State Bank of India [SBI] Complaints & Reviews

I have opened my account [protected] in your bank on 06.11.2009. But up to today (16.11.2009) no pass book issued to me even after I have visited near about 8 times to the branch.The behaviour of employee Smt. Neelam was also not good .For a very small work of pass book preparing was not so big to take time of 10 days. I also contect to sr. employees on several counters but nobody helped me.Due to all this treatment made by the state bank of india ADB BRANCH KOTA JN. I am wathdrawing my account from not only your branch but also from your bank. I will not open any account in future in your bank.

I Mrs Malati Tudu had an SBI credit card No.[protected]on December 2006.
Credit card people send me a cheque of Rs.6000 along with the credit card packet.
I told them to the regional people that I donot need this cheque nowand we will not take it back once issued to some body. After three month I went to the regional Office at Bhubaneswar for settlement of the amount what you have given me. They refused me to do so because once issued a credit card means it can be made settlement after 9 month. I made it at nine month with Rs.7000. I paid all the money within three months. Still they are charging me of Rs 18000/- in current date of 2009.
Please help me in this regard.

Complaint Letter


To

The Officer,
State Bank of India.

From,
T.Athiesh Kumar,
S/o T Mani,
Door No:1-860, NTR Nagar,
Sri Kalahasti-517644
Chittoor District,
Andhra Pradesh.

Sub: Regarding the way the Field Officer (Mr.Soma Sekar) treated my Father for asking
the procedure for transferring the account in State Bank of India, Sri Kalahasti
Branch (Code: 0851)

Dear Sir/Madam,
This is Athiesh Kumar T. My Father named T.Mani was a retired Employee of Commercial Tax Office who worked as an attender and settled at Sri Kalahasti. After retirement, My father wants to open a Account for getting his Pension/Gratuity/Commutation Value of Pension where he worked for Last Station (Chittoor), Since as Per Govt Order of Andhra Pradesh -The Payment of First Pension/Gratuity/Commutation Value of Pension (New Cases only) at last Station where the Government Servant Retired [Circular.Memo.No. 20928/264/PSC/2008]. But we face difficult of Opening an Account at State Bank of India, Chittoor Branch because we can’t able to produce the Identity certificates like Ration card, Voter Id as ans address proof, since we are staying at Sri Kalahasti.
So, my father went to State Bank of India of Sri Kalahasti Branch and asks the concerned Officer to Open a New Account. But they neglected and finally did it for a period of 14 Days (from[protected] to[protected]. After opening an Account, My Father asked the Field Officer[Soma Sekar] of Sri Kalahasti Branch[Code:0851], about the procedure of transferring the Account from Sri Kalahasti Branch to Chittoor Branch. The field officer[Soma Sekar] and Senior Accountant[T Subramanyam] not only responded but also tear out the account book and throw it into Dust Bin and abused My Father. My Father Complains the way the field Officer treated him to the Chief Manager. But the Manager doesn’t enquire the Persons who are responsible for that situation. The above incident happens exactly at 3:30PM-4:30PM on 13th November 2009. The SBI has a caption that “With You All The Way”, this means that “We Torture you all the Ways we have”. I hope this incident will be recorded in the CC- camera which is placed in the Bank, You can take it as a Evidence.
For a Government employee itself, My Father had faced the trouble. But what is the situation of ordinary People like farmers. So, I am requesting you to take action on the concerned authorities and necessary steps to avoid this kind of abusive reproach towards Customers.
I am waiting
Thanking You Sir/Madam.
Yours Sincerely,
T Athiesh Kumar,
S/O T Mani.
Contact: [protected]
E-Mail Id: athiesh.[protected]@gmail.com

Good evening sir,
my ATM Card NO[protected] and it was blocked entering wrong pin,
pl send pin in this address

Deepak Kuamr satapathy
East comd Sig Regt
fortwillim
kolkata
pin-700021

I have applied for SBI Spice Jet Credit Card vide application no. S [protected] dated 18.09.2009 through sales boy mo.no. [protected] on the receipt of phone ( [protected] ) call from Banglore stated Spice Jet Credit Card is selected for me by Spice Jet Flight Services.
Now two months is passed but till now I have not received Credit Card .
Hence let me know that what happened regarding my credit card.
Due to any misplace or mis happening I will not be responsible in future.
I would request that kindly cancel my application form & intimate to me immediatelly.
My Name in Application Form :G.J.Chaurasia
My date of Birth : 01.05.1963

Dear Sir,

I retired from Central Government Service w.e.f.[protected]. My PPO No.[protected]. Presently i am drawing my pre-revised pension from State Bank of India, Motinagar, Hyderabad and my account is No.[protected].

On[protected] the Central Pension Accounting Officer, New Delhi have forwareded the particulars of my revised pension and other dues (as per the recommendations of the 6th CPC) to the CPPC, Hyderabad for necessary action.

On[protected] &[protected] I approached the CPPC, Hyderbad and requested them to expedite the process of payment of necessary dues (Revised Pension, Arrears & differencial amounts of gratuity and commutation). The Inward Register of CPPC,Hyderabad indicates that my REVISED PENSION particulars have been received on[protected] . I regret to inform that till date I have not received the Revised Pension, Arrears and other dues.

Kindly look into the matter and arrnage to pay all my dues without any delay and oblige.

I have deposited one cheque for fund transfer on 10th Oct,2009 at Birnagar State Bank, Nadia but my money was deducted from another account on 21st Oct,2009 but till now, they did not deposit my money into my SBI account. I am waiting for more that 1 month 3 days for my money. I have raised two online complaints through SBI web site but did not get any response from them also.My complaint nos are- CC[protected] and CC[protected] .Please help.

Sir,
My SBI atm card is being detained from canara Bank's ATM shakarpur site New Delhi.And I asked the concerned autorities about it. They said that card would return to my Bank's Branch.My acc. no. is [protected]. Please tell me When and How I would get my Card.At least tell me what's it's status.

online sbi
Posted:[protected] by deepak Send email


forgot my online sbi banking username & password
Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :deepak pariyar
A/c with SBIDeolali camp, Nasik
A/c No. is [protected]

Thanks & regards,
deepak pariyar
+91 [protected]

SB ACCOUNT NO.[protected]Jahangir KhanA/c Holder at SBI, Sahebganj hathwa Saran)
CARD NO.[protected]

On 04th Aug, 2009 at arround 10:00pm. I had tried to withdraw an amount of Rs. 15000/- from ICICI ATM counter at Shyamnagar in West Bengal.And after two one and half months later when I checked my account balance it was 5000/-where as it should have been 20000/-.
I ,therefore request your kind honor to take necessary measures in order to correct my account balance.
I am always moving around so why I complain.I am a SB A/c holder of SBI, Sahebganj Hathwa market Saran.

