State Bank of India [SBI] Complaints & Reviews

Dear Sir,

I have recently registered for the onlilne banking, but since the day i have got the kit i am not able to access the internet banking its howing the invalida username and password since first day.
So please help me to resolve the same.
thanks in advnace

Dear Sir/Madam,

I appy for SBI credit Card. After One & half month i receive message we despatch your credit card on 04/Dec/2009 but till date i am not get any credit card from SBI.
On this matter i complain many time to customer but they not solve the problem. After some day one message come to my moble your credir card bill is generated & send to your mail ID. They mention Email ID in Message is not my or its wrong. Again I call & mail to customer care but they promised me on phone but not send any written confirmation. They ready to extended my bill payment date. My issue is only this after receive my credit card i am redy to pay bill. Kindly extended your full support to solve my query.

Regards,
Ronak Shah
[protected]
ronak.[protected]@essar.com

FOR YOUR INFORMATION
From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, January 04, 2010 2:57 PM
To: 'services.[protected]@ge.com'
Cc: 'SBI, Card (GE Capital, consultant)'; 'sbicards.[protected]@ge.com'; 'feedback.gesbi'; 'head.[protected]@ge.com'
Subject: FW: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir / Madam,

Kindly solve below mention matter within two days. Otherwise I am not responsible for any extra charges or any bills. Till I am not get any Card & Bill from your side.

From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Wednesday, December 30, 2009 4:44 PM
To: 'feedback.gesbi'
Subject: RE: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir / Madam,

I received call from [protected] on 30/12/2009 at 4.25 pm . your executive transfer phone to application department but no body pick up phone from application dept & call is automatic ended.

Regards,

From: feedback.gesbi [mailto:feedback.[protected]@ge.com]
Sent: Wednesday, December 30, 2009 2:01 PM
To: Shah, Ronak V.- ESHL MRSS (HAZ)
Subject: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir/ Madam,

Thank you for writing to SBI cards.
This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executives will revert to you through call or e-mail within 5 working days.
In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.

Assuring you of our best services at all times.

Warm Regards,
SBI Cards Team

Now you can manage your account online anywhere-anytime by logging on to our website www.sbicard.com. All you have to do is create your user ID and password to have immediate access to the following features:

• View and Print your Last 3 Months Account Statements
• View your Latest Account Transactions/ 1 Year Payment History/ Current Outstanding/ Payment Due Date
• View Account Status - Available Credit & Cash Limit
• View Reward point list, Locate Payment Drop Box
• Learn of 11 Payment modes for you to choose, as per your convenience
• Book Balance Transfer, Easy Bill Pay registration & Payment, & a lot more.


-----Original Message-----
From: Ronak V.- ESHL MRSS (HAZ) Shah [ronak.[protected]@essar.com]
Sent: Wednesday, Dec 30 2009 1:54PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Subject: not get SBI credit card
Dear Sir/Madam,

I received call from [protected] on 28/12/2009 at 5.12pm. In that discussion your executive promise me that he is ready to give clarification in writing but I am not receive any mail from your side. Kindly extended your full support to solve my problem.

Regards,

From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, December 28, 2009 12:24 PM
To: 'feedback.[protected]@ge.com'
Subject: RE: not get SBI credit card

Dear Sir/Madam,

Till date I am not getting my SBI credit card & you send message on mobile

“ your e-statement Dt 23-DEC-09 has been sent on your E-mail Id [protected]@essar.com. Total amt due of Rs 275.75 or Min Amt of Rs 225.75 is payable by 12-Jan-10-SBi card.”

First of I have not any credit card So how can I pay any amount to you. Please cleared this matter by today.

You mention Email Id is not correct or not my mail Id.

Kindly take necessary action other wise I go to Consumer Court or respective authority.

Regards,


From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, December 28, 2009 10:34 AM
To: 'feedback.[protected]@ge.com'
Subject: RE: not get SBI credit card

Dear Sir/Madam,

Please inform me the SBI credit card status. I am not get it till date. Kindly extended your full support to solve my query.

Regards,


From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Friday, December 18, 2009 11:27 AM
To: 'feedback.[protected]@ge.com'
Subject: not get SBI credit card

Dear Sir/Madam,

Please inform me the SBI credit card status. I apply for this last month but not get it till date.
Detail for your action as below

Card Holder Name :- Ronak Vijaybhai Shah

Application Number :[protected]

Mobile :- [protected]

Post ref No :- [protected]

Please confirm that nobody is use my credit card. Reply as soon as possible.

Regards,

Ronak Shah

Dear sir,
I am requesting for expediting the arrears of pension from SBI Koyambdu branch.Letter sent to SBI koyambedi is enclosed please.
Kindly help.
Thanks and regards
S.Jayaraman


From: [protected]@hotmail.com
To: sbi.[protected]@sbi.co.in
CC: sbi.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in
Subject: Revised Pension for s.jayaraman pension SB a/c no:[protected]
Date: Mon, 14 Dec 2009 10:49:36 +0000

Dear sir,
I am enclosing copy of PPO no:F/PEN/1331/[protected] dt 10/11/2009 recd by me from RDSO LUCKNOW Northern railway with revised pension details wef[protected].

I am drawing pension SBI koyambedu at present(revised SB a/c no: [protected]-old SB a/c no:[protected])

Kindly arrange to pay the arrears of pension and request details by email.The letter is addressed to asbi / nandanam branch pension office Anna salai chennai.

Request confirmation of receipt of the letter.

Thanks and Regards
Jayaraman.s

contact nos.[protected]
mobile [protected]

Hello Sir,

I having the saving account with SBI –electronics city.



ACC.No:[protected]

Name: Periysamy Muthusamy



On 10th of August 2009, there was one ATM withdraw done at Paramakudi for Rs 1500/- But it was deducted the Twice (1500+1500). Please find the Narration detais in the netbanking





ATM WDL
[protected] 4630 S1AN00075601

ATM WDL
[protected] 3100 S1AN00075602



Since there is only one transaction was done.
TXN no: 3100

ATM WDL
[protected] 3100 S1AN00075602



This was only one transaction which has happened in 10th of August.
Regarding this i have send so many mails to sbi.[protected]@sbi.co.in. But there is not a even single reply i got. i was frustrated and raised Complaint and tickets number is CC[protected]. But unfortunately there is no reply/action the same.
Finally in the month of october i went to the bank personelly i met the manager and complained about the same thing. He told that he had sent the details to Paramakudi SBI bank and he would be updating the same to me . But I didn't get my money back or any valid reason for the same.

I am tried of calling SBI now. could you help me to get my money back.




Regards,

Periyasamy

Dear sir;

I m managing my a/c no. [protected] of sbi branch industrial state bank, gwalior last 11 years. I had used my atm card no[protected] on 7.12.2008 and withdrawn 15000/- from ICICI ATM MACHINE ONLY ONE TIME. But after checking my balence i found the atm machine debitted the amount of 15000/- two times.I logged my complaint in my a/c branch. I went to branch and discuss this transcation and give the written complaint application to chief manager of the branch.I discussed this complaint to the manager at least 15 times in one year period but till now there is no solution.
Infact i checked the my account detail i found the TXN NO 2128 is same for both withdrawl. In atm transcation if the TXN NO 2128 can not be same both the transcation . It shows that machine debitted 15000/- two times wrongly.Inspite of that i am not getting my money.
I m giving the complete txn detail below.

a/c no [protected]
date of txn 07.12.2008
time 11:49
atm id S1CW4863, ATM BANK NAME : ICICI
place ISBL INDRAPURAM
TXN NO 2128
Withdrawl amt 15000/-

Pl look into this complaint and give the right decision.


FROM


KAPIL GUPTA
H-608,SUPERTECH ICON,
NYAY KHAND-1,
GHAZIABAD
[protected]

i ravindernath singh a/c no.[protected] SBI ntpc korba west chhattisgarh,since13 july use icici atm use for with drawal Rs.10500 BUT FIRST TIME TRASICTION IS FAILED THEN I have try again but amt shuled be deducted both time then i will complain inbrach at atime & 2nd time at 19 sept 09 but they have not give any reply of such complain so please help me &refund my amt. m

thanks R.N.Singh
Mb. no. [protected]

----- Original Message -----
From: Manoj Singh
To: helpline.[protected]@sbi.co.in ; [protected]@sbi.co.in
Sent: Sunday, November 08, 2009 9:09 AM
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.





