State Bank of India [SBI] Complaints & Reviews

Hi,

My self Saurabh Dubey.I was traveling from 25th dec to 4th Jan in J&K, I lost my SBI Debit Card and today i came to know that my card has been lost. i checked my account 17000 rs detected from my account on 28 th of dec.

Please look in to this matter.


Acc No. [protected]

Detail of ATM Machine from my stolen card is used.

ATM No. 622018039116004174193620703406412570042


Thanks and regards,
Saurabh Dubey
[protected]

hello sir,

This is Mahesh N having an sb account in ur bank (sbi) Hesarghatta Road Branch and my Account no [protected], Regarding above subject Ihad applied for ATM card 2 months on nov 2nd 2009 but stil i have not recieved my card. Regarding this if i consult the branch they are unable to solve my problem and by this i am facing so much of problem and service is really poor. So pls try to solve my problem....

I went to SBI-Anandnagar(Ahmedabad) branch on Friday at 15:40 with filledup PPF account form and went to the lady who was verifying them, there was a residence proof missing and so she asked to attach it. I did not have it with me at the moment so requested her to submit it within 5 minutes as that was the maximum time for me to collect it from my office opposite to the branch. The lady in charge denied very straight that they are closed at 16:00 (however the bank clock was yet to tick 15:50!, 10 minutes have no value for SBI employee?) inspite of my sincere request to her that I will be back much before then.

I left and went to the bank again on next day (Saturday at 11:45) with filled up form and all required documents, that lady was not there today so I went to the branch operations manager with a hope that it will be surely completed today. The branch ops manager checked the form and asked to sign on my photo sticked on the form, I signed in front of him with his own marker pen. He checked the form and said that the form is okay, he handed over another form for depositing amount in PPF account and asked me to submit it on Monday with a reason "we do not open a new account on Saturday". (I understand if he can not process the applicaion but it was weird that he could not accept the form too, even though I!!)

I asked my father to submit the form on Monday thinking that everything has been checked by Branch Ops Manager, unfortunately the Branch Ops Manager was not there today so my father went to a new person in charge. Now the new in-charge raised a new query, asked to get signature of two witnesses on the form (I ensured it from the branch ops manager on Saturday that I don't need to get the signature of witnesses as I am already having a savings account with the bank) and to produce originals for the photocopies of the documents(PAN card, voters id card, electricity bill, even though I had attached self attested copies of the documents) for verification. I met my father in the evening hoping that the form would have been submitted but was quite disapointed listening the above story from him.

Again on Tuesday, my father went to the bank with form having signature of our neighbours as witnesses and originals of the documents. Now the same in-charge baabu said that he can not accept the form as the applicant has to submit the form himself and he can not accept the form from anyone else. I asked my father to tell the baabu that I had completed personal verification with the branch ops manager on Saturday when my father called me from bank but baabu had made his mind to stick to his words despite of all requests. I asked my father to let me talk to that baabu but baabu got angry on my father saying very rudely that "I dont have time to speak anybody" (even I heard his words on phone and can draw the baabu's angry face remotely!). My father still went to the Branch Manager to convience him for accepting the form as my personal verification is completed and I already had an account with the bank, but the branch manager also denied him suggesting to submit it by me only. (however he answered very politely).

It looked like, may be the Ego of baabu had a higher preference over a new business or an existing customer of the bank and so the branch manager was not able to accept the form by going against the words of the unprofessional baabu. This is the state of service being provided to existing customers so that you can guess the level for new ones. It is quite obvious to me why the private/international banks are getting so much of success in India, with mercy of such unprofessional behaviour and frustrating level of service by the employees in national banks.

As per the proverb "One rotten egg spoils the whole pudding", "One unprofessional employee in a group spoils the whole organization").

