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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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R
Rajib Ghosh
from Kolkata, West Bengal
Jan 5, 2010
Resolved
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My name is Rajib Ghosh,i forgot my atm pincode.please arrange new pin code no.i am all ready written complain in my baguiati branch.my a/c no is [protected] & debit card no is[protected].My address is C/O Sankar Ghosh,Salua (roypara)P-O-R.gopalpur,PS-Airport,Kol-700136.

Thanking You
Rajib Ghosh
[protected]
Aug 14, 2020
Complaint marked as Resolved 
for new atm pin code:


My name is Shambhu Prasad Moharana, i forgot my atm pincode.please arrange new pin code no.i am all ready complain in my Nayagarh branch.my a/c no is [protected] & debit card no is[protected].My address is AT/PO-Itamati, kansarisahi, DIST-Nayagarh-752068

Thanking You
Shambhu prasad moharana
[protected]@rediffmail.com
[protected]/252419
Mob-[protected]
My name is Abdul Quadir . What is my atm pin code
?. my accouint no. is[protected] and my cash plus card no. is[protected]. my addrerss is vill + post karon Ballia Uttar Pardesh.




Thanking you
Abdul Quadir
abdul85.[protected]@gmail.com
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    V
    Vijayalakshmi
    from Ernakulam, Kerala
    Jan 5, 2010
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    I tried to withdraw cash from State Bank ATM situated at NGO Colony, Adambakkam, Chennai and I received 5 fake notes, 3 notes torn and pasted with cello tape, 1 note in maron colour, 1 note has caught fire and torn in the corners of one side. I called up the customer service and they told me to encash at any near by state bank branch. I checked with Chamiers Road Branch and they told me that I need to check with the concerned branch where this ATM is located. The security personnel told that the control of that particular ATM is with Alandur Branch. When I went there and standing on a long queue I had been told that Guindy Branch is the place who is doing the depository works for this particular ATM and I had to check with them. I don;t know as to how many branches of State Bank I need to visit for this 5 fake notes being received from the great State Bank of India ATM counter.
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      G
      geeta negi
      from Chennai, Tamil Nadu
      Jan 4, 2010
      Resolved
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      i'v lost my ATM Card on 15 june 2009..i'v lost a big amt in thousands..i'v enquired a lot bt still ddnt get any clue...after a helpful support with police too bank cudnt do anything..they dnt have the camera's data of capture clips within 15 days...they refused to do any other help...plz kindly do favour for the same..
      Aug 14, 2020
      Complaint marked as Resolved 
      sir
      i m n account holder of sbi and my account no, is [protected] ( main branch kishanganj bihar) my card is not working . i had used it on 11 jan 2010 but after that it is not working, sir the major problem is that now i presently living at purnea and not able to go to the branch of kishanganj. is it possible that i contact any branch of purnea (purnia) bihar for issuing another ATM against my old one.
      gud mng,

      respected sir,

      myself varinder saini, i am account holder of the reputated bank SBI chandigarh. branch sector-22d. my account number is [protected]-1, i card has been misplace so, kindly block my atm card. as soon as possible.

      Regards
      varinder saini
      ma atm card is lost today on 8/1/2011 ma account no is [protected] pls block ma card i tried calling all helpline no but therewas no response i even went to the sbi bank near ma house but there was no co-operation shown i offical told me top cal n the help line no he dint even ask ma name or took a complain i was pretty much supried wit such behavior he even asked me tat did in read the manual of the card, i was is such a panic tat instead of helping me out the offical is telin me to read the manual its a disgrace to have a account in sbi i really feel so bad for tis even after goin over there no one gave me a solution instead he told me cal n the helpline no pls contact me if any one can help me out am pretty disturbed an tensed about ma card tis is ma no [protected]/[protected] ma name is COLLIN MATHIAS I am an engineeering student am studin as well as workin its so difficult to handel these things...!

      Thanking u
      Urs Faithfully
      Collin Mathias
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        R
        Rohit Panditrao Chavan
        from Pune, Maharashtra
        Jan 4, 2010
        Resolved
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        Resolved

        hellow I am rohit i have a saving account in sbi from 2 yrs. I have applied for internet banking before 15 days but it is not activated yet. So pl try to activate it
        Aug 14, 2020
        Complaint marked as Resolved 

        state bank of india internet banking — stappage of int. banking facility

        M/s SBI,
        DEAR SIR,
        I HAVE APPLIED FOR CANCELLATION OF MY INTERNET BANKING FACILITY TO MY LOCAL BRANCH(RANCHI MAIN ,CODE 167)BECAUSE I HEARD THAT IT MAY CREATE TROUBLE IN FUTURE.FROM LOCAL OFFICE I HAVE GATHERED THAT THEY HAVE FORWARDED THE SAME TO YOU FOR NECESSARY ACTION.BUT THE FACILITY IS STILL EXISTING.KINDLY CANCEL IT IMMEDIATELY.
        TK MUKHERJEE
        A/C NO [protected]
        [protected]
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          L
          Laxmibai N Devadhar
          from Bengaluru, Karnataka
          Jan 4, 2010
          Resolved
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          Resolved

          Dear Sir,

          I have recently registered for the onlilne banking, but since the day i have got the kit i am not able to access the internet banking its howing the invalida username and password since first day.
          So please help me to resolve the same.
          thanks in advnace
          Aug 14, 2020
          Complaint marked as Resolved 
          we all know that all sbi branches offers net banking facilities.so, i applied for it to my branch manager of bagnan branch(10427). He refused me offering this service. He claims he dont know about it. i hopelessly come back from there. what a foolish stuff they are i can not understand.
          how to get login name & password from bank
          I AM ALSO FACING THE SAME PROBLEM .SOMEBODY CAN HELP US PLS.
          A. DAS
          KOLKATA
          not working my id and passwords
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            R
            RONAK SHAH
            from Mumbai, Maharashtra
            Jan 4, 2010
            Resolved
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            Dear Sir/Madam,

            I appy for SBI credit Card. After One & half month i receive message we despatch your credit card on 04/Dec/2009 but till date i am not get any credit card from SBI.
            On this matter i complain many time to customer but they not solve the problem. After some day one message come to my moble your credir card bill is generated & send to your mail ID. They mention Email ID in Message is not my or its wrong. Again I call & mail to customer care but they promised me on phone but not send any written confirmation. They ready to extended my bill payment date. My issue is only this after receive my credit card i am redy to pay bill. Kindly extended your full support to solve my query.