[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in; [protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 9 Oct 2009 06:39:47 +0000


Dear sir,

Why you donot reply to my below given mail pointwise? We are unsing SBI ATM since last 4-5 year and we have given complain first time. We have approached you only as Branch office is not responding properly. than What is meaning to contacting Branch office.

Now, we are awaiting your favourable response.

Thanks and regards,

Manoj Kumar Singh


[protected][protected][protected][protected]
From: helpline.[protected]@sbi.co.in
To: [protected]@hotmail.com
Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 9 Oct 2009 11:43:22 +0530


Dear Sir ,

We reiterate that the mentioned transaction is successful .

We have already attached documents which establishes the transaction to be successful.
Please approach the branch for more information.

Regards,
SBI Helpline
LHO,Patna
----- Original Message -----
From: Manoj Singh
To: helpline.[protected]@sbi.co.in ; [protected]@sbi.co.in
Sent: Thursday, October 08, 2009 2:32 PM
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.


REMINDER-1


I HAVE NOT RECEIVED ANY CONCRETE REPLY EVEN AFTER MORE THAN ONE MONTH FROM THE COUNTER REPLY .

PLEASE REPLY IMMEDIATELY AND EXPEDITE AS EARLY AS POSSIBLE.

THANKS AND REGARDS,

MANOJ KUMAR SINGH






[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in
CC: [protected]@sbi.co.in
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Mon, 24 Aug 2009 13:54:58 +0000

Dear sir,
I acknowledge the receipt of your mail and noted the remarks given by you. Please refer my mail wherein I have specifically mentioned the details of the transaction. The ATM card was used by my father who is using ATM Card since last 3 year and he does need anybody assistant to assist hi. I have mentioned very clearly in my mail tha my parent used the ATM cum Debit card on 01.07.2009 at Bada Chowk, Giridih SBI ATM and punched PIN with withdrawal amount Rs. 1,000.00 to draw. After putting the withdrawal amount, SBI ATM was showing link failure. They pressed clear and cancel to cancel the transaction. Hence, they left the ATM counter without withdrawing the amount. Same day, they visited another counter to withdraw the amount and found that Rs. 20,000.00 debited to their account. One person entered alongwith the security guard and presuming that the person entered alongwith security guard is of Bank, hence not objected. I have repeatedely objecteing that the person shown in the video may have drawn the money who has no relation with us for this transaction.

I am unable to understand the following:
1. How a person can withdraw after link failure?
2. How such a amount can be debited from account without asking the card entry as two times amount required was not collected.
3. How two persons can be allowed at a time?

You are once again requested to kindly investigate in details and find out the actual facts. Also, please arrange to re-imburse Rs. 20,000.00 immediately. Please note that similar incident has reported on the same ATM which may please be noted.

Awaiting your favourable response.

Thanks and regards,

Manoj Kumar Singh


[protected][protected][protected][protected]
From: helpline.[protected]@sbi.co.in
To: [protected]@hotmail.com
CC: sbi.[protected]@sbi.co.in
Subject: Fw: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 21 Aug 2009 13:58:37 +0530


Dear Sir,

The mentioned transaction is successful as per the ATM record .The copy of JP log is enclosed with this mail.

In such circumstances the complaint is not tenable.

Regards,
SBI Helpline
LHO,Patna

----- Original Message -----
From: CM, SBI, Giridih
To: helpline
Sent: Thursday, August 20, 2009 7:31 PM
Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.


Dear sir,

Pl refer to our earlier reply dated 08.08.2009.

We have checked the captioned disputed txn. of Rs. 20000/-. The txn was a successful txn by tx. no.3502 on 01/07/2009 with response code 000 meaning successful transaction. We also confirm that no excess cash was found in ATM on that date. We are enclosing scanned copy of the J P Log for your verification.
The customer smt. rukmini devi has already been informed about the txn being successful. However, as per the photo clips available at the ATM, we also have to inform you that the card was being operated by her husband and some third person has also been seen during the course of txn trying to guide him.

