India, near prakash cinema,Mahim road, palghar-401404,maharashtra

                      On 29 December 2021, I have opened a new bank account in state bank of india(city-palghar, state-maharastra) but they said it is compulsory to purchase a 500Rs accidental insurance. Recently one of my friend also opened account but for him there was no compulsory insurance purchase policy, the bank officials are just telling lie that it's compulsory to purchase.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ameet singha
                        Dec 31, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Ordered an smart watch on 22nd Dec 2021, but had to cancel the order due to some issue. Amazon sent a mail in which it is written that refund initiated successfully on 22nd December, but today is 31st December and the refund is still not credit in my bank account. Please Help.

                        Refund Reference # 74332741357135657697690
                        Dec 31, 2021
                        Complaint marked as Resolved 
                        Refund received on 31st Dec 2021
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anugya96
                          Dec 30, 2021
                          Report
                          Copy

                          Hello sir,
                          I had ordered jacket and heels from Ajio on 17th December 2021 and made the payment of 2730 through UPI phonepe. But due to some issues i had cancelled jacket on 17 itself which was of rs 1574.55. I got the message of refund initiated on the same day with the refund Reference number PSpPX4sl6pEeylCus3nQ55A. It was expected to be credited within 7-9 days but today its 30th December 2021 but still haven't received refund.

                          This is urgent, please help me as soon as possible to get back my money.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jose08
                            from Kanjirappally, Kerala
                            Dec 30, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: JOSE A RAJAN Lulu International Shopping Mall Pvt Ltd Edappally Ernakulam, KERALA 682024 India

                            My name is JOSE A RAJAN and I had ordered a product of RS.2210 in Amazon on (22/12/2021) and I have cancelled it on the same date because it was the wrong product. And on (22/12/2021) itself Amazon initiated the refund amount to my card but I still didn't get the money. Amazon sent this reference number (74332741357135658196213) and told me to file charge dispute form, but SBI doesn't have such policy. So please kindly respond to this complaint. My SBI account number is ([protected])

                            Thanks you sir
                            Dec 31, 2021
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jose08
                              from Kanjirappally, Kerala
                              Dec 30, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: JOSE A RAJAN Lulu International Shopping Mall Pvt Ltd Edappally Ernakulam, KERALA 682024 India

                              My name is Jose A Rajan and I had ordered a product of RS.2210 in Amazon on 22/12/2021 and I canceled the item. And on 22/12/20121 itself Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (74332741357135658196213) and told me to file charge dispute form but SBI doesn't have such policy. So please kindly respond to this complaint. My SBI account number is- [protected]

                              Thanks you sir
                              Dec 31, 2021
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Siddharth Makhaik
                                Dec 30, 2021
                                Report
                                Copy

                                I ordered Vbird winter socks on amazon amounting Rs 664 and as the wrong item was delivered I applied for the refund on 18-12-21. Amazon has successfully initiated the refund and provided the refund reference number[protected] but it hadn’t been credited to my account. Kindly look into the matter and credit my aforesaid amount
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Siddharth Makhaik
                                  Dec 30, 2021
                                  Report
                                  Copy

                                  A refund was initiated by the amazon on 17-12-21 but is still not credited to my bank account. Amazon provided me with the reference ID[protected]. Kindly look into the matter and credit my refund.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nikesh2213
                                    from Tiruchirappalli, Tamil Nadu
                                    Dec 30, 2021
                                    Report
                                    Copy

                                    Address: Trichy Cantonment branch

                                    Hi
                                    This is sakthinikesh Account holder in Trichy Cantonment branch account number [protected] saving account last month 28th November 2021 and 30th November 2021 i purchased a camera through my rupaay card in amazon i had cancelled the order i dint receive my payment back the amount of rupees 2, 44, 990 camera price and lens cost 73, 990 i dint receive my payment back kindly please check the issues and revert back ASAP thank you kindly find the attached screenshots
                                    Total amount of rupees 3, 18, 980
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vanmukil
                                      Dec 29, 2021
                                      Report
                                      Copy

                                      Address: State Bank of India, Musiri, Trichy

                                      On 29/12/2021 went to SBI Musiri branch to open account, they asked me to send msg GIYES to [protected], I asked them what it means then he telling insurance policy is compulsory to open account in this branch. They deducted rs.1000 from account. I want to cancel insurance policy and my money return back.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Tilakraj1963
                                        from Ghaziabad, Uttar Pradesh
                                        Dec 29, 2021
                                        Report
                                        Copy

                                        Address: 131/b maliwara basant road ghaziabad

                                        Deposit a amount of 49500 in cash deposit machine on 24 dec 2021 but till now prob was to solved 49k was reflected in my account 500 less receive and I always placed a complaint but till now prob was not solved
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit