State Bank of India [SBI] Complaints & Reviews

Today I tried to buy an e-ticket from yatra.com. The flight details are as follows:

Yatra Reference No.: AIDQRC
Passenger Name Status
1. Mr Saptak Mohanta (ADT) Unconfirmed
Sector: Calcutta (CCU) – Chennai (MAA)
Flight Details
Airline PNR No. Flight No. Departure Arrival
OB-AIDQRC IndiGo
6E-524 Calcutta (CCU)
6:15:00 PM
19 Dec 2009 Chennai (MAA)
8:25:00 PM
19 Dec 2009
Price Details
Passenger Details No. of Passengers Base Fare (Rs) Taxes (Rs) Total Cost (Rs)
Adult 1 1800.00 2629.00 4429.00
Additional Fee 55.00
Flight Service Tax 0.00
Flight cost including Taxes & Fees: 4484.00


Total Itinerary Cost *
Flight Cost including Taxes & Fees: (Depart) 4484.00
* Total itinerary cost shown above is subject to change as the booking amendments are processed.


I made the payment through SBI Net Banking. The transaction information is as follows:

Date (Value Date) Narration Ref. No. Debit Credit
22-Oct[protected]Oct-2009) TO TRANSFER
YATRA Payments MSBI[protected]IG12282984 TRANSFER TO [protected] 4,484.00

Unfortunately although the payment was made and money was deducted from my a/c, the ticket has not been booked. After the payment was complete, it was redirected to yatra.com where it said "Sorry, unfortunately there seems to be an error confirming your payment with your bank. Please call one of our customer service representative at[protected]." When I called your customer care, they said that the payment has not been received and hence no booking has been made. The customer care agent asked me to write an email to this address with my transaction details to get my money refunded after verification. Please make sure that my money is refunded as soon as possible.

Thanking you,
Yours sincerely,
Saptak Mohanta

--
Saptak Mohanta,
Third Year Undergraduate Student,
Applied Geology,
Department of Geology & Geophysics.
Indian Institute of Technology Kharagpur, India.

E-mail- [protected]@iitkgp.ac.in
[protected]@gmail.com
Phone- (+91)-[protected]



--
Saptak Mohanta,
Third Year Undergraduate Student,
Applied Geology,
Department of Geology & Geophysics.
Indian Institute of Technology Kharagpur, India.

E-mail- [protected]@iitkgp.ac.in
[protected]@gmail.com
Phone- (+91)-[protected]

I have submitted all the papers/documents for opening of a trading account with SBICAPSEC on the 6th Oct 2009 and from 19th Oct 2009 started sending a mail on a daily basis to [protected]@sbicapsec.com to enquire the status of my application. But not even a sytem generated acknowledgement mail was sent. A cmplaint was also lodged to [protected]@sbicapsec.com. Only on 24th Oct the company sent a mail (the usual system generated mail) but no concrete commitment as to when they would resolve the issue. The TAT (turn around time) for other companies in the same line of business is max of 10 days. I now, for the benefit of unsuspecting victims of SBICAPSEC, advise all prospective clients to avoid this company.

Hi,
I am totally disappointed and frustraited by the customer services extended for SBI Credit card Customer care. I am a SBI credit card holder (Card no [protected]), and even before I started using the card an SMS informed me that a bill of Rs 275.75/- is due on my card. I called the customer care no 39 02 02 02 and the automated response system increased my frustration. It did not allow to interact with any of customer care representatives. After verification it only gave two option of 0 and 1. The 1 option was not working and there was no option to talk to custimer care executives. I called up the no for 5 times and the result was same. Then I called up the lost card option and requested the representative to guide me to the currect department, he did guide me to the automated response which I was trying for such a long time and no action was taken to solve my queries.

I am wondering is this the manner in which SBI Credit card division treats its customers ? Is this the procedure not to allow customers to directly interact with Customer care Exc and keep them puzzled with unwanted IVR system options ?

I am making one thing very clear, I am not going to make any payments untill and unless all my queries are answered. Please do the needful to update your customer care system. Also be aware of the fact that with this quality of services that you are extending to your customers will not keep SBI among the forerunners in the banking sectors to claim that it has the so called largest banking network in India.

FYI : I am going to circulate this mail to all my well wishers so that they don't fall in the trap of SBI Credit card.

