State Bank of India [SBI] Complaints & Reviews

Dear Sir/ Madam,

I have applied for SBI credit card a month back. But I haven't received my credit card yet. I am trying to contact SBI people but they are not responding........

I was informed by Mahar (Contact no.:[protected] that I’ll get my credit card within 20 days. I submitted all the documents mentioned by her. But still I haven’t received any message from their side.

Application Details :
Form Number - S[protected]
Date of Birth - 6th July 1983

Regards,
Amit Nanda
TATA Consultancy Service
Contact No. [protected]

Sir,
I could not make the print out of application form when i did the online registration, i have the registration id & password, please tell me how can i reprint my application form.please do inform as soon as possible

sir with due respect i whould like to state that currently i am holding an sbi atm card for last 1year butt til now i havent recieved the password due to which iam not able use my card please issue my password as earlier as you chould so i can use it without any disturbance my card

nikhil kumar
a/c=[protected]
card no;[protected]

I have not asked for package and started Billing and adding the same .I wriirten a email with all details toSBIcustomer care and no reply on the same from last 6 months but adding the bill. I will not entertain to them unless they reply my mail within time and I have to see that they have accepted my request as there is no reply within 60 days from the complaint to them.

This is total froud and cheating the customers and billing to make money by any way.

I have made complaint in consumer court and SBI will be responsible for wrong billing and offering wrong produucts. Indian Government has to appoint the committe to control such improper way of making money from the Indians by the Indian banks.

i am subhrajit sahoo i have losed my mobile nuber so i want to change my mobile number in
net banking my account number is [protected] panikoli branch (orissa)
i want to change [protected] to [protected]

kindly solved my problem and send me mail to (sahoo.[protected]@gmail.com)


thanking you
subhrajit sahoo

Dear Sir,

Given below mails are correspondence from SBI Head Office and SBI Branch(Humayun Nagar) for my complaint.No action was taken seriously for my complaint.Requesting you to look in this matter and take action on SBI.

Regards
Mohammed Raheem





Atten: DGM Customer Manager,

After providing all details and contact No to your Chief Manager of SBI Humayun Nagar Branch.He is not able to check a single transaction in so many days.Reminding to all those who are concern with this complaint that legal action will be taken very soon.

Regards

Mohammed Raheem



[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Hi,

Given below details forwarded on 26th September 2009.After providing all details does it take so many days to the Chief Manager of the SBI Bank to check single transaction. Take immediate action to look into this matter otherwise legal action will be taken.

Regards

Mohammed Raheem


[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Atten: Mr. Ravinder,

Reference to your email dated 11th September 2009 regarding my complaint, Find below as per your request the details of my account at SBI, Humayun Nagar along with the details of the cheque numbers, dates and amounts transferred by the PF department :



Name : Mohammed Abdul Raheem

Account No. : [protected]

Branch : State Bank of India (Humayun Nagar Branch)



Cheque No. : 441954

Date : 07/03/2006

Amount : 7,262 Indian Rupees



Cheque No. : 586209

Date : 07/03/2006

Amount : 3,075 Indian Rupees





Drawn Bank : State Bank of India , IBD, Koti



Note : As confirmed by the PF authorities the related cheques were cleared on 16/03/2006



The above mentioned are the complete details of the amount transferred and the cheques issued and cleared in my name. Please take immediate action to look into this matter.



Awaiting your prompt action and earliest reply.





[protected][protected][protected][protected][protected][protected][protected][pr...⇄

----- Forwarded Message ----
From: kasarla reddy <[protected]@yahoo.com>
To: [protected]@yahoo.com
Sent: Friday, 11 September, 2009 12:16:38 AM
Subject: complaint

Sri Mohammed Raheem,

I have recently joined as Chief Manager of SBI, Humayunnagar and I was shocked to know your email complaint that your problem is not solved even after 24 months of trying with our branch. I am really sorry for this and request you to give the under noted particulars as old staff have been transferred and I am not able to know the correct position:-
1) Your account No. 2) Cheque No., date, and amount
3) Drawn on which Bank and branch.

Id mubarak.
With regards,

Yours faithfully,
K.RAVINDER REDDY,
CHIEF MANAGER
been transferred






[protected][protected][protected][protected]

From: Tamim Sheikh <[protected]@yahoo.com>
To: dgmcustomer <dgm.[protected]@sbi.co.in>; [protected]@sbi.co.in
Cc: helpline.[protected]@sbi.co.in
Sent: Saturday, 19 September, 2009 12:45:26 AM
Subject: Re: Complaint Ticket Number : CC[protected]

Hi,

Its surprising that even after providing all the details there is no response from so called biggest bank of India.