Yours faithfully
Chief Manager
----- Original Message -----
From: helpline
Sent: Thursday, August 20, 2009 4:05 PM
Subject: Fw: Amount debited Rs. 20,000.00 after Link showing link failure.


Dear Sir,

Please look into the matter.

Thanks & Regards,
SBI Helpline
LHO,Patna

----- Original Message -----
From: [protected]@sbi.co.in
To: helpline.[protected]@sbi.co.in
Sent: Monday, August 17, 2009 4:28 PM
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.




-----Forwarded by MY SBI LHO BHOPAL -LHOBHO/LHO/SBI/SBG on 08/17/2009 04:27PM -----
To: <helpline.[protected]@sbi.co.in>
From: Manoj Singh <[protected]@hotmail.com>
Date: 08/16/2009 03:07AM
cc: <[protected]@sbi.co.in>
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.



Reminder-2



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 31 Jul 2009 09:56:10 +0000


Reminder-1



[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Thu, 23 Jul 2009 09:53:14 +0000


Dear sir,

Please do the needful.

Thanks and regards,

Manoj Kumar Singh



[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Wed, 22 Jul 2009 09:28:10 +0000

Dear sir,

Further to our correpomdence, please find attached herewith scan copy of complain lodged to SBI Branch Office and instruction of RBI.


Thanks and regards,

Manoj Kumar Singh




[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Mon, 20 Jul 2009 13:53:10 +0000
I have given complain to SBI, but not getting any positive respnse them. I am giving below our series of correspence with SBI as under:

Dear sir,

Thank you very much for your mail confirming the receipt of my below given mail.

Sir, we shall be awaiting your fabouable responce at the earliest. But, I am unable to understand the following:
1. How a person can withdraw after link failure?
2. How such a amount can be debited from account without asking the card entry as two times amount required was not collected,
You are requested to kindly do the needful and oblige.

Also, please let us know whether I should complain at another address.

Thanks and regards,

Manoj Kumar Singh




[protected][protected][protected][protected]


Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.
From: [protected]@sbi.co.in
To: [protected]@hotmail.com
Date: Mon, 20 Jul 2009 14:33:46 +0530




OLBC /792
Date:20.07.2009
We acknowledge receipt of your mail.
We have taken up the matter with the concerned branch and asked them to take necessary action in this regard.
The inconvenience caused is deeply regretted.
OLBC
SBO LHO BHOPAL


-----Manoj Singh wrote: -----
To: <[protected]@sbi.co.in>
From: Manoj Singh <[protected]@hotmail.com>
Date: 07/18/2009 02:30PM
Subject: Amount debited Rs. 20,000.00 after Link showing link failure.




To,

The Incharge

Customer Services

State Bank of India



Subject: Amount debited Rs. 20,000.00 after Link showing link failure.

Reference: State Bank of India ATM cum Debit Card no.[protected] and A/c No. [protected].


Dear sir,

With reference to above, I would like to bring to your kind notice that the above card is of my mother Smt. Rukmani Devi who is basically resident of Giridih, Jharkhand state, India . My parent used the ATM cum Debit card on 01.07.2009 at Bada Chowk, Giridih SBI ATM and punched PIN with withdrawal amount Rs. 1,000.00 to draw. After putting the withdrawal amount, SBI ATM was showing link failure. They pressed clear and cancel to cancel the transaction. Hence, they left the ATM counter without withdrawing the amount. Same day, they visited another counter to withdraw the amount and found that Rs. 20,000.00 debited to their account.



After one day Immediately a coplain was lodged to the Branch Manager, SBI, Giridih who had enquired and seen the video of the same. All the above information received by me over phone.



You are requested to kindly enquire the same and arrnge to re-imburse the amount Rs. 20,000.00 at the earliest without any delay.



Your early action shall be highly appreciable.



Manoj Kumar Singh

Mobile No. [protected](M)

174, Preconco Colony,

Classic Enclave,

Flat No. 201,

Near Annapurna Mandir,

Indore(M.P.)-452 009.