Hi
This is regarding a COMPLAINT AGAINST STATE BANK OF INDIA and RESERVE BANK OF INDIA. I have an account in state Bank of India, Kurukshetra branch. Few month back, I was in need of cash. I had given my ATM to my father for withdrawing 15000 from my account. IN that ATM, there is no gurad. There queues are not maintained and who ever wants can enter inside the ATM. My father tried to withdraw. AT that time 2 more guys were inside the ATM. He tried 2 3 times but could not. So, he moved back and allowed the other person his transaction. After some time my father went to some other ATM for withdrawl. There he found that Rs.20000 were deducted from my account. Since that day, I have been complaining to State Bank of India.In the beginning, they kept on saying that cash was dispensed and they could not help in this matter. I kept asking them the proofs. But, they stopped answering to my queries. Then I complained againt State bank of India in Reserve Bank of India Obudsman, Delhi. Due to that complaint, SBI provided ma a video of that day and gave their statements saying that it was my mistake that I gave my ATM to my father(even though it was my personal matter and that had nothing to do with that incident). In the video, they had shown that my father tried 2 3 times. Then an another guy speaking on phone tried to interfere and pressed some key. My father scolded him for that. Then my father tried again and moved back waiting to see what happens. Then that fellow swapped his card. The video stopped there. Nowhere in the video was the cash dispensed. Apart from that they said that my father allowed the other person speaking on phone to interfere whereas that person came in between suddenly. And my fatehr scolded him for that. And the main point is that in the end of the video that other person had swapped his card. So, ideally, when a person swaps his card, the previous transaction should get cancelled. Before that the cash was not dispensed. And when the other person swapped his card the transaction should get cancelled. But, they stopped the video over there and held us responsible for whatever happened. They said that my father moved back. So, it is not there responsibility. I asked them that my father just moved back because there was some fault in the machine at that time and before us also few people tried and even they could not withdraw. Earlier when we disussed this with the branch manager, he said that there might be some technical fault and they could not help it.
And in the final reply bank completely disagreed that there was any technical fault and further guys could withdraw cash. But, everything went wrong with me.Due to the technical fault, the other person's transaction took place from my account and they say it is not there responsibilty. I told them that my father tried to withdraw Rs.15000 and not 20000. Then how did 20000 get deductde from my account. They never answered these questions.
I stopped interacting with them and provided all these details to Reserve Bank of India thinking that they will take action. But, to my surprise they provided altogether a different conclusion and closed the case.
In that conclusion, they wrote that my father in law had handed over my ATM and pin to the other guy. That is why, he had withdrwan money from my account.
First of all, from the beginning itself I had been referring my father. I dont know how they converted it to father in law. It could be by mistake but such mistakes are not expected from such legal authorities that too in money related matters. Secondly my father is not a fool to give our ATm and pin to someone else Even he got surprised at such statement.

Main point is that State Bank of India and Reserve Bank of India, both are very reputed and known government organisations. How can they give such stupid statements without any justification. For complaining against SBI, I took RBI's help. But, they were even more great.
Please help to guide me what action can I take against them as both are reputed government organisations. I know my case is true and justified. From the beginning itself I have been saying that even if all this happened due to some technical fault, it was obvious that the other person's transaction took place from my account. Everything could be seen in the video. And that guy had swapped his card. So, they'll have his account number and contact details. It can be seen in the video that he had withdrawn money. So, they should check his account whether any withdrawl took place fom his account. Definitely not as it took place from my account. Then why are they not checking and providing me my amount from his account. Otherwise, what is the use of cameras if they dont have minimum enquiry to handle such cases even though everything is in front of them. I think if it was some private bank, I would have got good help but SBI and RBI are not providing any justification and running away from their work by giving false statements. Such behaviour is not expected from SBI and RBI. This incident took place on 3rd march, 2009 and it november now.
Please guide me what action can I take against them. because this is a limit now. All are corrupt.

Regards,
Kulvinder Kaur

Dear Sir,

I've recd my SBI Credit Card linked with IRCTC. To avail the benefits from IRCTC, customer care informed me that I have to go through shubhyatra.com.

I could not succeed.

Please let me know how to use this card and get the IRCTC announced benefits through this SBI Credit Card.

10th Reminder ( 09/10/2009 )
To, 06th Nov, 2008
Customer Service Department
SBI Card
Kolkata.


Ref: Credit Card No.[protected]


Dear Sir/Madam,

Reg : Late fees reversal and surrender of credit card as well as close my account

With reference to above card number and regarding the captioned subject, I herewith draw your kind attention to the fact that even after several reminders to your customer service personnel over your help line for almost over five months and their regular assurances, I have still not received the papers regarding the acceptance of surrender of the captioned card after reversal of disputed charges levied thereon.

On 14/06/2008 around 6:35 P.M., I had a talk with your customer care person, Mr. Lakshman, and again on 20/06/2008 around 8:55PM with Mr. Bharat, over your help line regarding the issue, and after getting the assurance of reversal of charges and no further levy of late fees I paid Rs.700/- which got credited to my card account on 28/06/2008 as is reflected in my July, 2008 statement.