I wanted to close this issue amicably but now it seems it high time I should initiate legal action against bank.




[protected][protected][protected][protected]

From: Tamim Sheikh <[protected]@yahoo.com>
To: HELPLINE <helpline.[protected]@sbi.co.in>
Cc: dgmcustomer <dgm.[protected]@sbi.co.in>; [protected]@sbi.co.in
Sent: Saturday, 5 September, 2009 1:27:24 PM
Subject: Re: Complaint Ticket Number : CC[protected]

Hi,

I'm available on [protected].

When can I expect call from Humayun Nagar branch manager.




[protected][protected][protected][protected]

From: HELPLINE <helpline.[protected]@sbi.co.in>
To: Tamim Sheikh <[protected]@yahoo.com>
Cc: dgmcustomer <dgm.[protected]@sbi.co.in>; [protected]@sbi.co.in
Sent: Tuesday, 1 September, 2009 2:47:09 AM
Subject: Re: Complaint Ticket Number : CC[protected]

Dear Sir/Madam,



Please refer to your mail dated 290809. The earlier mails received were duly forwarded to the branch concerned by marking a copy to thier controllers to do the needful. Since the branch fax is out of order, we forwarded the print out of chain of mails by fax to Shri P L N Murthy after talking to him, who was at Humayun Nagar branch as accountant for very long and presently at Osmangunj Branch ( after Humayun Nagar branch), as the Branch Manager of Humayun Nagar branch was not available when we tried to contact. To-day, we spoke to the Branch Manager concerned, who provides an interim reply to you and contact you over telephone also in this matter.





With regards

----- Original Message -----

From: Tamim Sheikh

To: dgm.[protected]@sbi.co.in ; helpline.[protected]@sbi.co.in

Sent: Saturday, August 29, 2009 9:26 PM

Subject: Complaint Ticket Number : CC[protected]



No wonder SBI's Head office customer service is so louzy like branch office.

Do you have anticipated date for closure of this issue ... or is it going to few more years for resolution ...




[protected][protected][protected][protected]

From: Tamim Sheikh <[protected]@yahoo.com>
To: dgm.[protected]@sbi.co.in; helpline.[protected]@sbi.co.in
Sent: Friday, 28 August, 2009 3:46:47 PM
Subject: Re: Thank You for getting in touch with SBI

Please inform us the present status immediately,otherwise complaint will be forwarded to RBI as well as to media.




[protected][protected][protected][protected]

From: Tamim Sheikh <[protected]@yahoo.com>
To: dgm.[protected]@sbi.co.in; helpline.[protected]@sbi.co.in
Sent: Thursday, 26 February, 2009 12:24:25 AM
Subject: Re: Re: Thank You for getting in touch with SBI

wow!!! If this is the response to Head Office, imagine how customers will be treated by the branch office.




[protected][protected][protected][protected]

From: "dgm.[protected]@sbi.co.in" <dgm.[protected]@sbi.co.in>
To: helpline.[protected]@sbi.co.in
Sent: Tuesday, 24 February, 2009 12:36:29 PM
Subject: Fw: Re: Thank You for getting in touch with SBI

LHO HYDERABAD

Please inform us the present status immediately



DGM SBI CSD CC MUMBAI

-----Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 02/24/2009 12:37PM -----

To: dgm.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in
From: Tamim Sheikh <[protected]@yahoo.com>
Date: 02/21/2009 04:50PM
Subject: Re: Thank You for getting in touch with SBI

Hyderabad LHO

Do youy have anticipated date for closure of this issue ... or is it going to few more years for resolution ...

will u guys care to reply







[protected][protected][protected][protected]

From: "dgm.[protected]@sbi.co.in" <dgm.[protected]@sbi.co..in>
To: helpline.[protected]@sbi.co.in
Cc: [protected]@yahoo.com
Sent: Tuesday, 17 February, 2009 6:13:35 PM
Subject: Fw: Thank You for getting in touch with SBI

Hyderabad LHO
Please attend to the grievance forwarded.. It relates to delay in tracing a PF cheque credit at your Humayunnagar Branch. The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.
DGM, Customer Service
Corporate Centre, Mumbai

-----Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 02/17/2009 06:14PM -----

To: dgm.[protected]@sbi.co.in
From: Tamim Sheikh <[protected]@yahoo.com>
Date: 02/16/2009 08:43PM
Subject: Fw: Thank You for getting in touch with SBI

forwarding to you as mail to chairmansbi.[protected]@sbi.co.in bounced back.

Just by becoming hi-tech doesnt work one has to maintain it. No wonder SBI's customer service is so louzy.





----- Forwarded Message ----
From: Tamim Sheikh <[protected]@yahoo.com>
To: chairmansbi.[protected]@sbi.co.in; helpline.[protected]@sbi.co.in
Sent: Monday, 16 February, 2009 8:34:00 PM
Subject: Fw: Thank You for getting in touch with SBI

Hi,

This is almost a month since I have raised complaint with SBI website with no response other than Complaint no. its Shocking to see how Indias largest PSU bank is operating and its so called Cutomer service. Do you really have a customer service department or is it just for name sake?

Also please note we have been following this issue with SBI Humayun nagar branch for nearly 24 months without any result. As always your staff is very rude and un co-operative.

This is really high time as we have been running from post to pillar in SBI just to get the details of Provident Fund transfer to my account. Although the cheque details and amount has been provided to humanyun nagar branch but they have failed to track the transaction so far. I knew the SBI staff are louzy but this height of louziness where its almost 2 years and they are still tracking the transaction. Is it so difficult to track a single transaction? Or Is it that the amount is encashed by someone with the bank?

The behaviour of SBI staff is very un-ethical and un-professional in dealing this case.

I fail to understand as to the transaction details are missing with SBI whereas the same is available at Provident fund office. Please note the same information (cheque No and amount ) was provided to concerned SBI staff.

I see this a a potential fraud with the involvement of SBI staff and in absence of proper response from SBI , I'll be forced to initiate legal action against SBI and its staff at Humanyun Nagar branch and put the whole story into media.

Hope , person of your claibre will respond immediately and will initiate action for resolution of this issue and not behave un professionally like your other Bank staff.

Thanks and Regards

Mohammad Raheem






----- Forwarded Message ----
From: "complaints.[protected]@sbi.co.in" <complaints.[protected]@sbi.co.in>
To: [protected]@yahoo.com
Cc: complaints.[protected]@sbi.co.in
Sent: Wednesday, 21 January, 2009 1:04:35 PM
Subject: Thank You for getting in touch with SBI

THANK YOU FOR GETTING IN TOUCH WITH SBI.

Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : helpline.[protected]@sbi.co.in



Regards,
CUSTOMER SERVICES TEAM

Sir,
This is Pran Nath Thusoo I have account No. [protected] with SBI Durgapur Code No.0074. On 28.08.09 at about 1450 hrs. I tried to withdraw the amount of Rs.500/- from SBI ATM Machine located at Bohri, chungi talab tillo (Jammu) Branch IFSC Code No.SBI0010459 neither I revieved amount not reciept. Thereafter I take the mini statement from the said ATM Machine and it was shown in the mini statement that Rs.500/- wtihdrawn as CSH WDL means that Cash Wtihdrawl often it is seen whenever cash is drawn through ATM Machine it shows as ATM WDL, I consulted with the bank officials of Bhori at the same time, the reply was that you have to submit the representation from the bank were your account presently running. On 01.09.09 I submitted the representation through SBI Durgapur Code No.0074 were my account is presently running, they sent my representation to Jammu on the same date till nor amount was credited nor I revieved any reply. Also it is seen so many times by myself that the above ATM Machine remains not working condition sir please get the same machine replaced/ repaired so that personnel may not get any problems also the above amount may be credited in my account soon as possible.

Respected Sir,
My name is Deepak Kumar. I am having student account in SBI bank,branch Manipal,,Karnataka. I was withdrawing my money from Canara Bank ATM in Pune,Maharastra. Due to ATM fault, I didnt get my cash from ATM machine.
On above discussion, I generated the complain in 28 August2009 but Yet now I didnt get my money, Already more than 1 month is over. Please take action on it as early as possible.