My Parent address:

Shri Jit Narayan Singh/Smt. Rukmani Devi

Mobile No. [protected], Phone:[protected]

B. B. Cottage Road

New Barganda

Giridih-815301, Jharkhand

Dear sir,
After reminding U several times, no action is being taken from your side.The Branch Manager(JAJPUR ROAD, ORISSA) is also not taking seriously to my case.My complain was as below
I had applied for two cheque books in my Branch.But as of today I have received only one cheque book from the Branch due to wrong postal address forwarded by bank personnel to U.After that I had get it corrected in the Branch.But I have not yet received the 2nd cheque book.The other thing is that, U have not yet get confirmed me regarding the deduction of Rs125.00 against that cheque books.
So I request U to please take necessary action for above case.

Thanking you,
Biswamber Sahoo
A/C No. [protected]
Branch-Jajpur Road
Orissa
Mob: [protected]

Hi
I am one of the housing loan consumer of state bank of India Solapur. My account is prompt. I am depositing emi's promply in bank. However while my requisition of Interest Certificate and Account statement bank loan officer did not given me telling by my account is under NP status. while asking due amount there various computers shows various balance. I shown my receipts and my cheque passed for emis other Bank's statement to them. Then also the are unable to give me.
Also they are lost my blank PDC cheque book so I am unable to handover them PDC cheque.
Please kindly be noted for awareness.

Dear Sir,
Sub : Non-drawal of pension arrears-case of post-2006 retiree. Reminder submitted.

I retired from railway service on superannuation on[protected] and my pension payment is authorized by FA&CAO/S.C.Rly./ Secunderabad to be paid at SBI/Guntakal(000957) to SB.A/c No.[protected] through Link Branch of SBI, Main Branch/Anantapur vide PPO No.[protected] dated[protected], fixing my monthly pension at Rs 8157/- w.e.f. june, 2008. The bank started crediting my monthly pension as such w.e.f. June, 2008. But due to revision in pay scales of Central Govt. employees w.e.f.[protected], my basic pension is revised w.e.f.June, 2008 as per the revised PPO of even No. dated[protected] which was circulated to the concerned bank branches for authorizing them to effect the revision and to pay the arrears thereof as detailed below:
Revised Basic Pension : Rs 12015 (as against Rs 7529/-) w.e.f[protected] Residual Pension( 12015-Commutation-1 Rs 3011) : Rs 9004 w.e.f.[protected] to [protected].
Residual Pension( 9004-Commutation-2 Rs 1795) : Rs 7209 from[protected] onwards.
The dearness relief is payable on revised Basic pension / Family pension at 12% w.e.f.[protected] & 16% w.e.f.[protected] and further D.Rs as admissible from time to time.
As such an amount of Rs 26,578/- as pensionary arrears is to be paid. I requested the bank to pay the arrears accrued due to P.C. revision, vide my letter no. Nil dated[protected]. I am once again submitting my request to credit the balance arrears to my SB A/C No. [protected] With S.B.I./Main Branch, Guntakal of Anantapur District. Early redressal is requested.
Thanking you, sir.
Yours faithfully,
S.Rajasekhar, H.No. 30-268/81/101, Sailaja Arcade,
Santhoshimanagar colony, Old Safilguda, Neredmet, Secunderabad-500056

Dated: 01/01/2010

I have taken lot of efforts to get all the documents for the Home loan from SBI and submitted the same in the month of sept,2009.

After few days when is started inquiring about the home loan, the officer at Bandra(East) was saying that the loan may be in the process stage.

After few days, when i again contacted , he said that your home loan document is non-traceable and you may have to submit a new set of documents.

Now i am asked to go to the SBi,BKC to check with 1 Mr.Sharma for the same.

At present , i dont how to approach the case

Dear Sir,

This is regarding the Fraudulent ATM withdrawals. Somebody has withdrawn Rs. 40,000 from my SB account without using my Original ATM card, as the Card is available with me till today. It has neither been misplaced nor stolen. I dont know how somebody has withdrawn my money? I have a photograph of the person who has done this theft.

Kindly help me advising an action plan that needs to be taken in such a case.