            Regards,
            Ronak Shah
            [protected]
            ronak.[protected]@essar.com

            FOR YOUR INFORMATION
            From: Shah, Ronak V.- ESHL MRSS (HAZ)
            Sent: Monday, January 04, 2010 2:57 PM
            To: 'services.[protected]@ge.com'
            Cc: 'SBI, Card (GE Capital, consultant)'; 'sbicards.[protected]@ge.com'; 'feedback.gesbi'; 'head.[protected]@ge.com'
            Subject: FW: <AUTO> 'CaseID=[protected]' not get SBI credit card

            Dear Sir / Madam,

            Kindly solve below mention matter within two days. Otherwise I am not responsible for any extra charges or any bills. Till I am not get any Card & Bill from your side.

            From: Shah, Ronak V.- ESHL MRSS (HAZ)
            Sent: Wednesday, December 30, 2009 4:44 PM
            To: 'feedback.gesbi'
            Subject: RE: <AUTO> 'CaseID=[protected]' not get SBI credit card

            Dear Sir / Madam,

            I received call from [protected] on 30/12/2009 at 4.25 pm . your executive transfer phone to application department but no body pick up phone from application dept & call is automatic ended.

            Regards,

            From: feedback.gesbi [mailto:feedback.[protected]@ge.com]
            Sent: Wednesday, December 30, 2009 2:01 PM
            To: Shah, Ronak V.- ESHL MRSS (HAZ)
            Subject: <AUTO> 'CaseID=[protected]' not get SBI credit card

            Dear Sir/ Madam,

            Thank you for writing to SBI cards.
            This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executives will revert to you through call or e-mail within 5 working days.
            In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
            We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.

            Assuring you of our best services at all times.

            Warm Regards,
            SBI Cards Team

            Now you can manage your account online anywhere-anytime by logging on to our website www.sbicard.com. All you have to do is create your user ID and password to have immediate access to the following features:

            • View and Print your Last 3 Months Account Statements
            • View your Latest Account Transactions/ 1 Year Payment History/ Current Outstanding/ Payment Due Date
            • View Account Status - Available Credit & Cash Limit
            • View Reward point list, Locate Payment Drop Box
            • Learn of 11 Payment modes for you to choose, as per your convenience
            • Book Balance Transfer, Easy Bill Pay registration & Payment, & a lot more.


            -----Original Message-----
            From: Ronak V.- ESHL MRSS (HAZ) Shah [ronak.[protected]@essar.com]
            Sent: Wednesday, Dec 30 2009 1:54PM
            To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
            Subject: not get SBI credit card
            Dear Sir/Madam,

            I received call from [protected] on 28/12/2009 at 5.12pm. In that discussion your executive promise me that he is ready to give clarification in writing but I am not receive any mail from your side. Kindly extended your full support to solve my problem.

            Regards,

            From: Shah, Ronak V.- ESHL MRSS (HAZ)
            Sent: Monday, December 28, 2009 12:24 PM
            To: 'feedback.[protected]@ge.com'
            Subject: RE: not get SBI credit card

            Dear Sir/Madam,

            Till date I am not getting my SBI credit card & you send message on mobile

            “ your e-statement Dt 23-DEC-09 has been sent on your E-mail Id [protected]@essar.com. Total amt due of Rs 275.75 or Min Amt of Rs 225.75 is payable by 12-Jan-10-SBi card.”

            First of I have not any credit card So how can I pay any amount to you. Please cleared this matter by today.

            You mention Email Id is not correct or not my mail Id.

            Kindly take necessary action other wise I go to Consumer Court or respective authority.

            Regards,


            From: Shah, Ronak V.- ESHL MRSS (HAZ)
            Sent: Monday, December 28, 2009 10:34 AM
            To: 'feedback.[protected]@ge.com'
            Subject: RE: not get SBI credit card

            Dear Sir/Madam,

            Please inform me the SBI credit card status. I am not get it till date. Kindly extended your full support to solve my query.

            Regards,


            From: Shah, Ronak V.- ESHL MRSS (HAZ)
            Sent: Friday, December 18, 2009 11:27 AM
            To: 'feedback.[protected]@ge.com'
            Subject: not get SBI credit card

            Dear Sir/Madam,

            Please inform me the SBI credit card status. I apply for this last month but not get it till date.
            Detail for your action as below

            Card Holder Name :- Ronak Vijaybhai Shah

            Application Number :[protected]

            Mobile :- [protected]

            Post ref No :- [protected]

            Please confirm that nobody is use my credit card. Reply as soon as possible.

            Regards,

            Ronak Shah
            Aug 14, 2020
            Complaint marked as Resolved 
            Sir,
            I have requested so many times(more than 20 times) on the customer care number to change my mobile number. But, in the last the respond is that "we can not change your number due to technical problems". Please change my mobile number and address immediately. last digit of my credit cards are 1705 and change the mobile No. [protected] instead of [protected].
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              S
              S.Jayaraman
              from Kizhake Chalakudi, Kerala
              Jan 4, 2010
              Resolved
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              Resolved

              Dear sir,
              I am requesting for expediting the arrears of pension from SBI Koyambdu branch.Letter sent to SBI koyambedi is enclosed please.
              Kindly help.
              Thanks and regards
              S.Jayaraman


              From: [protected]@hotmail.com
              To: sbi.[protected]@sbi.co.in
              CC: sbi.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in
              Subject: Revised Pension for s.jayaraman pension SB a/c no:[protected]
              Date: Mon, 14 Dec 2009 10:49:36 +0000

              Dear sir,
              I am enclosing copy of PPO no:F/PEN/1331/[protected] dt 10/11/2009 recd by me from RDSO LUCKNOW Northern railway with revised pension details wef[protected].