Thanking you

Your Faithfully
Deepak Kumar
Account No.[protected]

Respected Sir,
On 1st october I had Rs.5027.00 as my account balance.I went to the YES BANK ATM to withdraw the amount,it showed Rs.5027.00 as my balance ,i entered Rs.5000 to be withdrawn but the ATM showed "THIS TRANSACTION IS NOT ALLOWED ON THIS ATM", i tried a number of times but it showed the same message,later i tried to withdraw a lesser amount but still it showed the same message.I then went to the near by BANK OF MAHARASHTRA ATM to withdraw the money but it gave the same message and also on the ICICI BANK ATM.At night around 10.00pm I went to SBI ATM and it showed the amount available Rs.27.00 when NO WITHDRAWAL HAS TAKEN PLACE.These ATM are on Indirapuram,Ghaziabad,Uttar Pradesh.
So sir I request you to kindly look into the matter as it is really important for the possession of my money and I request you to look into the matter.
Thanking you.

DETAILS

Name:Rohit Singh Basera
AC NO-[protected]
SBI ACCOUNT

i having demat ac. with sbi ...ac. no . [protected].n clint id ESI55746....I GETTING problem in funt lien . when i trying to do FUND LIEN .its coming like e broking registration is not available. thats why i m not able to do online trading i have this problem from starting when i opened new account.
from
mangat rai khungar
demat ac no [protected]
clint id ESI55746

sir,
this to bring in your kind notice that i have an account in branch code(6618) State Bank of India Chharra ,Aligarh (U.P). I contacted personally and gave a complaint on[protected] and on[protected] file no.178 & complaint no. 336 to S B I Chandni Chowk Branch .regarding the arrear of pension and D A not given w.e.f.[protected] and close of my husband's account no. [protected] as he expired on[protected].you are therefore requested to take the action on the above mentioned complaint.
thanking you
yours sincerely
PREMWATI
mohallan pathanan chharra
aligarh (U.P)

Dear Sir,

My Client Code is ESI 116059, my SB account no is [protected]. I unmarked a lien for Rs. 5000/- (Rupees Five Thousands Only) in my demataccount no IN[protected], but my SB account is still showing as marked lien for Rs. 5000/-.

Please unmark the lien from my saving bank account, so that, I can withdraw my money. I need the money urgently.

In case of any clarification, contact me on my mobile no. [protected].

Thanking you,

Regards.
B.N. Dua

P.S The above request was already forwarded to Helpdesk and complained but nothing has been done as yet for last 15 days.

Please help me because I need the money urgently.

Thanking you

Dear sir,
On 21sept'09 at 1145hrs i tried to withdraw Rs.1000/- from Indian Overses bank at Vigyanagar, bangalore , the amount Rs.1000/- was debited from my account without actually dspensing any amount from atm mc I immediately submitted written complaint to both banks .My tranction No.[protected] [protected] IOBD9770. The atm mc was malfunctioning as similar complaints recieved by IOBbank.

10days passed ad my complaint not attended . I hve lost Rs. 1000/- in atm transction. You are requested to look into matter and do needful. I hve already submitted e-complaint as well as written complaint to both the banks.

thnks
rajesh bhosle SBI Account No.[protected]

Dear Sir,

I have applied for recruitment of clerks in SBI -2009. But i couldn't save or print my registration id and password.I have applied before September 15th. My deposit journal number is[protected]. My branch code is 0822. and my Date of Birth is[protected].Can i recover the registration I D? How can i recover this? Please help me in getting my registration id. please reply me.

Yours Respectively,

NEETHU . K

On Tue, 6/9/09, HELPLINE LHO CHANDIGARH <helpline.[protected]@sbi.co.in> wrote:


From: HELPLINE LHO CHANDIGARH <helpline.[protected]@sbi.co.in>
Subject: Re: Customer Complaint Response from SBI.co.in
To: [protected]@YAHOO.COM
Cc: agmops.[protected]@sbi.co.in, cmops2.[protected]@sbi.co.in, sbi.[protected]@sbi.co.on
Date: Tuesday, June 9, 2009, 3:41 AM


Dear Sir,


We acknowledge the receipt of your e-mail complaint. We deeply regret the inconvenience caused to you. We have taken up the matter with the branch and its controllers for the early redressal of your grievance. We have advised them to send you a reply in the matter, very shortly.


Assuring you of our best services always.


SBI HELPLINE CHANDIGARH

Complaint Ticket Number : CC[protected] Name : HARJIT SINGH SON OF SHRI GURDIAL SINGH R/O BHAN SINGH COLONY STREET NO.6,FARIDKOT(PB) Account Number: [protected] Branch Name: STATE BANK OF INDIA FARIDKOT (pb)
Email : [protected]@YAHOO.COM Phone No : [protected] Mobile No : [protected] Product : ATM Service
Complaint : Account Related - ,ATM Card/PIN not received
Message : Sir,Maine pehle bhee request dated 28/2/2009 ko no.[protected] atm no puhchne par bheji thee lakin mujhe ajj miti 8/6/2009 tak atm nahin mila ,please app mujhe mera atm bhajva de.thanks.