Thanks and Regards
Nidhi Arora

Hi,

I have taken the personla loan of Rs.75000 in SBI with 48 EMI. The EMI amount is Rs.1970. I have paid the EMIs regularly for the first two years. Meanwhille i have moved to different address and submitted the change of address in a written document to the bank.Due to finanicial reasons I am not able to pay the EMIs regularly and thought of paying the loan as a bulk amount within the loan tenure which is ended on Oct 2009. I have paid 27 EMIs and the pending EMIs are 21(21*1970=Rs.41370). I went to the bank on Dec 09 in order to close the loan by paying the outstanding amount. I thought the amount will come around Rs.45000. But the bank records showing the outsatnding amount as Rs.57000. I have not recievd any of these updates/calls during the entire loan period. When I enquired, they said they sent the details to my old address. It seems they are not updating my new address which i have submitted in written document. For that now I have to pay around Rs12000 extra.

Please suggest how to handle this issue.

Hello,

This complaint has nothing to do with Nagar Road Branch where my home loan accunt exist....but with Mrs MANSE - RACPC, Sharda Chambers Near Golibar Maidan, Pune.
On 8th dec - I have submitted my demand letter of Rs 3L, amount not disbursed yet, again on 22nd Dec I have submitted the DL of 6L...amount not disbursed yet...Received an interest from the builder of rs 22500..on Rs 3L and very soon they will send me a total of 45000 Rs interest...

I need to know, what Mrs Manse in RACPC is doing? Who will pay the interest to the builder...we are poor people..SBI is rich...who is responsible for the mental torture, harrasement I am going through.

I have visited..4-5 times Mrs Manse for the disbursement..but I think she has decided to work only after I pay unnecessary interest to the builder...

Please somebody help me...I am not in a position to pay anything more than..i have to pay....

Saurabh.

I am holder of SBI saving account No.[protected], Sector-7, Dwarka, New Delhi Branch. I tried to withdraw Rs. 1000/- from the ATM o[censored]nion Bank of India, Belgaum on 30.12.09 at 1643 Hrs. but the amount was not dispensed, whereas my account has been debited by Rs. 1000/-. As per transaction slip received from ATM, Record No. is 8933, ATM ID is NBEL [protected]. My ATM Card No. is[protected]. Necessary action in this regard may kindly be initiated for recredit of amount debited from my said saving account.

OSCAR MISHRA

I have applied for homeloan in sbi on 07-Nov-2009 .Before taking loan i confirmed with the sbi bank manager (Musarambagh,Hyderabad) regarding my loan amount , as per my eligibility bank manager said i will get 1400000 Rs.Based on this information i proceeded with SBI for homeloan.While processing i have submitted all required documents for approving loan .After completing the process i came to know that i will get 1000000 Rs. as per the Ramanababu(RACPC Processing cell) I asked him regarding my loan amount of 1400000 Rs but he said i can get only 1000000 Rs.This information also i got after 35 days of my loan applied date.At this time i don't have any other option to go so i said the coversation done with SBI Manager of Musarambagh to Malakpate bankmanager.
Malakpate bankmanager asked me about my other income.I have submitted the documents related to my propery rent aggreement.I have submitted this document along with request letter from Malakpate branchmanager to Mr.Ramanababu(RACPC Processing Cell).Based on these documents Mr.Ramanababu given assurence of getting 1400000 Rs..I was satisfied with Ramanababu's words.
on 28-Dec-2009 i went to RACPC - Hyderabad office to know the status of my homeloan , here i came to know that my loan was sanctioned and my file was forwarded to Account openinig Section.On the same day i came to know from Srinivas rao(A person to whom the SBI-Musarambagh bankmanager gave my homeloan file,henceforth he is processed our files to Malakpate SBI Branch)
called me and informed that RACPC officer is not ready to open an account on my name , he is asking 2% of home loan sanction amount.After hearing this i got very much angry on RACPC officer.To bring you notice this case i wrote this mail.
Please take action on this issue,and make sure that i will get the amount which i required as per my eligibility as soon as possible.Already RACPC taken 45 days.
Please make sure it will complete ASAP.