Ref.No. 1. SBI CREDIT CARD - [protected]. (BISWAJIT NAYAK)
2, CARD STATEMENT 02-SEPT-2007 WITH TOTAL OUTSTANDING RS.41,783.17 (PURCHASE & OTHER DEBITS RS.26,537.48 + OPENING BALANCE 16,234.69).
3. LETTER RECEIVED WITH REF.CODE NXD ON DATED September 02, 2007 signed by Ryali Bharadwaj (Payment Assistance Unit as account details Total Outstanding Rs. 41,783.17 .
4. Withdrawn of CARD BY FAX NO[protected] ON 01,Sept,2007 at 12:15 P.M & 10,Sept,2009 12:58 P.M.
5. Article in Times of India SBI Cards under ambit of Information Law.

Dear Sir/Madam.

With above reference, I am very disappointed to inform you that, inspite of making full & fnal payment (one time) before due that with reference to Statement & Letter also withdrawn my services from 1st Sept,2007 without any transacton through Card or Cash.

After many request & reminder to withdraw all services of SBI Card with effect from 1st'Sept,2007 has been unheard & non responsive.

I have been receving mail for Outstanding dues & Phone Call claiming on from SBI Card in recent times[protected] on[protected] at 11:54 A.M) the nature of the call sugest & encourage me to take the matter to legal/regulatory authority.

Anticipate/expect to resolve this issue at the earliset,else i will left with no other option other than bringing into notice of appropriate legal/Statutary authority.


Thanks !
Biswajit.
+[protected]M)

My name is Rajib Ghosh,i forgot my atm pincode.please arrange new pin code no.i am all ready written complain in my baguiati branch.my a/c no is [protected] & debit card no is[protected].My address is C/O Sankar Ghosh,Salua (roypara)P-O-R.gopalpur,PS-Airport,Kol-700136.

Thanking You
Rajib Ghosh
[protected]

I tried to withdraw cash from State Bank ATM situated at NGO Colony, Adambakkam, Chennai and I received 5 fake notes, 3 notes torn and pasted with cello tape, 1 note in maron colour, 1 note has caught fire and torn in the corners of one side. I called up the customer service and they told me to encash at any near by state bank branch. I checked with Chamiers Road Branch and they told me that I need to check with the concerned branch where this ATM is located. The security personnel told that the control of that particular ATM is with Alandur Branch. When I went there and standing on a long queue I had been told that Guindy Branch is the place who is doing the depository works for this particular ATM and I had to check with them. I don;t know as to how many branches of State Bank I need to visit for this 5 fake notes being received from the great State Bank of India ATM counter.

i'v lost my ATM Card on 15 june 2009..i'v lost a big amt in thousands..i'v enquired a lot bt still ddnt get any clue...after a helpful support with police too bank cudnt do anything..they dnt have the camera's data of capture clips within 15 days...they refused to do any other help...plz kindly do favour for the same..

hellow I am rohit i have a saving account in sbi from 2 yrs. I have applied for internet banking before 15 days but it is not activated yet. So pl try to activate it

Dear Sir,

I have recently registered for the onlilne banking, but since the day i have got the kit i am not able to access the internet banking its howing the invalida username and password since first day.
So please help me to resolve the same.
thanks in advnace

Dear Sir/Madam,

I appy for SBI credit Card. After One & half month i receive message we despatch your credit card on 04/Dec/2009 but till date i am not get any credit card from SBI.
On this matter i complain many time to customer but they not solve the problem. After some day one message come to my moble your credir card bill is generated & send to your mail ID. They mention Email ID in Message is not my or its wrong. Again I call & mail to customer care but they promised me on phone but not send any written confirmation. They ready to extended my bill payment date. My issue is only this after receive my credit card i am redy to pay bill. Kindly extended your full support to solve my query.

Regards,
Ronak Shah
[protected]
ronak.[protected]@essar.com

FOR YOUR INFORMATION
From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, January 04, 2010 2:57 PM
To: 'services.[protected]@ge.com'
Cc: 'SBI, Card (GE Capital, consultant)'; 'sbicards.[protected]@ge.com'; 'feedback.gesbi'; 'head.[protected]@ge.com'
Subject: FW: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir / Madam,

Kindly solve below mention matter within two days. Otherwise I am not responsible for any extra charges or any bills. Till I am not get any Card & Bill from your side.