To my surprise, the statements from July, 2008 onwards till current month, the statement is being accumulated with the amount as late fee including the service tax applicable after being charged to my account every month.

Please be noted that as I have already opted for surrendering the card and informed to your help line person the very first day I called up, and then making the full payment after assurance, I shall not be held liable for defaulting the payment of the irrelevant charges for which the bills are raised by you till date.

As because all my requests fell on deaf ears and turned futile, I herewith direct you to reverse the entire charges with service tax levied by you to my account over several months due to your inefficient handling of the matter.

Further, please note that I am not obliged to pay any debits arising on my card statement since from July, 2008 onwards. (This fact was also informed to your Help Line person over phone).

Thanking you in anticipation.

Yours faithfully,
Koushik Banerjee

Note : Pls stop sending me mail and regarding dues.
Last time I am talking with Mr. Shekhar ( month of February 2009 )
8th reminders send to Mr. Sumit Debnath at Fortuna building at KOLKATA (month of April 2009)

Reminder 1) 15.08.2008, 2) 25/10/2008, 3) 10.02.2009. 4) 16.02.2009 5) 06.03.2009 6) 12.03.2009, 7) 06/04/2009 8) 16/04/2009 9) 05/05/2009. 10) 09/10/2009













Further to the above several reminders please be noted that you have taken a coercive steps to recover the dues which are disputed due to you mistakes and repeated levy of charges not attributable to me.

This is to bring to your notice that your call centre persons are now harassing my family members for the fake dues. Please note that if such calls for recovery are continued from you end I will be forced to take hard steps to address my grievances to the higher authorities and for the consequences you will be held liable.

As you have played with my patience so long, I am in no mood to entertain your calls or your future fakely charged statements.

Your repeated calls to my residence have taken toll on my mother’s health as she is already bed ridden for several months due to her illness and injury. I once again ask you to reverse the amounts as asked in my previous several reminders which are still unanswered by you.



cc. RBI, grievance cell
cc. Awaaz
cc. SBI H.O.


Yours faithfully,
Koushik Banerjee

Note : Pls stop sending me mail and regarding dues.
Last time I am talking with Mr. Shekhar ( month of February 2009 )
8th reminders send to Mr. Sumit Debnath at Fortuna building at KOLKATA (month of April 2009)

dear sir
my mother had passed away on march 13th 2009 till now date they have not settled the amount (i:e) provident fund and the gratuity the nomination is in my name she change on 27dec 2007 they please make arrenge

Dear
Sir
My atm pin is not supported by the atm machine. I got the pin as 9494 but when I move to atm, my accout is opened but no transaction can be done. please help me to change this pin. Account name and my name is displayed there in the atm. But during the time of transaction, the atm says that wrong pin. plz help me.

TO BURDWAN, 11TH NOV.’09
THE RESPECTED CHIEF MANAGER,
STATE BANK OF INDIA,
PRODUCT DEVELOPMENT &
MARKETING-TECHNOLOGY DRIVE DEPARTMENT,
9TH FLOOR, CORPORATE CENTRE,
MADAME CAMA ROAD, NARIMAN POINT,
MUMBAI-400021.
EMAIL: [protected]@vsnl.net

SUBJECT: QUERIES ABOUT BLOCK OR LOCK-UP ATM-CUM-DEBIT CARD NO.[protected] AGAINST A/C NO.[protected] AT SANTINIKETAN SBI BRANCH (02121).