              I am drawing pension SBI koyambedu at present(revised SB a/c no: [protected]-old SB a/c no:[protected])

              Kindly arrange to pay the arrears of pension and request details by email.The letter is addressed to asbi / nandanam branch pension office Anna salai chennai.

              Request confirmation of receipt of the letter.

              Thanks and Regards
              Jayaraman.s

              contact nos.[protected]
              mobile [protected]
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
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                P
                Periyasamy muthusamy
                from Bengaluru, Karnataka
                Jan 4, 2010
                Resolved
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                Resolved

                Hello Sir,

                I having the saving account with SBI –electronics city.



                ACC.No:[protected]

                Name: Periysamy Muthusamy



                On 10th of August 2009, there was one ATM withdraw done at Paramakudi for Rs 1500/- But it was deducted the Twice (1500+1500). Please find the Narration detais in the netbanking





                ATM WDL
                [protected] 4630 S1AN00075601

                ATM WDL
                [protected] 3100 S1AN00075602



                Since there is only one transaction was done.
                TXN no: 3100

                ATM WDL
                [protected] 3100 S1AN00075602



                This was only one transaction which has happened in 10th of August.
                Regarding this i have send so many mails to sbi.[protected]@sbi.co.in. But there is not a even single reply i got. i was frustrated and raised Complaint and tickets number is CC[protected]. But unfortunately there is no reply/action the same.
                Finally in the month of october i went to the bank personelly i met the manager and complained about the same thing. He told that he had sent the details to Paramakudi SBI bank and he would be updating the same to me . But I didn't get my money back or any valid reason for the same.

                I am tried of calling SBI now. could you help me to get my money back.




                Regards,

                Periyasamy
                Aug 14, 2020
                Complaint marked as Resolved 

                SBI Bank Bangalore — Lost SBI ATM Card, Please block it

                Hello Sir,

                I have lost my ATM card.
                My Account number [protected].
                Could you please block it.
                My pin number is 9457.

                Regards,
                Sumit Raj Dali
                hi im ur company a/c holder [protected].
                ur one is bad branch in recievcing transactions.i will never mind .pl cal to listen my comment.

                [protected]
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                  K
                  KAPIL GUPTA
                  from Kolkata, West Bengal
                  Jan 3, 2010
                  Resolved
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                  Dear sir;

                  I m managing my a/c no. [protected] of sbi branch industrial state bank, gwalior last 11 years. I had used my atm card no[protected] on 7.12.2008 and withdrawn 15000/- from ICICI ATM MACHINE ONLY ONE TIME. But after checking my balence i found the atm machine debitted the amount of 15000/- two times.I logged my complaint in my a/c branch. I went to branch and discuss this transcation and give the written complaint application to chief manager of the branch.I discussed this complaint to the manager at least 15 times in one year period but till now there is no solution.
                  Infact i checked the my account detail i found the TXN NO 2128 is same for both withdrawl. In atm transcation if the TXN NO 2128 can not be same both the transcation . It shows that machine debitted 15000/- two times wrongly.Inspite of that i am not getting my money.
                  I m giving the complete txn detail below.

                  a/c no [protected]
                  date of txn 07.12.2008
                  time 11:49
                  atm id S1CW4863, ATM BANK NAME : ICICI
                  place ISBL INDRAPURAM
                  TXN NO 2128
                  Withdrawl amt 15000/-

                  Pl look into this complaint and give the right decision.


                  FROM


                  KAPIL GUPTA
                  H-608,SUPERTECH ICON,
                  NYAY KHAND-1,
                  GHAZIABAD
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  If you have a complaint regarding Faulty ATM and your complaint is not resolved, I would recommend you to do the following steps

                  1. Write letters to your bank. Keep a copy.
                  2. Contact their customer care., keep all records of communication.
                  3. If no satisfactory reply, approach RBI Banking Ombudsman in your state. It is available online too : https://secweb.rbi.org.in/BO/compltindex.htm
                  SBI never take prompt action, rather the officer/ staff are not aware about the exact course of action. Being PSU banking sector the working/ response of staff is very poor inspite being core banking system the staff always scare to work on dedicately.
                  Improvement of work style is solicited.
                  Myself Subhadarshini Moahapatra, mail-id [protected]@gmail.com, mobile no.- [protected] draw your kind attention that an amount of Rs.15, 000/- is withdrawn from my Savings bank a/c no. [protected] on 04.10.11.
                  Pl look into this matter.
                  Dear sirs,
                  I had open an new account in your sola road Ahmedabad branch, At about 1:00 pm i had feed 1000 rs by cash but it not taken in account, i get starter pack i gone to bank branch Atm at about 4:30 and use change password its change, after changing i test new password i had try to withdraw 100 rs until actual its "0" balance account but its show insuficient fund, in place of in activated account after two day i had taken passbook when i had check it ATM unsuuficient fund panalty Rs17 is deducted, No one atm can gives unsfficicent deduction because its personnel withdraw not third party transfer or check bounce, so kindly reverse above mention Black entry from my account

                  Dear sirs Atm never gives Unsufficient fund Panlty so donot give to me or nother if required please repair and update your system

                  My account nuber is : [protected] account holders name : Sanjivkumar Bhagvatprasad Parikh
                  Branch code : 11769
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                    R
                    ravinder nath singh
                    from Bengaluru, Karnataka
                    Jan 3, 2010
                    Resolved
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                    Resolved

                    i ravindernath singh a/c no.[protected] SBI ntpc korba west chhattisgarh,since13 july use icici atm use for with drawal Rs.10500 BUT FIRST TIME TRASICTION IS FAILED THEN I have try again but amt shuled be deducted both time then i will complain inbrach at atime & 2nd time at 19 sept 09 but they have not give any reply of such complain so please help me &refund my amt. m

                    thanks R.N.Singh
                    Mb. no. [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      M
                      MANOJ KUMAR SINGH
                      from Mumbai, Maharashtra
                      Jan 3, 2010
                      Resolved
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                      Resolved

                      ----- Original Message -----
                      From: Manoj Singh
                      To: helpline.[protected]@sbi.co.in ; [protected]@sbi.co.in
                      Sent: Sunday, November 08, 2009 9:09 AM
                      Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.