From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Wednesday, December 30, 2009 4:44 PM
To: 'feedback.gesbi'
Subject: RE: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir / Madam,

I received call from [protected] on 30/12/2009 at 4.25 pm . your executive transfer phone to application department but no body pick up phone from application dept & call is automatic ended.

Regards,

From: feedback.gesbi [mailto:feedback.[protected]@ge.com]
Sent: Wednesday, December 30, 2009 2:01 PM
To: Shah, Ronak V.- ESHL MRSS (HAZ)
Subject: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir/ Madam,

Thank you for writing to SBI cards.
This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executives will revert to you through call or e-mail within 5 working days.
In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.

Assuring you of our best services at all times.

Warm Regards,
SBI Cards Team

Now you can manage your account online anywhere-anytime by logging on to our website www.sbicard.com. All you have to do is create your user ID and password to have immediate access to the following features:

• View and Print your Last 3 Months Account Statements
• View your Latest Account Transactions/ 1 Year Payment History/ Current Outstanding/ Payment Due Date
• View Account Status - Available Credit & Cash Limit
• View Reward point list, Locate Payment Drop Box
• Learn of 11 Payment modes for you to choose, as per your convenience
• Book Balance Transfer, Easy Bill Pay registration & Payment, & a lot more.


-----Original Message-----
From: Ronak V.- ESHL MRSS (HAZ) Shah [ronak.[protected]@essar.com]
Sent: Wednesday, Dec 30 2009 1:54PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Subject: not get SBI credit card
Dear Sir/Madam,

I received call from [protected] on 28/12/2009 at 5.12pm. In that discussion your executive promise me that he is ready to give clarification in writing but I am not receive any mail from your side. Kindly extended your full support to solve my problem.

Regards,

From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, December 28, 2009 12:24 PM
To: 'feedback.[protected]@ge.com'
Subject: RE: not get SBI credit card

Dear Sir/Madam,

Till date I am not getting my SBI credit card & you send message on mobile

“ your e-statement Dt 23-DEC-09 has been sent on your E-mail Id [protected]@essar.com. Total amt due of Rs 275.75 or Min Amt of Rs 225.75 is payable by 12-Jan-10-SBi card.”

First of I have not any credit card So how can I pay any amount to you. Please cleared this matter by today.

You mention Email Id is not correct or not my mail Id.

Kindly take necessary action other wise I go to Consumer Court or respective authority.

Regards,


From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, December 28, 2009 10:34 AM
To: 'feedback.[protected]@ge.com'
Subject: RE: not get SBI credit card

Dear Sir/Madam,

Please inform me the SBI credit card status. I am not get it till date. Kindly extended your full support to solve my query.

Regards,


From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Friday, December 18, 2009 11:27 AM
To: 'feedback.[protected]@ge.com'
Subject: not get SBI credit card

Dear Sir/Madam,

Please inform me the SBI credit card status. I apply for this last month but not get it till date.
Detail for your action as below

Card Holder Name :- Ronak Vijaybhai Shah

Application Number :[protected]

Mobile :- [protected]

Post ref No :- [protected]

Please confirm that nobody is use my credit card. Reply as soon as possible.

Regards,

Ronak Shah

Dear sir,
I am requesting for expediting the arrears of pension from SBI Koyambdu branch.Letter sent to SBI koyambedi is enclosed please.
Kindly help.
Thanks and regards
S.Jayaraman


From: [protected]@hotmail.com
To: sbi.[protected]@sbi.co.in
CC: sbi.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in
Subject: Revised Pension for s.jayaraman pension SB a/c no:[protected]
Date: Mon, 14 Dec 2009 10:49:36 +0000

Dear sir,
I am enclosing copy of PPO no:F/PEN/1331/[protected] dt 10/11/2009 recd by me from RDSO LUCKNOW Northern railway with revised pension details wef[protected].