Sir,
With due respect, I [Dr.Subhas Chandra Datta, Headmaster, Kanchannagar D.N.Das High School, Kanchannagar, Burdwan-713102, West Bengal] and my wife [Mrs. Rupa Datta Nee Nag, Section Head, Burdwan Model School, Dewandighi, Burdwan-713101] transferred account from Santiniketan SBI (2121) on 12/08/06, like to QUERY ABOUT BLOCK OR LOCK-UP ATM-CUM-DEBIT CARD NO.[protected] AGAINST A/C NO.[protected] AT SANTINIKETAN SBI BRANCH (02121) FOR THE “Correction of Annual Maintanance Fees in the year 21 / 03 / 08 & 17 / 03 / 09 of the TRANSFERRED Joint-saving account [Account No.-[protected] dt. 27-08-06] at KHOSBAGAN- 3083 SBI Branch at Burdwan where Annual Maintanance Fees were deduced twice in each year”. If it is already block ? Kindly ignore the matter.
In this circumstances, we shall be highly obliged if you kindly considered above –mentioned urge as early as possible AND Kindly acknowledge.
Thanking you.
Yours truly,

Dr.Subhas Chandra Datta,
[Recent Account No.-[protected]],
C/O- Sri Rajendranath Nag,
Bajeprotappur (Katwa Road),
Burdwan-713101, West Bengal.
Email: [protected]@rediffmail.com , [protected]@rediffmail.com &
[protected]@rediffmail.com
Ph.No.-[protected]®, [protected](O), [protected] (M).

Dear Sir
I am a pension holder and a widow.My late husband(Sri.S.C.Dutta) was working in Railways as DEN.My Pension a/c no is 01-[protected].PPO no ENG/1462(E).SBI Bank(Railway Branch-Gorakhpur) Account No.[protected].
My pension amount has not been increased after the introduction of 6th Pay Commission as well as no arrears have been paid.
Kindly do the needful in this regard as I was not able to get a satisfactory answer from the Bank.

Regards
Renuka Dutta
35-B,Pragati Vihar colony
New Dharampur
Geeta Vatika
Gorakhpur
273006
[protected]

I used ATM of Sarairohilla branch for withdrawing of Rs. 500 but due to ATM fault I had received only Rs. 200 only .Same matter informmed to ATM officer and given application on same date .It was promissed by SBI ATM officer that my money will be transfer to my SBI account no [protected] (SBI PALAM delhi ) .Till date I have not received my money .Kindly do needful and take action as needed.

Regards
AJAY L;AL
SBI A/C NO [protected]
BRANCH Palam Delhi

hi,
this incident took place on august 10,2009. when banks are in strike. we urgently needed 20000 thousand rupees.most of the bank atm machine doesn't had money.so i planned to take money as much as money in each atm(like 5000 in coroporation bank,10000 in indian overseas bank).i tried to take 10000 rupees in indian overseas bank(problem in atm machine).it doesn't reject by saying not enougn money instead it asks for enter lower amount.so i tried 5000.some how i got 20000 rupees but the total money deducted is 30000(i come to know from mini-bank statement).yes, extra 10000 rupees has been deducted.next day i reported to indian overseas bank(because i never tried 10000 rupees in other banks-only 5000 rupees i tried).i was using STATE BANK OF INDIA(krishnagiri) atm card. so they asked me to contact STATE BANK OF INDIA(krishnagiri) people.they promised me to solve the problem within one month.not yet solution found.

note:my mom account

I was approached by SBI card executive during Feb 09, of-course after getting leads from my Saving a/c with SBI, but some how, they rejected my application, again I was approached by same executive assuring me that my Credit limit is already pre-sanctioned to Rs.85k, and I just have to give my last statement of any card used, as such I applied last month vide application no.S[protected], but again it was rejected for the reasons, best known to them.
Although, I am having Safe Deposit Vault,SB a/c, PPF a/c, Mutual fund Investments etc all with SBI, and more over history of having not defaulted or delayed payments not even once in life time to any Banks, Credit Card company, Any financial institution, or any Individual.
Despite, such,a clean record, I am more than anxious to know, as to why Bank has rejected my application twice ?and what is the reason behind it, where as it is common to read in News papers about large scale frauds, but geniune & bonafied person like me are deprivied facilities.
SBI being a premier public sector bank, It owes proper explanation to geniune public, and can not escape, merely saying that SBI cards, is an independent co. & protect it from an anticipated slot.