                      [protected][protected][protected][protected]
                      From: [protected]@hotmail.com
                      To: helpline.[protected]@sbi.co.in; [protected]@sbi.co.in
                      Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Fri, 9 Oct 2009 06:39:47 +0000


                      Dear sir,

                      Why you donot reply to my below given mail pointwise? We are unsing SBI ATM since last 4-5 year and we have given complain first time. We have approached you only as Branch office is not responding properly. than What is meaning to contacting Branch office.

                      Now, we are awaiting your favourable response.

                      Thanks and regards,

                      Manoj Kumar Singh


                      [protected][protected][protected][protected]
                      From: helpline.[protected]@sbi.co.in
                      To: [protected]@hotmail.com
                      Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Fri, 9 Oct 2009 11:43:22 +0530


                      Dear Sir ,

                      We reiterate that the mentioned transaction is successful .

                      We have already attached documents which establishes the transaction to be successful.
                      Please approach the branch for more information.

                      Regards,
                      SBI Helpline
                      LHO,Patna
                      ----- Original Message -----
                      From: Manoj Singh
                      To: helpline.[protected]@sbi.co.in ; [protected]@sbi.co.in
                      Sent: Thursday, October 08, 2009 2:32 PM
                      Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.


                      REMINDER-1


                      I HAVE NOT RECEIVED ANY CONCRETE REPLY EVEN AFTER MORE THAN ONE MONTH FROM THE COUNTER REPLY .

                      PLEASE REPLY IMMEDIATELY AND EXPEDITE AS EARLY AS POSSIBLE.

                      THANKS AND REGARDS,

                      MANOJ KUMAR SINGH






                      [protected][protected][protected][protected]
                      From: [protected]@hotmail.com
                      To: helpline.[protected]@sbi.co.in
                      CC: [protected]@sbi.co.in
                      Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Mon, 24 Aug 2009 13:54:58 +0000

                      Dear sir,
                      I acknowledge the receipt of your mail and noted the remarks given by you. Please refer my mail wherein I have specifically mentioned the details of the transaction. The ATM card was used by my father who is using ATM Card since last 3 year and he does need anybody assistant to assist hi. I have mentioned very clearly in my mail tha my parent used the ATM cum Debit card on 01.07.2009 at Bada Chowk, Giridih SBI ATM and punched PIN with withdrawal amount Rs. 1,000.00 to draw. After putting the withdrawal amount, SBI ATM was showing link failure. They pressed clear and cancel to cancel the transaction. Hence, they left the ATM counter without withdrawing the amount. Same day, they visited another counter to withdraw the amount and found that Rs. 20,000.00 debited to their account. One person entered alongwith the security guard and presuming that the person entered alongwith security guard is of Bank, hence not objected. I have repeatedely objecteing that the person shown in the video may have drawn the money who has no relation with us for this transaction.

                      I am unable to understand the following:
                      1. How a person can withdraw after link failure?
                      2. How such a amount can be debited from account without asking the card entry as two times amount required was not collected.
                      3. How two persons can be allowed at a time?

                      You are once again requested to kindly investigate in details and find out the actual facts. Also, please arrange to re-imburse Rs. 20,000.00 immediately. Please note that similar incident has reported on the same ATM which may please be noted.

                      Awaiting your favourable response.

                      Thanks and regards,

                      Manoj Kumar Singh


                      [protected][protected][protected][protected]
                      From: helpline.[protected]@sbi.co.in
                      To: [protected]@hotmail.com
                      CC: sbi.[protected]@sbi.co.in
                      Subject: Fw: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Fri, 21 Aug 2009 13:58:37 +0530


                      Dear Sir,

                      The mentioned transaction is successful as per the ATM record .The copy of JP log is enclosed with this mail.

                      In such circumstances the complaint is not tenable.

                      Regards,
                      SBI Helpline
                      LHO,Patna

                      ----- Original Message -----
                      From: CM, SBI, Giridih
                      To: helpline
                      Sent: Thursday, August 20, 2009 7:31 PM
                      Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.


                      Dear sir,

                      Pl refer to our earlier reply dated 08.08.2009.

                      We have checked the captioned disputed txn. of Rs. 20000/-. The txn was a successful txn by tx. no.3502 on 01/07/2009 with response code 000 meaning successful transaction. We also confirm that no excess cash was found in ATM on that date. We are enclosing scanned copy of the J P Log for your verification.
                      The customer smt. rukmini devi has already been informed about the txn being successful. However, as per the photo clips available at the ATM, we also have to inform you that the card was being operated by her husband and some third person has also been seen during the course of txn trying to guide him.

                      Yours faithfully
                      Chief Manager
                      ----- Original Message -----
                      From: helpline
                      Sent: Thursday, August 20, 2009 4:05 PM
                      Subject: Fw: Amount debited Rs. 20,000.00 after Link showing link failure.


                      Dear Sir,

                      Please look into the matter.

                      Thanks & Regards,
                      SBI Helpline
                      LHO,Patna

                      ----- Original Message -----
                      From: [protected]@sbi.co.in
                      To: helpline.[protected]@sbi.co.in
                      Sent: Monday, August 17, 2009 4:28 PM
                      Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.




                      -----Forwarded by MY SBI LHO BHOPAL -LHOBHO/LHO/SBI/SBG on 08/17/2009 04:27PM -----
                      To: <helpline.[protected]@sbi.co.in>
                      From: Manoj Singh <[protected]@hotmail.com>
                      Date: 08/16/2009 03:07AM
                      cc: <[protected]@sbi.co.in>
                      Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.



                      Reminder-2



                      [protected][protected][protected][protected]
                      From: [protected]@hotmail.com
                      To: helpline.[protected]@sbi.co.in
                      Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Fri, 31 Jul 2009 09:56:10 +0000


                      Reminder-1



                      [protected][protected][protected][protected]

                      From: [protected]@hotmail.com
                      To: helpline.[protected]@sbi.co.in
                      Subject: FW: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Thu, 23 Jul 2009 09:53:14 +0000


                      Dear sir,

                      Please do the needful.