I am drawing pension SBI koyambedu at present(revised SB a/c no: [protected]-old SB a/c no:[protected])

Kindly arrange to pay the arrears of pension and request details by email.The letter is addressed to asbi / nandanam branch pension office Anna salai chennai.

Request confirmation of receipt of the letter.

Thanks and Regards
Jayaraman.s

contact nos.[protected]
mobile [protected]

Hello Sir,

I having the saving account with SBI –electronics city.



ACC.No:[protected]

Name: Periysamy Muthusamy



On 10th of August 2009, there was one ATM withdraw done at Paramakudi for Rs 1500/- But it was deducted the Twice (1500+1500). Please find the Narration detais in the netbanking





ATM WDL
[protected] 4630 S1AN00075601

ATM WDL
[protected] 3100 S1AN00075602



Since there is only one transaction was done.
TXN no: 3100

ATM WDL
[protected] 3100 S1AN00075602



This was only one transaction which has happened in 10th of August.
Regarding this i have send so many mails to sbi.[protected]@sbi.co.in. But there is not a even single reply i got. i was frustrated and raised Complaint and tickets number is CC[protected]. But unfortunately there is no reply/action the same.
Finally in the month of october i went to the bank personelly i met the manager and complained about the same thing. He told that he had sent the details to Paramakudi SBI bank and he would be updating the same to me . But I didn't get my money back or any valid reason for the same.

I am tried of calling SBI now. could you help me to get my money back.




Regards,

Periyasamy

Dear sir;

I m managing my a/c no. [protected] of sbi branch industrial state bank, gwalior last 11 years. I had used my atm card no[protected] on 7.12.2008 and withdrawn 15000/- from ICICI ATM MACHINE ONLY ONE TIME. But after checking my balence i found the atm machine debitted the amount of 15000/- two times.I logged my complaint in my a/c branch. I went to branch and discuss this transcation and give the written complaint application to chief manager of the branch.I discussed this complaint to the manager at least 15 times in one year period but till now there is no solution.
Infact i checked the my account detail i found the TXN NO 2128 is same for both withdrawl. In atm transcation if the TXN NO 2128 can not be same both the transcation . It shows that machine debitted 15000/- two times wrongly.Inspite of that i am not getting my money.
I m giving the complete txn detail below.

a/c no [protected]
date of txn 07.12.2008
time 11:49
atm id S1CW4863, ATM BANK NAME : ICICI
place ISBL INDRAPURAM
TXN NO 2128
Withdrawl amt 15000/-

Pl look into this complaint and give the right decision.


FROM


KAPIL GUPTA
H-608,SUPERTECH ICON,
NYAY KHAND-1,
GHAZIABAD
[protected]

i ravindernath singh a/c no.[protected] SBI ntpc korba west chhattisgarh,since13 july use icici atm use for with drawal Rs.10500 BUT FIRST TIME TRASICTION IS FAILED THEN I have try again but amt shuled be deducted both time then i will complain inbrach at atime & 2nd time at 19 sept 09 but they have not give any reply of such complain so please help me &refund my amt. m

thanks R.N.Singh
Mb. no. [protected]

----- Original Message -----
From: Manoj Singh
To: helpline.[protected]@sbi.co.in ; [protected]@sbi.co.in
Sent: Sunday, November 08, 2009 9:09 AM
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.





[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in; [protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 9 Oct 2009 06:39:47 +0000


Dear sir,

Why you donot reply to my below given mail pointwise? We are unsing SBI ATM since last 4-5 year and we have given complain first time. We have approached you only as Branch office is not responding properly. than What is meaning to contacting Branch office.

Now, we are awaiting your favourable response.