Regards
Bodhisattva Mukhopadhyay
http://mischievous-bodhisattva.blogspot.com

I lost my ATM cum DEBIT card today morning. My account number is [protected]. Please block my card permanently.

You Were Trying To Use sbidebitcard Payment Gateway And The Transaction CouldNot Proceed Due To PY20006-Invalid Brand..
this error is coming up when i tried to pay through my sbi debit card.
what should i do?

i having demat ac. with sbi ...ac. no . ESI90219....I GETTING problem in funt lien . when i trying to do FUND LIEN .its coming like e broking registration is not available. thats why i m not able to do online trading i have this problem from starting when i opened new account.

I tried sending 5 or 6 mail for 2 weeks to fix this problem, there is no response let alone solving the problem. I called mumbai office and already spent 300rs on calls, no use. My sincere advice is to open Demat with private brokers a they atleast give u response as your important to them unlike govt sector. I want to escalte this problem to SBI, but couldn't find any details.

Dear Sir/madam,
My son had taken an educational loan from State Bank of India, Main Branch, Palghat for his MCA course with self and wife as co-applicants. Now the loan is about to close by next month. For your information, we had taken an amount of approximately 1.6 lakhs in 3 instalments spreading over 3 years. An amount of about 2.3 lakhs (approx) had already been repaid by us. According to the bank officials, still we have to pay still Rs. 50685. kindly give your valuable suggestion to the following

1. Is it possible to get any deduction from of the balance amount. If so to whom should I approach?
2. According to the news paper reports, Central Govt had decided to write off the interest of the education loan – during the period of study. Will it be applicable in this case. When approached AGM it was told by him, that they didn’t receive any official orders regarding this.
Kindly give your valuable advice in this matter.
An early reply is highly appreciated.
Thanking you, sincerely yours,
Kaladharan.

we are working in bangalore recently my company announced opening salary account for sbi bank.my office near one brach office is there now going asking the procedure they not respectly speaking after five day again go to bank submit the proof every thing is correct even address proof and working address and all document.but that bank people not accepted.it will take long time i book online complaient no respons.that bank manager also not respectly speaking.if i go he will angry what to do.
manager name vijay durga
branch : SBI,KG Road, Bangalore

I had lost my SBI ATM/Debit card on July 2005 after which I filed a GD in nearest police station and submitted a written letter to my branch informing the loss of card and also applied for a new ATM/Debit card. After 4 years, that lost card is still active. SBI did not deactivate my card as of yet. Charges for the same is still being taken off my savings account.

Now comes the most dreadful illegal side of State Bank of India. After card loss and application for a new card, they issued me a fresh ATM/Debit card. SO, now I have 2 Active ATM/Debit cards in the same account and in the same name. SBI is taking charges for 2 active cards from my account.

I visited branch many times, they only ask me to call at the cards division since they say that branch cannot deactivate any card: why didn't they tell me about this when I submitted the complaint with GD? The branch is of no use - they didn't tell me while I filed the complaint. Now after repeated calls to cards division which is at another city, they're asking me who can we verify you? God! How to handle this dreadful illegal aspects of SBI?

Is it legal to issue another card to a customer in the same name and same account? My account is with State Bank of India Southern Avenue Branch in Kolkata (branch code is 1505), they completely failed to help me in this issue. My lost card is still active (no loss of funds, thank God) but I am paying for 2 ATM cards. How many more years do I have to keep paying for this fault of SBI's?

SIR,
I Sukumar Subba serving in CRPF presently in Jammu and Kashmir have a savings account ([protected]) with SBI HASIMARA code no-1447 dist- Jalpai guri, West bengal

I heve used Jammu and Kashmir Bank ATM dated 21/11/2008 at about 1050 HRS for withdrawal of Rs.5000/-, I tried to do the transaction for only 1 time but did not happen. But when I checked my bank statement Rs. 5000/- was debited out of my account.

Suddenly I approach the nearest J & K bank and inform the same, they advise me to contact with my SBI Branch. Then I complained to my SBI branch on 26/11/2008 and I also met with SBI branch manager Hasimara on february 2009 during My Leave,after this SBI Hasimara delivered a letter addressing to J&K Bank Branch SKIMS SOURA SRINAGAR J&K dated 03/03/2009 for verifying cash in their ATM and remit excess cash tas credit in my account.
But J&K Bank refuses to this and inform SBI Hasimara for contact with NFS (National Finance Switch) for settlement of disputed ATM txn vide thier letter No JKB/SKIMSS/MISC/2009-447 dated 21/03/2009.
Both J&K Bank and SBI agree that a mistake has been done from their side, but no one is helping me out & blaming each other for mistake.
I have running from post to post and contact telephonic ally to get the matter resolved but nothing has happened till date.
SBI not responding about this matter after its occurs more than 11 months.