                      Thanks and regards,

                      Manoj Kumar Singh



                      [protected][protected][protected][protected]


                      From: [protected]@hotmail.com
                      To: [protected]@sbi.co.in
                      Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Wed, 22 Jul 2009 09:28:10 +0000

                      Dear sir,

                      Further to our correpomdence, please find attached herewith scan copy of complain lodged to SBI Branch Office and instruction of RBI.


                      Thanks and regards,

                      Manoj Kumar Singh




                      [protected][protected][protected][protected]


                      From: [protected]@hotmail.com
                      To: [protected]@sbi.co.in
                      Subject: RE: Amount debited Rs. 20,000.00 after Link showing link failure.
                      Date: Mon, 20 Jul 2009 13:53:10 +0000
                      I have given complain to SBI, but not getting any positive respnse them. I am giving below our series of correspence with SBI as under:

                      Dear sir,

                      Thank you very much for your mail confirming the receipt of my below given mail.

                      Sir, we shall be awaiting your fabouable responce at the earliest. But, I am unable to understand the following:
                      1. How a person can withdraw after link failure?
                      2. How such a amount can be debited from account without asking the card entry as two times amount required was not collected,
                      You are requested to kindly do the needful and oblige.

                      Also, please let us know whether I should complain at another address.

                      Thanks and regards,

                      Manoj Kumar Singh




                      [protected][protected][protected][protected]


                      Subject: Re: Amount debited Rs. 20,000.00 after Link showing link failure.
                      From: [protected]@sbi.co.in
                      To: [protected]@hotmail.com
                      Date: Mon, 20 Jul 2009 14:33:46 +0530




                      OLBC /792
                      Date:20.07.2009
                      We acknowledge receipt of your mail.
                      We have taken up the matter with the concerned branch and asked them to take necessary action in this regard.
                      The inconvenience caused is deeply regretted.
                      OLBC
                      SBO LHO BHOPAL


                      -----Manoj Singh wrote: -----
                      To: <[protected]@sbi.co.in>
                      From: Manoj Singh <[protected]@hotmail.com>
                      Date: 07/18/2009 02:30PM
                      Subject: Amount debited Rs. 20,000.00 after Link showing link failure.




                      To,

                      The Incharge

                      Customer Services

                      State Bank of India



                      Subject: Amount debited Rs. 20,000.00 after Link showing link failure.

                      Reference: State Bank of India ATM cum Debit Card no.[protected] and A/c No. [protected].


                      Dear sir,

                      With reference to above, I would like to bring to your kind notice that the above card is of my mother Smt. Rukmani Devi who is basically resident of Giridih, Jharkhand state, India . My parent used the ATM cum Debit card on 01.07.2009 at Bada Chowk, Giridih SBI ATM and punched PIN with withdrawal amount Rs. 1,000.00 to draw. After putting the withdrawal amount, SBI ATM was showing link failure. They pressed clear and cancel to cancel the transaction. Hence, they left the ATM counter without withdrawing the amount. Same day, they visited another counter to withdraw the amount and found that Rs. 20,000.00 debited to their account.



                      After one day Immediately a coplain was lodged to the Branch Manager, SBI, Giridih who had enquired and seen the video of the same. All the above information received by me over phone.



                      You are requested to kindly enquire the same and arrnge to re-imburse the amount Rs. 20,000.00 at the earliest without any delay.



                      Your early action shall be highly appreciable.



                      Manoj Kumar Singh

                      Mobile No. [protected](M)

                      174, Preconco Colony,

                      Classic Enclave,

                      Flat No. 201,

                      Near Annapurna Mandir,

                      Indore(M.P.)-452 009.



                      My Parent address:

                      Shri Jit Narayan Singh/Smt. Rukmani Devi

                      Mobile No. [protected], Phone:[protected]

                      B. B. Cottage Road

                      New Barganda

                      Giridih-815301, Jharkhand
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Biswamber Sahoo
                        from Mumbai, Maharashtra
                        Jan 3, 2010
                        Resolved
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                        Dear sir,
                        After reminding U several times, no action is being taken from your side.The Branch Manager(JAJPUR ROAD, ORISSA) is also not taking seriously to my case.My complain was as below
                        I had applied for two cheque books in my Branch.But as of today I have received only one cheque book from the Branch due to wrong postal address forwarded by bank personnel to U.After that I had get it corrected in the Branch.But I have not yet received the 2nd cheque book.The other thing is that, U have not yet get confirmed me regarding the deduction of Rs125.00 against that cheque books.
                        So I request U to please take necessary action for above case.

                        Thanking you,
                        Biswamber Sahoo
                        A/C No. [protected]
                        Branch-Jajpur Road
                        Orissa
                        Mob: [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          sanjaykumar
                          from Gevrai, Maharashtra
                          Jan 2, 2010
                          Resolved
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                          Hi
                          I am one of the housing loan consumer of state bank of India Solapur. My account is prompt. I am depositing emi's promply in bank. However while my requisition of Interest Certificate and Account statement bank loan officer did not given me telling by my account is under NP status. while asking due amount there various computers shows various balance. I shown my receipts and my cheque passed for emis other Bank's statement to them. Then also the are unable to give me.
                          Also they are lost my blank PDC cheque book so I am unable to handover them PDC cheque.
                          Please kindly be noted for awareness.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            R
                            rajas_s
                            from Hyderabad, Telangana
                            Jan 1, 2010
                            Resolved
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                            Dear Sir,
                            Sub : Non-drawal of pension arrears-case of post-2006 retiree. Reminder submitted.