Thanks and regards,

Manoj Kumar Singh


[protected][protected][protected][protected]
From: helpline.[protected]@sbi.co.in
To: [protected]@hotmail.com
Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 9 Oct 2009 11:43:22 +0530


Dear Sir ,

We reiterate that the mentioned transaction is successful .

We have already attached documents which establishes the transaction to be successful.
Please approach the branch for more information.

Regards,
SBI Helpline
LHO,Patna
----- Original Message -----
From: Manoj Singh
To: helpline.[protected]@sbi.co.in ; [protected]@sbi.co.in
Sent: Thursday, October 08, 2009 2:32 PM
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.


REMINDER-1


I HAVE NOT RECEIVED ANY CONCRETE REPLY EVEN AFTER MORE THAN ONE MONTH FROM THE COUNTER REPLY .

PLEASE REPLY IMMEDIATELY AND EXPEDITE AS EARLY AS POSSIBLE.

THANKS AND REGARDS,

MANOJ KUMAR SINGH






[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in
CC: [protected]@sbi.co.in
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Mon, 24 Aug 2009 13:54:58 +0000

Dear sir,
I acknowledge the receipt of your mail and noted the remarks given by you. Please refer my mail wherein I have specifically mentioned the details of the transaction. The ATM card was used by my father who is using ATM Card since last 3 year and he does need anybody assistant to assist hi. I have mentioned very clearly in my mail tha my parent used the ATM cum Debit card on 01.07.2009 at Bada Chowk, Giridih SBI ATM and punched PIN with withdrawal amount Rs. 1,000.00 to draw. After putting the withdrawal amount, SBI ATM was showing link failure. They pressed clear and cancel to cancel the transaction. Hence, they left the ATM counter without withdrawing the amount. Same day, they visited another counter to withdraw the amount and found that Rs. 20,000.00 debited to their account. One person entered alongwith the security guard and presuming that the person entered alongwith security guard is of Bank, hence not objected. I have repeatedely objecteing that the person shown in the video may have drawn the money who has no relation with us for this transaction.

I am unable to understand the following:
1. How a person can withdraw after link failure?
2. How such a amount can be debited from account without asking the card entry as two times amount required was not collected.
3. How two persons can be allowed at a time?

You are once again requested to kindly investigate in details and find out the actual facts. Also, please arrange to re-imburse Rs. 20,000.00 immediately. Please note that similar incident has reported on the same ATM which may please be noted.

Awaiting your favourable response.

Thanks and regards,

Manoj Kumar Singh


[protected][protected][protected][protected]
From: helpline.[protected]@sbi.co.in
To: [protected]@hotmail.com
CC: sbi.[protected]@sbi.co.in
Subject: Fw: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 21 Aug 2009 13:58:37 +0530


Dear Sir,

The mentioned transaction is successful as per the ATM record .The copy of JP log is enclosed with this mail.

In such circumstances the complaint is not tenable.

Regards,
SBI Helpline
LHO,Patna

----- Original Message -----
From: CM, SBI, Giridih
To: helpline
Sent: Thursday, August 20, 2009 7:31 PM
Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.


Dear sir,

Pl refer to our earlier reply dated 08.08.2009.

We have checked the captioned disputed txn. of Rs. 20000/-. The txn was a successful txn by tx. no.3502 on 01/07/2009 with response code 000 meaning successful transaction. We also confirm that no excess cash was found in ATM on that date. We are enclosing scanned copy of the J P Log for your verification.
The customer smt. rukmini devi has already been informed about the txn being successful. However, as per the photo clips available at the ATM, we also have to inform you that the card was being operated by her husband and some third person has also been seen during the course of txn trying to guide him.

Yours faithfully
Chief Manager
----- Original Message -----
From: helpline
Sent: Thursday, August 20, 2009 4:05 PM
Subject: Fw: Amount debited Rs. 20,000.00 after Link showing link failure.


Dear Sir,

Please look into the matter.

Thanks & Regards,
SBI Helpline
LHO,Patna

----- Original Message -----
From: [protected]@sbi.co.in
To: helpline.[protected]@sbi.co.in
Sent: Monday, August 17, 2009 4:28 PM
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.