I am serving for the Nation in the High sensitive areas of Jammu and Kashmir so I may not get time for complaining again and again.
So I humbly request you to look into the matter and take action for back my money.
thanking you
Sukumar suba, HQ/158 BN CRPF SOURA SRINAGAR (J&K) phone no-[protected],[protected]

To,
AGM,
State bank of india ,
CPPC, 3rd Floor,
Chandni chowk, Delhi.


Sir,

I am subhash prakash mathur, my complain on pention department, State bank of india chandni chowk branch.
I am not getting revised pention & airrer till now. I also give two times reminder to Branch Manager SBI, P R Marg Ajmer on dated 12/09/2009 & 05/10/2009 but he said he forworded process but sbi chandni chowk delhi branch did not entertain and not given proper response.
My PPO no is- NWR[protected].
My Sb a/c no is- [protected] (SBI P.R.Marg Branch, Ajmer )

Please revised my new pention & pay airrer also.

Regards
Subhash Prakash Mathur
21,Alakhnanda Colony,
B/h Maheshwari Public School.
Ajmer.
[protected]

mera atm card se bank ki galti ke karan paisa kat gya tha jo ki 6-6-2009 ko kata tha aur[protected] ko vapas aya hai. jiska panlty RBI ke anusar jo ki denik bhashkar ke[protected] ko aya tha ki 12 din kr andar paisa nahi anne par 100 panlty per day ke anusar mughe bhugtan nahi kiya kya hai.
mera bank sbi 0520 khairagarh(c.g.) hai .a/c no.[protected] hai.

SIR MY ACCOUNT IS IN SBI MEERUT SAKET BRANCH AND THE MANAGER AND HIS COULLEGE ALWAYS TALK WITH ME WITH DISREGARD.AND THEY ARE ALWAYS TREATING ILL WITH ME THE WORDS THEY SAY I CANT TELL HERE BUT THERE ATTITUDE HAVE BEEN SO RUDE I AM HIGHLY DEPRESSED WITH THEM.I HAD NOT REPLIED THEM SINGLE TIME BECAUSE THEY ARE OF MY FATHERS AGE.KINDLY DO THE NEEDFUL I WANT THEM TO MAINTAIN A CUSTOMER FRIENDLY RELATION....

TO,
The branch manager,
State Bank Of India,

sir,
I'm k ravi kumar the account holder of SBI of the branch dwarakapuri colony,panjagutta,hyd of AC.NO [protected].........I forgot my atm card pin number please reset my pin no and send to my email id [protected]@gmail.com as soon as possible sir .am so tensed.
thanking you,
your's sincerely,
xxxxxx

Hi,

Even i posses a sbi card and its been a year i have stoped using it . I never got the statement after that and now they are telling that i have a huge balance and i have to pay it immidiatily. I did ask for some time, this sbi legal officer is harassing me through phone during my work time . he even called my manager to harase me. This legal officer sathya talks like a gunda and uses unethical words.
I am not able to concentrate on my work because of this. Please find me a solution for this.

SBI Side concerned person name: Mr. Sathya,

Legal officer – SBI,

Tele phone no : [protected] .



Thanks

Respected sir/mam
my nane is Dr.anwar hasan khan.and i have forgotten my atm pin code and due to this i am unable to use my atm card.my atm card no. is[protected] and it is valid from april 2003.my account no. is CBS-[protected].
please send me a solution for my problem and my e-mail address is anwar.[protected]@gmail.com.

thanks.

I am not able to take the re-print of the application form now.......please give the detail to get re-print of application form.

Myself Jaya kokre, my SBI clerk reg. No. is 2190087, i didn't recieved my roll number yet even getting confirmation via sms.

I have already applied my card of 31st Aug, but after 23 days i had not got my card , I had given right address, I told to remove my residencial mobile number. Its not happened, a sbi card employee his name - Satish . he has told me , checking the status of the card, so. i want please send my card immediately , thanks

Dear sir/Madam,
I have applied for the post of clerk in your esteemed bank. i have not yet received my admit card kindly guide me to get the same.

thanking you.