Krishna Handloom, Panipat took a CC Limit of Rs. 3.25 lakh from SBI, Kishan Pura Branch, Panipat. The account became NPA by amount of Rs. 3.50 lakh approximately due to heavy trade losses in the industry. Even then, Rs. 3.69 lakh were deposited in the bank against NPA Account. The amount was arranged from the PF Account of the Proprieter's father.

Inspite of repeated requests in due time period to close the account , the property has not been released as yet and the account is open till now. Mr. Taneja, AGM of the said bank did not entertain any plea made. The borrower even approached DRT, Chandigarh to close the account,( where the case is still pending). Agitated by this move, the bank filed a recovery shoot in Civil Court. Finally, Krishna Handloom approached us (Haryana Veopar Mandal). We made a written request to Lead Bank Manager, Panipat Distt. to get the account closed by taking due amount,if any. LDM assured to absolve the matter within 5 days and accepted the fault of SBI prima facie and approched the AGM, SBI to solve the problem. But, almost 20 days have passed and no reply has been recieved as yet.

I, President, Haryana Veopar Mandal therefore request the honourable authorities to solve the matter as early as possible and take a penal action against the faulty officers and help the plaintiff party to recover the claim for losses due to the destruction of the material locked in the factory by the bank. Kindly revert back soon.

Thanking You.

Roshan Lal Gupta.
President-Haryana Veopar Mandal, Panipat.

Dear Sir Sir my name is Praveen Kumar Gupta .My account n. is [protected] and my SBI ATM CARD N.[protected] . Last one months when i use my SBI ATM THE MASSAGE ON THE SCREEN OF ATM-YOUR CARD WAS NOT PROCESSED WAS IT PROPERLY INSERTED PLEASE REMOVE & RE-ENSERT YOUR CARD. SO I cannot use my card . Please release a new atm card to my BRANCH-MEJA DISTRICT-ALLAHABAD U.P. to me . THANKS & REGARD

Hi,

I Forgot the PIN and visited the bank several times. Given my request, but no use at all. Please help me to get PIN number for my debitcard.

I write to you with deep disgust highlighting the gross negligence on part of SBI cards in handling my complaint. I had received a call from the telephone no[protected] at 14:09 on 21st Dec 2009. The caller identified himself as a SBI credit card recovery executive by name Santosh and was calling from Mahim branch, Mumbai. The call was regarding recovery of payment on a defaulted credit card. The executive spoke to me in a threatening tone through out the conversation despite clarifying him that the credit card he was referring to was not mine. I had to cancel the call, since it was an embarrassing situation for me as I was in between a client meeting and moreover I did not have to listen to the threatening voice of some one for no fault of mine. Even after that I was receiving multiple calls from the same number which I had to ignore. Finally, I had to answer the call again as I lost my patience and I told the executive very clearly that I would lodge a complaint against him for this harassment I am facing. Despite this, my reporting manager at office received a call from the SBI call center complaining against me for defaulting on my credit card payment. This was beyond tolerance level and my reputation at office has been damaged. I lodged a complaint against this at the SBI call center at around 15:00 (Ref no[protected] giving them the complete details on this incidence along with the number from which I had received the calls. They acknowledged and promised to give a solution to this mistake happened from SBI, but in vain. In the evening at 17:49 I received another call from [protected] and this time it was the manager of the executive who had called me in the noon and he identified himself as Bhaskar. He also threatened me to make the payment of all the dues immediately and not waste their time. He did not allow me to speak and then disconnected the call all of a sudden. I had to go through this harassment throughout the day and I had to lodge another complaint at the SBI call center for this second incidence

1. I was in a middle of key deal with a HNI client and since I kept receiving the call which was a continuous distraction I could not provide due attention to the clients requirement and the case was lost. This could have been avoided had those calls not diverted me from my job on hand.
2. My reputation at work place was dented due to unwarranted calls to my reporting manager even before touching base with me.
3. Since I operate out of client location these calls were of total embarrassment in front of them and also damaged my self respect.


The deal which was jointly handled by me and the manager from the client’s side was worth 10 lacs which had an incentive component attached. Due to the down fall of this deal I am liable to compensate the loss for this incidence which took my time at the crucial juncture. Hence, I would want the bank to make good this loss and compensate me to a tune of INR 5 lacs