-----Forwarded by MY SBI LHO BHOPAL -LHOBHO/LHO/SBI/SBG on 08/17/2009 04:27PM -----
To: <helpline.[protected]@sbi.co.in>
From: Manoj Singh <[protected]@hotmail.com>
Date: 08/16/2009 03:07AM
cc: <[protected]@sbi.co.in>
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.



Reminder-2



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Fri, 31 Jul 2009 09:56:10 +0000


Reminder-1



[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: helpline.[protected]@sbi.co.in
Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Thu, 23 Jul 2009 09:53:14 +0000


Dear sir,

Please do the needful.

Thanks and regards,

Manoj Kumar Singh



[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Wed, 22 Jul 2009 09:28:10 +0000

Dear sir,

Further to our correpomdence, please find attached herewith scan copy of complain lodged to SBI Branch Office and instruction of RBI.


Thanks and regards,

Manoj Kumar Singh




[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@sbi.co.in
Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
Date: Mon, 20 Jul 2009 13:53:10 +0000
I have given complain to SBI, but not getting any positive respnse them. I am giving below our series of correspence with SBI as under:

Dear sir,

Thank you very much for your mail confirming the receipt of my below given mail.

Sir, we shall be awaiting your fabouable responce at the earliest. But, I am unable to understand the following:
1. How a person can withdraw after link failure?
2. How such a amount can be debited from account without asking the card entry as two times amount required was not collected,
You are requested to kindly do the needful and oblige.

Also, please let us know whether I should complain at another address.

Thanks and regards,

Manoj Kumar Singh




[protected][protected][protected][protected]


Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.
From: [protected]@sbi.co.in
To: [protected]@hotmail.com
Date: Mon, 20 Jul 2009 14:33:46 +0530




OLBC /792
Date:20.07.2009
We acknowledge receipt of your mail.
We have taken up the matter with the concerned branch and asked them to take necessary action in this regard.
The inconvenience caused is deeply regretted.
OLBC
SBO LHO BHOPAL


-----Manoj Singh wrote: -----
To: <[protected]@sbi.co.in>
From: Manoj Singh <[protected]@hotmail.com>
Date: 07/18/2009 02:30PM
Subject: Amount debited Rs. 20,000.00 after Link showing link failure.




To,

The Incharge

Customer Services

State Bank of India



Subject: Amount debited Rs. 20,000.00 after Link showing link failure.

Reference: State Bank of India ATM cum Debit Card no.[protected] and A/c No. [protected].


Dear sir,

With reference to above, I would like to bring to your kind notice that the above card is of my mother Smt. Rukmani Devi who is basically resident of Giridih, Jharkhand state, India . My parent used the ATM cum Debit card on 01.07.2009 at Bada Chowk, Giridih SBI ATM and punched PIN with withdrawal amount Rs. 1,000.00 to draw. After putting the withdrawal amount, SBI ATM was showing link failure. They pressed clear and cancel to cancel the transaction. Hence, they left the ATM counter without withdrawing the amount. Same day, they visited another counter to withdraw the amount and found that Rs. 20,000.00 debited to their account.



After one day Immediately a coplain was lodged to the Branch Manager, SBI, Giridih who had enquired and seen the video of the same. All the above information received by me over phone.



You are requested to kindly enquire the same and arrnge to re-imburse the amount Rs. 20,000.00 at the earliest without any delay.



Your early action shall be highly appreciable.



Manoj Kumar Singh

Mobile No. [protected](M)

174, Preconco Colony,

Classic Enclave,

Flat No. 201,

Near Annapurna Mandir,

Indore(M.P.)-452 009.