--- Disclaimer --- The information in this mail is confidential and is intended solely for the addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of the sender and does not necessarily reflect that of SBI. ----

Sir,

maine dubara apply kar dya tha lakin mare pass atm card nahin aya hai maine post office se bhee pata karlya hain .lakin bank main mera secret number aah gya hai. kirpa karke mera atm card bhijva dejey.thanks.



From: Sumit Hero <[protected]@yahoo.com>
Subject: Not received secret number from bank.
To: [protected]@sbi.com.in
Cc: agmops.[protected]@sbi.co.in
Date: Tuesday, September 29, 2009, 3:19 PM


Sir,
Mere pass atm card state bank cash plus card no.[protected] account no.[protected] Aug[protected] Harjit singh son of sh.Gurdial singh gali no.6 bhan singh colony ferozepore road Faridkot(pb) aya hai. Maine app ke bank ki branch se secret no. lane key lye gaya tha.Mujhe Bank wale karib 2 months se keh rahen hain ke app ka secret no. hamare pass nahin aya hain .Maine appki MTNL landline or dail[protected] par bhee custmer care office main baat ki lakin mujhe koi response nahain mila.app mera secret no. bank main bhej dey.
Main app ki branch se pehle bhee karib 6 months se atm card ke lye requests kar chukha hau kabi atm card aajata hain to secret no.nahin ata.jab dubara bhej te hain to kabi secret no. aah jata atm card nahin ata.Yeh mere saafh hi kau hota hain. mujhe likh kar reply dey thank. Mobile no.[protected]
I have also send previous files.

Sir,
my name is:A v s sudheer kumar
atm number:[protected]
date of isue:april 2009
I lost my pin number.please send me my pin number.

My email:[protected]@yahoo.com
ph:[protected]

SBI Sec 62 does not value the time of the customers, its ATM hardly works, it has single counter for cash depossit , draft, etc while others are chit chatting, further its network once gone taks 2 hours to come back. all counters are never open till 10.45 am. The hawaldar is an instructor who has got all liberty to misbehave. It is a shame for us to have an account in that branch. Please change the manager . save us from this sbi sec 62 named torture.

Respected Sir,

I, B.Pomeela Satya, Customer of your esteemed State Bank of India, Bazaar Branch (02715), ELURU, A.P., with Savings Account No. [protected]. On 3rd August 2009, I have tried for cash withdrawal of amount Rs. 2000/- through ATM of Union Bank Of India (Station ID:- DCHN[protected]) at Chennai Central Railway Station through my SBI Debit Card no.[protected] of my Savings Account as above. Actually, I have tried for Two times, no cash was dispensed and my account was debited for twice. But it was credited only once, so still my account has to be credited by Rs. 2000/-.

Kindly, take relevant action to recover this grievance as early as possible.

Thanking You Sir!


Yours faithfully,
B.Pomeela Satya.

DEAR SIR, OF SBI,
PLEASE TRY TO SEND OUR CALL LETTER OF SBI CLERK 2009. AND PLEASE SEND THE EXAM DATE ALSO. NAME- VINEET KUMAR.

My cheque 476115 drawn on axis bank had been returned by the bank because the cheque which was dropped by me in SBI collection box was presented to my bank by ING vysya without proper marking and hence had been returned which is no fault of mine.the payment was for credit card usage of SBI CARD.
CUSTOMER CALL CENTER have acknowledged this error & have deputed collector to collect a fresh cheque(476118) for an amount of 12698and have issued a receipt no 14249873 from book no 323845.
Now sbi card have erred grossly and now statement is inclusive of this amount which as per me has been paid.
MR AJAY BHARTI(AVP-CUSTOMER SERVICE) HAS SENT ME TWO LETTERS ONE SIGNED BY HIMSELF AND THE OTHER AUTO GENERATED THRETENING ME WITH THE FOLLOWING
a) Reporting to CIBIL
b) BLOCKING CREDIT CARD
c) LEGAL ACTION
d) RECOVERY OF DUES & INTERST.

I have a writen email from axis bank confirming your error in the whole transaction and a note saying that there is no need to pay additional interest.

BUT SBI DOES NOT SEEM TO care
my mobile number is [protected] and am based in ponda goa.