                            I retired from railway service on superannuation on[protected] and my pension payment is authorized by FA&CAO/S.C.Rly./ Secunderabad to be paid at SBI/Guntakal(000957) to SB.A/c No.[protected] through Link Branch of SBI, Main Branch/Anantapur vide PPO No.[protected] dated[protected], fixing my monthly pension at Rs 8157/- w.e.f. june, 2008. The bank started crediting my monthly pension as such w.e.f. June, 2008. But due to revision in pay scales of Central Govt. employees w.e.f.[protected], my basic pension is revised w.e.f.June, 2008 as per the revised PPO of even No. dated[protected] which was circulated to the concerned bank branches for authorizing them to effect the revision and to pay the arrears thereof as detailed below:
                            Revised Basic Pension : Rs 12015 (as against Rs 7529/-) w.e.f[protected] Residual Pension( 12015-Commutation-1 Rs 3011) : Rs 9004 w.e.f.[protected] to [protected].
                            Residual Pension( 9004-Commutation-2 Rs 1795) : Rs 7209 from[protected] onwards.
                            The dearness relief is payable on revised Basic pension / Family pension at 12% w.e.f.[protected] & 16% w.e.f.[protected] and further D.Rs as admissible from time to time.
                            As such an amount of Rs 26,578/- as pensionary arrears is to be paid. I requested the bank to pay the arrears accrued due to P.C. revision, vide my letter no. Nil dated[protected]. I am once again submitting my request to credit the balance arrears to my SB A/C No. [protected] With S.B.I./Main Branch, Guntakal of Anantapur District. Early redressal is requested.
                            Thanking you, sir.
                            Yours faithfully,
                            S.Rajasekhar, H.No. 30-268/81/101, Sailaja Arcade,
                            Santhoshimanagar colony, Old Safilguda, Neredmet, Secunderabad-500056

                            Dated: 01/01/2010
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Sandeep Shetty
                              Dec 31, 2009
                              Resolved
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                              I have taken lot of efforts to get all the documents for the Home loan from SBI and submitted the same in the month of sept,2009.

                              After few days when is started inquiring about the home loan, the officer at Bandra(East) was saying that the loan may be in the process stage.

                              After few days, when i again contacted , he said that your home loan document is non-traceable and you may have to submit a new set of documents.

                              Now i am asked to go to the SBi,BKC to check with 1 Mr.Sharma for the same.

                              At present , i dont how to approach the case
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                N
                                NIDHI ARORA
                                from Kolkata, West Bengal
                                Dec 31, 2009
                                Resolved
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                                Resolved

                                Dear Sir,

                                This is regarding the Fraudulent ATM withdrawals. Somebody has withdrawn Rs. 40,000 from my SB account without using my Original ATM card, as the Card is available with me till today. It has neither been misplaced nor stolen. I dont know how somebody has withdrawn my money? I have a photograph of the person who has done this theft.

                                Kindly help me advising an action plan that needs to be taken in such a case.

                                Thanks and Regards
                                Nidhi Arora
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                wrongly debited RS 1200 from my a/c on 02/02/2010 morning but i didn't gave my ATM card to anyone, how can it be possible and my account number is [protected] and i want my money back immediately .please take the matter seriously.
                                FRAUDULENT ATM WITHDRAWALS
                                Dear Sir,

                                This is regarding the Fraudulent ATM withdrawals. Somebody has withdrawn Rs. 12, 000 from my SB account without using my Original ATM card, as the Card is available with me till today. It has neither been misplaced nor stolen. I dont know how somebody has withdrawn my money? I have a photograph of the person who has done this theft.

                                Kindly help me advising an action plan that needs to be taken in such a case.

                                Thanks and Regards
                                Avnish Saxena
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                                  Nalls
                                  from Chennai, Tamil Nadu
                                  Dec 31, 2009
                                  Resolved
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                                  Resolved

                                  Hi,

                                  I have taken the personla loan of Rs.75000 in SBI with 48 EMI. The EMI amount is Rs.1970. I have paid the EMIs regularly for the first two years. Meanwhille i have moved to different address and submitted the change of address in a written document to the bank.Due to finanicial reasons I am not able to pay the EMIs regularly and thought of paying the loan as a bulk amount within the loan tenure which is ended on Oct 2009. I have paid 27 EMIs and the pending EMIs are 21(21*1970=Rs.41370). I went to the bank on Dec 09 in order to close the loan by paying the outstanding amount. I thought the amount will come around Rs.45000. But the bank records showing the outsatnding amount as Rs.57000. I have not recievd any of these updates/calls during the entire loan period. When I enquired, they said they sent the details to my old address. It seems they are not updating my new address which i have submitted in written document. For that now I have to pay around Rs12000 extra.

                                  Please suggest how to handle this issue.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Saurabh Kumar
                                    from Pune, Maharashtra
                                    Dec 31, 2009
                                    Resolved
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                                    Hello,

                                    This complaint has nothing to do with Nagar Road Branch where my home loan accunt exist....but with Mrs MANSE - RACPC, Sharda Chambers Near Golibar Maidan, Pune.
                                    On 8th dec - I have submitted my demand letter of Rs 3L, amount not disbursed yet, again on 22nd Dec I have submitted the DL of 6L...amount not disbursed yet...Received an interest from the builder of rs 22500..on Rs 3L and very soon they will send me a total of 45000 Rs interest...

                                    I need to know, what Mrs Manse in RACPC is doing? Who will pay the interest to the builder...we are poor people..SBI is rich...who is responsible for the mental torture, harrasement I am going through.

                                    I have visited..4-5 times Mrs Manse for the disbursement..but I think she has decided to work only after I pay unnecessary interest to the builder...

                                    Please somebody help me...I am not in a position to pay anything more than..i have to pay....

                                    Saurabh.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Bank made me defaulter by giving the whole amount of loan to the builder without possetion of the flat to me . i am paying the instalment with interest since 2004 still i had not received the posetion of my flat
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                                      O
                                      OSCAR MISHRA
                                      from Gurgaon, Haryana
                                      Dec 30, 2009
                                      Resolved
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                                      Resolved

                                      I am holder of SBI saving account No.[protected], Sector-7, Dwarka, New Delhi Branch. I tried to withdraw Rs. 1000/- from the ATM o[censored]nion Bank of India, Belgaum on 30.12.09 at 1643 Hrs. but the amount was not dispensed, whereas my account has been debited by Rs. 1000/-. As per transaction slip received from ATM, Record No. is 8933, ATM ID is NBEL [protected]. My ATM Card No. is[protected]. Necessary action in this regard may kindly be initiated for recredit of amount debited from my said saving account.