My Parent address:

Shri Jit Narayan Singh/Smt. Rukmani Devi

Mobile No. [protected], Phone:[protected]

B. B. Cottage Road

New Barganda

Giridih-815301, Jharkhand

Dear sir,
After reminding U several times, no action is being taken from your side.The Branch Manager(JAJPUR ROAD, ORISSA) is also not taking seriously to my case.My complain was as below
I had applied for two cheque books in my Branch.But as of today I have received only one cheque book from the Branch due to wrong postal address forwarded by bank personnel to U.After that I had get it corrected in the Branch.But I have not yet received the 2nd cheque book.The other thing is that, U have not yet get confirmed me regarding the deduction of Rs125.00 against that cheque books.
So I request U to please take necessary action for above case.

Thanking you,
Biswamber Sahoo
A/C No. [protected]
Branch-Jajpur Road
Orissa
Mob: [protected]

Hi
I am one of the housing loan consumer of state bank of India Solapur. My account is prompt. I am depositing emi's promply in bank. However while my requisition of Interest Certificate and Account statement bank loan officer did not given me telling by my account is under NP status. while asking due amount there various computers shows various balance. I shown my receipts and my cheque passed for emis other Bank's statement to them. Then also the are unable to give me.
Also they are lost my blank PDC cheque book so I am unable to handover them PDC cheque.
Please kindly be noted for awareness.

Dear Sir,
Sub : Non-drawal of pension arrears-case of post-2006 retiree. Reminder submitted.

I retired from railway service on superannuation on[protected] and my pension payment is authorized by FA&CAO/S.C.Rly./ Secunderabad to be paid at SBI/Guntakal(000957) to SB.A/c No.[protected] through Link Branch of SBI, Main Branch/Anantapur vide PPO No.[protected] dated[protected], fixing my monthly pension at Rs 8157/- w.e.f. june, 2008. The bank started crediting my monthly pension as such w.e.f. June, 2008. But due to revision in pay scales of Central Govt. employees w.e.f.[protected], my basic pension is revised w.e.f.June, 2008 as per the revised PPO of even No. dated[protected] which was circulated to the concerned bank branches for authorizing them to effect the revision and to pay the arrears thereof as detailed below:
Revised Basic Pension : Rs 12015 (as against Rs 7529/-) w.e.f[protected] Residual Pension( 12015-Commutation-1 Rs 3011) : Rs 9004 w.e.f.[protected] to [protected].
Residual Pension( 9004-Commutation-2 Rs 1795) : Rs 7209 from[protected] onwards.
The dearness relief is payable on revised Basic pension / Family pension at 12% w.e.f.[protected] & 16% w.e.f.[protected] and further D.Rs as admissible from time to time.
As such an amount of Rs 26,578/- as pensionary arrears is to be paid. I requested the bank to pay the arrears accrued due to P.C. revision, vide my letter no. Nil dated[protected]. I am once again submitting my request to credit the balance arrears to my SB A/C No. [protected] With S.B.I./Main Branch, Guntakal of Anantapur District. Early redressal is requested.
Thanking you, sir.
Yours faithfully,
S.Rajasekhar, H.No. 30-268/81/101, Sailaja Arcade,
Santhoshimanagar colony, Old Safilguda, Neredmet, Secunderabad-500056

Dated: 01/01/2010

I have taken lot of efforts to get all the documents for the Home loan from SBI and submitted the same in the month of sept,2009.

After few days when is started inquiring about the home loan, the officer at Bandra(East) was saying that the loan may be in the process stage.

After few days, when i again contacted , he said that your home loan document is non-traceable and you may have to submit a new set of documents.

Now i am asked to go to the SBi,BKC to check with 1 Mr.Sharma for the same.

At present , i dont how to approach the case

Dear Sir,

This is regarding the Fraudulent ATM withdrawals. Somebody has withdrawn Rs. 40,000 from my SB account without using my Original ATM card, as the Card is available with me till today. It has neither been misplaced nor stolen. I dont know how somebody has withdrawn my money? I have a photograph of the person who has done this theft.

Kindly help me advising an action plan that needs to be taken in such a case.

Thanks and Regards
Nidhi Arora