                                      OSCAR MISHRA
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Pl. block my ATm card as I have Lost my debit card on 13th Jan at about 6pm IST.(UBI .Jorhat Branch).Assam.
                                      MYCustomer ID NO.40226584.

                                      MY A/CNO.[protected].
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                                        Ratnaprakash
                                        from Hyderabad, Telangana
                                        Dec 29, 2009
                                        Resolved
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                                        I have applied for homeloan in sbi on 07-Nov-2009 .Before taking loan i confirmed with the sbi bank manager (Musarambagh,Hyderabad) regarding my loan amount , as per my eligibility bank manager said i will get 1400000 Rs.Based on this information i proceeded with SBI for homeloan.While processing i have submitted all required documents for approving loan .After completing the process i came to know that i will get 1000000 Rs. as per the Ramanababu(RACPC Processing cell) I asked him regarding my loan amount of 1400000 Rs but he said i can get only 1000000 Rs.This information also i got after 35 days of my loan applied date.At this time i don't have any other option to go so i said the coversation done with SBI Manager of Musarambagh to Malakpate bankmanager.
                                        Malakpate bankmanager asked me about my other income.I have submitted the documents related to my propery rent aggreement.I have submitted this document along with request letter from Malakpate branchmanager to Mr.Ramanababu(RACPC Processing Cell).Based on these documents Mr.Ramanababu given assurence of getting 1400000 Rs..I was satisfied with Ramanababu's words.
                                        on 28-Dec-2009 i went to RACPC - Hyderabad office to know the status of my homeloan , here i came to know that my loan was sanctioned and my file was forwarded to Account openinig Section.On the same day i came to know from Srinivas rao(A person to whom the SBI-Musarambagh bankmanager gave my homeloan file,henceforth he is processed our files to Malakpate SBI Branch)
                                        called me and informed that RACPC officer is not ready to open an account on my name , he is asking 2% of home loan sanction amount.After hearing this i got very much angry on RACPC officer.To bring you notice this case i wrote this mail.
                                        Please take action on this issue,and make sure that i will get the amount which i required as per my eligibility as soon as possible.Already RACPC taken 45 days.
                                        Please make sure it will complete ASAP.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Yes, I am agreeing. Hyderabad RACPC branch is so corrupt. I have also appling in RACPC for loan. He also wants money . Please you write to chairman SBI about this matter. He will take immediate action about this matter.
                                        [protected]@sbi.co.in
                                        dgm.[protected]@sbi.co.in
                                        Kind Attention
                                        To,
                                        The Chairman State Bank of India.
                                        Please help me. If required please send this mail to appropriate authorities. Mr. Shankar Kumar Samanta S.B.I. Officer purchased local Police, Please help me.
                                        Respected Sir,
                                        100% now I believe that if you have money then you can get anything, every thing is possible by you. If you are a poor then you can’t get anything, every thing is far and beyond possible to you, also you get poor judgment and poor comportment in all aspects of life, in our country INDIA. For example 1. I. I went to Police Station more than 100 times, made 5times entries (complaints) into G.D. but Not even a microscopic actions took place against the alleged bodies. On the contrary Sandip Samanta, S/O. Shankar Kumar Samanta (S.B.I. OFFICER Ph. No. [protected], Branch: 24B, Nimtala Ghat Street, Jorabagan, Kolkata- 700006, West Bengal, India‎, Bank Ph. No.[protected] he has much more and enough money so they purchase all police personnel's and some political leaders, some Dada. Etc. Only I used to get many letters and many phone calls which all seem to me needs to be thrown in the trash, as it all are valueless, toothless and only simply a solace to the poor. What an undone boy I am! Woe is to me! My wife and her family, Shankar Kumar Samanta and his family harassed me and my family, they are torcher me physically and mentally, and all time told that they kill me and my family. Dt. 06.08.2010 Case no.336 U/S: 147, 148, 448, 325, 379/34 Sandip Samanta, doing the case me and my family, and his evidence only his father, mother and his uncle, not a single man in my village for their evidence, it’s a 100% fabricated case.

                                        We got married 05/03/2002, and have a daughter who took birth on 09/07/2005. My wife and her family lodged a case 498A/34 IPC, FIR NO.276, date 31/08/2009, P.S.: BAGUIATI, against me and some of my family members it’s a fabricated, baseless, legless, toothless and doesn’t have any commensurate to the fact. My wife is engaged and having an illicit affair with a boy (Sandip Samanta, S/O. Shankar Kumar Samanta S.B.I. Officer Ph. No. [protected], Branch: 24B, Nimtala Ghat Street, Jorabagan, Kolkata- 700006, West Bengal, India‎, Bank Ph. No.[protected] just opposite to my house, all the matters are known to every person in my village, and also they have certified me written about my fresh character and nature. When my wife left form my house with Sandip Samanta taking many vory gold and cash 1.20 lack Indian rupees. What a demon she is! She didn’t take our only daughter (only four years old) who is now in my house having severe asthma supported by inhaler. My wife filed the 498A case dated 31/08/2009 and I was arrested on 06/09/2009, how much money Taken Baguiati police form my father and others for 498A/34 I.P.C., fabricated Charge Sheeted, I don’t know, because then I’m in Jail. The Learn" ed court granted me on bail on 19/09/2009. Barasat court. I have lots of irrefutable evidences, (20 pcs. Adult S.M.S., Adult picture with the boy and a c.d.) with me where it is cleanly reveals which translates my wife and the boy that they are in illicit relations. Believe me I and my family would love very much (which is very rare seen in our society) to my wife and never any kind of love lost didn’t happen. They (My wife family) are very very poor and live in a bosti Address: 70/H/8 Manicktolla Main Road, Kolkata – 700054, Beside 5 Star Club, my mother saw 1st time and she arranged my marriage. Before marriage my family did not see the pedigree of my wife’s family, now we understood also realized that they hailed from a worst status. My wife, her family and (Sandip Samanta, S/O. Shankar Kumar Samanta) all they are misusing this law. Now my wife’s family knows all the affair-related matter. My wife left our only solitary daughter to me who is 4 years old having severe "Asthma Disease, depends on INHALER, here political Hide and seek, ducks and drakes and lots o[censored]nfair means are going on and the father of the parents (THE FATHER OF THE BOY WHO HAS ILLICIT RELATIONS WITH MY WIFE) are rich, so they are spending money to everywhere with a view to be escaped. Now I decided that in no way I can’t accept that demon wife. I hired a lawyer his name Mr. Kamelash Nandi. I don’t know what will be happened next? It’s an utterly a huge and a palpable offence subsequent to which the boy deserves severe and examplanary punishment so that no one can dare to abuse this law. My mother is a sugar present shies sugar is now 400. If possible please help me. Please investigate the matter thread barely and save me and my family. I leave here one question to every one that in this die-straits situation whom do I take care to myself (TRAGEDY), my daughter, or my mother (severe Diabetic)?. My wife filed another case me U/s. 125 Cr. P. C. Case NO.167/2009, (Smt. Nita Sarkar J.M. 1st Court Sealdah South 24 Parganas. Date 16/12/2009.) They take 4(four) Advocate at Sealdah Court. I am millions miles away from the genuine and authentic investigation and inquiry. No inquiry, investigation were executed against the F.I.R lodged by my wife. It is very painful, lamentable as well as heart rendering, breath taking affair to me and my family. My heart bursts into guffaw when I see the nature of the inquiry and investigation. One thing is as clear as crystal to me that the law and the task of the law enforcing agencies vary from man to man. A new proverb is going to take birth very soon that "Justice for the rich and Injustice is for the poor" A rich reserves the right to indulge in any kind of heinous business but the poor is restricted to involve in any type of excellent deeds" To see all these my heart is about to come in the mouth and the ground under my feet gets shook. In a word all types of Law are for the poorest and the richest will enjoy the richest judgments from all quarters.

                                        After coming form the DumDum Central Jail, I mat with the BAGUIATI POLICE O.C. Mr. Goutam Mitra, and asked him politely: “ SIR I FAILED TO UNDERSTAND THAT I MADE SO MANY ENTIRIES INTO YOUR G.D.E. BUT YET NO ACTION SO FAR HAS NOT BEEN TAKEN FORM YOURSELF” then BAGUIATI POLICE O.C. Mr. Goutam Mitra, went through all my papers (20 pcs. Adult S.M.S., Adult picture with the boy, G.D.E, MANY MANY OTHER PAPERS RELATED TO MY CASE and TWO c.d.). After seeing all my papers he told me that I cannot take any action until and unless you lodge a case against all of them.

                                        Then I Prayed to the Ld. C.J.M at Barasat court to lodge the case, against the alleged person. (The payer to the Ld. C.J.M. is enclosed which is self-explanatory) after filing the case (The case is starting At Baguiati Police Station Case No-168 Date: 24.04.2010. CHARGE 323, 379, 406, 497, 498, 500, 504, 506 READ WITH 34/120B OF INDIAN PENAL CODE) the BAGUIATI POLICE O.C. Mr. Goutam Mitra, and I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, in stead of taking not any take proper investigation/ not take any action/ not take any type of query to recover my Cash and Gold form the house of Shankar Kumar Samanta, The BAGUIATI POLICE O.C. Mr. Goutam Mitra, and I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, took my case as a Golden Goose, and how much money BAGUIATI POLICE O.C. Mr. Goutam Mitra, and I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, has taken is well known to them. Neither he took any take proper investigation/ not take any action/not take any type of query nor he did roundup them against my case.

                                        When I saw that already near by 90-100 days went by “ I went to the BAGUIATI P.S. to know the status of the case then BAGUIATI POLICE I.O. Mr. Prasenta Kumar Das, Mr. Ajay Kumar Ghosh, became outraged me and my mother that if you ask about Shankar Kumar Samanta and his family I will sentence you and your family in the Jail, all their languages is so much filthy dirty which I cannot express front of you.
                                        As I’m 100 percent innocent so I screw up my courage to place my grievances to every body in order to get redress. So I want to let my matter informed all the Indian and others. I wrote my matter to our local P.S., Local Councilor, all M.P., M.L.A., Minister in W.B. and Other States, C.M. in W.B., CBI Department, CID Department, S.P. and Dy.S.P.(N.) 24 Parganas, DGP Bhupindar Singh, All the I.P.S. AND I.A.S. OFFICERS. Governor in W.B, and President in India. P.M. in India, National/International Human rights department, AAP KI KACHEHRI – KIRAN KE SAATH, Kolkata Police, and all police officers in W.B. informed Kolkata Commissioner of Police, Manager S.B.I.-Branch: 24B, Nimtala Ghat Street, Jorabagan, Kolkata- 700006, West Bengal, India‎, Bank Ph. No.[protected]. My nation, all of the news channels, and all press, Talking with some NGO’s: 1. Universal Right and Duty for Human to Abide URDHA, 2. Human Right Commission’s Mr. Ujjal Paul and Mr. Shibaji Dasgupta. 3. Bharat Bachao Sangathan BBS. 4. Forum for Social Justice and Development FSJD. 5. Ajjtak News Channel’s Miss Menogya. and many more, (anybody can’t help me/ fight for truth /don’t take proper investigation/do not take any action/don’t take any type of query/ Still Now, many department told does not comes under the purview of our department. Then my question is where I go now? I can’t get Judgment still now. I see they all are in sound asleep. The reason is best known to them.
                                        I hope you would care to me, your prompt action shall be highly appreciated and deserves to be lauded.

                                        With kindest regards,
                                        Dipak Kumar Adhikari
                                        Tegharia(Dhali Para), NandanKanan. P.S.: Baguiati.
                                        P.O.: Hatiara. Dist.: North24Parganas.
                                        Kolkata-700059 Email: [protected]@yahoo.com
                                        W.B. India. PH. [protected]
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